Coryell Memorial Hospital

Pros

• The staff were described as absolutely amazing with consistently good care, making the hospital feel safe and comfortable.
• The ER to hospitalization experience was described as amazing, with caring staff and a convenient location close to home.
• Dr. Matli was described as the best.
• Dr. Bawduniak and his staff were praised as highly organized and professional, with a smooth colonoscopy and thorough information.
• The surgeon was described as very professional with a good sense of humor.
• Staff were nice and understanding, worked swiftly, and kept the children calm during a medical emergency.
• The hospital staff were credited with getting the patient through a really rough patch.

Cons

• Landon Belcher, MD allegedly lied about detecting calcium oxalate crystals and did not actually run the test.
• Belcher was described as increasingly nasty and dismissive, making the patient feel unheard.
• Sabri Zooper, MD was called a bully and unprofessional, who left the patient in severe pain and did not prescribe potentially helpful medication.
• The hospital was claimed to prioritize inmates over locals, reflecting discriminatory treatment of non-inmate patients.
• Billing and insurance coding were described as incorrect or mishandled, leading to improper charges.
• A home health review labeled the service the saddest excuse for home health, citing staff who yelled at the patient and failed to provide care.
• The ER staff were criticized for slow service and for not adequately addressing the patient's concerns or a dangerous exposure.
• Corryell County Health received negative ratings, described as unsafe and unhelpful.
• Policies were described as discriminatory and inconsistent, with the impression that the left hand doesn't know what the right is doing.

Review

A wide range of experiences emerge from the reviews, painting a picture of a hospital system that some people find exceptionally caring while others feel steamrolled by communication gaps, billing confusions, and what they perceive as dismissive or even hostile behavior. Several patients describe moments of heartfelt appreciation for individual clinicians or teams, paired with other accounts that allege serious shortcomings in attention, empathy, and follow-through. Taken together, the reviews emphasize how personal experience can swing dramatically from one visit to the next, often depending on which staff members are involved and what the patient feels is heard or acknowledged during those interactions.

A recurring theme is the perception that some clinicians may not be transparent or accurate about tests and diagnoses. One patient asserts that a physician claimed no calcium oxalate crystals were found in urine, while the patient maintains that the test was never performed and thus could not have been confirmed or denied. The patient feels misled and states that this lack of testing undermines trust and makes it hard to see a clear path forward for their condition, which is described by the patient as secondary hyperoxaluria. The strain of feeling unheard and then confronted about the situation is a thread that runs through several related accounts, with some patients reporting escalating frustration after repeated ER visits and encounters.

Another reviewer focuses on a different clinician, alleging a failure to act on a discussion about medication to counter calcium oxalate crystals. In that account, Sabri Zooper, MD, is described as bringing up a potential treatment but not prescribing it, leaving the patient in significant pain and feeling dismissed. This reviewer labels the physician as unprofessional and a bully and expresses deep disappointment that the suggested option was not pursued. The emphasis here is not only on the medical decision itself but on the perceived tone and responsiveness during the exchange.

Beyond individual interactions, several reviews complain about broader hospital dynamics and system-level issues. One strongly negative voice describes not feeling welcome with complaints about processes that seemed to prioritize certain patients over others and suggests a division between locals and inpatients. There are mentions of billing and service access problems, including a complaint of a colonoscopy being coded in a way that appeared aimed at delaying coverage by insurance, as well as broader dissatisfaction with billing practices and communication about costs. These reviews underscore how financial and administrative factors can color a patient's perception of medical care, sometimes more than the clinical care itself.

There is also a distinct experience involving an ozone exposure incident in a travel trailer, where the patient reports severe acute symptoms after using an ozone machine. The ER staff are described as unfamiliar with ozone exposure, and the patient felt that vitals and a proper risk assessment were not adequately pursued at the outset. The patient ultimately sought guidance from Poison Control and ended up continuing care at home, expressing disappointment with the hospital's handling of the emergency and leaving with a lingering sense of vulnerability.

