Halls Personal Care

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Halls Personal Care

Halls Personal Care

12402 Renwick, Houston, TX 77035

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living Board and Care Home

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    Overall Review of Halls Personal Care

    Cons

    • pro The caregiver is very rude.
    • pro The caregiver ignored a resident who asked for water.
    • pro A resident asked for water several times and was ignored.
    • pro The caregiver walked by as if nothing had been said.
    • pro They refuse to open the door until the car is moved from the driveway.
    • pro They make snarky remarks when they open the door, regardless of visit length.

    Review

    A troubling thread runs through these remarks about the care environment, painting a picture of interactions that leave residents and their visitors feeling neglected and unacknowledged. The essence of the stories centers on a caregiver who is described as very rude, with a pattern of behavior that seems to blunt the basic expectations anyone would have when seeking assistance for a fellow resident. The most pointed concern is the repeated neglect of a simple, essential request for water. In at least one account, a resident asked for water multiple times, only to have the caregiver walk by without acknowledging the plea or offering any help. The impression left is not merely a momentary lapse but a systemic indifference to a resident's basic comfort and well-being, causing embarrassment and frustration for the resident and worry for anyone nearby who witnesses the scene.

    The sequence of events around basic caregiving appears to be a recurring issue for those who visit or accompany residents. The observer notes that even when a resident makes a clear and persistent request, the response from the caregiver is to pass by and seemingly pretend nothing was said. This kind of inattention shifts the burden onto residents and their families or companions, who must navigate an environment where their needs are not just unmet but ignored. The characterization of the caregiver as consistently inattentive in these moments casts a shadow over the culture of care, suggesting that respectful, responsive interaction may not be reliably present when important basic needs are involved.

    Another thread focuses on the practicalities of access and entry, which themselves become a source of tension. The advice not to park in the driveway points to a rigid and unwelcoming entry protocol. Visitors report that doors will not be opened until the car is moved, regardless of how long someone intends to stay. This rule appears to be applied in a way that can feel punitive or obstructive, turning a routine visit - whether short or extended - into a test of patience and compliance. The emphasis here is not solely on the policy itself but on how it is enforced and how it impacts the experience of those entering the facility, particularly during moments when families are trying to support a resident.

    When the door finally opens, another negative pattern emerges: snarky remarks. The account describes a predictable reaction when staff finally respond to a visitor at the door, implying a hostile or curt demeanor rather than a welcoming or helpful greeting. The consistency of this behavior - snide comments regardless of the length of the visit - creates an atmosphere that feels unkind and unprofessional. For visitors who are already navigating the stress of coordinating care or handling a loved one's needs, such exchanges can add an emotional burden and amplify concerns about how residents are treated when staff are not immediately responsive.

    Taken together, these components - unmet requests for basic necessities, a rigid and sometimes punitive entry protocol, and a pattern of snarky or dismissive responses - signal deeper issues in how care is delivered and how visitors are treated. The impression is not limited to isolated incidents but rather suggests a broader dynamic in which empathy, attentiveness, and respectful communication may not be consistently prioritized. For families and companions who rely on a caring staff to support a resident's daily comfort and safety, these observations can be profoundly disheartening, underscoring the need for improved staff training, accountability, and a culture that centers on patient dignity.

    In reflecting on what this means for people who might consider the facility, the overarching message is one of caution and diligence. Prospective visitors or families are urged to plan ahead and to observe not only the administrative procedures but the day-to-day interactions that shape the resident experience. If water and other basic needs are not promptly addressed, if entry is conditioned by parking or other procedural hurdles, and if frontline staff greet visitors with sarcasm rather than courtesy, these are signals to seek clarity from management, request direct channels of communication, and explore alternatives to ensure that a resident's comfort and dignity are maintained. The experiences described invite a broader conversation about how care environments can cultivate more empathetic, reliable, and respectful engagement with both residents and the people who visit them.

    Ultimately, the narratives converge on a simple but essential concern: basic human decency in care settings should be a given, not a luxury or a gamble. When a resident's repeated requests for water go unanswered, when simple visits are encumbered by restrictive entry rules, and when door openings are accompanied by snide remarks, the implications extend beyond inconvenience. They touch on the core trust that families place in caregivers to safeguard well-being, dignity, and a sense of welcome. The takeaway is a call for attention to staff training, policy execution, and a culture that treats every resident and every visitor with respect, so that care environments can become places of relief and reassurance rather than sources of stress and embarrassment.

    Features

    Housing

    • 11 resident community capacity 11 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William P X (12 miles away) William P X (12 miles away)
    • George Bush Intercontinental (25 miles away) George Bush Intercontinental (25 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Halls Personal Care in Houston, TX is a board and care home that offers personalized assistance and support for individuals who require help with their daily activities. Our community provides a comfortable and homely environment where residents can receive the care they need while maintaining their independence.

