NHC Healthcare - Smithville

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NHC Healthcare - Smithville

825 Fisher Avenue, Smithville, TN 37166

For more information about senior living options: (844) 490-3973

3.8 from 12 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 stars
3

Assisted Living Board and Care Home Skilled Nursing Facility

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    Overall Review of NHC Healthcare - Smithville

    Pros

    • pro Wonderfully kind people in this facility.
    • pro The staff are amazing at teaching and helping residents, especially Mrs. Nanci.
    • pro Nursing care is excellent, with care evident in word, body language, and actions from administration to staff.
    • pro The staff have a great attitude and treat residents very well.
    • pro The facility accepts CNA trainees with vision impairment.
    • pro The NHC's free CNA class at the facility is praised for teaching and helping.

    Cons

    • pro The facility is described as having a weak administrator and unmet resident needs.
    • pro There is not enough staff to provide proper care.
    • pro The administrator earns more pay than the lower-level staff.
    • pro Most nurses spend time in the office talking and are often unhelpful and unfriendly.
    • pro There are no call lights to get help, leaving residents lying in their own urine.
    • pro A stepmother reportedly went four days without physical therapy, with concerns about proper care and signs of bed sores.
    • pro Medicare is described as fraudulent, indicating a negative view of the system.
    • pro The reviewer advises against sending loved ones to this facility.

    Review

    The collection of reviews presents a facility that elicits highly divergent experiences from its residents, families, and students. On one end of the spectrum, several voices describe a setting hampered by a weak administrator and insufficient staffing. They note that top management appears to receive more compensation than the frontline caregivers, which many interpret as misaligned priorities. In these accounts, care needs often go unmet, and the atmosphere among the staff can feel distant or unhelpful, with some workers spending time in the office rather than assisting residents. Taken together, these reflections form a portrait of a facility that, for some, falls short of the standard of attentiveness and reliability expected in long-term care.

    Despite these concerns, the reviews also contain strong praise for certain individuals and programs within the facility. One reviewer explicitly credits the institution with accepting them into its CNA training program despite a vision impairment, expressing heartfelt gratitude and wishing blessings upon the staff. This sentiment is echoed in another entry that highlights the facility's free CNA class run by the NHC, praising the staff for their teaching and support, with a special thank-you to Mrs. Nanci for her guidance. These comments illuminate a different facet of the facility: it can be a place of opportunity and encouragement for those seeking to enter or advance in caregiving roles.

    The sentiment about the staff is not uniformly negative or positive; instead, it appears to hinge on personal interactions with individual workers. Some reviewers describe wonderfully kind people and reinforce the sense that certain staff members are deeply invested in residents' wellbeing. In particular, there is appreciation for nursing care that is described as excellent, with care evident in words, body language, and actions - from the administration on down to the direct caregivers. These accounts convey a genuine warmth and attentiveness that stand in sharp contrast to the more critical profiles.

    Safety and quality concerns do appear in several reviews and are presented with a sense of urgency and frustration. One resident reports a lack of call lights to summon help, leaving them lying in their own urine and highlighting a dangerous deficiency in timely assistance. Another reviewer recounts a family member who was left without physical therapy for multiple days after surgery, with a troubling account of neglect - diapers used instead of attention to mobility and signs of bedsores. A critic also claims exposure to potential Medicare fraud, a serious allegation that underscores a fear that financial incentives could be influencing care decisions. These entries underscore important questions about the consistency and reliability of care, and they caution prospective residents and families to seek clear, transparent information about staffing, therapy schedules, and safety protocols.

    In contrast, several readers affirm strong, positive experiences centered on living in the facility or witnessing compassionate care in action. One person proclaims, "I live here and love it and the people," signaling that for some, the community feels like a welcoming home. Others recount progress and improvements in loved ones after medical events such as surgery or strokes, praising the care for helping patients regain mobility and recover. There are mentions of having a mother or relative after hip surgery receiving attentive support, along with appreciation for the overall attitude and approach of a staff that can be friendly, patient-focused, and capable. These affirmations suggest that if residents connect with a receptive subset of the team, the experience can be very positive and personally meaningful.

    Beyond the day-to-day care, the reviews reveal moments of communal respect and gratitude that extend beyond the walls of the facility. One reviewer describes a heartwarming scene in which three individuals delivered a thank-you card from the Smithville, Tennessee Police Department to a resident they regard as a hero. The care team is portrayed as supportive not only of patients but of the wider community, reinforcing a narrative in which the facility serves as a source of dignity and appreciation for public servants and others who have contributed to people's lives. This kind of recognition suggests that, in certain circumstances, the facility can become a place of honor and mutual respect.

