Commons at Manor

Pros

• The staff at Commons at Manor are genuinely caring and consistently go above and beyond for residents.
• The community is well kept, clean, and has a welcoming, home-like atmosphere.
• Lourdes is described as an amazing manager who genuinely cares about residents.
• The maintenance team, led by Daniel and Leti, is hardworking and takes excellent care of the property and residents.
• Office staff such as Liz, Jay, Lou, Janissa, and Lety are praised for their friendliness, professionalism, and helpfulness.
• Residents feel supported and treated like family within the community.
• The amenities - pool, gym, and library - are wonderful and enhance the living experience.
• The property is beautifully maintained and the administration and maintenance teams are highly engaged.
• Residents express strong satisfaction and would highly recommend Commons at Manor.

Cons

• The apartments are roach-infested.
• The onsite staff does nothing to help resolve the problem.
• Residents have photos and video footage but are told they must wait for treatment.
• The problem has been ongoing for a year without resolution.
• It seems people only leave reviews when they're mad.

Review

The Commons at Manor is portrayed by its residents as more than just an apartment complex for seniors; it feels like a welcoming, well-kept community that people are proud to call home. Across the many experiences shared, the property stands out for its carefully maintained grounds, inviting common areas, and a surprising array of amenities that contribute to a comfortable and active lifestyle. From the pool and gym to the library, residents consistently highlight how the environment supports a relaxed, engaging, and social living experience. The overall vibe is one of warmth and belonging, with a sense that the place is thoughtfully designed to meet the needs and preferences of its 55+ community.

A cornerstone of the Commons' reputation is its staff. Reviews repeatedly emphasize how attentive, caring, and reliable the office and maintenance teams are, and how they go above and beyond to address concerns and make residents feel at home. Names that recur in many messages - Lou, Liz, Jay, Daniel, Lety - are described as genuinely invested in residents' well-being, treating people with respect and kindness, and handling issues with professionalism and patience. The maintenance crew, led by Daniel, is praised for keeping the property in excellent condition, while the office team - including Lourdes, Janissa, and the others - receives frequent thanks for their warmth, accessibility, and hands-on support.

Individual faces become synonymous with the sense of community here. One heartfelt tribute recounts how the staff supported a resident's father through a serious illness, highlighting not just practical help but a level of compassion that felt like family. The message expresses deep gratitude for the staff's ongoing presence and calls the Commons at Manor a place where caregivers treat residents as if they were their own relatives. In another testament, residents express comfort knowing they can rely on Lourdes as the manager, with Liz, Janissa, and the rest of the team consistently ready to assist. The affection for the staff isn't just professional; it's personal, creating a trusted network that residents remember fondly in tough times and everyday moments alike.

Residents also celebrate the community's regular activities and coordinated support. A community coordinator named Amy hosts crafts, games, and birthday celebrations twice a week, fostering opportunities for neighbors to connect, socialize, and feel part of something larger than their individual apartments. The sense of engagement extends beyond scheduled events to everyday interactions - staff members who remember residents by name, greet them warmly, and take time to listen to concerns. This combination of organized activities and genuine personal attention helps residents feel valued and involved in a thriving, resident-led community.

Location and nearby conveniences add to the appeal. In several reviews, residents note the convenience of being surrounded by new stores and dining options, with a nearby Cap Metro pickup for easy transit to the Manor area. Proximity to retailers and eateries - Walmart, Dairy Queen, Whataburger, Panda Express, Poyo Loco, and a growing shopping center with HEB, Dollar Tree, TJ Maxx, and Marshalls - helps residents maintain independence while enjoying the benefits of nearby amenities. For many, the combination of a peaceful senior living community and a well-connected, lively neighborhood creates an ideal balance between relaxation and opportunity.

Long-term residents sing the praises of the community's consistent quality over time. People describe the Commons at Manor as a place where they've found genuine satisfaction and a sense of stability - some sharing that they've lived there for several years and feel no intention of leaving. The recurring themes emphasize that the staff, the maintenance team, and the overall atmosphere collectively contribute to a feeling of "this is home." The positive experiences are reinforced by notes of gratitude for the managers and coordinators who keep the community running smoothly and who consistently prove dependable and friendly.

