Commons at Manor

Pros

• The Commons at Manor is an awesome place to live.
• The staff members are very helpful and understanding of residents' needs.
• The property grounds are consistently well kept and clean.
• The amenities, including the pool, gym, and library, are wonderful.
• The staff genuinely care about residents and their well-being.
• The community feels welcoming and like a family.
• The location is perfectly situated with shops and dining nearby.
• Residents love living there and consider it home.
• The maintenance and office teams keep the property running smoothly.
• The admin and maintenance teams are outstanding and dedicated.
• The management provides exceptional service and goes above and beyond.
• The staff are kind, professional, and patient.

Cons

• The apartments are roach-infested, and the onsite staff have done nothing to resolve the problem, with the issue ongoing for a year.
• Some residents believe that people only leave reviews when they are mad.

Review

Commons at Manor is best suited for active, independent seniors who want a welcoming, service-forward 55+ community where staff truly treats residents like family. This is the place for those who value a strong sense of belonging, hands-on management, and daily access to attentive help without sacrificing independence. Prospective residents who need a high level of ongoing medical care, heavy daily assistance, or absolute pest-free assurance in every unit may want to consider alternatives. Families prioritizing a highly structured medical regime or seeking a true assisted-living that provides intensive daily support should look elsewhere, as the emphasis here remains on independent living with robust amenity and social programming.

The core strengths lie in the people who run the community. Residents repeatedly note staff who genuinely care, respond promptly, and create a home-like atmosphere. The office and maintenance teams - led by managers and coordinators who are described as professional, attentive, and consistent - keep the property clean, functional, and well organized. Amenities reinforce this value: a pool, gym, and library, plus a calendar of activities and a community coordinator who organizes crafts and social events. The sense of belonging is palpable; residents speak of feeling welcomed, supported, and genuinely cared for, which translates into a lower-stress, more enjoyable daily experience.

Another standout is the operational harmony. The team members named most often - Lourdes, Liz, Janissa, Araceli, Jay, Daniel, Leti, and others - are repeatedly praised for going above and beyond. Multifaceted roles blend smoothly: office staff handle paperwork with care, maintenance crews keep units and common areas pristine, and leadership remains responsive to concerns. The recurring praise for their professionalism and warmth is not generic praise for "good service" but a concrete, lived sense that residents are valued. This alignment between management, maintenance, and resident life contributes to a consistently calm, well-run environment.

The most salient caveat centers on one pervasive maintenance concern: a reported roach issue that, in at least one account, persisted for an extended period without satisfactory resolution. Such a problem can undermine the otherwise strong value proposition, and it is reasonable for families to demand a clear pest-management plan, documented timelines, and visible progress before committing. The same reviewers who celebrate the staff's responsiveness also point to this as a potential risk factor. In evaluating this community, a prospective resident should inquire about current pest-control practices, unit-level remediation efforts, and service frequency to ensure that the overall quality stays aligned with the rest of the experience.

Affordability and location play a meaningful role in the decision. Residents describe the community as offering good value for the price, with accessible, brand-new residences and top-tier upkeep. The neighborhood offers practical advantages: nearby grocery, dining, and shopping options, plus Cap Metro service at the front entrance for easy local travel. The combination of affordable pricing, modern amenities, and a walkable, convenient setting supports a practical, low-friction lifestyle for seniors who want to stay connected to the broader community without sacrificing independence.

Ultimately, Commons at Manor represents a compelling fit for families seeking a warm, active, and resident-centered environment. It delivers a high level of service, a palpable sense of home, and a consistently strong operations team that tends to residents' needs with care. The pest issue, if unresolved, is a meaningful caveat that can tilt the balance for more perfectionist buyers or those with acute cleanliness concerns. For those who value camaraderie, easy access to amenities, and a culture of attentiveness, this community is hard to beat. A careful due-diligence visit - with questions about pest control, current resident satisfaction, and a firsthand tour of households - will seal whether this is the right fit, or if alternatives with different care models better match the family's priorities.

Restaurants

• Chokdee Thai Cuisine (1.6 miles)
• Whataburger (2.1 miles)
• Panda Express (2.1 miles)
• Sonic Drive-In (2.3 miles)
• Pizza Hut (2.4 miles)
• Pho Yes (2.4 miles)
• Shipley Do-Nuts (2.4 miles)

Parks

• East Metropolitan Park (1.9 miles)
• Bellingham Meadows Greenbelt (4.6 miles)
• Lake Pflugerville Running Trail (8.8 miles)
• Mary Elizabeth Branch Park (10 miles)
• Southeast Metropolitan Park (10.1 miles)
• Mueller Lake Park (10.3 miles)
• Walnut Creek Metropolitan Park (10.4 miles)

Physicians

• Binh V. Pham, MD (2.3 miles)
• Texas Total Dental (9.3 miles)
• Family Medicine Austin (9.3 miles)
• Elgin Vision Source (9.4 miles)
• People's Community Clinic (9.7 miles)
• Swish Dental - Mueller Family (9.9 miles)
• Elgin Pediatrics (9.9 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (8.9 miles)
• Starbucks (10.3 miles)
• Starbucks (10.3 miles)
• Panera Bread (10.5 miles)
• Houndstooth Coffee (10.6 miles)

Places of Worship

• New Sweden Lutheran Church (6.7 miles)
• Holy Word Lutheran School (9 miles)
• Cameron Road Church of Christ (9.7 miles)
• Mt Carmel Baptist Church (10.6 miles)

Pharmacies

• CVS Pharmacy (8.1 miles)
• Walmart Pharmacy (9 miles)
• Walgreens (9.1 miles)
• Walgreens (9.2 miles)
• CVS Pharmacy (9.3 miles)
• H-E-B Pharmacy (9.3 miles)
• H-E-B Pharmacy (9.7 miles)

Theaters

• AMC Tech Ridge 10 (10.1 miles)

Hospitals

• Dell Children's Medical Center of Central Texas (10.2 miles)
• Strictly Pediatrics Subspecialty Center (10.2 miles)

Transportation

• Highland Metrorail Station (10.7 miles)
• Delta Sky Club (11.1 miles)
• Austin Rental Car Facility (11.1 miles)
• Austin Bergstrom International Airport (AUS) (11.2 miles)