    Taken together, the reviews paint a complex, two-sided portrait. The facility appears to struggle with leadership and staffing in ways that affect consistency and responsiveness, and some residents report distressing experiences that raise serious concerns about safety and quality of care. At the same time, there are vivid accounts of compassionate staff, opportunities for training and growth, and genuine, positive relationships that make a real difference in the lives of residents and their families. For anyone considering this facility, the message seems to be: there is potential for excellent care and meaningful human connection, but there are also substantial red flags regarding administration, staffing levels, safety, and adherence to therapeutic protocols. Prospective residents and families would do well to ask direct questions about staffing ratios, call-bell systems, therapy delays, and the facility's accountability measures, while seeking to meet and observe the staff members who will be most involved in daily care.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    NHC Healthcare - Smithville is an assisted living community located in Smithville, TN. Our community provides a range of care services to meet the needs of our residents, including board and care home and skilled nursing facility options.

    At NHC Healthcare - Smithville, we prioritize the comfort and well-being of our residents. Our amenities include a dining room where residents can enjoy delicious meals prepared by our staff, fully furnished accommodations for a cozy living space, and outdoor spaces where residents can relax and enjoy the fresh air. We also offer housekeeping services to ensure that our community remains clean and tidy at all times.

    We understand that transitioning into assisted living can be overwhelming, which is why we provide move-in coordination services to make the process as seamless as possible for our residents. Additionally, for those who wish to stay connected with their loved ones or have access to the internet, we offer Wi-Fi/high-speed internet access.

    Our dedicated staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the medical attention they need. Our team is experienced in managing medications and adhering to special dietary restrictions such as diabetes diets.

    Transportation arrangements are available for medical appointments and regular visits to doctors. Nearby amenities include pharmacies, physicians' offices, restaurants, places of worship, and a hospital.

    To promote an engaging lifestyle for our residents, we schedule daily activities that cater to their interests and preferences. Whether it's participating in group exercise classes or enjoying recreational activities with fellow residents, there's always something enjoyable happening at NHC Healthcare - Smithville.

    Overall, NHC Healthcare - Smithville is committed to providing high-quality care and creating a comfortable environment where seniors can thrive and enjoy their golden years.

    Nearby Places of Interest

    Places of Worship

    • Southern Baptist Convention (0.3 miles)
    • Southern Baptist Convention (0.9 miles)
    • First Baptist Church (0.9 miles)
    • Southern Baptist Convention (3.3 miles)
    • Dry Creek Baptist Church (4.8 miles)
    • Mt Pisgah Free Will Baptist Church (5.4 miles)
    • Southern Baptist Convention (8 miles)

    Pharmacies

    • Fred's Super Dollar (0.5 miles)
    • Webb's Pharmacy, Gifts, & Soda Fountain (0.6 miles)
    • Walmart Pharmacy (0.8 miles)
    • Caldwell's Drug Store (0.8 miles)
    • Johnny's Drugs (0.8 miles)
    • Webb F Z & Sons Pharmacy of Smithville (0.9 miles)
    • Fred's Pharmacy (0.9 miles)

    Restaurants

    • Sonic Drive-In (0.6 miles)
    • McDonald's (0.7 miles)
    • KFC (0.7 miles)
    • Bumpers Drive In (0.8 miles)
    • Kilgore's (2.6 miles)
    • Blue Water Grille (6.9 miles)
    • Rose Garden Restaurant (11 miles)

    Physicians

    • Kimberly Tabor, DO (0.8 miles)
    • Family Medical Center (1.2 miles)
    • Stones River Specialty Clinic (16.2 miles)
    • Mountain View Medical Family Practice (16.2 miles)
    • Spurlock, James Mountain View Medical (16.2 miles)
    • Woodbury Medical Center (16.3 miles)
    • McMinnville Hearing Center (17.4 miles)

    Hospitals

    • Dekalb Community Hospital (1 miles)
    • Claiborne County Hospit (16.2 miles)
    • Ascension Saint Thomas Stones River (16.2 miles)
    • Cannon County Hospital (16.2 miles)

    Transportation

    • Sue's Taxidermy & Deer Processing (6.4 miles)
    • U-Haul (15.7 miles)
    • Warren County Memorial Airport (RNC) (17 miles)

    Cafes

    • Short Mountain Distillery (8.4 miles)

    Parks

    • Floating Mill Park (12.2 miles)
    • Rock Island State Park (13.9 miles)
    • Burgess Falls State Park (14.2 miles)
    • Burgess Falls State Natural Area (14.7 miles)
    • Lincoln's Place Playground (16.3 miles)
    • Edgar Evins State Park (17.5 miles)
    • Mc Minnville Parks & Rec Department (17.9 miles)

    Frequently Asked Questions

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