Crystal Creek at Preston Hollow in Dallas, TX
Save11409 N Central Expressway, Dallas, TX 75243
For more information about senior living options: (844) 490-3973
Crystal Creek at Preston Hollow offers a range of pricing options that reflect both its premium amenities and location in Dallas County. For semi-private rooms, monthly costs range from $3,500 to $7,710, modestly aligning with the county's average of $3,535 but exceeding the state average of $3,680. One-bedroom suites are priced between $4,500 and $5,785, which is notably higher than both Dallas County's average of $3,760 and Texas's at $3,761. Studio apartments are offered at a flat rate of $4,620 - again surpassing local and state averages of $3,625 and $3,758 respectively. Lastly, two-bedroom accommodations range from $5,515 to $6,100; these prices also outpace Dallas County's average of $4,144 and Texas's average of $4,215. Overall, while Crystal Creek reflects a higher price point compared to broader averages in Dallas County and Texas as a whole, its offerings suggest an emphasis on quality care and comprehensive services that may justify this investment for prospective residents.
| Floor plans | Crystal Creek at Preston Hollow | Dallas County | Texas |
|---|---|---|---|
| Semi-Private | $3,500 to $7,710 | $3,535 | $3,680 |
| 1 Bedroom | $4,500 to $5,785 | $3,760 | $3,761 |
| Studio | $4,620 | $3,625 | $3,758 |
| 2 Bedrooms | $5,515 to $6,100 | $4,144 | $4,215 |
Crystal Creek at Preston Hollow is best suited for families seeking a mid-to-upscale memory-care and assisted-living option in Dallas that prioritizes a bright, renovated environment, thoughtful design, and active therapy programs. It is ideal for residents who value a hotel-like setting with ample common spaces, accessible courtyards, and a strong emphasis on rehabilitation and daily engagement. The community's momentum around renovations, a dedicated memory-care footprint, and a broad menu of activities make it attractive for families who want a warm, polished home base where care is paired with robust programming.
Alternatives are worth weighing for families who cannot tolerate uneven staffing or inconsistent administrative responsiveness. Several reviews flag persistent staffing shortages and frequent leadership changes, with some families experiencing communication gaps or delayed responses. If a smooth, highly predictable daytime-to-nighttime care flow is non-negotiable, or if a history of staffing instability in senior living environments is a concern, prospective residents may prefer facilities with steadier management or clearer accountability. Additionally, those who need highly specialized attention across shifts without variation in floor leadership should scrutinize floor-by-floor operations before deciding.
On the upside, the community's latest renovations have earned broad praise. The building's beauty and cleanliness are consistently cited, along with well-appointed memory-care spaces, ample natural light, and inviting outdoor areas. Families repeatedly highlight the friendliness of the caregiving teams and the warmth staff convey to residents, which translates into meaningful daily interactions, personalized rooms, and easy-to-find routines. The programming, especially on the memory-care floor, is described as engaging, with an activities director who helps residents stay social, connected, and emotionally supported. Rehabilitative services - physical, occupational, and speech therapy - are often singled out as a standout, with therapists who dedicate time and energy to patient progress.
These strengths do not erase the most serious caveats found in the reviews. Recurrent themes include staff turnover, front-desk and administrative gaps, and intermittent under-staffing that can translate to longer response times or missed prompts for assistance. Several families recount experiences where urgent care needs were not addressed promptly, and some critics describe inconsistent quality of care or communication lapses that undermine trust. A few reviews raise red flags about certain floors or shifts, including reports of neglect, poor bedside or sanitation practices, and difficult interactions with some administrators. This mixed record means outcomes can be highly dependent on the specific staff-on-duty and the floor in question.
Nevertheless, the pros - renovated, attractive surroundings; dedicated memory-care programming; strong rehab teams; and a culture that many families describe as genuinely caring - often offset the more troubling concerns for families who prioritize therapy intensity, aesthetic quality, and a serene living environment. For residents transitioning from independence or from a less-resourced facility, Crystal Creek can deliver a sense of home, clarity of daily structure, and dependable access to therapeutic services that support meaningful recovery and daily functioning. The notable caveat is that the quality of experience may hinge on consistent leadership and staffing levels, so prospective residents should conduct meticulous, floor-specific due diligence and talk with multiple families about their long-term observations.
In the bottom-line decision, Crystal Creek at Preston Hollow offers a compelling package for those who want a well-remodeled campus with strong memory-care and rehabilitation capabilities, paired with a supportive, neighborly atmosphere. It is particularly well-suited for residents who thrive on structured activities, personalized care in a dignified setting, and a frontline team that genuinely appears to care. Families should be cautious if prior experiences or risk tolerance centers on sustained, uniform staffing and flawless administrative communication across all shifts. A thorough on-site tour, direct conversations with current residents and families, and concrete questions about staff-to-resident ratios, floor leadership, and escalation paths will help determine whether this community aligns with care goals and peace of mind.
