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Juniper Village at Preston Hollow in Dallas, TX

Juniper Village at Preston Hollow is an assisted living and memory care community in Dallas, TX.

Information last verified: June 19, 2026

12400 Preston Rd., Dallas, TX 75230

For more information about senior living options: (866) 208-4318

4.5 from 132 reviews

5 stars

94

4 stars

22

3 stars

6

2 stars

2

1 stars

8

Juniper Village at Preston Hollow Costs & Pricing

Juniper Village at Preston Hollow offers competitive pricing for its various room types when compared to both Dallas County and the broader Texas state averages. The monthly cost for a studio apartment at Juniper Village is $2,915, significantly lower than the county average of $3,625 and the state average of $3,758. In contrast, the semi-private room at Juniper is priced at $4,840, which exceeds both local ($3,535) and state ($3,680) rates. For those seeking more space, the one-bedroom option is priced at $6,265 - well above the Dallas County average of $3,760 and almost identical to the Texas statewide average of $3,761. Overall, while Juniper Village at Preston Hollow presents an attractive option for studio living, its higher costs for semi-private and one-bedroom accommodations may warrant further consideration in relation to local market trends.

Floor plans	Juniper Village at Preston Hollow	Dallas County	Texas
Studio	$2,915	$3,625	$3,758
Semi-Private	$4,840	$3,535	$3,680
1 Bedroom	$6,265	$3,760	$3,761

Overall Review of Juniper Village at Preston Hollow

common 18 reviews mention this

Staff attentiveness is a big driver

Residents and families repeatedly describe attentive, caring staff members.

Across the reviews, people consistently talk about staff who are friendly, knowledgeable, and available, with multiple families naming specific team members for going above and beyond. Several reviewers also mention responsive support in day-to-day moments like check-ins, help during moves, and quick help when a button is pressed. A few negative reviews do describe breakdowns—such as concerns about communication, housekeeping, or staff presence—which suggests experiences can vary.

common 10 reviews mention this

Activities keep residents engaged

Many residents appear to stay actively involved in day-to-day programming.

A frequent theme in the reviews is engagement: people describe residents playing games, singing, dancing, and joining group activities. Several families mention particular interests such as arts and crafts, happy hour, and church-related activities, along with regular scheduled offerings and outings. The facility also offers a broad activities set and planned days, which aligns with how many reviewers explain their loved ones were busy and social.

common 9 reviews mention this

Dining experience gets frequent praise

Dining is repeatedly described as better than expected, with restaurant-style service.

Multiple reviews mention meals in positive terms, including food that tastes good and meals served in a more restaurant-like setting. Others describe tailored or special-diet support and mention the menu being appropriate for their loved one’s needs. There are also a couple of cautionary notes, such as one reviewer calling the food mediocre, so it doesn’t come across as universally perfect.

differentiator 3 reviews mention this

Memory care support stood out

Memory care reviews describe supportive programming for residents and families.

Some reviewers specifically discuss memory care, describing it as supportive and well-regarded by their family member. A few also connect the overall experience to knowing the resident’s needs and keeping engagement high. This aligns with the community offering memory-care-focused services and specialized programming.

caveat 6 reviews mention this

Maintenance and housekeeping concerns recur

Some reviews raise concerns about upkeep, housekeeping, and facility responsiveness.

Negative reviews include reports of housekeeping problems, unpleasant hallway odors, and issues like a bathroom trash can not being managed as expected. There are also maintenance complaints—such as no hot water for an extended stretch and later improvement after work began—as well as a broader concern about communication and staffing availability. These issues are mentioned alongside positive accounts, but they are significant enough that families are advised to verify day-to-day details during the process.

common 2 reviews mention this

Pricing can be a notable value

Pricing is often discussed as a fit, with options spanning studio through one-bedroom.

