Villas Del Sol Assisted Living
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520 East Road, El Paso, TX 79915
For more information about senior living options: (844) 490-3973
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The church group notes that residents are treated with love, dignity, and respect. Nora goes above and beyond to organize frequent events for the residents. The staff are thanked for doing their work with love and care.
The director Nora is described as very unreliable and unprofessional for not returning phone calls or messages. Someone keeps stealing the aunt's belongings, and the reviewer cautions others not to take their loved ones there. The staff reportedly misidentified a patient as deceased, causing distress to the family.There is a wide range of experiences shared about this care facility, spanning frustration with communication to praise for outreach efforts and moments of confusion around hospital and family emergencies. One reviewer expresses a strong sense of unreliability and unprofessionalism, focusing on the leadership and the day-to-day responsiveness of the staff. The complaint centers on the director, Nora, who allegedly never returned phone calls or messages, leaving the caller feeling overlooked and unanswered. The sentiment here is that the communication gap undermines trust in the facility, painting a picture of a place where at least some families feel abandoned when they need timely information or reassurance.
Alongside concerns about communication, there are troubling accusations from another voice about theft. This reviewer asserts that someone keeps stealing their aunt's belongings, specifically noting that the aunt recently had surgery and an amputation. The tone is urgent and warning-like, with a clear admonition to others: don't bring your loved ones to this facility. Taken together with the previous critique, this adds a narrative of safety and security worries that go beyond routine care and touch on personal property and vulnerability during a vulnerable time.
Amidst the mixed feedback, there is a highly urgent family message directed at a person named Negra Estefania Saavedra. The note describes Norma, the mother-in-law, as being in very serious condition and hospitalized for two days, with a referenced suicide attempt. The message implores Negra to notify Norma through this channel because phone information is allegedly being withheld by the hospital. This is a moment of acute family crisis and clear distress, illustrating how quickly a routine care environment can intersect with life-or-death concerns and urgent communication needs.
Contrasting the negative voices, another portion of the reviews highlights positive experiences and appreciation for the facility's outreach and treatment of residents. A church group that visits the nursing home notes that residents are consistently treated with love, dignity, and respect. They specifically commend Nora, described as being in charge of outreach, for going above and beyond to organize frequent events for the residents. The sentiment here is one of gratitude and admiration for staff who bring joy and social engagement to those living at the facility, underscoring that there are dedicated people who make the environment feel nurturing and communal.
There is also a report of a confusing and distressing incident involving a family's grandmother. The family says they were told their grandmother had passed away, only to be told shortly after that it wasn't her and that the person who had died was actually a male patient. This kind of miscommunication appears to have caused emotional upheaval and highlights a breakdown in the hospital or facility's process for notifying families about important changes or events.
Toward the end of the collection, there is a personal closing remark that shifts the tone away from the formal concerns and back toward personal affection. The speaker writes, "I simply love and adore the new experience to love with all friends and my girlfriend Leticia Downing," which introduces a note of affection and personal connection that stands apart from the operational criticisms and praise. It adds a human dimension to the overall set of experiences, suggesting that for some people, the facility may still hold meaningful, positive relationships and moments despite other challenges.
Taken together, the reviews present a complex portrait of the facility. On one hand, there are serious grievances about reliability, responsiveness, and even safety concerns such as theft. The repeated emphasis on Nora's communication failures and the urgent, emotionally charged messages about hospitalizations and family crises contribute to a perception of inconsistency and potential risk in some interactions with the administration and care teams. On the other hand, there are strong affirmations of compassionate outreach and respectful treatment by staff like Nora, who is described as proactively organizing activities and fostering a respectful, loving environment for residents. This duality suggests a place where the quality of experience can vary significantly depending on the situation, the staff involved, and the channels through which families receive information.
75 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villas Del Sol Assisted Living in El Paso, TX is a vibrant and well-equipped community designed to meet the needs of seniors seeking a comfortable and convenient living environment. Our residents enjoy an array of amenities that enhance their daily lives and promote overall wellness.
With our on-site beauty salon, residents can easily maintain their personal grooming needs without having to leave the community. Cable or satellite TV is available in each living space, ensuring entertainment options for everyone. Additionally, our community offers transportation services for residents to enjoy outings and appointments with ease.
We understand the importance of staying connected in today's digital age, which is why we provide a computer center and Wi-Fi/high-speed internet access throughout the community. This allows residents to stay in touch with loved ones and explore their interests online.
Meals are a highlight at Villas Del Sol Assisted Living, as our dining room offers restaurant-style dining with delicious meals prepared and served by our skilled staff. Special dietary restrictions are also accommodated.
Staying active is essential for maintaining good health, which is why we offer a fitness room where residents can engage in exercise programs tailored to their abilities. For leisure activities, our gaming room is perfect for friendly competition, while our small library provides a cozy spot to relax with a good book.
The wellness center ensures that our residents' healthcare needs are met around the clock with 24-hour supervision from trained staff. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. We also provide medication management services to ensure proper administration of medications.
Our community prides itself on its beautiful outdoor spaces and garden where residents can enjoy fresh air and nature. Housekeeping services ensure that common areas and living spaces are maintained clean and tidy at all times.
In addition to these amenities, Villas Del Sol Assisted Living offers move-in coordination assistance for seamless transitions into our community. And with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals, our residents have convenient access to essential services and recreational opportunities.
At Villas Del Sol Assisted Living, we strive to create a supportive and comfortable environment where seniors can thrive and enjoy their golden years.
This part of El Paso, Texas offers a convenient and diverse range of amenities for senior living. With multiple pharmacies, hospitals, and physicians within close proximity, residents have easy access to healthcare services. The area also boasts several parks for outdoor recreation and relaxation. Additionally, there are various dining options including Mexican cuisine, burgers, and sushi restaurants. Places of worship are nearby for those seeking spiritual fulfillment. For entertainment, there are theaters where one can enjoy movies. Transportation options such as car rental services and the airport provide convenience for travel needs. Overall, this area provides a well-rounded community with essential services and leisure opportunities suitable for senior living.
Villas Del Sol Assisted Living is located at 520 East Road, El Paso, TX 79915 in El Paso County, Texas
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