For more information about senior living options: (844) 490-3973
4.3 from 33 reviews
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Assisted LivingDay ProgramMemory Care
Pricing
At The Courtyards at Knoxville - The Orchards, monthly costs for residents are competitive when compared to both Knox County and the broader state of Tennessee. For a semi-private room, the facility charges $2,950, which is slightly above the county average of $2,932 but remains lower than the state average of $3,162. In terms of studio accommodations, the monthly rate is $3,800; this figure exceeds both the Knox County average of $3,019 and the state average of $3,485. Overall, while some costs align closely with local averages, The Courtyards at Knoxville - The Orchards offers a unique balance of care and amenities that may justify these rates for potential residents seeking quality options in senior living.
Floor plans
The Courtyards at Knoxville - The Orchards
Knox County
Tennessee
Semi-Private
$2,950
$2,932
$3,162
Studio
$3,800
$3,019
$3,485
Overall Review
Pros
The staff at The Courtyards is consistently described as caring and friendly, providing great support to residents and their families.
Many families feel that their loved ones are safe and well taken care of in this community, appreciating the communication and assistance provided by the caregivers.
Residents enjoy the meals and companionship offered, significantly improving their quality of life after transitioning to the community.
The community features a comfortable, clean atmosphere with plenty of activities available for residents to engage in.
Several reviews highlight positive experiences during tours, noting friendly and knowledgeable staff who addressed all questions and concerns effectively.
Cons
The management at the facility is unresponsive to concerns and has lied to families about care.
Some caregivers have a negative attitude and are not properly trained, leading to poor handling of residents with dementia or Alzheimer's.
There are issues with staffing levels, resulting in inadequate supervision of residents.
One worker on the night shift is described as "hateful" towards patients, contributing to a hostile environment.
Significant complaints were made about the lack of care and attention given to residents, alleging neglectful behavior by staff members.
Families have expressed dissatisfaction with billing practices following a resident's death, feeling it was unfair and exploitative.
There are accusations of staff spending time on their phones instead of attending to resident needs.
A family reported a distressing incident where a resident was found locked in a closet, indicating severe lapses in supervision and care.
The facility's attempt to keep residents who do not need assisted living care raises concerns about prioritizing profit over patient well-being.
Review
The experience of families with assisted living facilities varies significantly, as reflected in the reviews for The Courtyards and similar communities. While some individuals express satisfaction with the care their loved ones receive, others raise serious concerns regarding staffing levels, resident care, and overall management quality. This dichotomy presents a complex picture of what families can expect when choosing a place for their elderly relatives.
Many reviewers commend the staff at The Courtyards, frequently citing them as the centerpiece of positive experiences. Descriptions highlight caregivers who are attentive and friendly, noting that they go above and beyond to support residents during challenging times. Positive interactions involving communication between staff and families have been mentioned repeatedly; loved ones feel reassured knowing that doctors are accessible and quick to respond to any emergencies. For instance, one reviewer emphasized how essential these relationships were during an emergency situation where family members needed assistance quickly. Such thoughtful engagement has reportedly eased families’ worries about placing their relatives in assisted living.
However, despite these commendations for staff friendliness and attentiveness, several reviews point toward incidents of inadequate training among employees. Some comments indicated that specific caregivers exhibited poor attitudes towards residents or lacked necessary skills to manage complex medical needs appropriately. Critics voiced concerns about a lack of supervision during night shifts due to insufficient staffing levels. Situations where issues arise—for instance, when residents face medical emergencies—often end with ambulance calls rather than appropriate on-site evaluations by trained professionals. These gaps in care underline significant operational shortcomings within the facility’s management structures.
In juxtaposition to the favorable remarks about the caregiving staff, there exist numerous negative accounts regarding administrative practices at The Courtyards. Several reviewers accused management of being unresponsive to concerns raised by family members and described experiences with dishonesty regarding facility policies or procedures. One particularly distressing account recounted how a grieving family was unexpectedly charged rent for days following a loved one's death due to lack of clear communication around billing practices associated with room occupancy after death—an incident perceived as both inconsiderate and exploitative.