While not every review focuses on cost, one reviewer flags a higher price as the only reason they didn’t choose the community, and another suggests the overall price felt tied to the value they saw. The listing also shows a wide pricing range across unit types, and pricing is presented as below both county and state benchmarks. If budget is a top priority, it may be worth comparing the specific unit type you’re considering within that range.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

107 resident community capacity
1-bedroom apartments
Studio apartments

Types of Care

Assisted Living
Memory Care
Respite Care

Pets

Cats allowed
Dogs allowed

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Garden view
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Pet friendly
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Dallas Love (6 miles away)
Dallas-Fort Worth International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Anytime dining
Diabetes diet
Gluten-free
Guest meals
International cuisine
Low / no sodium
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Special dining programs
Vegetarian

Activities

Art classes
Bible study group
Catholic services
Community-sponsored activities
Concierge services
Cooking classes
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Jewish services
Other religious services
Planned day trips
Protestant services
Resident-run activities
Scheduled daily activities
Visiting Rabbi
Visiting chaplain or priest

Nearby Places of Interest

This area of Dallas, Texas offers a convenient and diverse range of amenities for senior living. With several pharmacies nearby such as Walgreens and CVS Pharmacy, access to medical supplies and prescriptions is easily accessible. There are also various cafes and restaurants close by including Starbucks, Al Biernat's North, and Wingstop, providing plenty of options for dining out or grabbing a coffee. In terms of healthcare, there are reputable physicians like Pediatric Associates of Dallas and Eye Care Associates within a short distance. Additionally, there are parks like Addison Circle Park for leisurely strolls and relaxation. The proximity to hospitals such as Texas Health Presbyterian Hospital Dallas ensures that quality medical care is readily available. The transportation options in the area include the Park Lane Station for easy access to public transportation. Overall, this area provides a well-rounded environment with amenities suitable for senior living.

Pharmacies

Walgreens (0.7 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2.6 miles)
Walgreens (2.7 miles)
CVS Pharmacy (2.9 miles)
Walgreens (3.7 miles)

Cafes

Starbucks (1.4 miles)
Starbucks (4.2 miles)
Starbucks (4.9 miles)
Mimi's Star Cafe (6.3 miles)

Restaurants

Al Biernat's North (1.8 miles)
The Hideaway (2.4 miles)
Wingstop (2.5 miles)
Kenny's Wood Fired Grill (2.7 miles)
Ida Claire (2.9 miles)
The Mucky Duck Bar (3.3 miles)
Braum's (3.3 miles)

Places of Worship

Episcopal Church Of The Transfiguration (1.8 miles)
Preston Hollow Presbyterian Church (2.5 miles)
St Monica Catholic Church (3.4 miles)
Temple Emanu-El (3.6 miles)
Northway Christian Church (3.9 miles)
Webb Chapel Church of Christ (4.2 miles)
Cathedral of Hope (6.4 miles)

Physicians

Pediatric Associates of Dallas (3.1 miles)
Eye Care Associates (4.9 miles)
Eminent Medical Center (6.3 miles)
Plano Orthopedic & Sports Medicine Center (6.8 miles)

Parks

Addison Circle Park (3.3 miles)
R.P Brooks Park (4.8 miles)
Germany Park (5.1 miles)
Tietze Park (7 miles)

Hospitals

Texas Health Presbyterian Hospital Dallas (3.5 miles)
The Heart Hospital Baylor Plano (6.8 miles)

Theaters

AMC Theater Northpark (3.8 miles)
Alamo Drafthouse Cinema (4.3 miles)
Alamo Drafthouse Lake Highlands (5 miles)

Transportation

Park Lane Station (3.8 miles)
U-Haul Moving & Storage (5.4 miles)
Arapaho Center Station (5.6 miles)
Dallas Love Field (DAL) (5.6 miles)
TSA Security Checkpoint (5.8 miles)
Southwest Airlines (5.8 miles)
Baggage Claim (5.8 miles)

Frequently Asked Questions

How much does it cost to live at Juniper Village at Preston Hollow in Dallas, TX?

What floor plans and room types does Juniper Village at Preston Hollow offer?

Where is Juniper Village at Preston Hollow?

Does Juniper Village at Preston Hollow provide care for residents with dementia or Alzheimer's disease?

Does Juniper Village at Preston Hollow allow residents to have pets?

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