Provident Memory Care

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Pros

• The staff at Provident Memory Care is consistently described as friendly, caring, and respectful towards the residents.
• Many family members express gratitude for the excellent communication from staff regarding their loved ones' health and well-being.
• Residents enjoy the meals provided and participate in various activities offered at the facility.
• The facility is noted for its cleanliness and attention to maintaining a pleasant environment.
• Families appreciate the personal care and professionalism shown by management, particularly by staff members like Brandi and Jenny.
• There are positive remarks about how well the staff engages with residents, contributing to their happiness and comfort.
• The community atmosphere is highlighted as supportive, helping residents feel valued and cared for during challenging times.

Cons

• One reviewer expressed that their grandmother "fell" and laid in her blood for several hours before being checked on by the staff, indicating serious neglect.
• A reviewer stated that they believe Provident needs to be shut down due to their negative experiences and the care provided.
• Another comment mentioned an unpleasant situation where a patient belittled others, causing distress to family members and prompting them to consider moving their loved one.
• Some reviewers noted that not all staff members are friendly, suggesting inconsistency in the quality of care and interaction.
• There were mentions of issues with the facility's older building needing TLC, implying a lack of maintenance or modernization.
• One review indicated that there have been ongoing issues at the facility despite management changes, pointing towards potential systemic problems in care quality.

Review

When it comes to the care of loved ones in memory care facilities, the experiences reported by families can vary greatly, often shaped by individual circumstances and staff interactions. The reviews of Provident Memory Care reflect a spectrum of sentiments, ranging from deep dissatisfaction to heartfelt gratitude for the services provided. Some families expressed profound disappointment due to tragic events that occurred during their relatives' stays, while others praised the attentive and compassionate care their family members received.

One particularly poignant account revolves around a family's tragic experience with their grandmother, who suffered a catastrophic fall and was left unattended for hours. After spending three weeks in the hospital following this neglect, she ultimately passed away. This family conveyed a sense of betrayal and frustration regarding their choice of facility, feeling they had been misled in choosing Provident Memory Care. Their experience starkly contrasts with those who reported positive interactions with caregivers at the same facility, pointing to significant inconsistencies in staffing or perhaps an unfortunate failure in communication.

In sharp contrast is another review highlighting an overwhelmingly positive experience at Provident. One reviewer shared their satisfaction with how staff interacted positively with their spouse, emphasizing respectful communication and diligent attention to any incidents or accidents that arose. They expressed confidence in the staff’s abilities and noted that they were always available for questions or concerns. Such positive affirmations reveal how critical it is for facilities to foster environments where residents feel valued and cared for—an aspect that many praised in this establishment.

Similarly commendable experiences were reported by relatives of residents who emphasized the sincere dedication exhibited by staff members at Provident Memory Care. Families frequently mentioned specific caregivers by name; accolades such as "Nurse Brandi Burnett is awesome" demonstrate personal connections formed between caregivers and residents’ families over time. Many reviews articulated a commitment within the team to maintain open lines of communication about health updates, ensuring family members felt involved in care processes—even amid challenging situations like transitioning into hospice care.

While acknowledging some issues related to aging infrastructure—such as outdated furnishings—many reviewers highlighted efforts made by new management under director Jenny's leadership to revamp the community environment and patient care practices. Reports of ongoing landscaping work illustrate physical improvements planned around the facility; these enhancements contribute positively not just to aesthetics but also indicate robust engagement with resident well-being through pleasant surroundings. Staff members’ initiatives like organizing seasonal celebrations (for example, serving festive meals on Cinco de Mayo) further demonstrate an understanding of enhancing quality of life beyond basic medical needs.

However, there were also concerns noted regarding interpersonal dynamics among residents themselves, leading some families to contemplate relocating loved ones due to perceived bullying behaviors from other patients without dementia-related diagnoses. Overall cleanliness has been consistently cited as a strong point at Provident—that combined with ample recreational activities suggests an effort towards creating enriching daily routines for all individuals residing there.

The dichotomy present throughout these reviews serves as a reminder that selecting a memory care facility requires careful consideration rooted not only in surface-level impressions but also deeper connections established within communities housing our loved ones facing cognitive decline. Ultimately, prospective families should weigh both positive testimonials praising dedicated staffs against cautionary tales highlighting occasions when negligence appeared prevalent so they can make informed decisions tailored specifically toward what best ensures safety and comfort for those affected by Alzheimer’s disease or other forms of dementia.

This part of Livingston, Texas, offers a mix of conveniences and amenities that may appeal to seniors looking for a peaceful and well-equipped community. With multiple places of worship nearby, such as Anderson Baptist Chapel Church and Trinity Lutheran Church, residents have easy access to spiritual support. The area also features a variety of dining options, including El Taquito and Catfish King, providing plenty of choices for meals out. Additionally, there are several healthcare providers in close proximity, such as Memorial Medical Center and The Center For Sight, ensuring residents have access to medical services. For recreational activities, parks like Double Lake Recreation Area are within a short driving distance. Overall, this neighborhood presents a balanced blend of essential services and leisure opportunities for seniors considering senior living options in Livingston.

Places of Worship

• Anderson Baptist Chapel Church (0.2 miles)
• Chimson Ministries (0.2 miles)
• Lighthouse Revival Center (0.3 miles)
• Trinity Lutheran Church-Missouri Synod (0.6 miles)
• Jones Priarie Baptist Church (0.6 miles)
• Calvary Missionary Baptist Chapel (0.6 miles)
• St Luke's Episcopal Church (0.8 miles)

Restaurants

• El Taquito (0.3 miles)
• Myte-Fine (0.6 miles)
• Catfish King (0.8 miles)
• Great American Foods (0.8 miles)
• Huddle House (1 miles)
• Sonic Drive-In (1.1 miles)
• Shrimp Boat Manny's (1.3 miles)

Physicians

• David M Brown MD (0.4 miles)
• Big Thicket Orthopedics (0.4 miles)
• Meditrim Of East Texas (0.4 miles)
• The Center For Sight (0.6 miles)
• Mann Eye Institute (0.6 miles)
• Livingston Pediatric Clinic (0.6 miles)
• The Heart Institute of East Texas (0.6 miles)

Hospitals

• Memorial Medical Center (0.6 miles)
• Pulmonology - Baylor St Luke's Medical Group (0.7 miles)
• Internal Medicine - Baylor St Luke's Medical Group (0.7 miles)
• Alabama Coushatta Health (13.3 miles)

Transportation

• Livingston Municipal Airport (00R) (0.9 miles)
• U-Haul Neighborhood Dealer (1.5 miles)
• U-Haul (1.9 miles)
• U-Haul (3.3 miles)
• Danny Moye Taxidermy (3.8 miles)
• Greyhound Bus Lines (5.4 miles)
• U-Haul Neighborhood Dealer (8.2 miles)

Pharmacies

• Livingston Pharmacy (1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Shepherd Pharmacy (16.1 miles)

Cafes

• Java Quest Coffee & Tea (1.4 miles)
• Starbucks (1.5 miles)
• The Bull Shack (2.4 miles)
• Johnson's Cafe (18.9 miles)

Parks

• Trinity River Authority Texas (14.9 miles)
• Double Lake Recreation Area (15 miles)