Home Instead - Highland Village, TX in Highland Village, TX

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Home Instead - Highland Village,  TX

Home Instead - Highland Village, TX in Highland Village, TX

Home Instead - Highland Village, TX is a senior community in Highland Village, TX.

Information last verified:

2100 Justin Rd Suite 201, Highland Village, TX 75077

For more information about senior living options: (866) 208-4318

4.9 from 62 reviews
5 stars
60
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Overall Review of Home Instead - Highland Village, TX

differentiator 5 reviews mention this

Caregiver matching is emphasized

Residents and families highlight careful caregiver matching to build trust.

Several reviewers describe a thorough process for placing caregivers, including background checks and careful matching. Others mention finding a “perfect fit” after trying other providers, then maintaining continuity with the same caregiver. Reviews also call out training and ongoing knowledge support for caregivers as part of delivering the right care in the home.

common 6 reviews mention this

Dementia support is a recurring theme

Many reviewers describe dementia care that supports daily comfort.

Multiple families mention dementia specifically, describing caregivers who help with routine needs and provide reassurance. Reviewers also talk about social engagement at home—like games and conversation—to support comfort rather than just tasks. One reviewer contrasts time before home care with later stability, and another describes memory-care experience leading them to choose this in-home option for ongoing help.

common 6 reviews mention this

Communication and follow-up stand out

Reviews repeatedly note responsive communication and fast follow-up.

Reviewers say the office team is easy to reach, keeps them informed, and responds quickly when concerns come up. Several mention practical coordination, like scheduling changes, adding or canceling days, and arranging coverage. Others describe consistent check-ins and prompt updates to reduce worry for both the client and family.

common 4 reviews mention this

Caregivers are described as dependable

Caregivers are repeatedly described as dependable and on time.

Many reviewers use language like reliable and dependable, saying caregivers show up as expected and provide steady support. Some describe comfort that comes from knowing help is available when needed, including coverage for odd-hour needs. A few reviews also mention caregivers adjusting to the client’s needs and being attentive during day-to-day help.

caveat 2 reviews mention this

Quality varies for some families

A small number of reviews express serious dissatisfaction.

While most reviews are positive, there are a couple of highly negative experiences that discourage using the service. One reviewer also criticizes pay practices, which they connect to care quality. These reports are different from the broader set of reviews that describe trust and consistent support, so it’s worth considering before committing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Transportation

  • Dallas-Fort Worth International (11 miles away) Dallas-Fort Worth International (11 miles away)
  • Dallas Love (16 miles away) Dallas Love (16 miles away)

Nearby Places of Interest

Located in Highland Village, Texas, this area offers a variety of amenities and services that cater to older individuals looking for a comfortable and convenient place to live. The Medical Center of Lewisville is nearby for any healthcare needs, along with several pharmacies for easy access to medications. There are also numerous dining options ranging from casual spots like Cracker Barrel and McDonald's to more upscale choices like T's Bar and Grill and Anamia's. For entertainment, residents can enjoy movies at Cinemark or AMC theaters, while various places of worship provide spiritual fulfillment. Parks such as Shadow Ridge Park and Arbor Hills Nature Preserve offer opportunities for outdoor recreation, and transportation options like Trinity Mills Station make it easy to get around the area. Overall, this part of Highland Village provides a well-rounded community with all the necessary resources for seniors looking to settle down in a peaceful environment.

Hospitals

  • Medical Center of Lewisville (0.6 miles)

Restaurants

  • Cracker Barrel (0.9 miles)
  • T's Bar and Grill (1.6 miles)
  • Rack & Tap Sports Bar & Grill (2 miles)
  • McDonald's (3.2 miles)
  • Local Pint (4.6 miles)
  • McDonald's (5 miles)
  • Anamia's (5 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4 miles)

Theaters

  • Cinemark (3.4 miles)
  • 0160 Amc Bar Highlands (5.6 miles)
  • AMC DINE-IN Grapevine Mills 3 (6.3 miles)

Places of Worship

  • First Baptist Church at The Fields (4.1 miles)
  • Trietsch Memorial United Methodist Church (4.2 miles)
  • Ismaili Jamatkhana & Center (6.4 miles)
  • Prestonwood Baptist Church (9 miles)

Parks

  • Shadow Ridge Park (4.5 miles)
  • Sommerset (6 miles)
  • Shoreline Trail & Dog Run (6.3 miles)
  • Twin Coves Park (6.8 miles)
  • Arbor Hills Nature Preserve (8.5 miles)

Physicians

  • Pediatric and Family Physicians (4.6 miles)
  • Orthopedic Associates (4.6 miles)
  • Kids First Pediatrics (5.4 miles)
  • Family Medicine Associates of Texas (6.4 miles)
  • Texas Health Family Care (7.2 miles)
  • Bartonville Family Medical (8.2 miles)

Transportation

  • Trinity Mills Station (6.1 miles)

Cafes

  • Starbucks (6.2 miles)
  • Panera Bread (7 miles)

Frequently Asked Questions

Where is Home Instead - Highland Village, TX?

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