The Crossing at Oak Hill Assisted Living and Memory Care

Pros

• The Crossing at Oak Hill has a beautiful facility that is clean and well-maintained, with nice grounds and friendly staff.
• Residents at Legacy Oaks Assisted Living and Memory Care feel comfortable and look forward to seeing the caring staff throughout the day.
• Families appreciate the wide range of enrichment activities offered at Legacy Oaks, which include games, trips, and arts and crafts.
• Many reviewers commend the delicious meals served at Legacy Oaks, highlighting the quality of food as a significant positive aspect.
• Residents enjoy a welcoming community environment where families can interact with events and dine with their loved ones.
• The supportive staff at Legacy Oaks is recognized for their dedication to providing respectful and attentive care to residents in need.
• Overall, reviewers express satisfaction with the level of care their loved ones receive at both The Crossing at Oak Hill and Legacy Oaks facilities.

Cons

• The Crossing at Oak Hill has a memory care unit that feels isolated and lacks integration with other functional levels, making it limited in activities and engagement.
• One reviewer expressed extreme dissatisfaction with Spectrum, stating that the facility is terribly understaffed and not safe for residents.
• Problems were reported regarding food quality and communication, as families were not notified of significant issues like their loved ones contracting COVID or experiencing falls.
• Laundry often goes missing in one facility, indicating poor management of personal belongings.
• There have been high turnover rates among management staff at Legacy Oaks, raising concerns about stability and consistent care.
• Although staff in some facilities are caring, the overall experience can be disappointing due to understaffing and limited activity options.
• One review highlighted that memory care staffing was insufficient, with only one caregiver present when previously there were two.

Review

The experiences shared by individuals regarding assisted living facilities and memory care communities illustrate the diverse landscape of senior care options, highlighting both positive aspects and areas for improvement. Among these facilities, The Crossing at Oak Hill received a mix of reviews that emphasized its newness and attractiveness, featuring well-maintained grounds and a clean environment. Many reviewers noted the impressive staff demeanor and the facility's amenities, including movie theaters and varied activities scheduled throughout the month. However, some voiced concerns about the isolation within the memory care unit, which seemed disconnected from other functional areas of the community. Accessibility was also mentioned as a drawback due to complicated road access off Highway 290.

In contrast to The Crossing at Oak Hill’s generally favorable impressions, another facility under new management – transitioning from its previous name to Spectrum – faced severe criticism. One reviewer expressed deep concern for their parents' safety while residing there, emphasizing serious understaffing issues leading to dangerously slow response times to emergencies. Instances were cited where family members received no notifications regarding significant health issues like falls or Covid infections. Although it used to be considered a decent community, the change in management appeared to exacerbate existing problems rather than resolve them.

Another facility mentioned is Legacy Oaks Assisted Living and Memory Care, which emerged as a favorite among many reviewers thanks to its cleanliness, attentive staff, and delicious food offerings. Long-term connections formed between residents and caregivers fostered a sense of community that resonated deeply with families entrusting their loved ones into this environment. Reviewers frequently highlighted how staff members engaged attentively with residents while participating in enrichment activities that extended beyond ordinary entertainment options like Bingo.

However, even Legacy Oaks encountered challenges related to high management turnover over the past year affecting overall stability within leadership roles. While several executive directors came and went during this period, most commenters noted that general staff remained consistent in delivering compassionate care amidst these transitions. Families felt reassured by knowing their loved ones were being treated kindly despite administrative upheavals—many praised specific staff members for their personalized attention toward residents’ well-being.

One reviewer shared a particularly heartwarming story about their mother’s successful respite care visit at Legacy Oaks before deciding it was where she wanted to permanently reside. With an array of engaging events planned regularly—ranging from arts and crafts activities along with weekly trips—the vibrant atmosphere appealed greatly to families looking for quality assisted living experiences. Cleanliness also factored heavily into positive feedback about this community; joyful interactions among staff helped foster an inviting ambiance that visitors appreciated each time they entered the building.

Overall sentiments indicated that while different facilities have varying levels of success in meeting resident needs—from commendable environments like The Crossing at Oak Hill and Legacy Oaks with caring teams—to disheartening reports from families experiencing safety concerns at Spectrum; prospective residents should thoroughly evaluate each option available carefully before making such impactful decisions relating to senior care placements for themselves or loved ones entrusted into these communities’ hands.

This part of Austin, Texas offers a convenient and diverse range of amenities for seniors looking to settle in a vibrant community. With several restaurants, cafes, pharmacies, and physicians within close proximity, residents have easy access to essential services. The presence of parks such as Windmill Run Park provides opportunities for outdoor recreation and relaxation. Additionally, the variety of theaters nearby allows for entertainment options. For healthcare needs, there are reputable hospitals and clinics in the area. Places of worship like Faith United Methodist Church cater to spiritual needs as well. Overall, this part of Austin combines convenience with opportunities for social engagement and leisure activities, making it a desirable location for seniors looking for a comfortable and fulfilling lifestyle.

Restaurants

• Jim's Restaurant (0.4 miles)
• McDonald's (0.5 miles)
• Jack Allen's Kitchen (1 miles)
• Flores Mexican Restaurant (2.3 miles)
• Kerbey Lane Cafe (2.4 miles)
• Chuy's (2.5 miles)
• P. Terry's Burger Stand (2.6 miles)

Cafes

• Starbucks (0.4 miles)
• Black Rock Coffee Bar (2 miles)
• Summer Moon Coffee (2.1 miles)
• Starbucks (2.7 miles)
• Starbucks (3.7 miles)
• Nordstrom Ebar Artisan Coffee (4.8 miles)
• Starbucks (5.3 miles)

Physicians

• Southwest Pediatric Associates (0.7 miles)
• Schram McDonnell (0.7 miles)
• Howerton Eye Clinic (1.7 miles)
• Balcones Pain Consultants (1.8 miles)
• Plastic Surgery Austin (1.8 miles)
• Westlake Dermatology & Cosmetic Surgery - Southwest Parkway (2 miles)
• ADC Pediatrics (2.2 miles)

Parks

• Windmill Run Park (0.9 miles)
• Dittmar Park (5.7 miles)
• Mary Moore Searight Metropolitan Park (5.9 miles)
• The Watering Bowl (6.9 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.1 miles)
• Walmart Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.7 miles)

Theaters

• Alamo Drafthouse Cinema (2.3 miles)
• AMC Barton Creek Square 14 (4.8 miles)
• Sky Cinemas (5.9 miles)

Hospitals

• Austin Oaks Hospital (5.5 miles)

Places of Worship

• Faith United Methodist Church (6.1 miles)