Saint Francis Health Care Services in Houston, TX
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6330 Dawnridge Drive, Houston, TX 77035
For more information about senior living options: (844) 490-3973
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Felix is described as very professional and knowledgeable in the initial evaluation for occupational therapy. He explained the goals for therapy and what the process would entail. He is described as the only intelligent, patient-centered employee at St Francis.
They warn others to stay far away and to go somewhere else. They never show up and require constant pushing; described as scam and fraud. They have not sent the spouse's check and allegedly kept it; payment remains unpaid. They fail to provide wound care; calls are not returned; patient isn't in their system; unprofessional and incompetent. They are accused of Medicaid fraud, lying about hours, and billing for unnecessary visits; staff described as unsanitary and poorly trained. Rose is described as in charge but unreachable; multiple accounts of dishonesty. They canceled services without explanation; promised nursing and therapy were not provided. Anna allegedly refused to release the mother; Rose lied about it; complaints filed with insurers and Medicare.Saint Francis Health Care Services in Houston, TX is best suited for families that can tolerate irregular scheduling and active oversight, with care needs limited to light home-health support or basic wound-care oversight. The reviews show a pattern of missed visits, slow or non-existent responses, and inconsistent care coordination. For households with serious medical needs, complex wound management, or a requirement for dependable staffing and billing transparency, this provider is not the right match. The optimal patient profile is one where a proactive family caregiver can supervise, intervene, and drive accountability without hesitation.
Those who should consider alternatives are families needing reliable, scheduled nursing visits, and clear, verifiable billing practices. The negatives described - unreliable communication, staff turnover, and unexplained gaps in service - signal a higher risk of gaps in essential care. Additional red flags include allegations of improper billing and questions about staff qualifications, which can undermine safety and trust. For anyone relying on Medicaid-funded home health or seeking consistent, professional wound-care management, a more established agency or a hospital-associated discharge program is a safer bet. This is especially true for clients with port-a-cath access or other specialized needs that demand precise technique and continuity.
The few identifiable positives do not meaningfully offset the dominant drawbacks. A small note of professionalism exists in at least one staff member who delivered a confident initial assessment, and there are occasional references to knowledgeable personnel in occupational therapy. However, these isolated instances stand in stark contrast to repeated reports of services canceled without clear explanation, staff who lack specialized training, and a management dynamic that appears prone to disorganization. When a facility's core promise - reliable, timely care - fails so consistently, any marginal strengths are overwhelmed by risk.
Patterned failures emerge across multiple domains. Families report that nurses arrive late or not at all, that wound-care changes go unperformed for extended periods, and that the organization struggles to track patients or communicate effectively with families. Billing and hours appear to be a frequent battleground, with accusations of inflated visitation units and unclear documentation. The administrator most often named in complaints (Rose) becomes a focal point for dissatisfaction, suggesting systemic leadership issues rather than isolated incidents. One positive thread mentions a technically competent evaluator named Felix, but even his involvement cannot counterbalance the broader pattern of unresponsiveness and service gaps.
Practical steps emerge for anyone still considering Saint Francis: insist on a detailed written care plan with scheduled visit times, a dedicated case manager, and a guaranteed point of contact. Require a transparent, itemized billing agreement with explicit unit definitions and a policy for disputes, plus routine progress notes and timely updates. Before enrolling, verify credentials with the state and request recent quality-of-care records, then pilot the arrangement with a short convalescence window to test reliability. If recurring issues arise, be prepared to escalate immediately to the agency's leadership, or pivot to a more established provider with a demonstrated track record of consistent care and ethical billing.
Bottom-line: the combination of widespread reliability concerns, documented communication failures, and billing questions makes this community a risky choice for anyone with significant or time-sensitive care needs. It is not framed as a solid solution for stable, long-term in-home health, and it is unlikely to meet families seeking dependable, professional, and transparent support. For those prioritizing safety, predictability, and accountability, exploring other home-health agencies or moving to an assisted-living option with on-site professional oversight remains the prudent path. If Saint Francis is pursued, proceed with rigorous guardrails and a readiness to switch providers at the first sign of continued trouble.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (13 miles away) George Bush Intercontinental (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Saint Francis Health Care Services in Houston, TX is an assisted living community that offers board and care home services. Residents can enjoy a comfortable and fully furnished living space, complete with amenities such as a dining room, garden, and outdoor space. Housekeeping services are provided to ensure a clean and tidy environment.
The community also offers convenient services such as move-in coordination and transportation arrangement for medical purposes or doctor's appointments. Residents can stay connected with telephone and Wi-Fi/high-speed internet access.
Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure comprehensive care for residents. Special dietary needs are taken into consideration, including diabetes diets and special dietary restrictions. Meal preparation and service are provided to meet the nutritional needs of the residents. Medication management is also available to support the well-being of the residents.
To promote social engagement and a vibrant lifestyle, scheduled daily activities are offered for residents to participate in. Additionally, there are nearby cafes, pharmacies, restaurants, places of worship, and theaters for residents to explore within close proximity.
Overall, the Saint Francis Health Care Services provides a supportive and enriching environment for individuals in need of assisted living care in Houston, TX.
This part of Houston, Texas offers a convenient and accessible location for senior living, with multiple pharmacies, restaurants, places of worship, cafes, theaters, physicians' offices, parks, and transportation options nearby. The proximity to various amenities such as CVS Pharmacy and Walgreens ensures easy access to healthcare services and medication needs. Additionally, the diverse dining options like Chick-Fil-A and Fadi's Meyerland Mediterranean Grill cater to different culinary preferences. For spiritual fulfillment, there are several places of worship within a short distance. The presence of well-known coffee shops like Starbucks provides opportunities for socializing and relaxation. Furthermore, the availability of reputable healthcare facilities such as Texas Children's Hospital makes this area suitable for seniors seeking quality medical care. Overall, this part of Houston offers a well-rounded lifestyle with essential services conveniently located for senior residents.
Saint Francis Health Care Services is located at 6330 Dawnridge Drive, Houston, TX 77035 in Harris County, Texas
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