Presbyterian Village North

Pros

• Presbyterian Village North is described as very attractive, both inside and out, with well-maintained facilities and beautiful grounds featuring trees and flowers.
• Residents at Presbyterian Village North seemed happy, contributing to an overall positive atmosphere in the community.
• The staff members are often praised for being accommodating, helpful, and friendly during tours and interactions with residents.
• The facility offers a variety of activities and amenities, including classes, an indoor swimming pool, and transportation services.
• Many reviewers highlight the spacious living areas and the comfort of the patio homes available at the community.
• Residents appreciate the excellent security features and quiet neighborhood surrounding Presbyterian Village North.
• Historical positive experiences include wonderful activities, good food quality, and a caring staff that created a family-like atmosphere within the community.
• The facility provides essential services like meal delivery during construction, ensuring residents still receive care without interruption.
• Overall cleanliness and a pleasant environment make it an appealing choice for assisted living or rehabilitation services based on several reviews.

Cons

• The quality of food has noticeably declined over time and is no longer as good as it used to be.
• The atmosphere at Presbyterian Village North has shifted from friendly and family-oriented to one of disrespect, with residents feeling like second-class citizens.
• There have been issues with staff turnover, leading to confusion and a lack of experienced caregivers available for residents.
• Many employees appear to work simply for a paycheck rather than showing genuine care or expertise, which negatively impacts the quality of service provided.
• Residents feel that management is now disconnected from day-to-day operations, leading to a lack of communication and support for both staff and residents.
• Some staff members are reportedly clueless about operating medical equipment necessary for resident care, causing concern among families.
• There is a perception that the current state of the facilities does not match the high costs associated with living there, leaving some families feeling uncomfortable about affordability.

Review

Presbyterian Village North (PVN) has garnered a range of opinions from visitors and residents alike, reflecting both commendations for its facilities and concerns regarding changes in staff and management. Many people have been impressed by the physical attributes of the community—its well-maintained grounds adorned with trees, flowers, and green spaces contribute to a pleasant atmosphere that residents appear to appreciate. The independent living options, especially the stand-alone garden homes or patio homes, have received positive remarks for their spaciousness and accessibility features tailored for wheelchair users. Visitors noted that the community boasts excellent security measures, further enhancing its appeal as a safe place for seniors.

On various visits to PVN throughout different seasons, reviewers expressed their admiration for the facility’s interiors and amenities. The presence of transportation services, classes—including exercise sessions in an indoor swimming pool—and organized activities make it easy for residents to engage socially and physically within the community. Reviews frequently mention how happy the residents seem—a crucial factor in evaluating such communities—as well as the helpfulness of staff members like Heather and Paige who provided tours during visits. These staff members were described as accommodating without being overly aggressive in their sales approach, which many appreciated.

While there are numerous positive aspects surrounding PVN's appearance and offerings, several reviews revealed dissatisfaction with cost considerations. Some individuals felt that while Presbyterian Village North ranks among the higher-priced options available, this luxury came with certain compromises in service quality. A disconnect emerged between initial impressions—sparked by beautiful surroundings and welcoming staff—and subsequent experiences after families moved loved ones into assisted living units. Reports indicated significant changes over recent years following ownership transitions that affected staffing levels and operational morale.

Concerns about staffing quality became more pronounced as some reviewers noted a high turnover rate among employees at PVN. Longtime residents remarked on how friendly interactions diminished significantly after experienced staff left the organization due to management changes prompted by corporate decisions from Texas Healthcare—PVN's current owners. Residents once felt respected within their community; however, many reported feeling like “second-class citizens,” lacking compassion from newer employees who appeared primarily focused on receiving paychecks rather than providing attentive care.

Overall satisfaction seemed to wane over time regarding both food quality and staff attentiveness across various units within PVN. Some families reported challenges related to medical equipment management—impeding care effectiveness—and shared frustrations over perceived incompetence amongst newer caregivers regarding vital medical practices like administering oxygen therapy or utilizing CPAP machines effectively. While certain long-term care aspects were praised—like private rooms with easy access to nurse stations—the inconsistency in service was highlighted as a growing concern among several families.

Despite mixed opinions about specific operational shortcomings at Presbyterian Village North, many individuals continue expressing gratitude for having made connections through activities offered within this vibrant community environment. Even with fluctuations in food quality—which some previously rated high but later began to decline—it remains evident that families value elements such as camaraderie fostered through regular movie nights or bible study sessions led by caring staff members eager to support resident needs beyond mere basic assistance. Ultimately, prospective residents should weigh all factors carefully before choosing PVN as their next home—a decision blending picturesque surroundings with potential obstacles shaped by fluctuating managerial attention towards staffing dynamics within this established senior living facility.

Restaurants

• Braum's (0.4 miles)
• Wingstop (1 miles)
• Enchilada's Restaurant (2.3 miles)
• Taco Diner (2.4 miles)
• Pappasito's Cantina (2.7 miles)
• Seasons 52 (3 miles)
• Taco Joint (3.1 miles)

Pharmacies

• Abrams Royal Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)

Hospitals

• Texas Health Presbyterian Hospital Dallas (1.9 miles)
• Baylor Scott & White Medical Center (5.8 miles)

Physicians

• Pediatric Associates of Dallas (2.1 miles)
• Eye Care Associates (4.9 miles)
• Eye 2 Eye Vision (5.8 miles)
• Eminent Medical Center (6.3 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.9 miles)
• Starbucks (4.1 miles)
• Urban Vines Wine Bistro (6 miles)

Parks

• R.P Brooks Park (2.6 miles)
• Lochwood Park (5.1 miles)
• Germany Park (5.6 miles)
• Addison Circle Park (5.6 miles)
• Tietze Park (5.8 miles)

Transportation

• Park Lane Station (2.6 miles)
• Arapaho Center Station (4.3 miles)
• Dallas Love Field (DAL) (6.9 miles)

Theaters

• Alamo Drafthouse Lake Highlands (2.9 miles)
• AMC Theater Northpark (2.9 miles)
• Alamo Drafthouse Cinema (3 miles)

Places of Worship

• Episcopal Church Of The Transfiguration (3 miles)
• Temple Emanu-El (3.3 miles)
• Northway Christian Church (3.4 miles)
• Preston Hollow Presbyterian Church (3.4 miles)
• Redeemer Bible Church (4.9 miles)
• St Monica Catholic Church (5.2 miles)