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Home Helpers - Dallas

Home Helpers - Dallas is a senior community in Dallas, TX.

Information last verified:

12900 Preston Road #430, Dallas, TX 75230

To contact a resident: (972) 233-6636

For more information about senior living options: (866) 208-4318

4.7 from 75 reviews
5 stars
69
4 stars
1
3 stars
0
2 stars
1
1 stars
4

Overall Review of Home Helpers - Dallas

differentiator 5 reviews mention this

Care teams are matched carefully

Residents and families describe careful caregiver matching and clear follow-through on fit.

Several reviews highlight how the agency vets caregivers and works to align the caregiver to the person needing help. Families describe better continuity after finding the right fit, along with support during transitions. Reviewers also mention receiving an assessment early in the process, and office coordination that helps keep the plan moving.

differentiator 4 reviews mention this

Alzheimer’s and dementia support

Reviews repeatedly mention strong support for dementia and Alzheimer’s needs at home.

Multiple reviewers describe care that feels tailored to cognitive decline, including dementia and Alzheimer’s. One reviewer credits a caregiver with supporting communication and adapting responsibilities as the condition progressed. Another describes confidence in the agency’s Alzheimer’s knowledge, while a separate review points to dementia support as a reason they chose the service.

caveat 3 reviews mention this

Office and pay concerns

Some caregiver reviews report low pay, inconsistent work, and poor office responsiveness.

While many reviews are positive about care and communication, a few caregivers report problems with management. These comments include dissatisfaction with pay, weeks without assignments, and not getting responses when help is requested. Some reviews also describe an unorganized office experience when scheduling coverage or addressing concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Dallas Love (6 miles away) Dallas Love (6 miles away)
  • Dallas-Fort Worth International (14 miles away) Dallas-Fort Worth International (14 miles away)

Nearby Places of Interest

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.8 miles)

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (4.6 miles)
  • Starbucks (5.1 miles)
  • Mimi's Star Cafe (5.9 miles)

Restaurants

  • Al Biernat's North (1.5 miles)
  • The Hideaway (2 miles)
  • Kenny's Wood Fired Grill (2.4 miles)
  • Ida Claire (2.5 miles)
  • Wingstop (2.7 miles)
  • The Mucky Duck Bar (2.9 miles)
  • Braum's (3.4 miles)

Places of Worship

  • Episcopal Church Of The Transfiguration (1.5 miles)
  • Preston Hollow Presbyterian Church (3 miles)
  • St Monica Catholic Church (3.7 miles)
  • Temple Emanu-El (4 miles)
  • Webb Chapel Church of Christ (4.2 miles)
  • Northway Christian Church (4.3 miles)
  • Cathedral of Hope (6.8 miles)

Parks

  • Addison Circle Park (2.9 miles)
  • R.P Brooks Park (5.1 miles)
  • Germany Park (5.6 miles)
  • Russell Creek Park (7.2 miles)

Physicians

  • Pediatric Associates of Dallas (3.5 miles)
  • Eye Care Associates (4.5 miles)
  • Eminent Medical Center (5.9 miles)
  • Plano Orthopedic & Sports Medicine Center (6.4 miles)
  • The ENT & Allergy Centers of Texas (6.9 miles)

Hospitals

  • Texas Health Presbyterian Hospital Dallas (3.8 miles)
  • The Heart Hospital Baylor Plano (6.3 miles)

Theaters

  • Alamo Drafthouse Cinema (4.1 miles)
  • AMC Theater Northpark (4.2 miles)
  • Alamo Drafthouse Lake Highlands (5.3 miles)

Transportation

  • Park Lane Station (4.2 miles)
  • Arapaho Center Station (5.4 miles)
  • U-Haul Moving & Storage (5.6 miles)
  • Dallas Love Field (DAL) (6 miles)
  • TSA Security Checkpoint (6.2 miles)
  • Southwest Airlines (6.2 miles)
  • Baggage Claim (6.2 miles)

Frequently Asked Questions

Where is Home Helpers - Dallas?

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