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5800 West Baker Road, Baytown, TX 77520
For more information about senior living options: (844) 490-3973
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The staff were friendly and helpful. LeLe's welcoming smile lights up the entrance. The nurses provided exceptional one-on-one care. Sandy was incredibly supportive from day one through discharge, listening and making the family feel valued. The nursing staff's efforts were commendable. The hospice care for a family member was amazing; the staff were genuine and friendly. The facility was very clean and well-maintained compared to other facilities. The staff kept the family informed about problems, injuries, or falls. The Covid outbreaks were handled well, with no deaths reported. The family fell in love with the place and would definitely recommend it for a loved one.
The leadership's actions significantly diminished the family's trust and confidence in the facility's care. The facility refused to accept the patient back after admissions, and calls during emergencies often went unanswered. The recommendation to transfer to OakBend Senior Behavioral Hospital led to deterioration, including heavy medication, weight loss, and loss of mobility. The hospital transfers were made without clear medical justification, leaving the family confused and the patient harmed. The social worker could not locate the patient and claimed he was likely at another hospital, indicating poor care coordination. The process felt disorganized and misleading, with a perceived emphasis on billing over patient care. The facility billed for nearly three months of care, though the patient was in care for only about 33 days. Admissions communications were unreliable, with the Admissions Nurse not returning calls. There were reports of patient belongings being stolen (teeth, clothes, glasses, etc.), suggesting security issues. A staff member was described as abusive and irrational toward a resident, indicating unsafe staff behavior.St. James draws a wide and varied range of experiences from families and former staff, illustrating a place where moments of outstanding, person-centered care sit alongside serious concerns about leadership, communication, and organizational decisions. Across the narratives, the compassion and dedication of the nursing team stand out repeatedly. Families describe feeling genuinely cared for by individual nurses who provided attentive, one-on-one support, and they highlight specific people who made a lasting positive impression. In particular, LeLe at the entrance is remembered for a bright, welcoming smile that immediately set a positive tone, and Sandy emerges as a steady, steadfast presence who listened, answered questions, and treated the family as valued partners from admission through discharge. Those personal connections - the direct care at the bedside and the supportive, accessible nursing staff - are consistently praised as the strongest facet of the facility.
At the same time, there is a persistent and rooted frustration with the facility's leadership and its processes. The reviews describe a pattern of fragmented, sometimes opaque communication during critical incidents, leaving families feeling unsupported and uninformed when they needed guidance most. One account details an admission where the patient, who had dementia and Alzheimer's, attempted to leave the secured environment and sustained injuries, followed by a rapid deterioration in health and a hospital transfer. The family describes multiple failed attempts to reach the facility by phone, ultimately receiving an explanation that the hospital transfer had been a "communication error" rather than a straightforward, collaborative decision. This combination of poor communication and handling of urgent transitions is a recurrent theme that undercuts the otherwise commendable bedside care.
The most troubling episodes center on the facility's decisions around disposition and ongoing responsibility. The family recounts a highly charged, impromptu meeting where staff pressured the family to move the patient to an external facility for behavioral health evaluation, specifically OakBend Senior Behavioral Hospital. The consequence of that decision, according to the family, was stark: the patient was heavily medicated, could no longer walk independently, lost significant weight, and returned to St. James in visibly worse condition. Subsequent hospitalizations and refusals to accept the patient back into St. James, alongside reports of miscommunications and delays, intensified the sense that financial considerations or procedural expediency might be overshadowing patient welfare. By December, the family describes a spiral of confusion around where the patient was, who was responsible for arranging care, and how the facility intended to proceed, culminating in a meeting that suggested the facility would offer help finding another nursing home or issue a 30-day notice, all while the family worried about ongoing charges for a patient who was no longer in their care.
Beyond the formal care timeline, stakeholders share concerns about the operational culture of the admissions and administrative sides of the facility. One family notes that the admissions nurse did not return calls consistently, complicating efforts to coordinate care and understand waiting lists for a loved one who needed placement. Another account from a former staff member who worked there through ShiftKey praises the colleagues and the supportive environment they found at night, but it also surfaces practical suggestions for improvements that could enhance daily life for residents - from keeping dining water available all day to proactively offering activities, ensuring residents receive bibs to manage meal-related mess, and placing mops at nurse stations to address spills promptly. This insider perspective underscores a broader theme: while direct care teams often rise to the moment, the surrounding infrastructure and routines can leave room for meaningful enhancements.
