710 North Main Street, Highlands, TX 77562
For more information about senior living options: (866) 208-4318
Overall Review of Highland House II
Pros
The care there is excellent.- The staff is great and caring.
- The facility is well maintained and very comfortable inside.
- It is highly recommended.
- Virginia and her team take great care of patients and their families.
- ADL Assisted Living in Highlands came to the rescue when the mother's condition exceeded the family's ability to care for her at home.
- They genuinely care for the patients and the families and tend to their needs.
- The staff perform their duties with flying colors.
Review
Highland House II in Highlands, TX is best suited for seniors who need ongoing assistance with daily living and who prioritize a caregiving culture grounded in genuine warmth from staff. The community earns strong marks for stability and consistency: residents often stay long term, and families repeatedly describe caregivers as attentive, patient, and sincerely invested in well‑being. The environment supports daily routines with a sense of familiarity, and the interior remains comfortable and well cared for, which helps ease transitions for residents who may not thrive in a more hospital-like setting.
Those weighing alternatives should note that this is an older facility, which may disappoint families seeking the sharp lines of a newer build or a facility with a wider slate of high-end amenities. For families needing intense medical oversight, sophisticated therapy offerings, or highly specialized memory care, other options with more extensive clinical staffing and modern infrastructure could be more appropriate. Highland House II delivers a different value proposition: a homey, low‑key setting where caregiving quality and relationships take center stage.
The strongest positives are the care outcomes and the human touch. Several residents’ stories highlight excellent, dependable care over multiple years, with staff consistently described as gentle, responsive, and deeply involved in both daily needs and emotional support. Families report an absence of nuisance issues, such as odor, and a well‑maintained interior that feels comfortable and familiar. The consistency of care and the absence of recurring complaints underscore a performance that aligns closely with what families value when a loved one requires help with activities of daily living.
A standout dimension is how care teams engage beyond merely performing tasks. Reviews repeatedly emphasize that staff really care about residents as people and about supporting families as well. The owner and caregivers are portrayed as patient and collaborative, taking time to address concerns and to provide reassurance when families are juggling caregiving from afar. This relational approach, coupled with the willingness to meet families where they are, cultivates trust and reduces the stress common in transitions to assisted living.
The overall package, then, is a meaningful offset to the main limitation of the property’s age. While the building may not boast the newest design trends, the care culture more than compensates: dependable daily support, a comforting, well‑kept living space, and a community where residents are not simply cared for but genuinely connected with. For families prioritizing reliable, affectionate caregiving and a home‑like atmosphere over a glossy veneer, Highland House II presents a compelling match. The balance tilts decisively toward those who want peace of mind from people who know their names, remember routines, and treat residents like family.
In practical terms, families evaluating Highland House II should focus on whether the senior’s needs align with a caregiving-first model. A tour should probe staff availability during peak hours, how ADLs are documented and reviewed, and how family communication is handled on an ongoing basis. It is prudent to consider whether a newer facility or a larger campus would offer benefits in terms of medical oversight or additional therapies. For those who prize a trusted, intimate atmosphere and a team that treats care as a calling, Highland House II stands out as a wise, not-to-be-missed option.
15 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
William P X (18 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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