Transitioning into assisted living can be emotionally challenging for seniors who may experience loneliness or depression during this adjustment period; however, some reports indicate positive transformations post-move into The Courtyards. Families noted changes from initial resistance toward embracing companionship from both staff and fellow residents over time, leading to improved mental well-being among those adjusting to communal living situations. Such outcomes offer hope that even amidst some critiques surrounding care standards or facility policies, many residents find solace in social interactions they develop within these communities.
Yet not all narratives within this collection lead to uplifting conclusions about The Courtyards' environment; other testimonials paint starkly negative portraits that suggest systemic issues requiring urgent attention from both stakeholders and administrative bodies overseeing such communities' operations. Reports detailed instances concerning unsafe conditions wherein residents were allegedly found abandoned or neglected—thus igniting alarm bells amongst family members advocating for better oversight designed not only for physical safety but also emotional stability among vulnerable populations residing there.
Overall, while individual experiences may differ widely based on personal circumstances at The Courtyards as well as specific caregiver encounters shaped by staffing variables across different times of day—and perceptions will inevitably shade opinions concerning satisfaction levels—it remains evident that addressing leadership challenges is paramount in guaranteeing families feel confident entrusting their loved ones into such facilities long-term. Whether by enhancing staff training protocols ensuring consistent compassion-driven service delivery culture persists throughout every shift’s coverage—the goal must invariably center around making resident welfare a priority over profitability alone within broadly sweeping frameworks regulating eldercare environments today.
Features
Housing
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Pets
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years.
Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Transportation
McGhee-Tyson (14 miles away)
Care Services
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Dining
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Activities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Forever fit"Forever fit" programs are crucial for seniors as they promote physical activity, social engagement, and overall well-being. These programs help seniors maintain their independence, improve their strength and flexibility, and reduce the risk of chronic diseases. By participating in these activities, seniors can enjoy a higher quality of life and live independently for longer.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.
Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.
Languages Spoken
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
Description
The Courtyards at Knoxville - The Orchards is an assisted living community located in Knoxville, TN. We offer various types of care including day programs and specialized memory care for those with dementia or Alzheimer's disease. Our community is designed to provide a comfortable and engaging environment for our residents.
We pride ourselves on offering a wide range of amenities to enhance the quality of life for our residents. On-site activities such as art classes, cooking classes, and brain fitness exercises are available to promote mental stimulation and creativity. We also organize day trips and outings to provide opportunities for socialization and exploration. Devotional services can be enjoyed both on-site and off-site, catering to the spiritual needs of our residents.
Our dining room offers nutritious meals prepared and served by our dedicated staff. Assistance with bathing, dressing, medication management, diabetic care, and incontinence care are provided by our trained caregivers to ensure the well-being of our residents. Housekeeping services and laundry are also available to make daily living easier.
Outside, we have beautiful gardens where residents can enjoy nature, as well as outdoor common areas for relaxation or socialization. Our party space is perfect for hosting gatherings or celebrations. We also provide respite or short term stays for those in need of temporary assistance or recovery.
For veterans, we offer VA benefits consultation to help navigate the financial aspects of assisted living. Wheelchair accessible showers are available to accommodate individuals with mobility issues.
In terms of location, we are conveniently situated near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy access to amenities and healthcare services.
At The Courtyards at Knoxville - The Orchards, we strive to create a caring and supportive community where residents can thrive physically, mentally, and emotionally while receiving personalized care tailored to their individual needs.
