1106 West Dittmar Road, Austin, TX 78745
For more information about senior living options: (844) 490-3973
Literally every employee was kind and went the extra mile to make her stay comfortable and productive. She was treated with love and respect and made to feel like a family member. The care there was outstanding. The facility was very clean, and the nurses, techs, and front desk staff were professional and caring. The doctors, therapists, and neurologist were outstanding and had faith that my husband would make a full recovery. They believed he would return home to live a normal life, taking care of himself without assistance. They went above expectations to help her.
The reviewers say the facility does not care about patients' quality of life and treats them like prisoners. They claim there is dangerous understaffing, with deaths reportedly rising at night and on weekends. They allege Covid-era staffing cuts left too few employees to provide adequate care. They describe the environment as filthy, with roaches in showers, ants in rooms, and bodily fluids on walls. They report frequent medication errors and that staff mock emotions or force medications. They state fights and chaos occur daily, with little or no consequences for rule-breaking. They claim life-sustaining equipment or other essentials were withheld, compromising safety. They describe the Chaparral unit as torture and the overall care as abusive. They conclude the facility should be shut down due to unsafe, unprofessional care. They say the experience destroyed mental health and left lasting trauma.Texas NeuroRehab Center and its surrounding facilities elicited an extraordinary range of experiences, from horror stories to heartfelt gratitude. Across many accounts, patients and families paint a picture of a place that has legitimate rehabilitation capabilities in some units and for some problems, yet is simultaneously plagued by serious safety concerns, staffing challenges, and inconsistent quality of care. The pattern is not uniform, but the emotions behind these reviews are consistently intense: some people feel rescued by the care they received, while others feel they and their loved ones were exposed to risk, neglect, and mistreatment.
A dominant thread in the negative reviews is a sense of chronic understaffing and overwhelm. Several reviewers describe nights and weekends as particularly dangerous or under-resourced, with attention to patients' needs reportedly slipping when fewer staff are present. Complaints include medication errors, insufficient supervision, and a perception that the facility scaled back staffing since the Covid era. In this vein, families recount real and alarming experiences - patients who were denied life-sustaining equipment, or who were left without proper support during critical times. The environment is described by some as chaotic, with frequent shouting, fights, and a lack of visible consequences for inappropriate behavior by other patients.
Cleanliness and basic safety are repeatedly called into question. Reviewers recount roaches and dead bugs in showers, ants in rooms, and period blood smeared on walls. There are mentions of poor maintenance and other sanitation issues that contribute to a sense that the facility is not a safe or sanitary environment for vulnerable patients. On the care side, some families report medical care lapses, such as being ignored or seeing staff expressing frustration about workload rather than focusing on patient needs. There are also accounts of patients being harmed or traumatized by interactions with other residents, with evictions from units or evacuations when situations escalated to unsafe levels.
Within these concerns, there are also stark stories about the treatment of autistic children or youths in residential settings. One parent explicitly cautions against sending a child there, describing the unit as unsafe and unsanitary, with ongoing peer conflicts and a lack of appropriate responses to safety and behavioral concerns. Another caregiver describes a troubling sequence in which a teen was attacked by another resident, clothes and personal belongings were lost or stolen, and the staff failed to provide adequate protection or remediation. The broader claim is that the system's structure - whether underfunded, undertrained, or overwhelmed - lets dangerous dynamics unfold with insufficient safeguards.
Despite these harsh experiences, there is a significant countercurrent of praise for particular staff, teams, and therapeutic outcomes. Several reviews celebrate dedicated nurses, therapists, and aides who went above and beyond, sometimes naming individuals by name. In the brain-injury and rehab stories, several patients recount meaningful progress and even life-changing recoveries attributed to diligent clinicians - physicians, speech therapists, physical therapists, and occupational therapists who offered encouragement, practical tools, and a sense of hope. In some long-form accounts, families credit specific clinicians for guiding post-stroke or post-traumatic brain injury recoveries, and for fostering a supportive, even familial, atmosphere during a difficult journey.
