Ledgestone Independent Living is an assisted living community in Austin, TX.
Information last verified:
13152 Four Star Boulevard, Austin, TX 78737
For more information about senior living options: (866) 208-4318
4.2 from 98 reviews
5 stars
74
4 stars
4
3 stars
1
2 stars
1
1 stars
18
Overall Review of Ledgestone Independent Living
common
Staff kindness and responsiveness stand out
Residents and families consistently describe staff as caring and responsive.
Across the reviews, many residents and family members say the team is welcoming, kind, and respectful, with particular praise for leaders and caregivers by name. Several also describe help being provided when issues come up, including attention from nursing staff and quick follow-through in day-to-day concerns. A smaller set of reviews is negative about communication, rudeness, and whether help is available quickly enough, including concerns tied to the call system and staffing levels.
common
Food quality is a mixed theme
Dining gets strong praise, though some residents report service or quality problems.
Many reviewers say the food is amazing, delicious, or excellent, and several mention meals being consistent and part of what makes the community feel welcoming. Others describe dining disappointments such as decreased servings and choices, overcooked or cold food, and long-running issues during repairs. Where meals are mentioned positively, families also link the dining to resident enjoyment and wellbeing.
common
Activities keep residents engaged
Residents and families frequently mention engaging activities and events.
A recurring theme is that residents have plenty to do, with reviews describing regular schedules, outings, and events for residents and families. Some reviews specifically call out the work of an activities director and mention resident happiness tied to those plans. On the downside, a few reviews describe cancellations or limited offerings, and one reviewer says residents may not receive clear daily activity information.
common
Community cleanliness is praised
Many reviews highlight a clean, well-kept environment.
Numerous positive reviews describe the building as clean, well maintained, and thoughtfully kept, and some mention cleanliness during visits and tours. Several also describe a comfortable, home-like feel that supports a sense of safety. A few negative reviews cite cleanliness or maintenance concerns such as dirty bathrooms, signs of poor upkeep, and even mold noticed during a tour.
caveat
Care consistency and staffing are concerns
Some families raise concerns about staffing, follow-through, and care communication.
Several reviews describe caregivers, med staff, and nursing response as helpful, including support that addresses health changes and day-to-day needs. However, other reviewers report problems like delayed repairs, insufficient staffing, work orders not being handled, and dissatisfaction with how issues were addressed with management. There are also negative reviews focused on care planning and communication during higher-needs situations, including concerns about what families experienced and whether they received answers.
common
Nearby restaurants and shopping nearby
Residents and visitors have multiple nearby dining and pharmacy options.
Reviews don’t focus heavily on outings, but the location around Austin includes nearby restaurants and everyday conveniences. For example, several casual dining options are within about half a mile, and pharmacies are available within roughly a mile and several more within the broader nearby area. The community also sits near a local theater and parks for day trips.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Austin-Bergstrom International (19 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Caring, friendly staff in a clean, home-like environment with engaging activities and strong dining/amenities.
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