Cedar Crest Lewisville

Pros

• The staff at Cedar Crest are friendly and responsive, creating a welcoming atmosphere for residents and their families.
• The community is clean and well-maintained, contributing to a pleasant living environment.
• Many residents enjoy the activities offered at Cedar Crest, promoting social interaction and engagement.
• The recent renovations have improved the facility's appearance, making it more appealing for new residents.
• Family members appreciate the effort made by staff to address concerns and provide quality care, particularly during transitions.
• Residents feel comfortable and safe in the community, with staff being attentive to individual needs.
• Positive feedback is given regarding the food quality, with several loved ones expressing satisfaction with meal options.
• The communication between directors, staff, and medical professionals has improved recently, enhancing overall care experiences.

Cons

• The admission process was disorganized, and the resident did not see a nurse or receive medication for several days.
• There was continual turnover in management and medical staff, which significantly changed the family's opinion of the facility.
• The prevalent smell of urine in the halls raised concerns about cleanliness and maintenance.
• Food quality declined after changes in kitchen staff, disappointing residents who had previously enjoyed their meals.
• Staff responsiveness decreased, leading to frustration regarding care and communication.
• Residents felt neglected unless family members stayed engaged with staff to ensure proper care.
• The atmosphere felt uninviting, with priorities seemingly focused on business rather than resident well-being.
• High staff turnover resulted in disruptions in service and unresolved billing issues.
• Call buttons were not answered promptly, causing difficulties with bathing and showering.
• Some residents experienced dissatisfaction due to a lack of tailored food options for specific dietary needs.

Review

Cedar Crest, an assisted living and memory care facility, has drawn mixed reviews from families regarding the overall quality of care and services provided to residents. While some families appreciate the friendly staff and the community's cleanliness, others express dissatisfaction with operational disorganization, high turnover rates among management, and varying levels of care. This article summarizes the feedback from multiple reviewers to provide a comprehensive view of experiences at Cedar Crest.

Many reviewers highlight that while the staff is generally friendly and responsive, there have been significant issues regarding continuity of care and communication. Families noted that after their loved ones were admitted, they faced delays in receiving necessary medical attention or medications. One reviewer specifically mentioned that their mother did not see a nurse for several days post-admission and struggled to get medication sorted out despite reaching out to nursing staff. This ongoing problem seems to be exacerbated by frequent changes in management, with multiple reviewers citing turnover in executive directors, nurses, and med techs since mid-2021 as detrimental to service stability.

The dining experience at Cedar Crest also received mixed evaluations. Some residents enjoyed the meals offered initially but reported a decline in food quality following changes in kitchen staff. Several reviews pointed out that meals can be hit-or-miss, particularly for those requiring specialized diets such as diabetic options. The community’s ability to accommodate specific dietary needs appears lacking; therefore, those seeking tailored meal plans may need to inquire further before making a decision.

In terms of cleanliness within individual rooms versus communal areas like hallways or common spaces, opinions diverged significantly. While housekeeping services throughout the facility seemed satisfactory according to some families, others pointed out persistent issues such as unpleasant odors permeating certain areas—especially near the entrance—and room conditions that might require additional maintenance attention. Additionally, one family resorted to leaving cleaning supplies in their loved one's room for them both to utilize due to these concerns about cleanliness.

Some families expressed their appreciation for Cedar Crest's location within a quiet neighborhood and its affordability relative to other facilities. The newer physical renovations of common areas have garnered positive remarks; however, several reports indicate that the building's aging infrastructure could still use further updates or improvements aesthetically within private rooms themselves. Residents participating in activities found value within this social aspect of community life but urged potential clients not solely base their decisions on pricing without considering overall care quality.

Overall satisfaction largely hinges on personal interactions with current staff members; many families reported feeling welcomed during tours and visits yet grew frustrated by lapses in service once new personnel were hired post-management transitions. While some felt reassured by recent managerial changes leading toward improvement—for instance, effective coordination between hospice services—the lingering unease around staffing turnover raises questions about reliable long-term care viability at Cedar Crest amidst consistent changes affecting daily resident support.

In conclusion, Cedar Crest presents itself as a place where genuine efforts are made toward providing good-quality assisted living experiences marked by attentive staff interactions; however, considerable challenges persist concerning organizational structure and consistency across various essential elements like healthcare access and food service quality. Families contemplating placement for loved ones should conduct thorough research into potential service needs alongside weighing financial considerations while keeping an eye open for evolving circumstances surrounding staffing conditions that may continue influencing resident experiences moving forward.

This part of Lewisville, Texas offers a variety of convenient amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens and CVS nearby, accessing medication and healthcare services is easily accessible. In addition, there are various dining options ranging from fast food restaurants like McDonald's to sit-down establishments like Cracker Barrel. For entertainment, there are theaters like Cinemark and AMC DINE-IN Grapevine Mills 3 within a short distance. Places of worship like Ismaili Jamatkhana & Center and healthcare facilities such as Medical Center of Lewisville provide support for spiritual and medical needs. The proximity to parks like Shadow Ridge Park and Twin Coves Park offer opportunities for outdoor recreation. Overall, this part of Lewisville provides a well-rounded environment with essential services for seniors looking to enjoy their retirement years in a vibrant community setting.

Theaters

• Cinemark (0.9 miles)
• AMC DINE-IN Grapevine Mills 3 (4.1 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)

Restaurants

• Andy's Frozen Custard (1.8 miles)
• Rack & Tap Sports Bar & Grill (2 miles)
• T's Bar and Grill (2.4 miles)
• McDonald's (2.5 miles)
• Cracker Barrel (3.2 miles)
• Cracker Barrel (3.6 miles)
• Whataburger (4.3 miles)

Transportation

• Trinity Mills Station (3.3 miles)
• Terminal A (6.8 miles)
• American Airlines Admirals Club (6.9 miles)
• Terminal B (7.1 miles)
• American Airlines Admirals Club (7.2 miles)
• Terminal C (7.3 miles)
• American Airlines Admirals Club (7.3 miles)

Places of Worship

• Ismaili Jamatkhana & Center (3.6 miles)
• First Baptist Church at The Fields (4.4 miles)
• Trietsch Memorial United Methodist Church (7.1 miles)
• Webb Chapel Church of Christ (7.6 miles)

Hospitals

• Medical Center of Lewisville (3.9 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (7.7 miles)

Parks

• Shadow Ridge Park (4.2 miles)
• Twin Coves Park (7.6 miles)

Physicians

• Family Medicine Associates of Texas (6 miles)
• Pediatric and Family Physicians (6.8 miles)
• Orthopedic Associates (6.9 miles)

Cafes

• Starbucks (7.2 miles)
• Starbucks (7.7 miles)