16330 Martins Ferry, San Antonio, TX 78247
For more information about senior living options: (844) 490-3973
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The staff are described as very friendly and helpful, with the receptionist greeting arrivals promptly. There are staff members who truly care about the clients. The facility is described as great with a great staff, and the child loves going there. The staff are praised for helping a child who was afraid to get a vaccination.
The center is not ASD-friendly. There are few staff who truly care, and autistic applicants are turned down. The treatment of the children is appalling, with them being confined and outings used for staff chores. Children can be kept in front of the TV, and some are able to unlock the backyard gate and run into the highway. Staff stay mainly to rack up overtime, suggesting exploitation, while violence among children and staff signals poor education and use as pawns for providers. The facility earns no stars. There are allegations of abuse of a child, including possible sexual abuse, and calls for the center to be shut down.The collection of reviews paints a picture of a controversial autism treatment center in Wichita Falls, Texas where experiences vary dramatically from one family to the next. On one hand, there are accounts that feel welcomed and hopeful - the facility is described as pleasant, with friendly staff and a welcoming front desk, and some parents report that their child settles in and even loves visiting the center. In these positive notes, a parent recalls being greeted by the receptionist as soon as they arrived and describes the staff as very friendly and helpful. Another parent emphasizes that the facility is great and that their child does not fight about coming; they say the child actually loves visiting, suggesting a positive, reassuring presence when the family arrives at the center. There are even small moments highlighted, such as a parent whose child completed a COVID-19 vaccination at the site and was restrained in a way that felt sufficient to them, with thanks extended to staff for helping their son through the shot.
Yet, alongside these favorable impressions, there is a strong undercurrent of concern from other reviewers. A recurring theme is that while some staff members may truly care, they are insufficient in number, and the center has reportedly turned away autistic adults who wanted to contribute as staff or volunteers. This sense of limited compassionate staffing sits in tension with the praise about the friendlier, more capable individuals, suggesting a mixed internal culture where good intentions exist but are not consistently maintained or amplified by leadership or sufficient staffing.
Several reviews escalate the concern into a critique of day-to-day care and safety. An ex-employee speaks with horror about the treatment of children, describing placement in the "hardest and highest turnover" home and arguing that kids are bored and confined at home for long periods, with community outings framed more as a chance for workers to complete their chores than as opportunities for enrichment or learning. The reviewer details frequent use of cameras and suggests that, when outside of the view of the cameras, children are largely left in front of the TV. They acknowledge that children can follow medication regimens, but they also highlight how easily a child can exploit gaps in safety, such as unlocking a backyard gate and potentially running into a highway, painting a troubling image of navigated risk and inadequate protections.
A related critique focuses on the incentives and the environment for staff. The same former employee argues that staff stay only to accumulate overtime, noting that sleeping on-site can be a path to additional pay, and asserts that this has led to a culture where violence among the children is not adequately addressed because staff are motivated by financial gain rather than the children's well-being. The reviewer characterizes the situation as one where the staff and the providers' priorities are misaligned with the children's safety, describing the environment as "pawn for extra cash for the providers." This framing adds a layer of concern about the financial structure behind the operations and how it might influence care quality.
The intensity of the disapproval is underscored by several blunt statements from other reviewers. One person simply states, "I wish I could put NO stars," capturing a sense that the center fails on multiple levels. Another respondent echoes that sentiment with a succinct, emphatic "No. Just no. No for your kids, no for your employment, just no." These declarations encapsulate a broader, emotionally charged dissatisfaction that runs through much of the negative feedback, signaling a perception that the center may be unsafe or unsuitable for both the children it serves and the individuals it relies on for care and staffing.
Perhaps the most troubling claims appear in a highly specific account from a parent. They describe their five-year-old son being placed in the center's care and then subjected to what they perceive as abuse, not only by staff at the center but also by workers at the children's home. The parent alleges that cherished items - clothes and toys - were taken away, and that their child was placed with much older teens on multiple occasions, exposing him to peers with far greater behavioral and safety issues. They describe physical and mental abuse, and they say they strongly believe there was sexual abuse as well. The parent calls for the center to be shut down along with the local child protective services, naming Wichita Falls, Texas, in their plea. This account stands out for its seriousness and specificity, and it carries a weight that contrasts sharply with the more neutral or positive lines found in other reviews.
Taken together, these reviews present a complex and troubling mosaic. Some parents feel their children are welcomed and well-treated, with moments of care and warmth from staff. Others describe a culture of staff shortages, high turnover, and practices they view as unsafe or exploitative. There are allegations of systemic issues, from the need to cut corners due to staffing constraints to the possibility of abuse and inadequate safeguarding measures. The range of experiences suggests that families evaluating this center would need to weigh the variability in care, seek independent corroboration of safety practices, and consider the perspectives of current and former staff in addition to the opinions of parents and guardians. As with any facility delivering specialized treatment for a vulnerable population, these reviews highlight the importance of transparency, rigorous safety standards, and a robust, consistently enacted commitment to patient well-being.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our assisted living community in San Antonio, TX! We are an Autism Treatment Center that provides specialized care for individuals with autism spectrum disorder. Our board and care home offers a comfortable and supportive environment for residents.
Our community is fully furnished and equipped with amenities to make our residents feel at home. We have a spacious dining room where nutritious meals are served, taking into consideration any special dietary restrictions. Housekeeping services ensure that our community is clean and well-maintained.
Residents can enjoy the outdoor space, including a garden, where they can relax and spend time in nature. Wi-Fi/high-speed internet is available throughout our community, allowing residents to stay connected with their loved ones.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical care. Medication management is provided to ensure the proper administration of medications.
Transportation arrangements are made for medical appointments, ensuring that residents have access to the healthcare they need. Additionally, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At our assisted living community in San Antonio, we believe in promoting an engaging lifestyle for our residents. Scheduled daily activities provide opportunities for socialization and stimulation.
If you or your loved one requires specialized care for autism spectrum disorder in a comfortable and supportive environment, we invite you to visit our Autism Treatment Center in San Antonio.
Autistic Treatment Center is located at 16330 Martins Ferry, San Antonio, TX 78247 in Bexar County, Texas
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