Brookdale Sherwood

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Pros

• The facility at Brookdale Sherwood is very clean and well organized.
• The dining area looks great and the rooms are set up nicely with lots of room to do activities.
• The staff at Brookdale Sherwood is very friendly and accommodating, providing all the necessary information.
• There is a seating area outside where residents can get fresh air.
• The community room offers group activities like puzzles, TV, and games.
• The apartments at Brookdale Sherwood are spacious and nice.
• The staff at Brookdale Sherwood has been helpful, nice, and respectful towards residents.
• The location of Brookdale Sherwood is convenient for families and the staff members are friendly.
• Despite some issues with call buttons and nighttime checks, overall care at Brookdale Sherwood is good.
• Residents at Brookdale Sherwood have access to amenities like a yard with a patio, salon, and exercise room.
• Staff members at Brookdale Sherwood go above and beyond to assist residents and their families.
• The activity program at Brookdale Sherwood offers various options to keep residents engaged and busy.
• The director of Brookdale Sherwood is knowledgeable, empathetic, and transparent about the challenges faced during COVID-19.
• The staff members at Brookdale Sherwood are friendly, helpful, and always available when needed.

Cons

• The outside area was dirty and had overflowing trash.
• There were no residents visible during the visit, which was a downside.
• The call button around the neck did not work when a resident needed assistance after falling out of bed.
• The facility was still working on improving its facilities.
• Some staff members did not respond promptly to a resident's call for help during an emergency.
• The facility did not check on residents throughout the night as initially expected.
• There were concerns about the handling of COVID-19 protocols and communication during the pandemic.
• Some family members felt that certain staff members lacked knowledge and sensitivity in dealing with delicate situations involving their loved ones' care.

Review

Brookdale Sherwood, according to multiple reviewers, is a well-maintained and organized facility. The cleanliness of the premises and the attractive dining area were particularly impressive to visitors. The rooms showcased during tours were also thoughtfully arranged, providing ample space for residents along with various activities to engage in. The staff received positive feedback consistently, with their helpfulness and provision of necessary information being highlighted.

While the overall experience at Brookdale Sherwood was positive, one reviewer expressed concern about the cleanliness of the patio area at the back of the facility. They noticed overflowing trash and litter on the floor, which stood in contrast to the otherwise well-kept interior. However, this issue did not detract from their satisfaction with the overall experience.

The lack of resident interaction during one visit seemed to be a downside for one individual. They mentioned only encountering a limited number of residents during their time at Brookdale Sherwood, possibly due to visiting on a weekend or at an inconvenient time. This lack of visibility may have influenced another person's decision to choose another community over Brookdale.

Nonetheless, others described their experiences as quiet and pleasant. Positive remarks were made regarding the spacious apartments and friendly staff members who demonstrated intelligence and performed admirably in their roles.

One reviewer had compared Brookdale Sherwood favorably against a different community they had previously stayed in due to dissatisfaction with previous care services received elsewhere. They found satisfaction at Brookdale Sherwood and appreciated the excellent care provided for their parents.

Another individual commended the staff for making their friend feel welcome after moving into Brookdale Sherwood. The quality of food was generally praised, along with amenities such as refrigerators and air conditioners in each room. Other facilities offered included an outdoor yard with a patio, a salon, and an exercise room.

The staff's commitment to going above and beyond was acknowledged by several reviewers who greatly appreciated their outstanding efforts in assisting residents and providing excellent care. A variety of activities were also mentioned, including exercise classes, arts and crafts sessions, and bingo.

Some reviewers selected Brookdale Sherwood due to its friendly staff members and convenient location. However, one reviewer did mention an issue with the call button system, which proved unresponsive when their loved one fell out of bed and required assistance. They were under the impression that residents would receive overnight check-ins, but this was not the case.

Personal interactions with specific staff members were highlighted in several reviews. The director of the facility received praise for her friendliness, knowledge, and empathy towards potential residents. She conveyed transparency regarding challenges faced during the COVID-19 pandemic while emphasizing future plans to reintroduce outings if conditions improved.

Overall, Brookdale Sherwood garnered positive reviews for its cleanliness, helpful staff, spacious accommodations, engaging activities, and effort to maintain resident well-being during challenging times. The community's commitment to providing a comfortable and enjoyable living environment seemed evident to residents' families as they expressed gratitude for the care provided to their loved ones.

This part of Odessa, Texas offers a convenient and accessible location with a variety of amenities nearby. The area features a range of dining options including Bottoms Up Bar and Grill, Wienerschnitzel, Buffet King, and more for residents to enjoy. There are also several reputable physicians' offices such as Vision Source Odessa and First Physicians: Wendover Family Medicine in close proximity for medical care. Additionally, there are pharmacies like CVS Pharmacy and Walgreens within a short distance for medication needs. For leisure activities, residents can visit parks like Memorial Gardens Park and Casa Bella Park or catch a movie at Century 12 Odessa theater. With hospitals like Excel ER and Continuecare Hospital At Medical Center Odessa nearby, residents can rest assured knowing quality healthcare services are easily accessible in the area. Overall, this part of Odessa offers a well-rounded community with convenient amenities for senior living.

Restaurants

• Bottoms Up Bar and Grill (0.3 miles)
• Wienerschnitzel (0.5 miles)
• Buffet King (0.6 miles)
• Bahama Buck's (0.6 miles)
• Jack In The Box (0.7 miles)
• Taco Bell (0.7 miles)
• Chick-Fil-A (0.7 miles)

Physicians

• Vision Source Odessa (0.6 miles)
• First Physicians: Wendover Family Medicine (0.7 miles)
• Odessa Surgical Associates (0.7 miles)
• Permian Prompt Care (0.9 miles)
• Stanton Optical (1.1 miles)
• Procare Pediatrics (1.6 miles)
• Life Barnard, MD (1.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (0.8 miles)
• University Health Mart Pharmacy (2.2 miles)
• Walgreens (3.8 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.1 miles)
• The Human Bean (2.3 miles)
• HTeaO (3 miles)
• CPL Ray's Coffee (3.9 miles)

Parks

• Memorial Gardens Park (1.1 miles)
• UTPB Park (1.9 miles)
• Casa Bella Park (2.2 miles)

Theaters

• Century 12 Odessa (1.4 miles)

Hospitals

• Excel ER (2 miles)
• Continuecare Hospital At Medical Center Odessa (4.1 miles)