Golden Heart Senior Care Of Dallas
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13601 Preston Rd, Dallas, TX 75240
To contact a resident: (214) 272-2188
For more information about senior living options: (866) 208-4318
Overall Review of Golden Heart Senior Care Of Dallas
Pros
They believe families deserve better care.
They note that there are many reputable home health companies to choose from.
They emphasize that care and supplies should be available for families.
They advocate for fair pay for employees.
They encourage consumers to seek reputable home health providers.
Cons
They would give the company zero stars and advise others to stay away from the business.
The reviewer states that the family will not receive the care or supplies they need.
The owner does not pay his employees.
The reviewer notes there are many reputable home health companies to choose from, and this is not one of them.
The reviewer declares this is not one of the reputable options to choose from.
Review
Golden Heart Senior Care Of Dallas appears best suited for households that can tolerate substantial uncertainty and closely supervise care, or for families with very limited needs who are seeking the absolute lowest-cost option. The available feedback paints a troubling picture of chronic under-delivery: claims that seniors will not receive the care or supplies necessary, and that the owner does not pay employees. In practical terms, this is not a provider that can be counted on for reliable daily assistance, medication reminders, or timely help with activities of daily living. Therefore, the most accurate reading is that this community is not appropriate for seniors who depend on steady, professional home care and predictable support.
Who should consider alternatives is clear. Any family evaluating home health or in-home care in Dallas should move on to other providers, especially when the priority is dependable staffing, adequate supplies, and consistent, quality care. The consensus in the reviews is unambiguous: the risk factors far exceed any potential savings. Look for agencies with transparent payroll practices, solid caregiver retention, and verifiable positive references. In short, seek vendors with a track record of meeting core obligations rather than hoping for rare, favorable outcomes.
From a pros-versus-cons perspective, there are effectively no redeeming positives documented. The reviews focus almost entirely on negative outcomes: caregivers not receiving proper care, supplies missing, and a pattern of payroll or financial mismanagement. Without any credible, positive counterweight, the supposed benefits of this provider do not come close to offsetting the substantial risks. When no proven strengths are evident, the absence of reliable care becomes the defining factor, making the overall value proposition unacceptable for families prioritizing safety and consistency.
Risk considerations are front and center. If caregivers are not paid or are inadequately supported, turnover will be high, visits become irregular, and essential tasks, such as medication administration, mobility assistance, and safety checks, are at real risk of being neglected. The lack of publicly documented successes or satisfied client experiences amplifies concern, increasing the likelihood of unmet needs and potential safety events. For families, this translates into a pressing need to verify credentials, insist on clear service guarantees, and prepare for frequent quality checks if choosing to engage this provider.
Practical steps can blunt some risk, but they cannot fully overcome the fundamental issues highlighted. If still warranted to explore, insist on a detailed, written care plan with a dedicated supervisor, plus a 24/7 contact line. Request current payroll policies, up-to-date invoices, and verifiable references from current clients. Check licensing status and file a formal inquiry with state regulators if available. Arrange a short-term trial with explicit metrics: visit frequency, response times, supply adequacy, and escalation procedures. Require a fixed schedule with back-up coverage and a transparent billing structure. Above all, monitor care hours against assessed needs and document any gaps promptly.
The bottom line is decisive. Based on the strong negative feedback, this provider should be avoided by families seeking dependable, quality home care. The combination of alleged under-delivery, missing supplies, and payroll concerns creates an outsized risk that substantially undermines any potential cost savings. For families prioritizing consistent support, safety, and peace of mind, alternatives with proven track records, transparent practices, and reliable staffing are the prudent path forward.
Features
Types of Care
Assisted Living
Independent Living
Memory Care
Skilled Nursing Facility
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Dallas Love (6 miles away)
Dallas-Fort Worth International (14 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Description
Golden Heart Senior Care of Dallas is an assisted living community located in Dallas, TX. This community offers a range of care options including independent living, memory care, and skilled nursing facility services.
