The Courtyards Senior Living-Knoxville 3 in Knoxville, TN
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Information last verified:
801 East Inskip Drive, Knoxville, TN 37912
For more information about senior living options: (844) 490-3973
The Courtyards Senior Living is a wonderful community with a kind and loving atmosphere. The executive director April helps make the enrollment process smooth and is always available to answer questions. The staff at The Courtyards help residents feel welcomed and loved in their new home. The Courtyards in Knoxville helps residents enjoy assisted living, with caring and supportive staff. The smaller buildings at The Courtyards are really great. The Courtyards is seen as a blessing to families, with caregivers who provide attentive care and companionship. People can’t recommend The Courtyards enough.
They say the Courtyards has gone downhill, with many staff overworked, food described as a disgrace, and rooms and laundry left unclean. They describe the Knoxville location as unprofessional and unorganized, with poor communication, and say they would not recommend it. A former employee claims aides do not wear gloves or wash hands between residents, and criticizes the administration as unorganized with a lack of communication. There are claims of mismanagement and financial impropriety, including allegations of power-of-attorney misuse involving a relative. They describe very poor care, including call lights not answered, medications late, insufficient staff, cold food, missed showers, unclean rooms and linens, laundry mix-ups, and no temperature control. They allege COVID-19 safety failures, such as PPE shortages, infections, and the facility refusing to administer tests. They state the administration failed to follow through on promises to help relocate if placement wasn’t right and instead pursued outstanding funds.The Courtyards Senior Living-Knoxville 3 is best suited for families seeking a small, home-like assisted living experience where residents are known by name and staff strive to cultivate a warm, familial atmosphere. This community appeals to families who value personal attention, easy access to leadership, and a culture that emphasizes kindness and relationship-building. It tends to work well for residents who thrive in a intimate setting and for loved ones who want to stay closely involved in daily care, meals, and social routines through a relatively straightforward admission process led by a proactive administrator.
Those considering alternatives should note that this location may not be the fit for families prioritizing consistently rock-solid staffing, flawless day-to-day operations, and elite culinary or clinical standards. Several reviews flag ongoing concerns about staffing levels, timely med administration, and routine housekeeping. If the priority is to minimize risk around call-light response, housekeeping lapses, or frequent changes in staff who know the resident, a larger, more tightly governed campus with higher adult-to-staff ratios and a more centralized quality control could be a better fit. For families worried about long-term consistency, exploring other Knoxville-area options with documented QA improvements may be prudent.
The strongest positives center on people and process when leadership is present and engaged. Families repeatedly praise the direct involvement of the admissions team, especially the executive director, and highlight how administrators and front-line staff welcomed residents and helped families navigate transitions. The small-building format is repeatedly described as a strength, enabling close-knit relationships, quicker adjustments to resident needs, and a sense that “caregivers know the person.” When these elements are in place, residents appear to flourish socially, and families feel reassured by hands-on communication and visible compassion from the staff.
Yet the drawbacks are real and frequently echoed across several reviews. Reported issues include inconsistent staffing levels and overwork among aides, food quality concerns, and routine lapses with room cleaning and laundry. Some families report delayed medication administration and insufficient supervision, alongside complaints about administration and communication gaps. The contrast between the overwhelmingly positive, personal-care stories and the more negative operational experiences is sharp enough to caution any prospective mover-in, especially for those who rely on predictable daily routines, timely medical responses, and consistently clean living spaces.
In weighing the pros and cons, the essential calculus is clear: the intimate, people-focused environment can offset some daily-care challenges when staffing is stable and leadership remains visible. The “smaller is better” ethos translates into quicker rapport-building with residents and families, more responsive admissions, and a sense that staff truly care. But the same small scale makes the community more vulnerable to disruptions in staffing, management communication, and service consistency. When care gaps emerge or become repeated, the warmth can be overshadowed by reliability concerns, making the experience feel uneven.
For decision-making, this community fits best for families who want a warm, neighborly setting and are prepared to actively engage in oversight and advocacy. Prospective residents should prioritize multiple visits to observe day-to-day operations: call-light responsiveness, meal quality, cleanliness, and how staff interact with residents who have differing needs. Ask direct questions about staffing ratios, shift coverage, med-pass processes, and what concrete steps have been taken to address past criticisms. It may also be wise to compare the Inskip location against Knoxville 3 to ensure the chosen site aligns with expectations for supervision, programming, and daily maintenance.
Ultimately, The Courtyards Senior Living-Knoxville 3 remains a viable option for families seeking a small, person-centered environment with compassionate staff. It is not a universal solution, however, and requires discernment regarding stability, operational consistency, and ceremonial care versus clinical certainty. The right choice hinges on balancing the value placed on warmth, individualized attention, and family involvement against the need for steady staffing, predictable routines, and reliable logistics. When those priorities align, this community can feel like a true home; when they don’t, better-equipped alternatives with stronger governance and higher staffing may offer greater peace of mind.
57 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McGhee-Tyson (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Courtyards Senior Living-Knoxville 3, located in Knoxville, TN, is a premier assisted living community that offers exceptional amenities and care services for seniors. Our residents enjoy a wide range of amenities including a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a beautiful garden, housekeeping services, kitchenette options, move-in coordination assistance, outdoor space for relaxation and socializing, private bathrooms for added privacy and convenience, restaurant-style dining experiences with special dietary restrictions catered to, access to a small library, telephone availability for easy communication with loved ones and friends, wellness center facilities for maintaining physical health and well-being , as well as Wi-Fi/high-speed internet connectivity to stay connected with the world.
Our dedicated care team provides round-the-clock supervision ensuring that our residents receive the support they need in their activities of daily living. We offer assistance with bathing and dressing to ensure personal hygiene and grooming needs are met. Additionally, our staff provides assistance with transfers to enhance mobility and independence. Our community also caters to specific dietary requirements such as diabetes diets and accommodates special dietary restrictions.
Residents at The Courtyards Senior Living-Knoxville 3 can expect personalized medication management services to ensure the right dosage at the right time. We also arrange transportation for medical appointments or other necessary outings.
Engaging activities are an essential part of our community's daily life. Residents can enjoy concierge services that add comfort and convenience to their experience. Our fitness programs encourage staying active and healthy while planned day trips offer opportunities for exploration and socialization. Resident-run activities promote meaningful connections within the community while scheduled daily activities keep residents engaged in various hobbies and interests.
With numerous cafes nearby offering delicious dining options outside the community premises along with parks available for leisurely walks or recreational activities just around the corner; our residents have easy access to the local amenities. Additionally, multiple pharmacies and physicians in close proximity ensure convenient healthcare services. There is a wide variety of restaurant choices catering to different culinary preferences as well as places of worship nearby for spiritual needs. Furthermore, theaters and hospitals are within reach for additional entertainment options and medical emergencies.
At The Courtyards Senior Living-Knoxville 3, we strive to provide a comfortable and enriching living environment where seniors can maintain their independence while receiving the support they need.
The Courtyards Senior Living-Knoxville 3 is located at 801 East Inskip Drive, Knoxville, TN 37912 in Knox County, Tennessee
The Courtyards Senior Living-Knoxville 3 on seniors.fyi includes 10 photos including images showing bedroom, decor, interior, kitchen, bathroom, building, architecture, lights, and more.
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