Crystal Creek at Preston Hollow: Your Premier Assisted Living Community in Dallas, TX
Welcome to Crystal Creek at Preston Hollow, an exceptional assisted living community thoughtfully designed to provide comfort, care, and a fulfilling lifestyle for our residents. Nestled in the vibrant Preston Hollow neighborhood of Dallas, TX, we specialize in two-bedroom apartments that cater specifically to individuals requiring memory care and skilled nursing facilities.
At Crystal Creek, we understand that every resident is unique. Our dedicated team offers high acuity care tailored to meet individual needs, including incontinence care, medication management, and physical therapy. We ensure an environment where residents feel safe and supported through our array of services such as housekeeping, laundry facilities, and secured access with a security gate.
Our community boasts a rich selection of on-site amenities designed for relaxation and social engagement. Residents can enjoy various activities organized within our indoor common areas or partake in gardening within our outdoor spaces. Each apartment features air-conditioning, private bathrooms, and kitchenettes?all equipped for comfort and convenience. With wheelchair-accessible showers and ground floor units available, we are committed to providing a welcoming space for everyone.
Dining experiences at Crystal Creek are second to none! Our professional chef prepares a variety of meals that accommodate different dietary needs?including gluten-free options, kosher meals, vegan selections, and low/no sodium dishes?served in a beautiful restaurant-style setting or via room service when preferred. Meal programs are thoughtfully crafted to ensure each dining experience is both nutritious and enjoyable.
Engagement doesn?t stop at meal times; our community thrives on a calendar filled with exciting activities! From art classes and cooking workshops to religious services catering to various faiths?even educational speakers?the opportunities for connection are abundant. Various devotional activities both on-site and off-site foster spiritual growth among our residents.
Conveniently located near three cafes, two parks for leisurely strolls or picnics, 20 pharmacies for everyday health needs, 24 restaurants offering diverse culinary delights, theaters for entertainment outings?our community offers easy access to everything important for an enriched lifestyle. Additionally, nearby places of worship ensure that all spiritual beliefs can be practiced with ease.
Discover the perfect blend of independence and support at Crystal Creek at Preston Hollow?where quality care meets an engaging lifestyle. We invite you to connect with us today to learn more about how we can meet your loved one's unique needs while providing a warm sense of belonging within our vibrant community.
This part of Dallas, Texas offers a variety of amenities and services that cater to a senior living lifestyle. With several pharmacies located within a short distance, accessing medication and healthcare supplies is convenient. Additionally, there are reputable physicians and hospitals nearby for any medical needs. The area also boasts a range of restaurants, cafes, and theaters for entertainment options. Places of worship are easily accessible for spiritual fulfillment. For outdoor activities, there are parks within a few miles of the area. Overall, this part of Dallas provides a well-rounded environment with essential facilities and recreational opportunities suitable for seniors looking to settle in the area.
Crystal Creek at Preston Hollow offers a range of pricing options that reflect both its premium amenities and location in Dallas County. For semi-private rooms, monthly costs range from $3,500 to $7,710, modestly aligning with the county's average of $3,535 but exceeding the state average of $3,680. One-bedroom suites are priced between $4,500 and $5,785, which is notably higher than both Dallas County's average of $3,760 and Texas's at $3,761. Studio apartments are offered at a flat rate of $4,620 - again surpassing local and state averages of $3,625 and $3,758 respectively. Lastly, two-bedroom accommodations range from $5,515 to $6,100; these prices also outpace Dallas County's average of $4,144 and Texas's average of $4,215. Overall, while Crystal Creek reflects a higher price point compared to broader averages in Dallas County and Texas as a whole, its offerings suggest an emphasis on quality care and comprehensive services that may justify this investment for prospective residents.
Crystal Creek at Preston Hollow offers 1-bedroom apartments and 2-bedroom apartments.
Crystal Creek at Preston Hollow is located at 11409 N Central Expressway, Dallas, TX 75243 in Dallas County, Texas
Crystal Creek at Preston Hollow's incontinence care program is designed to ensure residents maintain dignity and comfort, fostering a supportive environment that alleviates the stress associated with these challenges. By providing medication management, the facility ensures that each resident receives their prescribed medications accurately and on time, which is crucial for stabilizing cognitive function and overall health. Additionally, physical therapy services are tailored to meet individual needs, promoting mobility and physical well-being while also stimulating cognitive engagement through movement and exercise. Together, these features create a comprehensive approach to memory care that addresses both physical and emotional needs, enhancing the quality of life for residents living with dementia or Alzheimer's disease.
Crystal Creek at Preston Hollow on seniors.fyi includes 13 photos including images showing interior, windows, trees, outdoor seating, fireplace, dining, exercise equipment, decor, and more.
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