Girling Community Care of Dallas

Pros

• It was a really pleasant place.
• Pretty good Home Health Company.
• Great service.

Cons

• The company is described as very unprofessional from top to bottom, including supervisors and leads, and disrespectful to clients.
• The leadership is seen as focused on a paycheck rather than providing care, with unskilled and uncaring staff.
• Clients allege they were never paid in full, with checks missing and payroll unable to resolve the issue after a long time.
• Communication is poor: coordinators rarely return calls, and scheduling floaters is inconsistent.
• Staff are accused of lying about care for elderly clients, with risk management siding with workers over the elderly.
• There are reports of employees cursing at and arguing with elderly clients, which should be grounds for termination.
• The organization is criticized for ignoring complaints and failing to fix recurring issues, eroding trust.
• The culture is viewed as arrogant and untouchable, with leaders not taking responsibility for problems.
• The treatment of elders is said to be disrespectful, lacking empathy and basic respect for the elderly.

Review

Girling Community Care evokes a complex mix of experiences from people who have interacted with it over the last year and a half. For some, the period has been nearly flawless and affirming, while for others it has been marred by serious concerns about leadership, respect, and practical operations. The range of voices makes it clear that the company means different things to different people, and that what's happening on the ground can vary widely from one encounter to the next.

On the positive side, a number of individuals describe a favorable, even hopeful relationship with the organization. One reviewer says they've been with the company for about a year and a half and have found the experience to be flawless, expressing a genuine hope to stay long-term and a belief that, even if they move on someday, the job was a wonderful one. Other comments echo that sentiment with phrases like "They have helped me out a lot," "Thank God for this company," and "Love this team." A few readers categorize Girling Community Care as a "pretty good Home Health Company," and some recount pleasant interactions with frontline staff where the service environment felt smooth and efficient. One voice even notes that the front office "got me in and out really quick," painting a picture of a well-run initial intake experience. Taken together, these positive threads suggest that, for some employees and clients, the organization can deliver reliable support, a sense of community, and a supportive team atmosphere.

Yet the bulk of the feedback contains sharp, pointed criticisms that raise serious questions about organizational culture and daily operations. Numerous reviewers describe the workplace as "Very poor" and "unprofessional," with complaints directed at supervisors and leads who are perceived as disrespectful to clients. Several accounts recount specific incidents of conflict with clients, including claims that staff have been disrespectful or even hostile toward elderly patients, and that the leadership has failed to address these issues adequately. One reviewer goes so far as to say they recorded conversations after the first altercation with a client, accusing a lead named Brittney of being disrespectful and making harmful generalizations about black women in the workforce. The same narrative includes accusations that Andrea and Sandra - described as leads or supervisors - appear disengaged or more concerned with their status than with client care. The broad assertion is that some leaders are focused on keeping a paycheck, rather than delivering compassionate, responsible service.

Financial and administrative concerns feature prominently in many of the negative reviews. Multiple readers report payroll problems, including allegations of underpayment or missed payments (for example, "I was never paid $200 and something," and "I never got paid $700 and something because they didn't fix it"). In several cases, payroll staff allegedly claimed that issues were irreparable due to the passage of time, leaving workers feeling powerless, frustrated, and doubting the employer's commitment to fair compensation. Beyond pay, there are claims that communication about important matters - whether it's scheduling, client needs, or complaints - often falls through the cracks. One reviewer notes that the coordinator rarely returns calls, and when clients can't get a caregiver to come, the proposed floats or replacements don't meet expectations. The sense conveyed is that administrative bottlenecks and a lack of timely follow-through can directly undermine the quality of care delivered to elderly clients.

Relationships with clients themselves are a focal point of several critiques. Some reviewers describe a disconnect between the agency's stated mission and the actual practice on the ground, particularly when it comes to treating clients with dignity and respect. The insistence that staff sometimes prioritize routine tasks over the individualized needs of elderly patients - such as a request to mop a floor or make a bed not being fulfilled - appears repeatedly. The broader concern is that misalignment between the agency's rhetoric about elder care and the day-to-day experience of clients and their families risks eroding trust and the very purpose of home health services. A recurring accusation is that staff may be pressured by a "check-focused" culture rather than a genuine commitment to compassionate care for seniors.

