16330 Martins Ferry, San Antonio, TX 78247
For more information about senior living options: (844) 490-3973
This community in San Antonio is best suited for families who have a limited set of local options and are prepared to actively monitor care, advocate for their child, and tolerate uneven staffing. It can work for children who respond well to a structured environment and occasional warmth from some staff, but the program is not reliably ASD-focused or consistently safe. Families entering with realistic expectations - understanding that not all days will feel well-run or well-supervised - will find that a few positive day-to-day interactions exist, yet those moments sit alongside serious red flags.
Those who should consider alternatives are families prioritizing strict ASD-appropriate programming, uniform staff training, and robust safety protocols. Several reviewers flag this center as not ASD-friendly at scale, with inconsistent care standards and troubling safety anecdotes. For parents whose child requires highly predictable routines, specialized behavioral supports, or vigilant supervision, the risk profile documented by multiple accounts suggests looking elsewhere. In addition, any family unable to commit to aggressive parent advocacy and escalation when concerns arise should pause and reevaluate.
On the upside, there are glimpses of usable strengths. The reception and some frontline staff are described as friendly and helpful, and a subset of caregivers genuinely connect with children, which can translate into moments of calm and cooperation. A few families report a child who does not resist attendance and appears to enjoy aspects of the program. The facility itself is presented as capable of hosting activities and routines that, in the hands of careful staff, can provide structure and some positive engagement. These positives, however, emerge inconsistently and are not guaranteed on a day-to-day basis.
The most troubling chapters, however, center on safety, staffing stability, and quality of care. Reviewers describe not ASD-friendly programming overall, significant turnover, and staff who may be more focused on paycheck-driven overtime than on meaningful supervision. Allegations span physical and psychological mistreatment, with one account alleging inappropriate age placement and another reporting theft of personal items. The most alarming claims describe environments where children are left in limited activity, monitored by cameras, and at times kept idle rather than meaningfully engaged, with danger signals around escape and gate safety. Taken together, these narratives undermine confidence in consistent, high-quality care and raise legitimate concerns about triggers for crisis.
In weighing the pros against the cons, the positives do not sufficiently offset the core risks for most families. A handful of workers who show genuine care and a facility that can support basic daily routines do not compensate for recurring staffing instability, reports of abuse, or questions about the program's ASD-specific capacity and safety safeguards. The responsible choice for many families is to proceed with caution, treat this center as a last-resort option only after visiting, asking pointed questions, and confirming that current leadership has a credible plan for staff training, child safety, and crisis management. Until that level of consistency is demonstrated, formal oversight, transparent staffing data, and a clear track record should be nonnegotiable prerequisites.
Practical next steps for families considering this center: schedule a comprehensive, in-person tour with the director, insist on meeting direct caregivers who would work with your child, and request detailed turnover data and staff qualifications. Ask for a written, child-specific plan that outlines supervision ratios, behavior supports, and safety procedures, including how incidents are recorded and resolved. If these elements cannot be produced or if red flags persist, pursue alternatives with stronger ASD-aligned programming, more stable staffing, and verifiable safety histories. The decision should rest on a clear sufficiency of experienced, consistent care, not hopeful daily outcomes.
Welcome to our assisted living community in San Antonio, TX! We are an Autism Treatment Center that provides specialized care for individuals with autism spectrum disorder. Our board and care home offers a comfortable and supportive environment for residents.
Our community is fully furnished and equipped with amenities to make our residents feel at home. We have a spacious dining room where nutritious meals are served, taking into consideration any special dietary restrictions. Housekeeping services ensure that our community is clean and well-maintained.
Residents can enjoy the outdoor space, including a garden, where they can relax and spend time in nature. Wi-Fi/high-speed internet is available throughout our community, allowing residents to stay connected with their loved ones.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical care. Medication management is provided to ensure the proper administration of medications.
Transportation arrangements are made for medical appointments, ensuring that residents have access to the healthcare they need. Additionally, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At our assisted living community in San Antonio, we believe in promoting an engaging lifestyle for our residents. Scheduled daily activities provide opportunities for socialization and stimulation.
If you or your loved one requires specialized care for autism spectrum disorder in a comfortable and supportive environment, we invite you to visit our Autism Treatment Center in San Antonio.
Autistic Treatment Center is located at 16330 Martins Ferry, San Antonio, TX 78247 in Bexar County, Texas
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