Country Acres

Pros

• The generator pickup was a great experience.
• The gates are wide and easy to navigate.
• The equipment observed was newer, clean, and well maintained.
• The staff were kind and gentle while loading, and the loader readjusted the load per request.
• The office staff were kind and allowed bathroom use.
• Customers would like to pick up loads here again.
• Drop-off was easy with a friendly front desk.
• The facility is clean and well organized.
• There are friendly people with plenty of equipment to choose from.

Cons

• The staff were not friendly or helpful, with at least one front-desk employee being rude and hanging up on customers.
• A front-desk employee was described as extremely rude, disrespectful to customers, and repeatedly hanging up the phone.
• The lot was described as small, dusty, and cluttered with too many pieces of equipment.
• The shop was labeled as the absolute worst place to rent from due to rude service and repeated mistakes.

Review

This rental yard comes with a surprisingly wide spectrum of experiences. For some customers, it feels like a well-oiled operation with clean equipment, roomy access, and friendly service that makes budgeting and scheduling feel straightforward. For others, the visit can hinge entirely on who you encounter up front - the person answering the phone, the loader on the lot, or the cashier at the desk. The common threads are a large fleet, a lot of activity, and a service culture that seems to swing between smooth and rocky depending on the moment.

On the positive side, several reviews highlight easy logistics and dependable equipment. The gates are described as wide and easy to navigate, which means you're not wrestling with traffic or tight corners when you arrive or depart. Once you're inside, the impression is that the equipment is newer, clean, and well maintained. A number of customers remarked that they've found the selection abundant and the organization solid - one reviewer even called the place the best organized they'd seen among rental providers. The loading process can be calm and careful, with loaders who take the time to readjust the load to the customer's specifications, which makes a difference for transport safety and efficiency. Some visitors reported positive touches like the staff being friendly while loading and the curbside ritual of a smooth drop-off. Even small conveniences - like the office letting a customer use the bathroom - left a favorable impression and encouraged a sense of courtesy that extended from checkout to return.

Other recurring themes paint the place as a reliable source for generators and other gear, with customers noting "great experiences" picking up equipment and even describing the pickup and drop-off as easy and friendly when the right people were at the counter. A few reviewers mentioned favorable pricing and a sense that the staff genuinely cared about getting equipment on the truck and back off it without drama. In several accounts, the facility's cleanliness and organization stood out, supporting a perception of professionalism that carried from the entrance through the yard and into the rental desk. For those who needed a quick in-and-out experience, these elements spelled efficiency and reassurance.

Yet the narrative isn't all praise. There are notable and persistent warnings about frontline service. One reviewer used stark language to condemn a particular person at the front desk, describing the staff member as rude and disengaged and recounting a pattern of hangs-up and dismissive behavior when trying to rent multiple generators. That experience was enough to frame the entire business in a negative light for that customer, who felt they had given the place multiple chances to fix the issue but were met with continued dissatisfaction. In another stark account, the same or a different front desk person was accused of busying themselves with fast food or phone use while customers waited, which, in the eyes of that reviewer, undermined the relationship between the company and its clients. In these stories, a single staff member's attitude had outsized influence, casting a shadow over otherwise solid equipment and processes.

The tension between positive operational detail and frustrating customer service moments also extended to the lot itself. Some reviews contrasted the spacious access and the ability to maneuver with a different impression of the yard as crowded or impractically cramped for the volume of gear on hand. One reviewer lamented that there were "way too many pieces of equipment for the crappy small super dusty lot," which highlights a mismatch between inventory and space that can complicate visits, especially during busy periods. This critique sits alongside notes about multiple options and consistent availability, illustrating how a generous fleet can also become a logistical hurdle if the yard isn't sized or organized to handle it efficiently.

Overall, the experiences at this rental yard feel like a coin toss between dependable service and disappointing interactions. The gear itself receives high marks for modernity, cleanliness, and reliability, and the physical layout - when navigated well - supports smooth pickups and returns. The critical factors, however, appear to be human elements: the demeanor, attentiveness, and professionalism of the front desk and the on-site staff. A courteous, responsive team can transform the visit into a quick, painless transaction with a strong sense of partnership. When the first point of contact is abrupt or inattentive, even excellent equipment and an otherwise efficient system can fail to win the day.

For anyone planning to rent here, a practical takeaway emerges: expect a broad range of experiences. If you can secure service from the friendlier side of the staff, you're likely to enjoy a straightforward process, supported by well-kept gear and an organized facility. If you encounter a less collaborative frontline, you might feel stalled or frustrated, especially if your load or drop-off relies on timely communication. Given the inventory and the visible commitment to clean, well-maintained equipment, it's worth calling ahead to request a helpful associate, confirm the gate logistics, and set expectations for the pickup or drop-off. In short, the yard has strong assets - fleet breadth, equipment quality, and facility organization - but the ultimate experience hinges on the human touch you meet on arrival.

This part of Midland, Texas offers a variety of amenities and services that may be appealing to those considering senior living. With a range of dining options such as Sonic Drive-In, Rosa's Café & Tortilla Factory, and Bob's Better Burger nearby, residents can enjoy convenient meal options. Additionally, there are several parks for outdoor recreation including Ulmer Park and Dennis the Menace Park. For medical needs, there are reputable physicians like Midland Family Medical Services and Tubb Terry D MD PA in close proximity, as well as hospitals like Midland Memorial Hospital within a short distance. Pharmacies such as Walgreens and CVS Pharmacy are also easily accessible for medication needs. Overall, this area offers a blend of convenience, healthcare options, and recreational opportunities for individuals looking to settle into a senior living community in Midland.

Restaurants

• Sonic Drive-In (1.3 miles)
• Rosa's Café & Tortilla Factory (1.4 miles)
• Bob's Better Burger (1.8 miles)
• Martinez Bakery (2.2 miles)
• The Bar (2.4 miles)
• Heroes Meals (2.5 miles)
• Domino's Pizza (2.5 miles)

Parks

• Ulmer Park (1.7 miles)
• Dennis the Menace Park (2 miles)
• Windlands Park (4.3 miles)
• Essax Park (5.1 miles)

Physicians

• Midland Speech Center (2.3 miles)
• Midland Family Medical Services (2.3 miles)
• Tubb Terry D MD PA (2.4 miles)
• Permian Basin Neurosurgical & Spine Associates (2.4 miles)
• Vista Surgery Center (3.7 miles)
• Dr Douglas Cochran Family Practice (3.7 miles)
• Occumed Southwest (3.8 miles)

Theaters

• Yucca Theatre (2.7 miles)

Places of Worship

• SLY Midland (2.7 miles)

Cafes

• Far West Coffee (2.8 miles)
• HTeaO (3.1 miles)
• Starbucks (4.3 miles)
• Ally Outdoors (5 miles)

Pharmacies

• Walgreens (3.7 miles)
• CVS Pharmacy (3.8 miles)
• Health Mart Pharmacy (4 miles)
• Super Mercado (4 miles)
• H-E-B Pharmacy (4.3 miles)
• Provide Rx (4.6 miles)
• Walgreens (4.6 miles)

Hospitals

• Midland Memorial Hospital (3.8 miles)
• Texas Surgical Center (4.3 miles)
• Healthsouth (4.6 miles)