1363 Owega Avenue, Dallas, TX 75216
For more information about senior living options: (844) 490-3973
The Villages of Dallas is a beautiful place to live. Jean Duncan at the front desk is warm, polite, and always willing to help. The staff provides second-to-none care. The rehabilitation facility does a great job. The facility is very clean and well kept. Max, the director, leads with genuine care and leadership. The staff are friendly, helpful, and responsive to residents and families. The Villages of Dallas feels like home and has a welcoming atmosphere. The grounds are beautiful and the facilities are well maintained. The food and activities are excellent and engaging.
The nursing staff is unprofessional and under-staffed, with some nurses seeming more like patients than caregivers and failing to help when needed. There is high staff turnover and management is seen as not addressing it, which compromises resident care. The facility has unpleasant odors and reports of negligence. Residents have been neglected, including not receiving meals or hydration and lacking timely updates to families. A nurse allegedly lied about a resident's ability to eat or talk, calling into question the truthfulness of care. Staff are described as not showing concern and being distracted by personal phones, with some residents not being bathed. The facility reportedly refused to transfer a patient to the hospital during severe pain, contributing to a death. There are concerns about safety and insufficient communication with families about incidents.This community is best suited for families seeking a true continuum-of-care environment where daily life, therapy, and medical oversight are integrated in a gracious, home-like setting. The Villages of Dallas functions as a full-service CCRC, offering independent cottages, memory care, and skilled nursing on one campus, with an on-site physician and a robust therapy program. The grounds, facilities, and dining venues convey quality, while front-line hospitality - especially from the reception team led by Jean Duncan - helps new residents settle with a sense of belonging. For families who prize a warm, engaged culture alongside access to comprehensive care as needs evolve, this campus presents a compelling match.
This is not the right choice for every family. A number of reviews flag high staff turnover and inconsistencies in nursing responsiveness, paired with worries about communications with families and occasional lapses in care. For households where daily, visible supervision and near-perfect reliability are nonnegotiable, alternatives with steadier staffing or smaller, more tightly controlled care environments may be wiser. Visitors who prioritize aggressive transparency in incident reporting, those sensitive to odors or to smaller living spaces, or those with budget constraints that demand sharper cost controls should carefully compare options. While the continuum offers benefits, it also invites scrutiny of current staffing realities and daily operations.
On balance, the positives frequently outweigh the negatives for most residents and families. The care corps - nursing and therapy - receives broad praise for compassion, competence, and engagement, with therapists often described as dedicated and effective. The front desk and administrative team tend to be lauded for warmth and responsiveness, and the campus culture emphasizes belonging and mutual support among residents and staff. The therapy gym, pool, on-site amenities, and a slate of daily activities create a lively, purposeful environment that supports rehabilitation, mobility, and social connection. The absence of a buy-in and the range of housing options further bolster the sense that this is a "home with options" rather than a single-need facility.
To decide decisively, prospective families should structure their visits to test real-world performance. Schedule multiple tours at different times of day, speak directly with frontline caregivers and therapy staff, and request written care plans tailored to the intended resident. Inquire about nurse-to-patient ratios, the cadence and methods of family updates, and how care coordination happens among nurses, therapists, and the on-site physician. Inspect memory care and skilled-nursing areas for cleanliness, privacy, and noise levels; confirm dining accommodations for dietary restrictions; and verify whether private rooms are available and financially feasible. Above all, ask about staffing stability - how long current CNAs and nurses have been on the floor - and what contingencies exist if a shift is short. A transparent, data-driven conversation is essential.
Daily life at The Villages of Dallas can feel remarkably affirming when the operation is at its best. Residents describe beautifully maintained cottages and common areas, safe walking grounds, and a calendar brimming with exercise, culture, and social events. The dining program receives praise for variety and attentiveness to preferences, and families consistently cite the caring, accessible nursing and dietary teams as anchors of daily well-being. The on-site store, therapy gym, and integrated services help residents maintain independence while enjoying a safety net that is visible in staff responsiveness and care planning. Yet this positive daily life hinges on stable staffing; where turnover spikes or communication falters, the lived experience can waver.
In the end, this community represents a strong, aspirational option for families seeking a warm, comprehensive continuum of care wrapped in genuine hospitality. The overwhelming majority of testimonials highlight staff dedication, therapeutic excellence, and a sense of home that many CCRCs strive to deliver. At the same time, mixed reviews about turnover and occasional care gaps counsel rigorous due diligence: verify current staffing levels, observe care dynamics during a visit, and insist on clear, ongoing communication commitments from administration. For families willing to conduct thorough evaluations and compare with carefully selected alternatives, The Villages of Dallas can deliver a trusted, life-affirming home that supports both aging-in-place and growth across care needs.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (12 miles away) Dallas-Fort Worth International (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Della's Residential Care in Dallas, TX, offers a warm and welcoming environment for individuals seeking board and care home services. This thoughtfully designed community features a variety of amenities to enhance the quality of life for its residents. With a spacious dining room, beautifully furnished living areas, and serene outdoor spaces including a lush garden, residents can enjoy both comfort and tranquility.
At Della's, we prioritize the well-being and independence of our residents. Our dedicated team provides comprehensive assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We cater to special dietary restrictions with personalized meal preparation and service that accommodates individual health needs, including diabetes diets.
In addition to essential care services, Della's Residential Care fosters an active lifestyle through scheduled daily activities that promote social engagement and mental stimulation. Residents have access to high-speed internet and telephone services to stay connected with family and friends.
Conveniently located near various local amenities, residents will find 2 cafes and 11 restaurants nearby for dining out options. For additional support, several pharmacies are within close proximity along with healthcare providers that include 5 physicians and 1 hospital available nearby.
Transportation arrangements for medical appointments ensure easy access to healthcare services while also providing peace of mind. With move-in coordination provided by our staff, transitioning into Della's Residential Care is seamless.
At Della's Residential Care in Dallas, TX, we pride ourselves on creating a supportive community where residents can thrive both physically and emotionally in a safe and nurturing environment.
Della's Residential Care is located at 1363 Owega Avenue, Dallas, TX 75216 in Dallas County, Texas
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