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Heritage Assisted Living West Knoxville TN in Knoxville, TN

Heritage Assisted Living West Knoxville TN is an assisted living community in Knoxville, TN.

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Heritage Assisted Living West Knoxville TN in Knoxville, TN

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Heritage Assisted Living West Knoxville TN Heritage Assisted Living West Knoxville TN

273 S Peters Rd, Knoxville, TN 37923

To contact a resident: (865) 531-1999

For more information about senior living options: (866) 208-4318

4.4 from 35 reviews
5 stars
24
4 stars
6
3 stars
1
2 stars
2
1 stars
2

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Heritage Assisted Living West Knoxville TN Costs & Pricing

Heritage Assisted Living in West Knoxville, TN, offers competitive pricing for its residents, with monthly costs significantly lower than both Knox County and the broader state averages. For a semi-private room, residents can expect to pay $1,900 per month, which is more than $1,000 less than the county average of $2,932 and about $1,200 less than the state average of $3,162. Similarly, the studio option is priced at $2,500 per month - again demonstrating affordability compared to the county's average rate of $3,019 and the state's average of $3,485. These cost advantages reflect Heritage Assisted Living's commitment to providing quality care while ensuring that financial accessibility does not compromise the well-being of its residents.

Floor plansHeritage Assisted Living West Knoxville TNKnox CountyTennessee
Semi-Private$1,900$2,932$3,162
Studio$2,500$3,019$3,485

Overall Review of Heritage Assisted Living West Knoxville TN

differentiator 4 reviews mention this

Care for advanced needs

Residents describe support for serious, advanced conditions and follow-through with daily care.

Several reviews describe hands-on help when needs become more complex, including monitoring for illness and medication-related care. One family reports the community supported a long recovery stretch after a stroke, with regular feeding, bathing, and turning to help avoid skin issues. Another review specifically calls out staff support for someone advanced in Alzheimer’s. A different reviewer also flags a limitation around clinical staffing, but still frames the experience in terms of care continuity.

common 24 reviews mention this

Staff feels very involved

The staff is repeatedly described as attentive, kind, and involved in resident day-to-day needs.

Across many reviews, families say caregivers take an active role—staying responsive to personal needs, communicating updates, and helping residents maintain routines. Multiple people mention cleanliness and personal support as part of that care, including keeping rooms in good shape and helping residents stay comfortable. There are also strongly positive comments about the staff’s attitude and patience, along with a smaller number of complaints about staff behavior. Overall, residents and families consistently portray the staff as a central reason the experience works.

common 8 reviews mention this

Meals are mixed, mostly acceptable

Dining is often described as good enough for nutrition, with some saying it falls in the middle.

Some families directly praise the meals as tasty with good portions, and one reviewer says their mother is complimentary about what she’s served. Others describe food as “middle of the road” or simply “not bad,” while still noting nutritional requirements being met. One reviewer also reports concerns about how often rooms are cleaned and how food matches nutrition expectations. A few comments avoid judging food because of short stays, but the overall impression is that dining generally meets basic expectations rather than standing out as exceptional.

common 6 reviews mention this

Activities keep residents engaged

Residents and families describe frequent activities, including church and structured pastimes.

Many reviews mention an active schedule, with examples like arts and crafts, bingo, movies, and general day-to-day engagement. Several people also point to church services on Sundays and other small-group or themed activities. One reviewer notes fewer activities due to COVID, suggesting offerings can vary by period. Even when food is described as only average, residents and families tend to frame activities as a steady part of the routine.

common 7 reviews mention this

Cleanliness is a frequent point

Reviews frequently focus on cleanliness, with both strong praise and a few negative cleanliness concerns.

A number of families describe the building as clean, well maintained, and keeping rooms tidy, including regular attention to resident areas. Several reviews pair cleanliness with how safe and comfortable the community feels. There are also a few contrasting negative comments, including one that describes the facility as dirty and dark. Another reviewer says the community was not kept clean and that rooms weren’t cleaned often enough. Taken together, cleanliness comes up often, but experiences are not uniformly consistent.

caveat 3 reviews mention this

Pricing feels hit-or-miss

Pricing draws mixed feedback, with concerns about add-on charges alongside comments calling it reasonable.