A recurring theme in the positive narratives is a sense of genuine dedication from staff who show up consistently and treat patients with kindness and respect. Some testimonials emphasize the importance of the care team's encouragement in helping patients regain function, confidence, and independence. There are stories of remarkable improvements after weeks of therapy, including patients returning home with newfound mobility, independence, or the ability to participate in everyday tasks and even discharged with a favorable prognosis. These accounts often mention the collaborative approach of the medical team, transparent communication with families, and a belief in the patient's potential to recover with sustained therapy.
The reviews also reflect tensions around how the facility presents its mission and how care is delivered. Some families criticize what they perceive as a one-size-fits-all approach - relying heavily on stimulants or a narrow set of interventions and not tailoring a comprehensive, patient-centered plan for consciousness disorders or other complex needs. Several reviewers contrast this with stories of personalized care that embraced nutrition, sleep optimization, sensory therapies, and briefer, more flexible treatment planning. Cost is another palpable issue in some accounts, with one family noting a lengthy, expensive stay and questioning whether the care matched the price tag or the patient's readiness for recovery.
Within the diverse experiences, there are clear calls for the facility to be held to high standards of accountability. A number of reviews urge families to be vigilant, do thorough research, and demand comprehensive, individualized treatment planning before entrusting a loved one to care at Texas NeuroRehab. Others advocate for continued operation but with reforms - improved staffing levels, better cleanliness and safety protocols, stronger protections against violence or neglect, and clearer communication about what the facility can and cannot offer. The overarching message across these comments is that the facility sits at a crossroads: for some patients, it can be a turning point toward recovery; for others, it represents a disorienting and sometimes dangerous chapter in a difficult journey.
In sum, the collection of experiences at Texas NeuroRehab Center reveals a facility with undeniable rehabilitation capabilities and a workforce capable of remarkable acts of care, tempered by serious concerns about safety, staffing, and consistency. The place evokes both gratitude and fear, healing and harm, progress and regression. For families and patients considering care here, the most prudent path appears to be careful, unit-by-unit evaluation: seek out specific clinicians with proven rapport and track records, ask pointed questions about safety and daily staffing, insist on a thorough, individualized treatment plan, and prepare for a range of possible experiences. The spectrum of stories suggests that outcomes may depend as much on the particular unit, the time, and the individual caregivers as on the facility as a whole.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Texas Neuro Rehab Center, located in the vibrant city of Austin, TX. Our assisted living community offers a range of amenities and care services to ensure that our residents have a comfortable and supportive environment.
Our fully furnished apartments provide a cozy and welcoming atmosphere for our residents. We also have a dining room where delicious meals are served, accommodating special dietary restrictions. Our dedicated housekeeping staff ensures that the living spaces are always clean and well-maintained.
For those who enjoy spending time outdoors, we have a beautiful garden and outdoor space where residents can relax and soak up the sunshine. We also provide Wi-Fi/high-speed internet and telephone services for staying connected with loved ones.
At Texas Neuro Rehab Center, we prioritize the well-being of our residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. Our caring staff also coordinates with healthcare providers to ensure that all medical needs are met. This includes medication management and transportation arrangements for medical appointments.
To keep our residents engaged and socially active, we offer scheduled daily activities. Whether it's participating in group exercises or attending entertainment events at nearby theaters, there's always something enjoyable happening at our community.
The surrounding area offers numerous conveniences for our residents. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and even a hospital nearby. This allows for easy access to various services and amenities without having to travel far.
Texas Neuro Rehab Center is dedicated to providing compassionate care in a warm and inclusive environment. Come join us and experience the comforts of our assisted living community in Austin!
Texas Neuro Rehab Center is located at 1106 West Dittmar Road, Austin, TX 78745 in Travis County, Texas
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