Amada Senior Care Nashville

Pros

• The staff are flexible, friendly, and professional, and trusted with their loved ones' well-being.
• They are punctual, responsible, professional, and kind, and highly recommended.
• AMADA is one of the most organized caregiving agencies, providing direct answers, clear pricing, and good communication.
• Tamaya excels at handling schedules and finding a care team, with Shuntel offering on-site check-ins and adjustments.
• Kelly and Kevin are knowledgeable about veterans, private pay, and insurance; the services are helpful, and the staff are dependable and punctual.
• Amada caregivers and staff feel like family and go above and beyond to engage loved ones.
• The care is excellent and personalized, with regular check-ins and a strong sense of security.
• Amada's services are top-notch - dependable, courteous, professional, and punctual - making the process seamless and giving peace of mind.

Cons

• After the fall incident, Amada refused to offer any discount for future care.
• They did not file a claim or help financially after the incident, despite being licensed and insured, and Kevin said he would do nothing to assist.
• Kevin is described as a slick businessman who would not take responsibility for what happened.
• The caregiver's meltdown during the fall indicated poor crisis-management skills.
• The reviewer would never recommend Amada after this incident.
• They describe caregiver services as insanely expensive, signaling dissatisfaction with pricing.

Review

Amada Senior Care comes through in many ways that families facing elder care need most: reliability, warmth, and a steady hand when situations are uncertain. Across several accounts, the staff are described as flexible, friendly, and professional, with families feeling comfortable leaving their loved ones in their care for a few hours at a time. The core sentiment is one of trust - an ever-present sense that the people they hire to look after mom or dad are genuinely focused on safety, dignity, and well-being.

What sets Amada apart for many clients is the way they are organized and communicative from the very start. One reviewer called Amada "one of the most organized caregiving agencies," highlighting that the team provided direct, timely answers to questions about services, pricing, and logistics - something that was not always found with other agencies. The experience of speaking with Tamaya, who handles scheduling, and Shuntel, a client care manager who can come to the home to adjust care on the spot, illustrates a hands-on, responsive approach. The sense is that Amada doesn't just place caregivers; they actively manage and adapt the care plan as needs evolve, keeping families in the loop every step of the way.

Caregivers at Amada are frequently described as forming bonds with loved ones and feeling like part of the family. Families praise caregivers who engage loved ones, help with daily activities, and keep them engaged and safe. The narrative often emphasizes not just the technical tasks of caregiving but the emotional and relational aspects: caregivers who are attentive, patient, and invested in the client's quality of life. Reviews also stress how the office and care team coordinate to match personalities and skills with the person receiving care, and how regular check-ins by the office help maintain continuity and peace of mind.

The positive experiences are reinforced by stories of practical support: assistance that helps veterans or private-pay families navigate options, coordination of schedules to cover shifts, and a demonstrated ability to keep seniors safe and comfortable at home. Several reviewers note that staff are dependable and punctual, with caregivers arriving on time, sometimes early, and ready to get to work. The reassurance that comes from knowing there is a 24/7 care framework and a dedicated care manager who follows up regularly is a recurring theme. In short, families report not just care, but a partner in caregiving that reduces stress and strengthens security at home.

Amada's impact is not without its complexities, however. One widely shared account recounts a grave incident: a 91-year-old father, who was a high fall risk, fell while under Amada's watch, suffering a traumatic brain injury after a sequence of events that left the family questioning how the incident occurred and who bore responsibility. The reviewer describes a caregiver who remained with the client and did her best in a terrifying moment, but ultimately held Amada accountable for the outcome. The family reports that Amada declined to offer any discount or financial remedy for the extended care needs that followed, and the tone of the account is one of disappointment over the way the situation was handled at the leadership level. This perspective contrasts sharply with the many positive experiences and is a sobering reminder that even excellent day-to-day care can be overshadowed by a high-stakes incident, and that how a company responds to crises can be a decisive factor for families evaluating their options.

Despite that challenging episode, other reviewers recount overwhelmingly positive trajectories: caregivers who are described as compassionate, kind, and skilled; office teams that are responsive and supportive; and a strong sense of security from having a dedicated team that regularly checks in and adjusts care as needed. Some stories highlight the emotional relief of finding a caregiver who connects quickly with both the elder and the family, and of having a team that prioritizes safety while also enabling meaningful daily activities and engagement. The experiences span a range of situations - from respite care through VA referrals to long-term private arrangements - yet consistently point to Amada as a dependable partner that families can trust to treat their loved ones with respect and dignity.

