Heritage Oaks Assisted Living and Memory Care

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  • Interior

    A cozy living room with a stone fireplace, surrounded by four armchairs and a round coffee table.
  • Outdoors

    A serene landscape featuring a building surrounded by lush gardens and tall trees under a clear blue sky.
  • Decor

    A cozy living room setup with two brown armchairs, a small round table, and a vase of flowers.
  • Living Room

    Modern living room with contemporary furniture and elegant decor.
  • Building

    A single-story building with a landscaped garden and pathway.
  • Architecture

    A two-story brick house with a driveway and large windows.
  • Trees

    A suburban house surrounded by trees and a well-maintained lawn, with a sidewalk in the foreground.
  • Windows

    A brick residential house with a driveway and neat landscaping.
  • Dining

    A modern and elegant cafe interior with grey chairs, round tables, and a stylish bar area.
  • Landscaping

    A patio area featuring a wooden pergola, outdoor seating, and lush landscaping.
  • Kitchen

    Modern kitchen with island seating and stylish decor.
  • Lighting

    A modern living room with cozy chairs and a stylish partition wall.
  • Garden

    A cozy outdoor patio with a wooden pergola and seating area surrounded by plants.
  • Artwork

    A modern sideboard with decorative items and a painting above.

Heritage Oaks Assisted Living and Memory Care

903 Longmire Rd, Conroe, TX 77304

For more information about senior living options: (844) 490-3973

4.3 from 61 reviews
5 stars
42
4 stars
8
3 stars
5
2 stars
2
1 stars
4

Assisted Living Memory Care

Pricing

Heritage Oaks Assisted Living and Memory Care offers competitive pricing for its residents, with monthly costs that reflect the various options available. For a studio room, the facility charges $3,780, which is slightly lower than the average rates in Montgomery County at $3,939 but comparable to the broader Texas average of $3,758. When it comes to semi-private accommodations, Heritage Oaks' rate of $4,890 exceeds both county and state figures of $3,664 and $3,680 respectively. The costs for one-bedroom units stand at $4,990 - higher than Montgomery County's average of $4,089 yet reasonably aligned with Texas's average of $3,761. Lastly, the two-bedroom option is priced at $5,100, surpassing local averages which are approximately $4,014 in the county and around $4,215 statewide. Overall, Heritage Oaks positions itself as a premium choice in the assisted living market while still providing options that can cater to varying budget considerations within the region.

Room TypeHeritage Oaks Assisted Living and Memory CareMontgomery CountyTexas
Studio$3,780$3,939$3,758
Semi-Private$4,890$3,664$3,680
1 Bedroom$4,990$4,089$3,761
2 Bedrooms$5,100$4,014$4,215

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Heritage Oaks Assisted Living and Memory Care

    Overall Review

    Pros

    • pro The staff at Heritage Oaks is described as extremely friendly, professional, and caring, creating a welcoming atmosphere for residents and their families.
    • pro The facility is praised for its cleanliness, beautiful layout, and vibrant environment filled with sunlight and cheerful artwork.
    • pro Many reviewers appreciate the variety of activities offered both indoors and outdoors, helping to keep residents engaged and socialized.
    • pro Families felt at ease during the tour process due to the warm hospitality shown by the sales manager and team.
    • pro The dining options are recognized for their efforts in providing meals that cater to residents' needs, despite some suggestions for improvement.
    • pro The community is noted for having a positive reputation among current residents’ families, highlighting the satisfaction with their loved ones’ experiences there.
    • pro Several reviews mention that the facility has a lot of potential due to its engaging activities and supportive staff environment.

    Cons

    • pro The nursing staff acted in a concerning manner, kicking out a resident without notifying the family first, even when the resident was dying.
    • pro Communication between the medical staff and families needs significant improvement, particularly regarding medication management and the status of residents' care.
    • pro There were issues with billing at Heritage Oaks, including late fees being charged automatically despite timely payments and medications running out multiple times.
    • pro Staff response to a resident's death was described as lacking compassion; there was no follow-up communication from management regarding condolences or next steps for the family.
    • pro There were reports of inadequate activity offerings for residents, leading to feelings of neglect among some families regarding their loved ones' care.

    Review

    Heritage Oaks Assisted Living and Memory Care in Conroe has garnered a diverse range of reviews from families navigating the complexities of caring for loved ones with serious health issues. The facility presents itself as a beautifully designed community with warm, inviting spaces. Visitors often highlight the bright interior adorned with cheerful artwork and how sunlight floods through large windows, creating an uplifting atmosphere. Many have noted that the layout of Heritage Oaks is thoughtfully constructed, featuring separate sections for assisted living and memory care, along with ample space for social activities both indoors and outdoors.