Nearby Places of Interest
This area of Knoxville, Tennessee, offers a variety of amenities and services that may be appealing to seniors looking to relocate. With a selection of restaurants such as Cracker Barrel, Applebee's, and local favorites like Louis Original Drive In Restaurant, there are plenty of dining options nearby. Additionally, there are multiple pharmacies including Walgreens and CVS Pharmacy conveniently located within a few miles. For those who enjoy coffee or tea, there are several cafes such as Starbucks and Wild Love Bakehouse in the vicinity. Medical care is easily accessible with physicians like Fred Bennett, MD and Mercy Health Partners nearby, along with hospitals like North Knoxville Medical Center and Fort Sanders Hospital within a short drive. The area also boasts recreational opportunities with parks like Victor Ashe Park and World's Fair Park close by. Places of worship such as Temple Baptist Church and Immaculate Conception Catholic Church offer religious services for those interested. Overall, this part of Knoxville provides convenient access to essential services and recreational activities for seniors looking to settle in the area.
Restaurants
Cracker Barrel (0.8 miles)
Applebee's (0.9 miles)
McDonald's (1.2 miles)
Wendy's (1.2 miles)
Louis Original Drive In Restaurant (1.7 miles)
McDonald's (1.8 miles)
Sonic Drive-In (1.8 miles)
Pharmacies
Walgreens (1.6 miles)
CVS Pharmacy (1.8 miles)
Mac's Pharmacy (2.6 miles)
CVS Pharmacy (3.4 miles)
Paragon Infusion Center Knoxville (4 miles)
Walgreens (4.2 miles)
H Bolton (4.2 miles)
Cafes
Starbucks (1.7 miles)
Starbucks (1.9 miles)
Wild Love Bakehouse (2.3 miles)
K Brew Coffee House (2.8 miles)
Jacks Coffee & Plants (3.1 miles)
Starbucks (4 miles)
Starbucks (4.3 miles)
Physicians
Fred Bennett, MD (1.9 miles)
FMC North Knoxville (2 miles)
Allergy Partners of Eastern Tennessee (2.1 miles)
East Tennessee Oral & Maxillofacial Surgery (2.1 miles)
Mercy Health Partners (2.2 miles)
Rashmi Hottigoudar, MD (2.2 miles)
Gastrointestional Associates (3.2 miles)
Hospitals
Steps House (2.8 miles)
North Knoxville Medical Center (3.6 miles)
Fort Sanders Hospital (4.1 miles)
East Tennessee Children's Hospital (4.2 miles)
Steps House (5 miles)
Parks
Victor Ashe Park (2.9 miles)
World's Fair Park (4.1 miles)
New Harvest Park Farmers Market (4.4 miles)
Places of Worship
Water Angel Ministries (3.2 miles)
Powell United Methodist Child Care Center (3.7 miles)
At The Courtyards at Knoxville - The Orchards, monthly costs for residents are competitive when compared to both Knox County and the broader state of Tennessee. For a semi-private room, the facility charges $2,950, which is slightly above the county average of $2,932 but remains lower than the state average of $3,162. In terms of studio accommodations, the monthly rate is $3,800; this figure exceeds both the Knox County average of $3,019 and the state average of $3,485. Overall, while some costs align closely with local averages, The Courtyards at Knoxville - The Orchards offers a unique balance of care and amenities that may justify these rates for potential residents seeking quality options in senior living.
The Courtyards at Knoxville - The Orchards offers a range of specialized services that cater to the unique needs of residents experiencing dementia or Alzheimer's disease. Assistance with bathing and dressing promotes dignity and comfort, allowing residents to maintain personal hygiene and appearance, which can be particularly challenging for those with cognitive impairments. Brain fitness activities are designed to stimulate cognitive function and memory recall, fostering engagement and maintaining mental agility. Incontinence care ensures that residents feel secure and respected, alleviating anxiety related to personal care needs. Meal preparation and service provide nutrition tailored to individual dietary requirements while creating a structured routine around mealtime, which can be reassuring for individuals with memory difficulties. Finally, medication management is critical in ensuring that residents receive the proper medications at the right times, helping to minimize confusion and promote overall health stability--essential components in supporting those navigating memory loss challenges.
The Courtyards at Knoxville - The Orchards on seniors.fyi includes 11 photos including images showing bedroom, interior, decor, bathroom, dining, outdoor, kitchen, shower, and more.
Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.
Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
The Courtyards at Knoxville - The Orchards photos
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