The Oxford Grand

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The Oxford Grand

2851 Orchid Drive, Mc Kinney, TX 75070

For more information about senior living options: (844) 490-3973

4.6 from 40 reviews
5 stars
35
4 stars
1
3 stars
0
2 stars
2
1 stars
2

Assisted Living Memory Care

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    Overall Review of The Oxford Grand

    Pros

    • pro The Oxford Grand has been life-changing for residents and their families.
    • pro The staff are caring, compassionate, and genuinely invested in residents' wellbeing.
    • pro The life enrichment team provides vibrant activities and engaging outings that keep residents involved and connected.
    • pro The community is clean, well-maintained, and offers a dining atmosphere where staff know residents by name and meals are tailored to dietary needs.
    • pro The staff go above and beyond to keep residents in community and entertained, including weekly bus outings for shopping and sightseeing.
    • pro The medical care at Oxford Grand is proactive, with staff who notice issues and coordinate with doctors as needed.
    • pro The community feels like one big family, with long-tenured staff and a welcoming environment.
    • pro Oxford Grand is regarded as one of the best assisted living and memory care communities in the McKinney area.
    • pro Leadership and teams, including Susan, Lindsey, Melina, and the life enrichment and nursing staff, are consistently praised for their support and care.

    Cons

    • pro Rent increases are a problem, with the reviewer questioning the justification while noting other facilities have lower rates, and stating they would look elsewhere if it happens again - reporting over $700 increase over two years.
    • pro A reviewer alleged that unused rent refund owed after a resident's death had not been reimbursed for more than four months, despite multiple calls and promises of a check that never arrived.
    • pro A reviewer gave a 1-star rating and claimed the facility withholds money from grieving families, accusing staff of lying and stealing from residents who have passed away.

    Review

    Oxford Grand is widely described by families and caregivers as a remarkable living community that stands out in assisted living and memory care. Across several accounts, loved ones who moved in during difficult health transitions found it to be life-changing - an environment where deterioration in independence gave way to brighter days, more engagement, and a stronger sense of belonging. One family explained how their mother's health had been slipping while living on her own, and how an extensive search through local options led them to choose Oxford Grand. The decision felt right from the start, thanks to attentive, friendly staff; meticulously maintained facilities; and a breadth of activities that far exceeded what they'd seen elsewhere.

    The consistency of care and the warmth of the community come up repeatedly. Reviewers praise the staff as genuinely caring and invested in residents' well-being, noting that many team members know residents by name very quickly - often within the first week. The head nurse, Susan Taylor, is singled out for her invaluable medical guidance and calm, proactive care during challenging health periods. The life enrichment team is cited as tireless in designing vibrant activities and interesting outings, helping residents stay connected to the wider world. The overall atmosphere is described as clean, welcoming, and full of life, with residents feeling seen, heard, and valued.

    Stories of personal transformation are a recurring thread. In several accounts, moms and dads moved from relative reluctance to genuine affection for their new home. One mom who initially resisted leaving home grew more mobile and happier after a few months at Oxford Grand, even expressing a wish she had moved sooner. Another family shared that their loved one participated in a wide array of activities - exercise classes, entertainment, movies, games - and remained socially engaged through weekly bus outings to shops, lunches, and sightseeing. The sense of community is amplified by the ability to make friends and reconnect with others, with some residents recalling a long list of names they've come to know well.

    Care and communication extend beyond the residents themselves to their families. Families describe staff who are easy to contact, responsive to concerns, and actively involved in coordinating care alongside medical professionals. The staff's dedication is not limited to day-to-day care; it encompasses a holistic approach to wellbeing. The facility's organizers and leaders are repeatedly described as accessible and supportive, making the process of transition smoother for families navigating memory care as their loved ones age.

    The physical layout and design of Oxford Grand are also noted as faculty-friendly and purpose-built for comfort and safety. One family appreciated the square, easy-to-navigate building that helps prevent residents from getting lost, a practical detail that can be crucial in memory care settings. The memory care transition is described as seamless, with familiar staff continuing to provide personalized attention. Across assisted living and memory care, the community's differentiators - together with strong leadership and a culture of warmth - have left a lasting impression on families who have witnessed their loved ones thrive under their care.

    Several reviews highlight the breadth and quality of programming. Activity directors are praised for keeping residents happy and busy, with a focus on meaningful engagement rather than passive entertainment. The dining experience is described as beautiful and well-tailored to dietary needs and restrictions, with wait staff who know residents by name and treat them with courtesy and respect. The culture of hospitality - where staff not only care for residents but also extend warmth to visiting family and friends - contributes to Oxford Grand feeling like a true home.

    Outside praise from professional caregivers reinforces the positive sentiment. A local caregiver from a separate agency who oversees caregiving notes that Oxford Grand stands out in the Dallas?Fort Worth area for updated facilities and the caring, friendly attitude of the staff. This observer highlights Melania (the Community Sales Director) as a reliable, available resource, underscoring the community's reputation as one of the best in town. Positive experiences of collaboration between Oxford Grand staff and external care providers further strengthen the sense that this is a place with deep community ties and robust partnerships.