Several reviews reflect dissatisfaction with rapid or inconsistent access to care for children and families. A quick-care visit for three children was reportedly refused due to a PCP error, despite active insurance, which the reviewer characterizes as a system failure that caused unnecessary stress and delay. The frustration here centers on the friction between bureaucratic or administrative errors and the patient's immediate need for timely pediatric care.

Not all feedback is negative, however. Some reviewers highlight moments of outstanding service and professional conduct. A few accounts praise individuals described as organized, professional, and informative, especially in the context of a colonoscopy procedure or post-procedure care. One reviewer specifically commends a clinician and his staff for their organization and clear communication, noting that the procedure went smoothly and that the patient felt well informed throughout. Another review recounts a positive arc, with praise for ER and inpatient care during a family member's hospitalization and appreciation for the compassionate approach of the care team, despite acknowledging other frustrations elsewhere in the system.

Pain management and communication around pain appear repeatedly as a source of tension. Some patients report feeling ignored when requesting pain relief, or describe a mismatch between the tests or procedures recommended and whether those recommendations address the patient's pain in a timely and empathetic manner. In contrast, a different voice acknowledges competence and professionalism in the clinical team while still noting that pain management practices could improve, suggesting that clinical expertise may be strong even when communication about comfort and relief falls short.

Overall, the collection of reviews depicts a healthcare environment where moments of excellence and compassionate care exist alongside experiences of miscommunication, perceived neglect, and administrative friction. The narratives emphasize that patient trust is often built or fractured at the level of direct clinician-patient interactions - whether through thorough explanations and attentive listening, or through perceptions of being unheard, hurried, or dismissed. The diverse experiences serve as a reminder of the importance of consistent communication, transparent testing and treatment decisions, reliable pain management, and clear, compassionate handling of both medical and logistical concerns for patients and their families.

Hospitals

• Coryell Memorial Hospital (0 miles)

Physicians

• Coryell Medical Clinic (0 miles)
• Rowe Russell S Real Skin Dermatology Gatesville (0.1 miles)
• Bealka Jr, Neil M, MD (3 miles)
• Central Texas Sport & Spine Center (22.3 miles)
• Roderick C. Hunter Jr Dpm - Metroplex Clini (22.4 miles)
• Metroplex Clinic Physicians (22.4 miles)
• Lone Star Pediatric Dental & Braces (22.4 miles)

Restaurants

• El Tapatio (0.1 miles)
• Post planner burgers (0.9 miles)
• Taco Madre (1.7 miles)
• County Line Pizza (1.7 miles)
• The Feed Mill (1.7 miles)
• The Knife & Cork (1.8 miles)
• Donuts To Go (2.1 miles)

Places of Worship

• Trinity Baptist Church (0.2 miles)
• Calvary Baptist Church (0.3 miles)
• Catholic Church Our Lady of Lourdes (0.6 miles)
• Westview Missionary Baptist Church (0.7 miles)
• Coryell Community Church (0.8 miles)
• King Baptist Church (1 miles)
• Church of Christ Main St (1.3 miles)

Transportation

• U-Haul Neighborhood Dealer (0.2 miles)
• U-Haul Neighborhood Dealer (1.4 miles)
• Gatesville Municipal Arprt-Gop (1.4 miles)

Parks

• Faunt Leroy Park (1.8 miles)
• Raby Park (1.9 miles)
• Fauntleroy Park (1.9 miles)
• Playground (20.8 miles)
• Amsler Park (21.5 miles)

Pharmacies

• Gatesville Drug (2.9 miles)
• Walgreens (3.7 miles)
• Walmart Pharmacy (4 miles)
• Brookshire Brothers Pharmacy (21.3 miles)
• Clear Creek Pharmacy (21.4 miles)
• Fred's Pharmacy (22.2 miles)

Theaters

• Gatesville Drive-In (3.9 miles)
• Cinema-N-Video (3.9 miles)

Cafes

• Starbucks (22.5 miles)