A thread of moral and ethical concern runs through several reviews, with some reviewers speaking passionately about the treatment of the elderly and the integrity of the agency's mission. There are quotes emphasizing respect for elders and a call for employees to approach daily duties with care, empathy, and professionalism. The criticism extends to the possibility that the agency prioritizes regulatory compliance or cost considerations over the lived experiences of clients and their families. In some comments, reviewers connect these concerns to broader comments about leadership style and accountability - suggesting that when issues are raised, the response is uneven, and that real accountability and meaningful change may be hard to achieve without structural adjustments.

Despite the criticisms, there are still voices that acknowledge positive experiences and resilience within the organization. A few reviewers emphasize that, in certain teams or departments, service is "pretty good" or "pleasant," with colleagues who are caring and a front office that runs efficiently. The presence of these favorable perspectives alongside the criticisms underscores a nuanced reality: the company can deliver quality care in some contexts, but systemic issues - such as inconsistent leadership, pay disputes, and communication gaps - can undermine the overall experience for others. The balance of feedback suggests that the inconsistency is not merely about one bad manager or one bad shift, but about patterns that affect how care is delivered and how employees are supported.

Ultimately, the collection of reviews paints a picture of a company at a crossroads. For some participants, Girling Community Care represents a meaningful, supportive workplace and a valuable provider of elder care services. For others, the experience is fraught with disengagement, perceived disrespect, and serious operational failings that compromise both staff welfare and client well-being. The tension between these realities indicates a need for focused attention on leadership accountability, fair and timely compensation, robust communication channels, and a renewed commitment to the central mission of honoring and caring for the elderly. As with many organizations in the health and home care sector, the path forward seems to hinge on translating intention into consistent, compassionate practice across all levels of the organization.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.5 miles)

Restaurants

• Angelika Film Center (0.6 miles)
• Mockingbird Station (0.7 miles)
• In-N-Out Burger (0.9 miles)
• The Cheesecake Factory (1.2 miles)
• Manny's Uptown Tex-Mex (1.3 miles)
• Seasons 52 (1.4 miles)
• Chick-Fil-A (1.4 miles)

Places of Worship

• Northway Christian Church (1.4 miles)
• Temple Emanu-El (1.6 miles)
• Preston Hollow Presbyterian Church (3 miles)
• Cathedral of Hope (3.7 miles)
• Redeemer Bible Church (4.1 miles)
• St Monica Catholic Church (4.4 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (3 miles)
• Starbucks (3.1 miles)
• Starbucks (3.6 miles)
• Urban Vines Wine Bistro (3.9 miles)
• Magnolias Sous Le Pont (4.2 miles)
• The Henry (4.4 miles)

Theaters

• AMC Theater Northpark (1.5 miles)
• Alamo Drafthouse Lake Highlands (2.3 miles)

Parks

• Tietze Park (1.7 miles)
• Germany Park (2.4 miles)
• R.P Brooks Park (2.6 miles)
• Exall Park (3.7 miles)
• Tenison Park (3.7 miles)
• Klyde Warren Park (4.3 miles)

Transportation

• Park Lane Station (1.8 miles)
• Inwood / Love Field Station (3.9 miles)
• Pearl/Arts District Station (4.4 miles)
• Dallas Love Field (DAL) (4.4 miles)

Physicians

• Pediatric Associates of Dallas (2.3 miles)
• Drs. Gunby, Payne, And Littrell (3.5 miles)

Hospitals

• Texas Health Presbyterian Hospital Dallas (2.4 miles)
• Jonsson Hospital (4 miles)
• Baylor Scott & White Medical Center (4 miles)
• Emergency Department (4.1 miles)
• Baylor Scott & White Heart and Vascular Hospital - Dallas (4.1 miles)