The set of reviews also touches on more personal, everyday realities of life in a long-term care environment. One family recounts the heartbreaking experience of theft involving a relative's personal belongings and even dental appliances within two weeks of arrival, expressing frustration that staff appeared unable to prevent such losses and that the problem was not adequately addressed. Other comments offer a counterpoint: some residents and families describe clean facilities, well-maintained environments, and effective handling of past outbreaks, including Covid, with no deaths reported in their experience. Acknowledgments also surface about the facility's history, noting recent ownership changes and the continued dedication of staff who remained focused on patient well-being despite broader organizational challenges.
Within the broader landscape of these experiences, several stories highlight the human side of caregiving. A family member who benefited from compassionate, transparent communication from the nursing staff describes how caregivers kept them informed about problems, falls, and injuries, and how the care team's steady presence provided reassurance during a difficult period. Another contrasting note comes from a relative who credits the workers for their mother's care and for enabling meaningful moments, such as spending precious time with a loved one at the end of life in hospice, where the staff's kindness and authenticity helped families find a sense of peace during a painful time.
Taken together, the stories at St. James reveal a facility capable of remarkable compassion and professional nursing care, particularly at the patient-nurse interface, while also showing serious gaps in leadership, communication, and accountability that directly impact families' trust and confidence. The positive experiences illuminate what the facility does best when its frontline teams are empowered and well-supported, but the criticisms underscore a need for clearer, more reliable communication during crises, more careful decision-making around transfers and discharges, and stronger coordination with families to ensure that care decisions are truly collaborative and in the patient's best interests. As families and former staff reflect on these experiences, they point toward a path of strengthening governance, improving transparency, and maintaining the humane, person-centered care that many benefits from the facility highlight as its core strength.
105 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (17 miles away) George Bush Intercontinental (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St James House Of Baytown is an assisted living community located in Baytown, TX. Our community offers a wide range of amenities and care services to ensure that our residents have everything they need to live a comfortable and fulfilling life.
Our amenities include a beauty salon for residents to enjoy pampering themselves, cable or satellite TV in each apartment for entertainment purposes, and community-operated transportation for easy access to nearby attractions and appointments. We also have a computer center where residents can stay connected with friends and family, as well as a dining room that offers restaurant-style dining experiences.
For those looking to stay active, our fitness room is equipped with various exercise equipment to help maintain physical health. We also have a gaming room for residents who enjoy playing games with fellow community members. Our beautiful garden provides a tranquil space for relaxation and outdoor activities.
At St James House Of Baytown, we offer housekeeping services to ensure that our residents' living spaces are clean and tidy at all times. Each apartment is fully furnished and includes private bathrooms for convenience. Residents can also enjoy the use of our small library filled with books for their reading pleasure.
In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is available 24/7 through our call system to attend to any needs or emergencies that may arise. Medication management is also provided to ensure that residents receive their medications on time.
We understand that dietary restrictions may be present, which is why we offer special dietary options tailored to individual needs. Our meal preparation and service team takes pride in providing delicious and nutritious meals each day.
St James House Of Baytown offers a variety of activities to keep our residents engaged and entertained. From fitness programs and planned day trips to resident-run activities and scheduled daily activities, there is always something fun happening within our community. Residents can also take advantage of concierge services for assistance with any additional needs.
Our community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and hospitals, making it easy for residents to access necessary services and enjoy nearby amenities.
Overall, St James House Of Baytown is a warm and welcoming assisted living community that strives to provide exceptional care and a comfortable lifestyle for our residents.
St James House Of Baytown is located at 5800 West Baker Road, Baytown, TX 77520 in Harris County, Texas
St James House Of Baytown on seniors.fyi includes 24 photos including images showing interior, landscaping, trees, park, outdoors, decor, nature, artwork, and more.
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Interior
Outdoors
Decor
Building
Architecture
Trees
Windows
Landscaping
Artwork
Outdoor
Nature
Painting
Park
Church
