Madison Medical Resort is a nursing home community in Odessa, TX.
Information last verified:
5001 Office Park Drive, Odessa, TX 79762
For more information about senior living options: (866) 208-4318
3.4 from 95 reviews
5 stars
50
4 stars
7
3 stars
2
2 stars
2
1 stars
34
Overall Review of Madison Medical Resort
common14 reviews mention this
Staff are often described as caring
Residents and families frequently describe staff as caring and attentive to needs.
Many reviews highlight staff members who are welcoming, kind, and responsive during stays. Families also mention frequent check-ins and clear communication, with several praising nursing, therapy, and administrative involvement when questions came up. Some reviews also note that the environment felt professionally run and that staff treated residents with dignity and respect.
common6 reviews mention this
Facilities and rooms are described as clean
Several reviewers say the building and rooms stay clean and well-kept.
Multiple reviews call out cleanliness and upkeep, including comments about the facility being kept “to perfection,” rooms being clean, and the overall building condition. A few reviewers also describe the space as being well maintained and organized, which they felt supported a more comfortable experience for residents.
caveat4 reviews mention this
Dining quality is mixed, with complaints
Dining gets mixed feedback, including clear complaints about food temperature and taste.
Some reviews praise that meals are prepared to meet dietary needs and describe regular mealtimes positively. Others report issues like food being dry or hard to eat, meals arriving cold, or dissatisfaction with daily food quality. Because feedback varies, dining appears to be a recurring point families watch closely.
caveat6 reviews mention this
Help-button and care responsiveness concerns
Some reviews describe slow or missed responses to call buttons and requests.
A number of negative reviews point to delays or failures when residents or families needed assistance, including call buttons not getting attention and longer wait times for items like pain medication. Several reviews also describe staffing or supervision issues that made residents feel neglected, including situations where families felt they had to escalate to get help. Even among generally positive experiences, this responsiveness theme shows up strongly in the critical feedback.
common5 reviews mention this
Rehab and therapy are mentioned often
Therapy and rehab support are repeatedly mentioned in resident care stories.
Many reviews connect improved mobility or recovery progress to therapy provided during rehabilitation stays. Some families also describe therapy teams as knowledgeable and engaged, and a few note that rehab services were a key reason the stay felt worthwhile. Together, the reviews suggest rehab programming is a meaningful part of the day-to-day experience for many residents.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
124 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Midland International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Panda Express (0.3 miles)
Golden Corral (0.3 miles)
Buffet King (0.3 miles)
Wienerschnitzel (0.3 miles)
Bottoms Up Bar and Grill (0.4 miles)
10 Sports Bar & Grill (0.4 miles)
Rosa's Café & Tortilla Factory (0.4 miles)
Physicians
Vision Source Odessa (0.5 miles)
Stanton Optical (0.5 miles)
First Physicians: Wendover Family Medicine (0.6 miles)
Odessa Surgical Associates (0.7 miles)
Procare Pediatrics (1.1 miles)
Life Barnard, MD (1.1 miles)
Permian Prompt Care (1.2 miles)
Pharmacies
CVS Pharmacy (0.5 miles)
Walgreens (1.1 miles)
University Health Mart Pharmacy (1.6 miles)
Walgreens (4.2 miles)
Cafes
Starbucks (0.5 miles)
Starbucks (1.1 miles)
The Human Bean (1.7 miles)
HTeaO (2.4 miles)
CPL Ray's Coffee (3.3 miles)
Parks
Memorial Gardens Park (0.7 miles)
UTPB Park (1.2 miles)
Casa Bella Park (2.4 miles)
Theaters
Century 12 Odessa (0.7 miles)
Cinergy Odessa (3.6 miles)
Hospitals
Excel ER (1.3 miles)
Continuecare Hospital At Medical Center Odessa (4.3 miles)
Madison Medical Resort on seniors.fyi includes 5 photos including images showing interior, dining, bathroom, bedroom, physical therapy, exercise equipment, therapy room, shower, and more.
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The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
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Madison Medical Resort photos
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Interior
Building
Dining
Lighting
Exercise Equipment
Interior
Bedroom and Nursing Home
Dining
Building, Architecture, and Entrance
Bathroom, Lighting, and Shower
Exercise Equipment, Rehabilitation, Physical Therapy, and Therapy Room
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