Woodland Manor Nursing And Rehabilitation
Save99 Rigby Owen Road, Conroe, TX 77304
For more information about senior living options: (844) 490-3973
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Woodland Manor Nursing & Rehabilitation presents a striking patchwork of experiences. On one hand, there are glowing notes about a facility that is clean, well-maintained, and welcoming, where staff members are described as professional, kind, and dedicated to going above and beyond to make residents and visitors feel cared for. Several reviewers point to a convenient location on the NW side of Conroe's 336 loop and to a sense of community and warmth that comes from a smaller, close-knit setting. In these accounts, the environment feels like a caring home: well-kept spaces, attentive attention to residents' needs, and a general impression of genuine compassion from the team.
There is a strong thread of praise for the leadership and the changes brought in by new administration. Reviewers note a noticeable shift since Erich Wahl took over as administrator, with many describing him as caring and genuinely devoted to residents. They speak of a more professional atmosphere, new staff members, and a deliberate effort to create a home-like vibe rather than a sterile facility. Several accounts highlight tangible improvements - painting hallways, a friendlier mood among staff, and a renewed sense of purpose among caregivers. In particular, patients' families express relief and reassurance: a sense that their loved ones are in a place where their well?being is actively attended to, and where the administration is reachable and engaged. For families navigating Medicaid decisions or transitions, these stories suggest a facility that can become a better home with the right leadership and ongoing effort.
Within the praise, there are specific testimonials of staff who stand out for their care. Reviewers cite individuals like Amanda G, Lori, and Kimberley for being exceptionally helpful, grateful for the accommodations and for the way staff treat residents as if they were their own family. The sense of gratitude often extends to the broader caregiving team, who are described as friendly, accommodating, and supportive even under the constraints of COVID-19 restrictions. The smaller size of Woodland Manor is repeatedly framed as a strength, allowing staff to form closer relationships with residents and families and to tailor care to individual needs. Even those who initially had doubts about putting a loved one in care acknowledge that recent months have brought meaningful, positive changes.
Yet the facility carries a substantial second reality for many readers. A number of reviewers describe deeply troubling experiences - allegations of neglect, poor hygiene, and a general sense that some staff did not treat residents with the respect and attentiveness expected in a care setting. Complaints include filthy rooms, lingering odors, unaddressed maintenance issues, and a lack of timely communication when problems arise. Some accounts mention bruises and skin injuries without adequate explanations, concerns about why a resident in the memory care unit appeared neglected or went without timely attention, and persistent stories of rude or dismissive staff attitudes when questions or concerns were raised. One reviewer describes leaving a leaf on the floor for three days to test housekeeping and finding that it stayed put, which they used to illustrate broader perceptions of cleanliness and maintenance being insufficient during certain periods.
There are also repeated warnings from families who feel their loved ones were not safe or their belongings were not secure. Several accounts describe missing jewelry and other items after a loved one's passing or during transitions, and one reviewer explicitly states a lack of follow-up after the death of a relative. The concerns extend to structural and safety issues, including multiple leaks in the roof that some say constitute a safety hazard, and claims that the facility was understaffed, with staff overworked and underpaid, leading to frustration and a sense of neglect in care delivery. Reviews frequently point to a disconnect between the administrative or front-desk presence and the day-to-day reality on the floors, with some days characterized by visible staff in low numbers and times when residents appeared unattended.
Memory care, in particular, becomes a focal point for skepticism in some reviews. A heartbreaking note is struck by a family member who says their grandfather in memory care was sent out to hospital and later died, with the implication that he appeared malnourished during his stay. Such statements are among the most serious, and they are paired with broader concerns about the quality of supervision, communication gaps, and the emotional toll on families trying to advocate for their loved ones. The sense of caution is strong in these accounts, with one reviewer urging others to consider other facilities unless they are prepared for the challenges described.
In sum, Woodland Manor emerges as a facility of contrasts. The latest chapters of its story - driven by new leadership and a revived sense of community - offer hope and concrete improvements that many families welcome. At the same time, a substantial number of reviews carry warnings about smell, cleanliness lapses, understaffing, understating concerns, and alleged lapses in safety and responsiveness. For families evaluating Woodland Manor, the message is nuanced: there can be meaningful, positive change under capable administration, but this depends on consistent staffing, robust quality assurance, and ongoing attention to resident dignity, safety, and simple daily needs. Prospective residents and their loved ones are encouraged to visit, ask pointed questions about housekeeping, staffing levels, incident follow-ups, and maintenance, and to observe day-to-day operations closely to determine whether the current state aligns with the care goals they hope to achieve.
Woodland Manor Nursing and Rehabilitation is a premier assisted living community located in Conroe, TX. Our residents enjoy a wide range of amenities and care services designed to enhance their quality of life and provide a comfortable and supportive environment.
Our community offers a beauty salon where residents can pamper themselves and feel their best. Each apartment is equipped with cable or satellite TV for entertainment purposes. We also provide community-operated transportation for our residents to easily access nearby attractions, such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
We understand the importance of staying connected in today's digital world, which is why we have a computer center and Wi-Fi/high-speed internet available for our residents to use. For dining options, we have a spacious dining room where delicious meals are served restaurant-style. Special dietary restrictions are taken into consideration to ensure everyone's needs are met.
At Woodland Manor Nursing and Rehabilitation, we prioritize the physical well-being of our residents. Our fitness room and wellness center offer opportunities for exercise and promoting overall health. Additionally, our spacious outdoor space and garden provide a serene environment for relaxation or engaging in outdoor activities.
Housekeeping services ensure that our residents can enjoy a clean and tidy living space. Apartments come fully furnished for convenience. Private bathrooms offer privacy and independence.
Our dedicated staff is available around the clock with 24-hour call systems and supervision to provide assistance with daily living activities such as bathing, dressing, transfers, meal preparation, medication management, diabetic diets if needed, mental wellness programs, special dietary restrictions support, and transportation arrangements.
To enrich the lives of our residents further, we offer various activities including concierge services to cater to specific needs/requests of individuals. Fitness programs promote physical activity while planned day trips allow exploration outside the community. Resident-run activities encourage socialization among peers while scheduled daily activities keep residents engaged.
Woodland Manor Nursing And Rehabilitation strives to provide a warm, caring, and homely environment where residents can thrive and enjoy their golden years with peace of mind.
Woodland Manor Nursing And Rehabilitation is located at 99 Rigby Owen Road, Conroe, TX 77304 in Montgomery County, Texas
Woodland Manor Nursing And Rehabilitation on seniors.fyi includes 5 photos including images showing building, interior, exterior, landscaping, parking, trees, office, reception desk, and more.
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