    The feeling of joy within the community can be particularly evident during tours. Prospective residents and their families have mentioned that they felt at ease with the welcoming demeanor of staff members such as the sales manager and director, making it easier to discuss what can often be a difficult transition. Positive feedback about staff kindness extends to other areas such as dining; many residents express satisfaction with their interactions in communal spaces where meals are served. Furthermore, the facility's programming includes engaging activities, transportation services to medical appointments, and unique events like turtle feeding classes in their gardening area.

    However, alongside these positive experiences are significant concerns that cast shadows over Heritage Oaks' reputation for care. Several reviews point out communication issues between staff members—particularly regarding medical care updates—or mismanagement in handling incident reports such as injuries sustained by residents. One alarming account detailed a resident being discharged without prior family notification during a critical time—an action reflecting poorly on management’s approach to resident well-being. Moreover, there have been instances where families felt important information was lost or inadequately communicated between medtechs, nurse practitioners, and medical directors.

    Financial transparency is another area where reviewers indicated a need for improvement due to billing discrepancies that led to frustrations among families. Delays in receiving bills were common complaints along with unexpected charges which were not properly explained or justified by management personnel. Testimonies suggest that new families might benefit from clearer communication regarding available services at the outset—notably transportation for doctor appointments and on-site physician visits—which were often not conveyed until much later into their experience at Heritage Oaks.

    While some families report high levels of satisfaction regarding overall care provided by staff members—highlighting cleanliness and friendliness—the negative experiences reported paint a picture of inconsistency within staff performance, especially concerning medication management and responsiveness during emergencies like falls or health crises. There was discontent surrounding possible understaffing during certain shifts leading to inadequate support when it was needed most.

    In conclusion, reviews of Heritage Oaks Assisted Living & Memory Care present a complex narrative filled with both commendations for its vibrant environment and criticism regarding operational shortcomings in communication, managerial practices, medical oversight, and billing processes. Families searching for suitable homes for their loved ones must weigh these multifaceted aspects alongside firsthand experiences when considering this facility amidst an emotionally charged decision-making process rife with challenges stemming from health complications like dementia or mobility limitations.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments
    • 2-bedroom apartments 2-bedroom apartments
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Memory Care Memory Care

    Pets

    • Cats allowed Cats allowed
    • Dogs allowed Dogs allowed

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Air-conditioning Air-conditioning
    • Bath tubs Bath tubs
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Devotional services on-site Devotional services on-site
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Garden view Garden view
    • Ground floor units Ground floor units
    • Handicap accessible Handicap accessible
    • Housekeeping services Housekeeping services
    • Indoor common areas Indoor common areas
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor common areas Outdoor common areas
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Respite or short term stays offered Respite or short term stays offered
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Ambulatory care Ambulatory care
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Coordination with health care providers Coordination with health care providers
    • Dementia waiver Dementia waiver
    • Diabetes diet Diabetes diet
    • Diabetic care Diabetic care
    • High acuity care High acuity care
    • Hospice waiver Hospice waiver
    • Incontinence care Incontinence care
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Mild cognitive impairment Mild cognitive impairment
    • Special dietary restrictions Special dietary restrictions
    • Specialized memory care programming Specialized memory care programming
    • Transportation arrangement (medical) Transportation arrangement (medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Dining

    • Diabetes diet Diabetes diet
    • Gluten-free Gluten-free
    • Guest meals Guest meals
    • Low / no sodium Low / no sodium
    • Meals provided Meals provided
    • No Sugar No Sugar
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Room service Room service
    • Special dietary restrictions Special dietary restrictions
    • Special dining programs Special dining programs
    • Vegan Vegan
    • Vegetarian Vegetarian

    Activities

    • Art classes Art classes
    • Bible study group Bible study group
    • Catholic services Catholic services
    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Cooking classes Cooking classes
    • Day trips and outings Day trips and outings
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Fitness programs Fitness programs
    • Happy hour Happy hour
    • Karaoke Karaoke
    • Live dance or theater performances Live dance or theater performances
    • Live musical performances Live musical performances
    • Planned day trips Planned day trips
    • Protestant services Protestant services
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities
    • Wine tasting Wine tasting

    Description

    Heritage Oaks Assisted Living and Memory Care in Conroe, TX is a vibrant and welcoming community that offers comfortable and spacious 2-bedroom and studio apartments for seniors looking for assisted living or memory care services.

    The community provides exceptional care with a focus on Memory Care for seniors facing Alzheimer's disease or other forms of dementia. The staff is highly trained to provide specialized care and support to residents with memory impairments, ensuring their safety and well-being at all times.