Several testimonials underscore the teamwork between the office staff and maintenance crew. Phrases like "the admin team and maintenance team are beyond awesome" reflect a perception of seamless collaboration that translates into reliable service and well-maintained living spaces. Residents repeatedly point to the office as the first line of support for grievances and the maintenance crew as the steady hands who ensure the property remains clean, safe, and functional. In these accounts, the residents' sense of security and comfort stems from a dependable, capable, and empathetic staff.

Of course, no community is without its challenges, and one review candidly notes a significant concern: an ongoing roach infestation that has persisted for a year with limited resolution. The reviewer acknowledges the staff's many strengths while explaining that this particular issue has not been adequately addressed in their experience. This contrast serves as a reminder that, while the Commons at Manor is widely praised for its friendly atmosphere and dedicated team, ongoing management of pest control remains a critical area for attention. Even so, the overwhelming sentiment across the collection of reviews is that the property's strengths - its approachable staff, welcoming culture, and strong sense of community - much outweigh this drawback for most residents.

Overall, the Commons at Manor presents as a place where seniors can find not only a well-appointed home but also a supportive, caring community that values residents' dignity, independence, and happiness. From the kindness of individual staff members to the robust amenities, engaging activities, and strategic location, the experience described by residents is filled with gratitude, trust, and a genuine sense of belonging. For anyone seeking a senior living environment that prioritizes people as much as places, this community appears to be a compelling choice - a place many residents are proud to call home and eager to recommend.

Restaurants

• Chokdee Thai Cuisine (1.6 miles)
• Whataburger (2.1 miles)
• Panda Express (2.1 miles)
• Sonic Drive-In (2.3 miles)
• Pizza Hut (2.4 miles)
• Pho Yes (2.4 miles)
• Shipley Do-Nuts (2.4 miles)

Parks

• East Metropolitan Park (1.9 miles)
• Bellingham Meadows Greenbelt (4.6 miles)
• Lake Pflugerville Running Trail (8.8 miles)
• Mary Elizabeth Branch Park (10 miles)
• Southeast Metropolitan Park (10.1 miles)
• Mueller Lake Park (10.3 miles)
• Walnut Creek Metropolitan Park (10.4 miles)

Physicians

• Binh V. Pham, MD (2.3 miles)
• Texas Total Dental (9.3 miles)
• Family Medicine Austin (9.3 miles)
• Elgin Vision Source (9.4 miles)
• People's Community Clinic (9.7 miles)
• Swish Dental - Mueller Family (9.9 miles)
• Elgin Pediatrics (9.9 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (8.9 miles)
• Starbucks (10.3 miles)
• Starbucks (10.3 miles)
• Panera Bread (10.5 miles)
• Houndstooth Coffee (10.6 miles)

Places of Worship

• New Sweden Lutheran Church (6.7 miles)
• Holy Word Lutheran School (9 miles)
• Cameron Road Church of Christ (9.7 miles)
• Mt Carmel Baptist Church (10.6 miles)

Pharmacies

• CVS Pharmacy (8.1 miles)
• Walmart Pharmacy (9 miles)
• Walgreens (9.1 miles)
• Walgreens (9.2 miles)
• CVS Pharmacy (9.3 miles)
• H-E-B Pharmacy (9.3 miles)
• H-E-B Pharmacy (9.7 miles)

Theaters

• AMC Tech Ridge 10 (10.1 miles)

Hospitals

• Dell Children's Medical Center of Central Texas (10.2 miles)
• Strictly Pediatrics Subspecialty Center (10.2 miles)

Transportation

• Highland Metrorail Station (10.7 miles)
• Delta Sky Club (11.1 miles)
• Austin Rental Car Facility (11.1 miles)
• Austin Bergstrom International Airport (AUS) (11.2 miles)