Residents at Golden Heart Senior Care of Dallas can enjoy a variety of amenities such as devotional services off-site and indoor common areas for socializing and relaxation. The staff at this community also provides diabetic care services to ensure the health and well-being of residents.
In terms of activities, Golden Heart Senior Care of Dallas offers devotional activities off-site for spiritual enrichment. Additionally, there are several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby for convenient access to various services and entertainment.
Overall, Golden Heart Senior Care of Dallas provides a supportive and enriching environment for seniors looking for assisted living options in the area. With a range of care services and amenities available, residents can enjoy a comfortable and fulfilling lifestyle while receiving the assistance they need.
Nearby Places of Interest
This part of Dallas, Texas, offers a variety of amenities that cater to the needs of seniors. With multiple pharmacies in close proximity, access to healthcare services is convenient. There are also numerous restaurants and cafes nearby, providing options for dining out or grabbing a quick bite to eat. Places of worship are readily available for spiritual fulfillment, and parks offer opportunities for outdoor recreation and relaxation. For entertainment, there are theaters within a short distance for movie buffs. Additionally, transportation options such as public transit and airports are easily accessible for those looking to travel or have visitors. Overall, this area provides a mix of conveniences and recreational activities suitable for senior living.
Cafes
- Starbucks (0.7 miles)
- Mimi's Star Cafe (5.3 miles)
- Starbucks (5.3 miles)
- Starbucks (5.7 miles)
- Starbucks (6.7 miles)
Pharmacies
- CVS Pharmacy (0.8 miles)
- CVS Pharmacy (1.5 miles)
- Walgreens (1.6 miles)
- Walgreens (1.8 miles)
- CVS Pharmacy (2.2 miles)
- CVS Pharmacy (3.1 miles)
- CVS Pharmacy (3.4 miles)
Restaurants
- Al Biernat's North (0.8 miles)
- The Hideaway (1.4 miles)
- Kenny's Wood Fired Grill (1.7 miles)
- Ida Claire (1.8 miles)
- The Mucky Duck Bar (2.2 miles)
- Chick-Fil-A (3 miles)
- Wingstop (3.3 miles)
Places of Worship
- Episcopal Church Of The Transfiguration (1.2 miles)
- Preston Hollow Presbyterian Church (3.6 miles)
- Webb Chapel Church of Christ (3.9 miles)
- St Monica Catholic Church (4.2 miles)
- Temple Emanu-El (4.7 miles)
- Northway Christian Church (5 miles)
- Prestonwood Baptist Church (6.8 miles)
Parks
- Addison Circle Park (2.3 miles)
- R.P Brooks Park (5.7 miles)
- Germany Park (6.2 miles)
- Russell Creek Park (6.6 miles)
Theaters
- Alamo Drafthouse Cinema (4.1 miles)
- AMC Theater Northpark (4.9 miles)
- Alamo Drafthouse Lake Highlands (5.9 miles)
Physicians
- Pediatric Associates of Dallas (4.2 miles)
- Eye Care Associates (4.2 miles)
- Eminent Medical Center (5.4 miles)
- Plano Orthopedic & Sports Medicine Center (5.7 miles)
- The ENT & Allergy Centers of Texas (6.4 miles)
Hospitals
- Texas Health Presbyterian Hospital Dallas (4.4 miles)
- The Heart Hospital Baylor Plano (5.7 miles)
Transportation
- Park Lane Station (4.9 miles)
- Arapaho Center Station (5.3 miles)
- U-Haul Moving & Storage (5.7 miles)
- Dallas Love Field (DAL) (6.5 miles)
- TSA Security Checkpoint (6.6 miles)
- Southwest Airlines (6.6 miles)
- Baggage Claim (6.7 miles)
Frequently Asked Questions
Golden Heart Senior Care Of Dallas is located at 13601 Preston Rd, Dallas, TX 75240 in Dallas County, Texas
Yes, Golden Heart Senior Care Of Dallas provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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