Madison Medical Resort

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Madison Medical Resort

5001 Office Park Drive, Odessa, TX 79762

For more information about senior living options: (844) 490-3973

2.6 from 5 reviews
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The staff at Madison Medical Resort is described as great and caring, with some family members expressing satisfaction with their loved ones' experiences.
    • pro Residents enjoy activities like bingo and parties, which contribute to a positive atmosphere for families visiting.
    • pro Madison is noted as an upscale facility that feels more like a hotel due to its newness and cleanliness.
    • pro The facility features beautiful outdoor spaces, such as a gazebo and well-kept areas for residents to enjoy fresh air.
    • pro The bedrooms are designed to be warm, welcoming, and inviting, making patients feel at home even during rehabilitation.
    • pro The dining room is praised for being beautiful, clean, and well-maintained, contributing to an overall positive environment.
    • pro Visitors commented on the impressive facilities, including workout equipment and a clean cafeteria, enhancing the overall experience of the residents.

    Cons

    • pro The facility has a terrible response time to requests for pain medication and basic needs, leading to significant delays in care.
    • pro Communication between family members and the patient was cut off by administration, causing frustration and concern about care transparency.
    • pro Nurses questioned doctor's orders, leading to denial of necessary pain medications and resulting in physical distress for the patient.
    • pro A patient experienced retaliation from staff after a roommate's complaints, indicating poor handling of conflicts and inadequate support.
    • pro The diabetic menu was not offered, and blood sugar monitoring ceased after the first week, showing neglect of dietary needs.
    • pro Transportation provided by the facility was poorly managed, with vehicles unclean and safety issues during transit.
    • pro Wound care treatment was described as rough and aggressive, raising concerns about the quality of medical attention provided.

    Review

    The reviews for Madison Medical Resort paint a complex picture of a facility that has garnered both praise and criticism from different families regarding the care and environment provided to their loved ones. While some experiences highlight the amenities and atmosphere of the resort, others reveal serious shortcomings in patient care and communication.

    Several reviewers express significant dissatisfaction with the responsiveness of the staff, particularly in urgent situations. One family member shared a distressing account of having to wait two hours for pain medication for their mother after her return from dialysis. The lack of timely assistance extended beyond medication; there were also complaints about delays in bringing food when it was heated up, underscoring issues with basic care and attentiveness to patients' needs. Such delays impact not only comfort but also contribute to heightened anxiety for both patients and their families.

    Communication—or the lack thereof—emerges as another critical concern. A reviewer recounted troubling experiences where a social worker blocked contact between them and their family member, despite written consent for communication regarding his care. This breach of trust left relatives feeling excluded from important discussions about health decisions, raising questions about transparency and respect for patient advocacy within the facility. These experiences suggest systemic issues in how Madison Medical Resort engages with families, which can greatly affect peace of mind during challenging times.

    Contrasting sharply with these criticisms are positive reviews highlighting seemingly favorable experiences at Madison Medical Resort. Some visitors report that staff members were kind and attentive, creating an enjoyable atmosphere complete with social activities like bingo nights and parties that encouraged family participation. Such events fostered a sense of community among residents, adding an element of warmth that can be crucial during rehabilitation or recovery processes.

    Another review praised the physical environment of Madison Medical Resort itself—a new facility designed to resemble more of a hotel than a typical nursing home. Families appreciated its cleanliness and modern amenities such as workout equipment and outdoor areas like gazebos that allowed residents to enjoy fresh air comfortably. The well-appointed bedrooms made even bedridden patients feel more at home rather than institutionalized, which is often an overlooked aspect in many care facilities.

    While some accounts commend certain staff members—including rehabilitation technicians who reportedly provided excellent services—serious operational flaws persist according to several narratives. Instances where nurses misread doctor's orders led to denied medications which exacerbated health problems such as elevated blood pressure due to unaddressed pain; these oversights jeopardize patient safety and wellbeing. Additionally, reports involving inadequate diabetes management procedures raised further alarms over how medical conditions are monitored within the facility.

    In conclusion, Madison Medical Resort presents a divided picture comprising both commendations for its warm environment and serious criticisms regarding patient care responsiveness and effective communication practices with families. Prospective residents must weigh these varied perspectives carefully before deciding whether this facility meets their needs or those of their loved ones during vulnerable times in their lives.

    Features

    Housing

    • 124 resident community capacity 124 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Midland International (9 miles away) Midland International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Madison Medical Resort in Odessa, TX offers a luxurious and comfortable assisted living community for seniors. With a wide range of amenities and care services, residents can enjoy a vibrant and fulfilling lifestyle while receiving the support they need.

    The community boasts an array of amenities designed to enhance the resident's quality of life. Residents can pamper themselves at the on-site beauty salon or relax in their fully furnished accommodations with private bathrooms. For entertainment, there is cable or satellite TV, gaming room, small library, and outdoor spaces like gardens. The fitness room and wellness center are perfect for staying active and maintaining physical health.

    Meals are a highlight at Madison Medical Resort, with restaurant-style dining offering delicious and nutritious options. Special dietary restrictions are catered for to ensure everyone's needs are met. The dining experience is complemented by the community-operated transportation service that arranges trips to nearby restaurants and cafes.

    Residents benefit from personalized care services provided by 24-hour supervision staff who assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. The mental wellness program focuses on promoting emotional well-being among residents.

    To stay engaged, residents can participate in a variety of activities planned daily. Fitness programs keep them active while planned day trips add excitement to their routine. Concierge services are available to cater to individual needs while resident-run activities foster a sense of community.

    The location of Madison Medical Resort offers convenience with several amenities nearby. There are multiple cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals within close proximity.

    Overall, Madison Medical Resort provides a warm and inviting environment where seniors can receive personalized care while enjoying an enriching lifestyle filled with amenities and activities.

    Nearby Places of Interest

    Restaurants

    • Panda Express (0.3 miles)
    • Golden Corral (0.3 miles)
    • Buffet King (0.3 miles)
    • Wienerschnitzel (0.3 miles)
    • Bottoms Up Bar and Grill (0.4 miles)
    • 10 Sports Bar & Grill (0.4 miles)
    • Rosa's Café & Tortilla Factory (0.4 miles)

    Physicians

    • Vision Source Odessa (0.5 miles)
    • Stanton Optical (0.5 miles)
    • First Physicians: Wendover Family Medicine (0.6 miles)
    • Odessa Surgical Associates (0.7 miles)
    • Procare Pediatrics (1.1 miles)
    • Life Barnard, MD (1.1 miles)
    • Permian Prompt Care (1.2 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Walgreens (1.1 miles)
    • University Health Mart Pharmacy (1.6 miles)
    • Walgreens (4.2 miles)

    Cafes

    • Starbucks (0.5 miles)
    • Starbucks (1.1 miles)
    • The Human Bean (1.7 miles)
    • HTeaO (2.4 miles)
    • CPL Ray's Coffee (3.3 miles)

    Parks

    • Memorial Gardens Park (0.7 miles)
    • UTPB Park (1.2 miles)
    • Casa Bella Park (2.4 miles)

    Theaters

    • Century 12 Odessa (0.7 miles)
    • Cinergy Odessa (3.6 miles)

    Hospitals

    • Excel ER (1.3 miles)
    • Continuecare Hospital At Medical Center Odessa (4.3 miles)

    Frequently Asked Questions

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