9808 Crofford Lane, Austin, TX 78724
For more information about senior living options: (844) 490-3973
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A number of voices converge on Oakcrest, painting a picture of a place that is heavily shielded and clearly challenging to manage. The most persistent thread is the presence of a substantial protective perimeter around the facility, with one reviewer asking why it exists at all but acknowledging that such a barrier seems intended for safety. Within that framework, there is a sense that the staff - particularly Shannon - are doing their best under tough circumstances. The sentiment is not that the personnel are the problem, but that systemic issues - funding shortfalls, and watering down of state and federal earmarks intended for resident welfare - are dragging the operation down. The call is blunt: Oakcrest should be condemned or rebuilt from the ground up because it isn't functioning as a typical elderly-care setting. The residents, described as aged 40 and up with a range of issues, deserve far more than what is currently offered, and the overall tone is one of disappointment and urgency for a major overhaul or even demolition.
Another cluster of comments is scathing about cleanliness and decency. The place is called "nasty" and "filthy," with a strong indictment that the state of Texas ought to be ashamed to allow it to serve people. The environment is described as looking more like an institution than a home, lacking the warmth one would expect for a residence that serves vulnerable adults. The critiques emphasize outdated furnishings - reminiscent of the 1970s - and a sense that conditions have not been modernized for decades. Several reviewers urge families to seek alternatives for loved ones, insisting that without substantial remodeling, Oakcrest cannot meet basic expectations of care and comfort.
Security and daily safety are raised as serious concerns in multiple statements. One reviewer asserts that visitors and patients are not safe within the facility, claiming that parents have been physically assaulted inside rooms. The account goes on to say that even when cameras are requested to verify incidents, there is no proof from investigations, leaving the reviewer feeling that the worst has happened without accountability. Such allegations contribute to a broader impression of an environment that feels unsafe and difficult to trust. The overall judgment is harsh: Oakcrest does not deserve any star, reflecting a deep mistrust of how well residents are protected and monitored.
There is, however, a contrasting note from a different perspective. A reviewer who is a resident at Oakcrest's sister facility offers a more positive take, suggesting that the perimeter's presence is likely due to its rural location. This person recalls a single commendable experience related to the Senior Olympics, highlighting good food and welcoming staff. They also mention younger residents and nurses who sometimes work PRN at Oakcrest, implying that staffing overlaps can influence the atmosphere. They acknowledge remodeling efforts and express a willingness to revisit Oakcrest, indicating that not all experiences are negative and that improvements may be underway in some aspects or locations of the network.
Another strong, negative verdict emphasizes the brutality of the environment. One reviewer insists the place should be shut down, calling it disgusting and filthy and accusing staff of failing to treat patients like human beings. The account includes a troubling anecdote: the reviewer was sent there as "punishment" for a purportedly heated exchange with a social worker, and subsequently alleges robbery by mentally ill patients. The language is forceful and disillusioned, concluding with a stark warning to prospective families: don't even consider placing a loved one there. The tone is one of anger and fear, underscoring a belief that Oakcrest can be more prison than home and that its problems run far deeper than cleanliness alone.
A final, pointed comparison ties the perception of Oakcrest to other punitive facilities. The facility is questioned for its overall design and purpose, with the phrase that it resembles a prison echoing across reviews. The reference to the Del Valle Correctional Complex invokes a historical memory of a rigid, confinement-based environment, contrasting sharply with what a care facility for adults should embody. Taken together, these observations form a mosaic of strong emotions: a protective yet isolating perimeter; staff who are doing their best amid chronic underfunding; pervasive concerns about cleanliness and safety; isolated glimmers of positive experiences in related facilities; and a resounding plea for drastic reform, remodeling, or even replacement of Oakcrest to restore dignity, safety, and home-like care for residents who deserve better.
Oakcrest Nursing and Rehabilitation Center in Austin, TX is a vibrant and welcoming assisted living community that provides residents with the highest quality of care and an array of amenities to enhance their daily lives. Our community offers a range of services and activities designed to promote overall wellness, independence, and personal fulfillment.
Residents at Oakcrest can enjoy the convenience and comfort of our beauty salon, where they can pamper themselves and maintain their personal style. They can also relax in our dining room and savor delicious meals prepared by our skilled culinary team in a restaurant-style setting. Special dietary restrictions are accommodated to ensure that each resident's unique needs are met.
Our community operated transportation service offers easy access for residents who wish to go shopping or explore nearby attractions. For those who prefer to stay active within our grounds, we have a fitness room equipped with various exercise equipment. Residents can also engage in stimulating activities such as gaming or spend time outdoors in our beautiful garden.
At Oakcrest, we understand the importance of staying connected in today's digital world. That's why we provide Wi-Fi/high-speed internet access throughout the premises, as well as a computer center for residents to utilize. A small library is also available for those who love reading or seek a quiet space for relaxation.
Our dedicated staff is available 24/7 to provide assistance with activities of daily living like bathing, dressing, and transfers. We also have professional medication management services to ensure proper administration of medications. In addition, we offer a mental wellness program aimed at promoting emotional well-being among residents.
Through our carefully planned daily activities and resident-run programs, we create an engaging environment where individuals can continue pursuing their passions and interests. Scheduled day trips allow residents to explore nearby parks or visit local attractions conveniently located near our community.
For added convenience, Oakcrest Nursing and Rehabilitation Center is situated close to various amenities such as cafes, pharmacies, restaurants, parks, places of worship, and physicians' offices. This proximity ensures that residents have easy access to essential services and resources.
At Oakcrest Nursing and Rehabilitation Center, we strive to provide a warm and caring environment where seniors can maintain their independence while receiving the support they need. We invite you to experience our exceptional care and vibrant community firsthand.
Oakcrest Nursing And Rehabilitation Center is located at 9808 Crofford Lane, Austin, TX 78724 in Travis County, Texas
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