Some families say the cost can add up through charges for extra services, particularly when needs increase. Other reviews describe the value as good for the level of peace of mind and care, and one reviewer calls prices very reasonable. One long-term resident experience also mentions prices as reasonable but still notes a shortcoming related to clinical staffing. Overall, reviews suggest pricing may feel fair to some households, while others focus on the cost of additional services.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Laundry Laundry
  • Outdoor common areas Outdoor common areas
  • Wheelchair accessible showers Wheelchair accessible showers

Transportation

  • McGhee-Tyson (8 miles away) McGhee-Tyson (8 miles away)
  • Transportation & parking Transportation & parking

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Physical therapy Physical therapy

Dining

  • Meals provided Meals provided

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site

Languages Spoken

  • English English

Nearby Places of Interest

This part of Knoxville, Tennessee offers convenient access to essential services such as pharmacies, places of worship, restaurants, cafes, physicians, hospitals, theaters, and parks. The proximity of multiple pharmacies like Walgreens and Walmart Pharmacy ensures easy access to medication and healthcare services. There are also various options for dining at restaurants like Carolina Ale House and Carrabba's Italian Grill. With a diverse selection of cafes such as Kbrew and Starbucks nearby, seniors can enjoy a leisurely cup of coffee. Access to reputable physicians and hospitals in the area provides peace of mind for seniors in need of medical care. Additionally, the presence of theaters like Regal Cinebarre West Town Mall offers entertainment options for those looking to enjoy movies. Nearby parks like PetSafe Park provide opportunities for outdoor activities and relaxation. Overall, this area in Knoxville offers a well-rounded environment with convenient amenities for seniors considering senior living.

Pharmacies

  • Walgreens (0.4 miles)
  • Walmart Pharmacy (1.6 miles)
  • Heartland Infusion (1.9 miles)
  • Heartland Apothecary (2 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)
  • Food City Pharmacy (2.9 miles)

Places of Worship

  • Cedar Springs Presbyterian Church (0.5 miles)
  • Fellowship Church Knoxville (2.9 miles)
  • Concord United Methodist Church (3.9 miles)
  • First Cumberland Presbyterian Church (4 miles)

Restaurants

  • Carolina Ale House (0.5 miles)
  • Culver's (0.5 miles)
  • Chipotle Mexican Grill (0.9 miles)
  • Cancun Mexican Restaurant (0.9 miles)
  • Carrabba's Italian Grill (1 miles)
  • Donatos Pizza (1.1 miles)
  • Pho 99 (1.1 miles)

Cafes

  • Kbrew (1.1 miles)
  • Starbucks (1.3 miles)
  • Sticky Rice Cafe (2.4 miles)
  • Starbucks (2.4 miles)
  • Hey Bear Cafe (2.6 miles)
  • Starbucks (3.1 miles)
  • Honeybee Coffee (3.5 miles)

Physicians

  • South Eastern Retina Associates (1.2 miles)
  • Southeastern Retina Associates (1.2 miles)
  • East Tennessee Cardiovascular Surgery Group PC (1.2 miles)
  • Allergy & Asthma Affiliates (1.3 miles)
  • KPA School & Behavior Clinic (1.3 miles)
  • Summit Medical Center (1.4 miles)
  • Westside Gastrointestinal Specialists (1.4 miles)

Hospitals

  • Covenant Health (2.4 miles)
  • Turkey Creek Medical Center, Labor And Delivery (3.7 miles)
  • Peninsula Hospital (4 miles)

Theaters

  • Regal Cinebarre West Town Mall (2.6 miles)
  • Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.3 miles)

Parks

  • PetSafe Park (3.2 miles)

Frequently Asked Questions

How much does it cost to live at Heritage Assisted Living West Knoxville TN in Knoxville, TN?
What floor plans and room types does Heritage Assisted Living West Knoxville TN offer?
Where is Heritage Assisted Living West Knoxville TN?

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