Overall Review of Woodland Manor Nursing Home
differentiator
7 reviews mention this
New leadership brought noticeable change
Residents and families describe improvements tied to new administration and ownership changes.
Several reviewers say the facility changed for the better after new administration took over, including updates to staff and the overall atmosphere. Families mention more attentive problem-solving over time, and one reviewer describes visits feeling more positive and less stressful than earlier. A few reviews specifically credit leadership changes for faster attention when issues come up.
common
19 reviews mention this
Staff caring and responsive
Many reviewers say the staff are caring, friendly, and proactive about updates.
A large share of reviews highlight kind, professional care and a welcoming feel when staff are encountered. Families describe frequent interaction during visits, quick attention when concerns arise, and staff keeping them informed about changes in condition. Some also call out therapists and aides as accommodating and supportive during skilled nursing or rehab periods.
caveat
8 reviews mention this
Concerns about cleanliness and odors
Some reviewers report cleanliness issues, including strong odors and visible neglect indicators.
Alongside positive experiences, multiple reviewers describe unpleasant smells and dirty conditions, including reports of urine odors and sticky floors. Others mention mold on equipment or a filthy room, and one reviewer describes a lack of room cleaning over several days. A few reviews also describe pests around the facility, which adds to concerns about upkeep.
caveat
7 reviews mention this
Missing items and medication problems
Multiple reviews mention missing personal items and trouble keeping belongings secure.
Several reviewers say personal belongings went missing, including jewelry, clothes, and items like a TV remote. Some describe needing to replace clothing or supplies because items were not returned, and one reviewer reports that items were redistributed or handled incorrectly. There are also complaints about medication not being provided as expected and limited follow-up after concerns were raised.
common
4 reviews mention this
Rehab and skilled nursing support
Skilled nursing and therapy are described as helpful for progress during rehab.
A few families specifically describe skilled nursing and rehab experiences with positive results, including strength gains and improved mobility over several weeks. Reviewers mention daily physical therapy and nutritional support that helped someone gain weight. One review also describes bringing a loved one for rehab with the plan to return home after Medicaid approval.
caveat
11 reviews mention this
Safety and neglect complaints
Some reviewers describe serious safety and care concerns, including neglect and injuries.
Several reviews are strongly negative and include accounts of neglect-related issues such as bed sores, unexplained injuries, and residents left unattended. Others describe residents in memory care as not receiving appropriate attention, including one review about a loved one being sent out and later passing away. There are also complaints about delayed call light response and staff not addressing problems in a way families expected.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
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