Home Care 4 Seniors

Pros

• Mike was very responsive to the need for a sitter after a hospital stay.
• Lilian provided excellent care, helping with meals, hydration, and exercise while keeping the client's spirits up with music.
• The caregiver-to-client ratio in the residential care facilities is commendable at 1:4.
• The overall feeling about the care received was very positive and reassuring.

Cons

• The company takes a significant amount of money upfront and fails to return the unused funds.
• They are accused of being unethical, especially in dealing with elderly clients who depend on their services.
• The reviewer has had difficulty obtaining a refund for two months, experiencing consistent dishonesty and deception from the company.
• Phone calls to the company often go unanswered, indicating poor customer service.
• Overall, the company is described as extremely unprofessional and unhelpful.

Review

The reviews regarding a particular caregiving company reveal a stark contrast in experiences, showcasing the challenges faced by families seeking assistance for their elderly loved ones. On one hand, there are severe complaints from customers who feel deceived and dissatisfied with the company's practices, while on the other hand, there are instances where caregivers provided commendable service. This dichotomy highlights the complexities involved in choosing a reliable service provider for home care and assistance—a decision that can greatly affect not only the clients but also their families.

Several reviewers expressed deep dissatisfaction with the company's financial practices, particularly concerning upfront payments. One disgruntled customer detailed their struggles to reclaim unused funds after being told that any leftover money would be returned. Their experience underscores concerns about transparency and ethics, especially when it involves vulnerable populations such as the elderly. The reviewer mentioned having to chase down the company for two months without success, illustrating a significant lack of communication and responsiveness on the company's part. They recounted feeling misled and frustrated by what they described as consistent dishonesty during their attempts to obtain a refund.

The emotional toll this situation took is evident; caring for an elderly relative often comes with its own challenges, and dealing with unfulfilled promises regarding financial matters only adds stress. The reviewer raised alarms about how these practices could be considered unethical since many clients are senior citizens who rely heavily on professional help during critical times in their lives. Such experiences raise pertinent questions about corporate responsibility in providing ethical services to those most in need.

In stark contrast to these negative experiences was a positive review highlighting the effectiveness of care provided by one of the company's staff members—Lilian. This review shared insights into how responsive management was when finding someone qualified to look after an aging mother post-hospitalization. The family noted that Lilian was attentive—not only ensuring that her client ate and stayed hydrated but also engaging her through music and exercise activities that kept spirits high. This positive account serves as a reminder that there are dedicated individuals within such companies striving to provide compassionate care.

Despite instances of excellent individual caregiver performance, overarching issues surrounding company policies remain concerning. The complaints about payment structures overshadow some positive personal experiences; many families find themselves weighing exceptional caregiver encounters against problematic administrative practices. Additionally, it raises questions about whether all caregivers have access to proper resources or training necessary for delivering consistent high-quality care.

Pricing is another aspect worth discussing, as several reviews indicated rates hovering around $16.50 per hour for home care services—a competitive rate within an industry notorious for its costs but still requires careful consideration due to varying qualities of service delivery across providers. Potential customers must navigate both affordable pricing while ensuring they aren’t sacrificing quality by choosing based solely on cost.

Ultimately, it becomes clear from these reviews that selecting an eldercare provider requires due diligence from families seeking help for their loved ones. The contrasting experiences serve as cautionary tales; potential clients should thoroughly investigate companies before committing financially or emotionally towards them or consider alternative options altogether based on compiled feedback from others who’ve traversed similar paths before them.

Theaters

• Cinemark (0.7 miles)
• AMC DINE-IN Grapevine Mills 3 (4.2 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)

Restaurants

• Rack & Tap Sports Bar & Grill (1.9 miles)
• Andy's Frozen Custard (2 miles)
• T's Bar and Grill (2.3 miles)
• McDonald's (2.5 miles)
• Cracker Barrel (3.2 miles)
• Cracker Barrel (3.8 miles)
• Whataburger (4.4 miles)

Transportation

• Trinity Mills Station (3.2 miles)
• Terminal A (7 miles)
• American Airlines Admirals Club (7 miles)
• Terminal B (7.3 miles)
• American Airlines Admirals Club (7.3 miles)
• Terminal C (7.4 miles)
• American Airlines Admirals Club (7.4 miles)

Places of Worship

• Ismaili Jamatkhana & Center (3.6 miles)
• First Baptist Church at The Fields (4.3 miles)
• Trietsch Memorial United Methodist Church (7.1 miles)
• Webb Chapel Church of Christ (7.6 miles)

Hospitals

• Medical Center of Lewisville (3.8 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (7.8 miles)

Parks

• Shadow Ridge Park (4.2 miles)
• Twin Coves Park (7.7 miles)
• Shoreline Trail & Dog Run (7.9 miles)

Physicians

• Family Medicine Associates of Texas (5.9 miles)
• Pediatric and Family Physicians (6.8 miles)
• Orthopedic Associates (6.8 miles)

Cafes

• Starbucks (7 miles)
• Starbucks (7.8 miles)