    Our amenities include a spacious dining room where residents can enjoy delicious and nutritious meals. The living spaces are fully furnished, ensuring that our residents feel at home from the moment they move in. We have a beautiful garden where residents can relax and enjoy the outdoors, as well as outdoor spaces for recreational activities.

    Housekeeping services are provided to ensure that our residents' living spaces are clean and tidy at all times. We also offer move-in coordination services to make the transition into our community as smooth as possible. Telephone and Wi-Fi/high-speed internet access are available to keep our residents connected with their loved ones.

    Our compassionate staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure that our residents receive the appropriate medical attention and medication management. Special dietary restrictions, including diabetes diets, are accommodated in our meal preparation and service.

    Transportation arrangement for medical purposes is available, as well as transportation to doctors appointments. Residents can rely on us to facilitate their healthcare needs outside of our community.

    In addition to providing essential care services, we believe in promoting an active lifestyle for our residents. Scheduled daily activities are offered to keep them engaged and entertained.

    Conveniently located near cafes, pharmacies, restaurants, and places of worship, Halls Personal Care offers easy access to various amenities within the surrounding area.

    At Halls Personal Care, we strive to create a warm and nurturing environment where each resident feels valued and supported. We invite you to visit us and experience the comfort and care we provide firsthand.

    Nearby Places of Interest

    This area of Houston, Texas, offers a variety of amenities and services that cater to seniors looking to settle in a convenient and well-equipped neighborhood. With multiple pharmacies, restaurants, cafes, places of worship, parks, theaters, physicians' offices, transportation options, and hospitals within close proximity, residents can easily access essential needs and recreational activities. The presence of reputable healthcare facilities such as Texas Children's Hospital and Houston Methodist Hospital ensures access to quality medical care. Additionally, the availability of public transportation through the nearby Metrorail station provides easy mobility for seniors. The diverse dining options and recreational spaces like the parks offer opportunities for social interaction and leisure activities. Overall, this part of Houston provides a balanced mix of conveniences for seniors seeking a comfortable and vibrant community to call home.

    Pharmacies

    • Walgreens (1.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (3.6 miles)
    • CVS Pharmacy (4.3 miles)
    • Walgreens (4.4 miles)
    • Walgreens (4.6 miles)
    • CVS Pharmacy (4.6 miles)

    Restaurants

    • Chick-Fil-A (3.4 miles)
    • Fadi's Meyerland Mediterranean Grill (3.6 miles)
    • McDonald's (4.3 miles)
    • McDonald's (4.3 miles)
    • Pappadeaux Seafood Kitchen (4.7 miles)
    • Aga's Restaurant and Catering (5 miles)
    • McDonald's (5.1 miles)

    Places of Worship

    • The Crossing Community Church (3.7 miles)
    • Masjid As- Sabireen (5.9 miles)

    Cafes

    • Starbucks (4.3 miles)
    • 85C Bakery Cafe (6 miles)
    • Cafe Layal (6.2 miles)
    • Nara Cafe (6.6 miles)
    • Starbucks (6.9 miles)
    • Starbucks (7 miles)
    • Starbucks (7.2 miles)

    Physicians

    • Texas Children's Pediatrics Houston Pediatric Associates (5 miles)
    • Houston Eye Associates (5.7 miles)
    • Kelsey-Seybols Clinic Main Campus (5.7 miles)
    • University of Texas School of Dentistry (6.6 miles)
    • Pisters Katherine MD-University Texas MD Anderson Cancer Center (6.8 miles)
    • Light IV David Dr Houston Radiology Associated Houston (6.9 miles)
    • Houston Methodist Primary Care Group (6.9 miles)

    Parks

    • Huffington park (5.7 miles)
    • Old Braeswood Park (5.9 miles)
    • Lost Creek Park (7.1 miles)
    • Levy Park (7.2 miles)

    Theaters

    • 2430 Amc Bar Fountains (6 miles)
    • Regal Edwards Greenway Grand Palace ScreenX & RPX (6.7 miles)

    Transportation

    • Metrorail - Smith Lands Station (6.1 miles)

    Hospitals

    • Scrub Campus 1 & 2 Research Building (6.2 miles)
    • Texas Children's Hospital (6.6 miles)
    • Texas Children's Pavilion for Women (6.7 miles)
    • Texas Children's Hospital (6.7 miles)
    • Houston Methodist Research Institute (6.9 miles)
    • Houston Methodist Hospital - Scurlock Tower (6.9 miles)
    • Methodist Research Institute (6.9 miles)

    Frequently Asked Questions

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