Wedgewood South
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9812 Vinton Avenue, Lubbock, TX 79424
For more information about senior living options: (844) 490-3973
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The staff is amazing and very professional. The employees are extremely friendly and helpful with anything residents need. The care shown is commendable and residents are treated with dignity. The staff is very friendly and takes good care of residents. The facility is very friendly, clean, and nice. The workers are attentive and make residents feel special. The care and hospitality at Wedgwood South are highly appreciated and recommended by families.
The reviews say staff turnover is high and the remaining caregivers appear untrained in elder care. Residents are reportedly left sitting in their own waste waiting for assistance. The food quality has declined, with bland, repetitive menus and meals arriving cold. There is said to be a large disconnect between directors and caregivers, with alleged lack of training, poor hand hygiene, zero compassion, and pagers sometimes ignored. The facility is nicknamed "Wedgehood" by critics. A grandmother allegedly fell three times, including in the bathroom, resulting in a broken hip and death after surgery. On some days, staff were outside smoking while no one was inside to help residents. Belongings are claimed to be stolen from residents' rooms, and families face charges after a resident's death due to lack of a 30-day notice. Management is accused of racism and theft from employees; a kitchen manager is named for racist behavior and for tampering with food to target employees. An owner is alleged to refuse payment for work that had already been performed.Wedgewood, including its South location, appears to be a place of strong and sharply polarized opinions. On one hand, families describe a homey, friendly environment where staff feel like extended family and where caregivers are attentive and professional. On the other hand, many accounts paint a troubling picture: chronic staffing problems, inconsistent care, and troubling incidents that leave loved ones at risk. The stories come from different residents' families and span years, yet they share a common thread of high highs and very low lows, depending on who you spoke with and when.
Several reviewers focus on severe shortcomings in staffing and care. They describe frequent turnover and a workforce that seems undertrained and overwhelmed. One family recounts a resident who sat in his own waste for an extended period, waiting for assistance that apparently did not come promptly. Others talk about a lack of basic hygiene practices, including hand washing, and caregivers who are slow to respond to pagers. The tone suggests that when staff are available, they can be compassionate, but the overall pattern of care can feel inconsistent and inadequate, leading to moments of fear about who is actually supervising and delivering essential daily routines.
There are especially grave concerns surrounding safety and medical incidents. A grandmother's sequence of falls - three in the bathroom, with the third resulting in a broken hip and subsequent death after surgery - gets cited as a dire warning about the facility. In several accounts, family members report stopping by to find help missing, neighbors in distress, or staff outside smoking while residents await assistance. These anecdotes contribute to a broader impression of a facility where urgent, reliable care is not always guaranteed, and where even routine tasks carry risk if staffing or attentiveness falter.
Financial and ethical questions add another layer of tension to the narrative. A recurring theme is the perceived theft of personal items from residents' rooms after a death, with families waiting for funeral arrangements and finding belongings missing. There are also disputes over billing - specifically, charges for the next month after a resident has died - along with accusations that the administration lacks compassion. One reviewer explicitly characterizes management as unethical, suggesting that trust between families and administrators has been eroded by alleged mismanagement and theft. These are serious allegations, and they color the overall trust families place in the facility during their most difficult times.
Not all feedback is negative, however. A number of reviewers describe Wedgewood as a great fit for their loved ones, praising the staff as friendly, professional, and attentive. Some families say the caregivers were caring, patient, and made their loved ones feel valued and treated with dignity. In particular, a few accounts emphasize the positive, familial nature of interactions with staff, and they express gratitude for the level of service and the sense of community that developed around their relatives. For these families, the experience was mostly positive and the facility felt like a supportive place during a challenging period.
Food and the day-to-day atmosphere also draw mixed conclusions. A common thread in several comments is dissatisfaction with the meals - bland, repetitive menus, or meals arriving cold. Conversely, other reviewers praise the care staff and the overall environment, even if the food did not meet their expectations. The discrepancy between how residents are treated by staff and how the meals are prepared highlights a nuanced picture: even when care teams are praised for professionalism and compassion, the quality of meals can still be a source of disappointment for residents and their families.
Overall, the reviews present a facility with a wide variance in experiences. Some families report compassionate, competent care and a sense of community that makes Wedgewood feel like home. Others warn of dangerous lapses in staffing, care delays, safety incidents, and troubling financial or ethical questions that undermine trust. The strongest takeaway is that experiences at Wedgewood appear to depend heavily on individual shifts, specific staff, and which unit a resident is assigned to, rather than presenting a uniform standard of care. Given the spectrum of feedback, prospective families are advised to visit in person, speak directly with multiple staff members and residents, review current state inspection records, and ask about staffing ratios, training, and incident response before making a decision.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wedgewood South in Lubbock, TX is a board and care home that provides exceptional care services for seniors who require assistance with daily living activities. Our community offers a comfortable and fully furnished environment where residents can enjoy their golden years with peace of mind.
Our amenities include cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure residents stay connected with the world. We have indoor common areas and an outdoor space for residents to socialize and relax. Additionally, housekeeping services are provided to maintain cleanliness and tidiness.
At Wedgewood South, our dedicated staff is available round-the-clock to provide assistance with bathing, dressing, transfers, and ambulatory care. We coordinate with health care providers to ensure seamless medical attention. We offer medication management services to ensure accurate dosages and schedules. Special dietary restrictions are catered to with diabetes diet options available.
Residents at our community benefit from scheduled daily activities that promote engagement and fulfillment in their lives. They can also participate in community-sponsored activities and devotional activities off-site for spiritual nourishment.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Wedgewood South ensures easy access to essential services within the vicinity.
We pride ourselves on providing quality care in a warm and inviting atmosphere at Wedgewood South. Contact us today to schedule a visit or learn more about the exceptional assisted living experience we offer.
Located in a convenient and bustling part of Lubbock, Texas, this area offers an array of amenities suitable for senior living. With several pharmacies, restaurants, cafes, physicians' offices, places of worship, parks, hospitals, and theaters within close proximity, residents can easily access essential services and recreational activities. The presence of Covenant Urgent Care Southwest Medical Park and Kings Park Family Health Center ensures immediate medical attention when needed. Additionally, the diverse dining options like Fuzzy's Taco Shop and Panera Bread provide opportunities for socializing and enjoying delicious meals. The nearby parks offer serene spaces for relaxation and outdoor enjoyment. Overall, this area provides a well-rounded environment for seniors seeking convenience, healthcare access, entertainment options, and a sense of community.
Wedgewood South is located at 9812 Vinton Avenue, Lubbock, TX 79424 in Lubbock County, Texas
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