Brookdale Palestine

Pros

• The entire staff at Brookdale in Palestine is friendly and welcoming with genuine hearts.
• The facility is well-kept and has nice amenities along with engaging activities for the residents.
• The staff at Brookdale Palestine is caring, attentive, and has worked there for many years without much turnover.
• Amy, the dining service coordinator, serves delicious meals to the residents.
• The nursing staff is knowledgeable and attentive.
• The facility director and sales/marketing director make visitors feel right at home during tours.
• Brookdale Palestine treats patients like family and provides excellent care.
• The facility is clean both inside and outside with well-manicured surroundings.
• The staff does a great job taking care of residents' needs and ensuring their safety.
• Residents feel at home and receive respectful and attentive care from the staff.
• Rosa takes care of everyone well, makes them laugh, and brings happiness to their lives.
• Despite not going inside the facility due to COVID restrictions, the surroundings of Brookdale Palestine seemed pleasant and clean from the front porch where visitors were seated.
• The staff members at Brookdale Palestine are friendly, professional, and provide personalized care to residents.
• They serve delicious food, including excellent burgers, with a family-friendly environment during front porch visits or events.
• The cleanliness of the facilities is exceptional, showing the dedication of those who take care of residents' needs.
• Dad's experience at Brookdale has been excellent in all aspects from personal knowledge of his condition to great meals prepared for all residents to high-quality activities available.
• Staff members are caring, friendly, welcoming, and interact with residents frequently.
• Sarah goes above and beyond to make sure both residents and the community feel loved and cared for by organizing social events like ice cream socials.
• Some statements have been condensed or paraphrased for brevity and clarity.

Cons

• The experience at Brookdale Palestine was very bad.
• The facility visit did not turn out to be a good experience.
• The reviewers felt like they didn't get enough information from the staff member during the tour.
• One reviewer mentioned that it would be unfair for them to say anything about the facility since they were not able to see it properly.
• Another reviewer had mixed feelings about the front porch visit and felt that it didn't provide enough information about the facility.

Review

Brookdale in Palestine is a highly praised assisted living facility that provides exceptional care and support for its residents. The staff at Brookdale Palestine is known for being friendly, welcoming, and genuinely caring. Many of the staff members have worked at the facility for over 20 years, which speaks to the high level of satisfaction among employees and the lack of turnover commonly seen in other assisted living facilities.

The facility itself is well-maintained and offers a range of amenities and engaging activities for residents to enjoy. The dining service coordinator, Amy, serves delicious meals to the residents, ensuring their dietary preferences are accommodated. The activities are led by a dedicated director who organizes various events to keep residents entertained and socially engaged.

One reviewer expresses their gratitude for the excellent care provided to their sister at Brookdale Palestine, stating that it is the best facility they've experienced. They highlight the wonderful staff who treat patients like family and provide personalized care. The food at the facility is also praised for being delicious and accommodating individual preferences.

Safety concerns are addressed by another reviewer who appreciates that their older loved ones are respected by all employees at Brookdale Palestine. They describe it as a place of encouragement where everyone involved feels supported and cared for. This reviewer feels confident in entrusting their loved ones' wellbeing to this facility.

A tour of Brookdale Palestine left a positive impression on one individual who met with the facility director and sales and marketing director. The warm welcome made them feel right at home, ultimately giving them full confidence in choosing this facility as a residence for their loved one.

Another reviewer shares their positive experience with Brookdale Palestine, commending the attentive staff who take great care of their father's needs. They appreciate that he feels at home there and enjoys both the physical environment - including outdoor areas and games - as well as the quality of food provided.

While most reviews reflect highly on Brookdale Palestine, one reviewer had a less positive experience. They mention not being able to go inside the facility due to COVID-19 restrictions, which limited their ability to assess the rooms and overall environment. However, they acknowledge that the staff was pleasant and served good food during their visit.

In conclusion, Brookdale Palestine is widely regarded as a top-notch assisted living facility with a caring and attentive staff. The facility itself is well-maintained, providing comfortable accommodations for residents. The positive experiences shared by residents and their families highlight the warm atmosphere, delicious food, engaging activities, and personalized care provided at Brookdale Palestine.

This area of Palestine, Texas, offers a variety of healthcare options with several physicians, hospitals, and pharmacies located within a short distance. There are multiple restaurants nearby for convenient dining options, as well as cafes for a relaxing atmosphere. Places of worship are readily accessible for spiritual needs, and transportation services like U-Haul and taxi services are available for convenience. Additionally, there are parks in the vicinity for leisure and outdoor activities. Overall, this area provides essential amenities and services that cater to seniors looking for a comfortable and accessible living environment.

Physicians

• Internal Medicine Associates of Palestine (0.2 miles)
• Pediatric Associates (0.3 miles)
• Obstetrics & Gynecology Associates of East Texas (0.3 miles)
• Magnolia Diagnostic Clinic - Robert F MC Farlane MD (0.3 miles)
• Magnolia Medical Plaza (0.3 miles)
• Texas Oncology (0.5 miles)
• Texas Oncology-Palestine Cancer Center (0.5 miles)

Hospitals

• Palestine Regional Rehabilitation Hospital (0.2 miles)
• Memorial Mother Francis Hospital (0.2 miles)
• Palestine Dialysis Center (0.4 miles)
• East Texas Physicians Alliance PA (1 miles)
• Wound Care Center (1.1 miles)
• Palestine Regional EMS (1.1 miles)
• East Texas Family Medicine Pa - Martin Klein MD (1.4 miles)

Restaurants

• King Buffet (0.2 miles)
• Sonic Drive-In (0.3 miles)
• Applebee's (0.6 miles)
• Wendy's (0.6 miles)
• Wing Street (0.7 miles)
• Little Caesars Pizza (0.7 miles)
• It's Just Wings (0.8 miles)

Pharmacies

• Hometown Pharmacy (0.3 miles)
• Walmart Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Brookshire's Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• Bratton's Pharmacy (1.8 miles)
• Kroger Pharmacy (1.9 miles)

Places of Worship

• Calvary Baptist Church (0.4 miles)
• Southern Baptist Convention (0.9 miles)
• Southside Baptist Church (0.9 miles)
• Pilgrim Rest Baptist Church (1.2 miles)
• Triple S Cowboy Church (1.2 miles)
• United Pentecostal Church (1.4 miles)
• Mt Moriah Baptist Church (1.6 miles)

Cafes

• Crepes and Coffee (1 miles)
• Cream and Coffee at Wells Creek (2 miles)

Transportation

• U-Haul (1.8 miles)
• U-Haul Neighborhood Dealer (1.8 miles)
• Taxi Palestine (1.9 miles)
• U-Haul Neighborhood Dealer (2.5 miles)

Parks

• Veterans Memorial Park (2 miles)
• Palestine Parks & Recreation (2.5 miles)