    Residents can enjoy a wide range of amenities designed to enhance their quality of life. They can participate in various activities organized on-site, such as educational speakers, cooking classes, wine tasting, live musical performances, and even karaoke sessions. Devotional services are also offered to cater to the spiritual needs of residents.

    The apartments are equipped with air-conditioning and offer garden views. Ground floor units are available for those with mobility challenges, ensuring ease of access throughout the community. Each apartment features a kitchenette for residents who prefer to prepare their own meals or snacks.

    The community offers ample common areas both indoors and outdoors where residents can socialize with one another or simply relax in a serene environment. There is Wi-Fi/high-speed internet available throughout the premises, allowing residents to stay connected with loved ones.

    Heritage Oaks Assisted Living and Memory Care provides comprehensive care services such as diabetic care, medication management, incontinence care, and high acuity care. The dedicated staff strives to meet the individual needs of each resident while promoting their independence and dignity.

    Mealtime at Heritage Oaks is an enjoyable experience as well. Residents can indulge in delicious meals prepared by a professional chef in a restaurant-style dining setting. Special dining programs cater to specific dietary preferences such as low/no sodium options, vegan, vegetarian choices, or no sugar added meals.

    Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters and hospitals, residents have easy access to a range of convenient services and amenities in the surrounding community.

    Overall, Heritage Oaks Assisted Living and Memory Care is a premier senior living community that offers exceptional care, a wide array of amenities, engaging activities, and a warm and inviting environment for seniors seeking assisted living or memory care services in Conroe, TX.

    Nearby Places of Interest

    This area of Conroe, Texas offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With physicians, pharmacies, and hospitals located within a short distance, residents have easy access to healthcare services. Restaurants in the vicinity provide a range of dining options for those looking to enjoy a meal out. Additionally, cafes such as 105 Cafe and Starbucks offer places to socialize and relax over coffee. Parks like McDade Park and Gene Campbell Sports Complex offer opportunities for outdoor recreation and relaxation. The proximity of the Conroe-North Houston Regional Airport provides convenient travel options for those looking to explore further afield. Overall, this part of Conroe offers a well-rounded environment for senior living with essential services, dining options, recreational opportunities, and convenient transportation options nearby.

    Physicians

    • Clarity Hearing (0.4 miles)
    • Today's Vision (0.4 miles)
    • Conroe Family Medicine PA (0.5 miles)
    • Dr D's Urgent Care (0.6 miles)
    • Eye Trends (1.1 miles)
    • John Richards (1.8 miles)
    • Clinica Hispana Emmanuel (2.3 miles)

    Restaurants

    • Culver's (0.5 miles)
    • Jack In The Box (0.6 miles)
    • Jason's Deli (0.7 miles)
    • Raising Cane's Chicken Fingers (0.8 miles)
    • Golden Corral (0.9 miles)
    • Luby's (0.9 miles)
    • Chick-Fil-A (1.1 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1.5 miles)
    • H-E-B Pharmacy (1.5 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.9 miles)
    • Village Pharmacy (2.8 miles)

    Cafes

    • 105 Cafe (0.6 miles)
    • Starbucks (0.6 miles)
    • Toasted Yolk Cafe (0.7 miles)
    • Summer Moon Coffee (3.6 miles)
    • Starbucks (6.5 miles)

    Places of Worship

    • Sacred Heart Catholic Church (2 miles)

    Parks

    • McDade Park (2.5 miles)
    • Lions Park (3.2 miles)
    • Gene Campbell Sports Complex (3.5 miles)
    • Jacob's Reserve Park (5.7 miles)
    • W G Jones State Forest (6.3 miles)

    Hospitals

    • Montgomery County Mental Health Treatment Facility (2.6 miles)
    • Pulmonary Critical Care & Sleep Associates (3.1 miles)
    • Pre Admission Testing Conroe Regional Medical Center (3.2 miles)
    • Solara Rehab (3.4 miles)
    • Conroe Surgery Center (3.4 miles)

    Theaters

    • The Grand 14 - Conroe Theatre (3.1 miles)

    Transportation

    • Conroe-North Houston Regional Airport (CXO) (4.2 miles)

    Frequently Asked Questions

    How much does it cost to live at Heritage Oaks Assisted Living and Memory Care in Conroe, TX?
    What room types does Heritage Oaks Assisted Living and Memory Care offer?
    Where is Heritage Oaks Assisted Living and Memory Care?
    Does Heritage Oaks Assisted Living and Memory Care provide care for residents with dementia or Alzheimer's disease?
    Does Heritage Oaks Assisted Living and Memory Care allow residents to have pets?
    What photos are available for Heritage Oaks Assisted Living and Memory Care in Conroe, Texas?

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    Related Resources

    • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

      Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

    • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

      Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

    • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

      The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.


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