Pricing and value are touched upon in a few reviews as well. One reviewer notes that Amada's prices were not outrageous compared with other caregiver services, while acknowledging that most agencies in this space tend to be expensive overall. In another voice, a reviewer describes the price landscape as "insanely expensive" across the industry, using this comparison to frame Amada's pricing alongside the broader market. Taken together, these reflections suggest that families weigh cost against the quality of care, the ease of service, and the peace of mind they gain, with Amada often emerging as a strong option when compared to alternatives.

In reflecting on the overall mosaic of experiences, a common thread stands out: Amada Senior Care is frequently described as professional, capable, and deeply committed to the welfare of their clients. The majority of reviews celebrate the organization's ability to deliver compassionate, dependable caregiving that makes a tangible difference in daily life - whether by enabling loved ones to stay at home, ensuring safety, or providing emotional support that helps families sleep a little easier at night. The presence of dedicated team members who go the extra mile - caregivers who build relationships, and office staff who stay engaged and responsive - makes a strong impression on those who rely on them.

Ultimately, the picture that emerges is one of a caregiving partner that many families come to rely on for steady, attentive, and respectful in-home care. Amada's strengths - clear communication, efficient organization, and staff who feel like family - are balanced by a cautionary note about crisis management and accountability in the most serious of incidents. For families exploring options, the message is nuanced: Amada can offer a dependable, heart-centered approach to home care with a robust support structure, while also underscoring the importance of dialogue about safety protocols, crisis response, and what recourse is available if things go wrong. If you're seeking a caregiving partner who prioritizes trust, warmth, and ongoing adjustment to evolving needs, Amada presents a compelling option to consider.

This part of Murfreesboro, Tennessee offers a convenient and bustling location with a variety of amenities within close proximity. With several physicians' offices, pharmacies, and hospitals nearby, residents can easily access healthcare services. There are also plenty of dining options ranging from fast food to sit-down restaurants, as well as cafes for a relaxing cup of coffee. Places of worship are within a short drive for those who prioritize spiritual needs. Additionally, the area features several parks where seniors can enjoy outdoor activities and nature walks. Overall, this part of Murfreesboro provides a well-rounded community with essential services and recreational opportunities for senior living.

Physicians

• HearingLife (0 miles)
• Karen Jane Puckett (0 miles)
• Hancock Diabetes And Endocrine Center (0.3 miles)
• Vanderbilt Eye Institute Murfreesboro Stones River (0.3 miles)
• Genesis Psychiatric Services (0.9 miles)
• Dr Michael MacQuarrie Office (1 miles)
• Hearing Aid And Audiol (1 miles)

Restaurants

• Sonic Drive-In (0.1 miles)
• Oscar's Taco Shop (0.2 miles)
• Chick-Fil-A (0.4 miles)
• Andy's Frozen Custard (0.7 miles)
• Cook Out (0.8 miles)
• McDonald's (1.7 miles)
• Demos' Restaurant (1.7 miles)

Transportation

• Murfreesboro Municipal Airport (MBT) (0.2 miles)

Pharmacies

• Reeves-Sain Extended Care (0.3 miles)
• Reeves-Sain Drug Store (0.3 miles)
• Walgreens (0.5 miles)
• Black's Apothecary (0.7 miles)
• Kroger Pharmacy (0.8 miles)
• CVS Pharmacy (1.1 miles)
• Terrace Pharmacy (1.2 miles)

Cafes

• Panera Bread (0.4 miles)
• Starbucks (0.7 miles)
• Just Love Coffee Cafe - The Fountains at Gateway (2.2 miles)
• Panera Bread (3.1 miles)
• Starbucks (3.4 miles)

Hospitals

• Ecmo Advantage (0.6 miles)
• Uspi Mid State Endoscopy Center (1.2 miles)
• Allergy & Asthma Center PC (2.6 miles)

Places of Worship

• Trinity United Methodist Church (1.1 miles)
• St Marks United Methodist Church (1.7 miles)
• First United Methodist Church (2.5 miles)
• Experience Community (2.6 miles)

Parks

• Cannonsburgh Village (2.3 miles)
• Kids' Castle At Old Fort Park (2.4 miles)
• Old Fort Park (2.4 miles)
• Stones River National Battlefield (2.9 miles)
• Richard Siegel Park (3.4 miles)