San Antonio Wellness & Rehabilitation
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One Heartland Drive, San Antonio, TX 78247
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
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The facility has a very friendly atmosphere and is clean. It offers an amazing small-town community with a family feel, and staff truly care about each resident. Meals are homemade and plentiful, with a variety of activities. The rehab care team is caring and goes above and beyond. The ambassador/human resources staff are outstanding, and the facility is clean on the outside. The biometric capture and secure system are quick and help keep residents safe and healthy. San Antonio Wellness is a nice, clean facility with an extremely friendly and professional staff. The staff are awesome and work well as a team for all patients. The memory care staff are friendly and helpful, ensuring residents are well cared for. The environment is secure and very clean, with attentive, compassionate care.
The facility is disgustingly dirty, with rooms reeking of odors and even fecal matter on the walls and curtains. The nursing staff is unhelpful and unresponsive, including a nurse allegedly telling a family member that nurses don't assist CNAs. Housekeeping is ineffective; cleaning appears superficial, and items left in rooms go untouched. There are serious cleanliness and maintenance concerns: filthy rooms, hair, urine in the toilet, moldy water in the buffet area, and an old building that needs upkeep; the front door even doesn't close completely. Safety and medical-response concerns are raised: a relative's stroke and pneumonia were not promptly addressed, with multiple calls unanswered and no representative connected. A respite-care incident involved returning home with missing jewelry and an inappropriate medication handling (a gvoke pen included with meds).San Antonio Wellness and Rehabilitation Center emerges in many accounts as a place with a clearly identifiable heart: a warm, friendly, and family-like atmosphere that makes residents feel at home. The reviews consistently praise the overall vibe, describing the facility as clean, inviting, and welcoming from the moment you walk through the door to the time you step into the outdoor areas. Families repeatedly note that the environment supports a sense of community, where both residents and their loved ones can feel comfortable, well cared for, and connected to a larger support network.
A central thread in the praise is the dedication and approach of the staff. Across departments - nursing, administration, dining, activities, rehabilitation, laundry, and housekeeping - commenters describe teams that genuinely care about each person. Specific names surface repeatedly in these expressions of gratitude: Elsa, Benton, and Mike are singled out for their evident compassion; Christina is recognized for going "above and beyond." The memory care unit also earns high marks, with references to friendly, attentive staff who work to keep residents engaged, safe, and well looked after. The ambassador in human resources and other front-desk personnel are described as helpful, professional, and efficient, contributing to that feeling of being welcomed and supported right away.
The nurturing, family-focused sentiment is not just about staff demeanor; it's also about how the facility operates on a day-to-day basis. Several reviewers highlight homemade meals, generous portions, and a variety of activities that keep residents engaged and connected to their interests. For families with loved ones who have been at the facility for years, the care feels stable and reliable, with residents encouraged to live their best life and to participate in a community that treats them as valued members. The ability to bring in foods, visit with a small dog, and the overall sense of a structured, secure environment add to the impression of a place that prioritizes comfort, routine, and meaningful daily life.
Yet the picture is not uniformly rosy. A recurring theme in another strand of reviews centers on concerns about cleanliness and maintenance. Several comments describe rooms that smell unpleasant, odors lingering throughout the facility, and even instances of fecal matter on walls and curtains. The housekeeping appears to be inconsistent in these accounts, with some visitors stating that rooms and common areas are not cleaned adequately, and tests or inspections by family members revealing gaps between what is claimed and what is observed in practice. These particular experiences sharply contrast with the consistently positive portrayals of cleanliness from other reviewers, underscoring a troubling inconsistency that families notice.
Communication and responsiveness also appear as points of contention in some reviews. Instances where nursing staff are perceived as unhelpful or slow to respond, or where front-desk or administrative staff fail to connect relatives with the right people in a timely fashion, have left families feeling unheard or frustrated. One dramatic example recounts a family's frustration with delays in getting the care team to assess a stroke-related concern, followed by a perception that calls were not answered promptly and that essential medical follow-up was not provided with the urgency the situation demanded. These narratives emphasize the risk families perceive when communication gaps intersect with clinical decision-making.
There are also more concrete criticisms that touch on patient safety and personal accountability. Reports include concerns about medical handoffs, medication administration, and even situations involving personal belongings - such as missing jewelry after a respite stay - and questions about the handling of assistive devices and medications. In one case, a family recounts a situation where a medication pen was inconsistently used or misapplied, and in another, the care experience around a loved one's hospitalization revealed gaps in monitoring and timely escalation. These experiences are painful reminders of how critical meticulous care, clear protocols, and careful attention to detail truly are in long-term and acute rehabilitation settings.
On balance, the facility receives a blend of glowing praise and serious cautions. Many families speak of a "wonderful place" with kind, professional staff, clean surroundings, strong rehab results, and a community vibe that feels like family. Others insist on the need for substantial improvements in sanitation, maintenance, and responsiveness, with particular emphasis on more consistent daily cleaning, quicker medical follow-up, and better communication with families during complex care scenarios. The variability across experiences suggests that while the core mission - treating residents with care, dignity, and respect - is widely shared, the execution can differ by unit, shift, or individual staff members.
In its strongest moments, the community around San Antonio Wellness and Rehabilitation Center feels resilient, hopeful, and deeply committed to the well-being of its residents. Families describe moments of exceptional kindness, efficient onboarding at the front desk, and care teams that take pride in helping patients recover and feel secure. In less favorable moments, concerns about cleanliness, timely medical attention, and procedural consistency surface as critical issues that can undermine trust. Taken together, the reviews paint a picture of a facility with substantial strengths in atmosphere, personal attention, and programming, while also highlighting real opportunities to elevate cleanliness, accountability, and communication to match the high standards residents and families expect.
162 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.San Antonio Wellness & Rehabilitation is an assisted living community located in San Antonio, TX. It offers a wide range of amenities and care services to cater to the needs of its residents.
The community provides a comfortable and convenient living environment with fully furnished apartments, private bathrooms, and housekeeping services. Residents can enjoy their favorite shows and entertainment with cable or satellite TV in their rooms.
To enhance the social and recreational aspects of living, there are various facilities available such as a beauty salon, gaming room, small library, and outdoor spaces like gardens. The fitness room and wellness center promote an active lifestyle for residents.
Meals are served restaurant-style in the dining room, ensuring special dietary needs are met. A diabetes diet is available for those who require it. Additionally, meal preparation and service are provided, giving residents peace of mind regarding their nutritional needs.
The staff at San Antonio Wellness & Rehabilitation are available around the clock to provide assistance with activities of daily living including bathing, dressing, transfers, and medication management. A mental wellness program is also offered to support overall well-being.
Transportation arrangement services cater to both non-medical needs as well as transportation to doctors' appointments. Move-in coordination assists new residents in settling into their new home seamlessly.
Residents can also take advantage of the community's proximity to various amenities nearby. There are three cafes and ten restaurants within close proximity for dining options outside of the community. Nearby parks offer opportunities for outdoor recreation. Ten pharmacies ensure easy access to medications while seven physicians provide medical care nearby. Additionally, there are three places of worship nearby for spiritual support.
San Antonio Wellness & Rehabilitation strives to create a vibrant community where residents can enjoy a fulfilling lifestyle while receiving personalized care and assistance when needed.
San Antonio Wellness & Rehabilitation is located at One Heartland Drive, San Antonio, TX 78247 in Bexar County, Texas
San Antonio Wellness & Rehabilitation on seniors.fyi includes 10 photos including images showing interior, dining, bedroom, decor, chandelier, landscaping, windows, lighting, and more.
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Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age