Senior Citizen Home Assistance Service, Inc.

Pros

• The staff are compassionate and caring toward all clients and caregivers.
• The environment is welcoming and pleasant.
• Wayne is praised as the best instructor during orientation.
• Kristen is described as a wonderful in-home caregiver.
• The staff are friendly and attentive to the needs of families and residents.
• The organization is described as the best senior living facility in Knoxville.

Cons

• They couldn't even consider this service at $20?$23 per hour.
• They found the pricing prohibitive, even with the sliding-scale rate of $11?$17 per hour.

Review

SCHAS emerges in these reviews as a place where care and service are delivered with genuine warmth. Across multiple voices, the common thread is a deep appreciation for a compassionate, caring team that treats both clients and caregivers with respect and kindness. People describe the organization as a welcoming environment filled with pleasant, approachable staff who make it easy to feel comfortable asking for help and accepting support. The tone suggests a culture built on empathy and attentiveness, where the goal is to support families as they navigate caregiving needs.

The experience of getting started with SCHAS is highlighted by a smooth, well-run orientation. One reviewer notes that the orientation went great and specifically singles out Wayne as the best instructor, underscoring the quality of the training and guidance provided to new clients and caregivers. This praise paints a picture of an onboarding process that leaves participants feeling informed, confident, and at ease about the care plan and what to expect moving forward.

When it comes to in-home caregiving, the reviews tell stories of reliable, well-trained professionals who become trusted members of the family's circle. A family shared that their father received in-home care through SCHAS and that their caregiver, Kristen, was wonderful. The sentiment is clear: Kristen's care left a lasting positive impression, and the family would readily recommend SCHAS to others seeking dependable, well-trained in-home support. The emphasis is on trust, consistency, and the sense that the caregiver truly listens and responds to a loved one's needs.

Care for other loved ones is described with equal warmth. One reviewer notes that SCHAS takes excellent care of their mother, with staff who are consistently friendly and attentive to the needs of both family members and residents. This reflects a broader culture within SCHAS where staff are not only professional but genuinely attentive to the day-to-day moments that matter to families - from comfort and safety to personal communication and reassurance.

A strong sense of regional pride also appears in the feedback, with a reviewer calling SCHAS "the best Senior Living Facility in Knoxville." Even as the phrasing is admiring and emphatic, it also hints at a broader reputation for high-quality care within the Knoxville area. The recurring praise for staff, training, and caregiver reliability aligns with this upbeat assessment, suggesting a widely held view that the organization excels in delivering compassionate senior care with a focus on resident well-being.

Pricing and affordability show a more nuanced picture. One reviewer clearly finds the rates ($20 to $23 per hour) prohibitive, indicating that the service would not be affordable for them. Yet another aspect of the conversation is a sliding-scale option that appears to adjust rates based on income, described as ranging from about $11 to $17 per hour. This contrast highlights a tension many families face: the quality and reliability of care matched against cost. The presence of a sliding-scale option is noted as a potential path to making services accessible, even as some families still perceive the base rates as a barrier.

Taken together, the reviews portray SCHAS as a compassionate, customer-centered organization that excels in both in-home caregiving and senior living support. The environment is consistently described as welcoming and friendly, with a strong emphasis on training, reliability, and attentive care. Positive experiences with individual caregivers, like Kristen, and the broader staff, including the seasoned guidance of Wayne, contribute to a sense of trust and satisfaction. While pricing can be a consideration for some families, the existence of a sliding-scale option suggests that SCHAS is aware of affordability concerns and is prepared to work with families to find viable paths to high-quality care. Overall, the sentiment is that SCHAS provides thoughtful, person-centered support that families can rely on during difficult times and as a steady partner in daily caregiving.

Places of Worship

• Spiritual Touch Baptist Church (0.8 miles)
• Southern Baptist Convention (1.4 miles)
• Cardiff Baptist Church (1.6 miles)
• Baptist Student Union Center (2.6 miles)
• New Hope Baptist Church (4.1 miles)
• Two Rivers Church (4.7 miles)
• Williams Chapel AME Zion Church (5.2 miles)

Restaurants

• Captain D's (1.3 miles)
• Little Caesars Pizza (1.6 miles)
• El Patron II (1.6 miles)
• Lighthouse Pub (2.7 miles)
• Domino's Pizza (3.1 miles)
• The Meat House (4.8 miles)
• Tri-City Lanes (5 miles)

Pharmacies

• Walgreens (1.6 miles)
• Live & Let Live Drug Store (1.6 miles)
• CVS Pharmacy (5.6 miles)
• Chase Pharmacy at Physicians Plaza (6.5 miles)
• Walgreens (6.7 miles)
• Chase Drugs (7.3 miles)
• Riddle Drugs (7.4 miles)

Transportation

• Sound Aviation (1.9 miles)
• Pegasus Airfield (9.3 miles)

Physicians

• Herrell, Evann - Express Health Care Medical (2.5 miles)
• Wade Sandra Nurse Practioner (2.7 miles)
• Wakham, Dr Mancel (2.7 miles)
• Family Foot & Ankle Care (6.5 miles)
• Physicians Plaza-Roane County (6.6 miles)
• Roane County Family Practice (6.6 miles)
• Oak Ridge Urology Associates (7.3 miles)

Cafes

• Papa Joe's Country Cafe (3.4 miles)
• Harriman Cafe (6.3 miles)
• Best Chance Sports Cafe (7.4 miles)
• Glade Cafe (15.4 miles)
• Country Side Cafe (15.6 miles)

Hospitals

• Roane Medical Center (6 miles)
• Roane Medical Women's Center (7.2 miles)
• Kingston Dialysis Center (8.9 miles)

Parks

• David Webb Riverfront Park (7 miles)
• River Front Park (7.1 miles)
• Kingston City Park South (8 miles)
• Lone Mountain State Forest (13.9 miles)

Theaters

• Princess Theatre (7.4 miles)