    However, the shared experiences are not without caveats. One review focuses on financial concerns, describing rent increases as problematic, especially for families watching rates rise while other communities seem to be lowering theirs. The reviewer warns they would consider other options if increases recur, highlighting a specific figure of more than $700 in added costs over two years. This note adds a counterbalance to the overwhelmingly positive feedback, reminding prospective families to review pricing structures closely and to seek clarity on how increases are determined.

    Another poignant account touches on the emotional dimension of care. A family member recounts a difficult situation involving a resident who has passed away and a delayed reimbursement of unused rent. This review is clearly upset and expresses concern that funds owed to a grieving family were not promptly returned, including a promise that corporate leadership would resolve the issue. The message emphasizes the importance of transparency and timely financial handling, particularly during the vulnerable periods that follow a loved one's death. The existence of this critique alongside many glowing testimonials reflects the reality that, even in excellent communities, financial matters and follow-through on promises matter a great deal to families.

    Together, these stories paint a picture of Oxford Grand as a powerful, compassionate option for families seeking a nurturing home for aging parents and loved ones. The community is celebrated for its caring staff, strong medical support, extensive programming, and the sense of belonging residents feel from day one. While most accounts are overwhelmingly positive, prospective residents are also encouraged to consider pricing and financial policies carefully and to seek clarity on any concerns about reimbursements or ongoing costs. For many families, Oxford Grand represents a place where they can entrust their loved ones to capable hands while continuing to enjoy meaningful activities, dignified care, and a supportive, familial atmosphere.

    Features

    Housing

    • 75 resident community capacity 75 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (25 miles away) Dallas Love (25 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Oxford Grand in Mc Kinney, TX is an assisted living community that specializes in memory care. Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and specialized memory care programming for individuals with mild cognitive impairment.

    Our community offers a variety of amenities to enhance the quality of life for our residents. They can enjoy a trip to our beauty salon or stay entertained with cable or satellite TV in their fully furnished private rooms. For those who want to stay active, we have a fitness room and wellness center available. Our computer center and Wi-Fi/high-speed internet ensure that residents can stay connected with friends and family.

    Meals are an important part of our residents' day, and we provide restaurant-style dining with special dietary restrictions in mind. Our dining room offers delicious meals prepared by our skilled chefs, and we accommodate diabetes diets as well.

    We believe in providing a stimulating environment for our residents, which is why we offer a variety of activities. Concierge services are available to help plan day trips and resident-run activities keep everyone engaged. Scheduled daily activities include fitness programs to promote physical health and mental wellness programs to support cognitive function.

    Located in Mc Kinney, TX, our community has convenient access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. Transportation arrangement services are provided for non-medical needs as well as transportation to doctors' appointments.

    At The Oxford Grand in Mc Kinney, TX, we strive to create a welcoming and supportive environment where seniors can thrive while receiving the care they need.

    Nearby Places of Interest

    This part of Mc Kinney, Texas, offers convenient access to a variety of healthcare facilities, including pediatric care, allergy clinics, digestive health specialists, dermatologists, and family medicine practices. There are several pharmacies nearby for easy access to prescriptions. In terms of dining options, residents can choose from fast-food favorites like Chick-Fil-A and McDonald's or enjoy a meal at Delaney's Irish Pub or Lupe Tortilla. For entertainment, there is a Cinemark theater close by. Additionally, there are multiple Starbucks locations for coffee lovers. The area also features Stonebridge United Methodist Church for those seeking places of worship and nearby parks like Quail Run Park and Twin Creeks Park for outdoor activities. The Medical Center of McKinney is conveniently located for any medical emergencies. Overall, this part of Mc Kinney offers a mix of healthcare services, dining options, entertainment venues, religious institutions, and green spaces ideal for senior living.

    Physicians

    • Pediatric Healthcare Associates PA (0.1 miles)
    • Allergy Ear Nose & Throat Clinic (2.1 miles)
    • Digestive Health Associates of Texas (2.1 miles)
    • Center For Dermatology (2.1 miles)
    • Snyder-Hopkins Family Medicine Center (2.1 miles)
    • Lowery, Bryan Dr - Village Health Partners Mckinney Medical Village (2.6 miles)
    • Newberry Vision Center (2.9 miles)

    Pharmacies

    • Walgreens (0.2 miles)
    • CVS Pharmacy (1.4 miles)
    • Market Street Pharmacy (1.6 miles)
    • CVS Pharmacy (1.8 miles)
    • Walmart Pharmacy (2 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (3.1 miles)

    Restaurants

    • Chick-Fil-A (1.6 miles)
    • Delaney's Irish Pub (1.7 miles)
    • The Brass Tap (1.9 miles)
    • Rosa's Café & Tortilla Factory (2.7 miles)
    • McDonald's (2.8 miles)
    • In-N-Out Burger (2.9 miles)
    • Lupe Tortilla (2.9 miles)

    Theaters

    • Cinemark (1.7 miles)
    • Electric - Cinemark (3.2 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Starbucks (2.9 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.9 miles)
    • Dutch Bros Coffee (4.9 miles)

    Hospitals

    • Medical Center of McKinney (2 miles)

    Places of Worship

    • Stonebridge United Methodist Church (2.9 miles)
    • One Community Church (5.1 miles)

    Parks

    • Quail Run Park (3.1 miles)
    • WestRidge Subdivisions (4.7 miles)
    • Twin Creeks Park (5.3 miles)

    Frequently Asked Questions

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