Heritage Assisted Living West Knoxville TN in Knoxville, TN

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Heritage Assisted Living West Knoxville TN Heritage Assisted Living West Knoxville TN

Heritage Assisted Living West Knoxville TN in Knoxville, TN

273 S Peters Rd, Knoxville, TN 37923

For more information about senior living options: (844) 490-3973

4.4 from 35 reviews
5 stars
24
4 stars
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3 stars
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Assisted Living

Heritage Assisted Living West Knoxville TN Costs & Pricing

Heritage Assisted Living in West Knoxville, TN, offers competitive pricing for its residents, with monthly costs significantly lower than both Knox County and the broader state averages. For a semi-private room, residents can expect to pay $1,900 per month, which is more than $1,000 less than the county average of $2,932 and about $1,200 less than the state average of $3,162. Similarly, the studio option is priced at $2,500 per month - again demonstrating affordability compared to the county's average rate of $3,019 and the state's average of $3,485. These cost advantages reflect Heritage Assisted Living's commitment to providing quality care while ensuring that financial accessibility does not compromise the well-being of its residents.

Floor plansHeritage Assisted Living West Knoxville TNKnox CountyTennessee
Semi-Private$1,900$2,932$3,162
Studio$2,500$3,019$3,485

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Assisted Living

Memory Care

Independent Living

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Request a tour at Heritage Assisted Living West Knoxville TN

    Overall Review of Heritage Assisted Living West Knoxville TN

    Pros

    • pro Heritage is a beautiful, clean community with an amazing, caring team that makes residents feel loved.
    • pro The staff are deeply involved with residents and provide excellent care.
    • pro Heritage feels like a family environment.
    • pro The facility is well maintained and the building is clean.
    • pro The meals are tasty and portions are generous.
    • pro Residents enjoy a variety of daily activities and engaging programs.
    • pro The staff are friendly, patient, and attentive to residents' needs.
    • pro The community provides a home-like atmosphere where loved ones are well cared for.
    • pro Heritage on Coleman Rd is wonderful, with a small, welcoming setting and friendly staff.

    Cons

    • pro The facility is not true assisted living but babysitting for a loved one, with caregivers not professionally certified or trained.
    • pro Residents may go days or weeks without clean clothes or a shower, with staff claiming they cannot force them.
    • pro It charges for every extra service and does not seem to care about the residents.
    • pro The building is dark, with old and dirty furniture and carpet, and the attitude of staff and owner is bad.
    • pro There is a lack of clinical staff, which is a notable shortcoming in care.
    • pro The facility was not kept clean, the food did not meet nutritional expectations, and the rooms were not cleaned regularly.

    Review

    Heritage Assisted Living West Knoxville is best suited for families seeking a small, home-like community where residents are cared for with a personal touch, routines are predictable, and daily life centers on social connection rather than showroom polish. The setting is ideal for someone who is not fully independent but does not require round-the-clock hospital-style medical care. It appeals to families prioritizing peace of mind, a warm, family atmosphere, and regular activities - church services, crafts, games, and communal meals - over luxury amenities. The mix of a tight-knit staff and a modest footprint makes it feel like a true extended family for many residents.

    Those who should consider alternatives include families facing pronounced medical complexity or high needs for therapy. If a resident requires constant, on-site nursing, frequent skilled services, or intensive wound and medical management, a facility with full-time RNs and more robust clinical programs may prove more reliable. Similarly, if modernization, pristine d?cor, or a bustling, resort-like environment matters, Heritage's older building and straightforward presentation may fall short. Families seeking a high-end, spa-like experience or a large, impersonal campus should look elsewhere to avoid mismatches between expectations and reality.

    The strongest positives here - its warm, family-style culture, consistently caring staff, and rooms that feel comfortable and homelike - partly offset the caveats. A small, intimate setting fosters real relationships: residents are known by name, caregivers appear engaged, and communication with families often feels direct and responsive. The daily schedule emphasizes meaningful activity, from church services to arts and crafts to simple social routines, which supports mood, participation, and sense of belonging. Meals, while not gourmet, meet nutritional needs and contribute to the home vibe. For many families, the overall value and sense of security outweigh concerns about clinical intensity.

    On the downside, Heritage does not function as a clinical care facility, and several reviews flag that point. There is limited on-site medical staffing beyond occasional LPN support for medication administration, which matters for residents with complex health needs. The building itself is older, and a minority of experiences describe spaces that feel dark or dated, with mixed reports about cleanliness and maintenance. Staffing experiences are not uniformly identical across shifts, and a few families report frustrations with perceived attitude or responsiveness. While Alzheimer's care is regularly praised, the level of clinical oversight remains a central consideration for anyone balancing safety with independence.

    For families evaluating this community, the practical path is clear: verify the exact staffing model and what levels of medical support are guaranteed, and scrutinize how medications are managed and documented. Tour multiple times, observe how aides handle refusals, and assess the consistency of care during evenings and weekends. Ask blunt questions about turnover, ongoing training, and emergency protocols, and demand a transparent breakdown of which services incur extra charges. Align daily routines, activity offerings, and meal expectations with the resident's preferences and needs to determine whether the home-like atmosphere can sustain long-term well-being.

    Bottom line: Heritage Assisted Living West Knoxville delivers a grounded, people-first option for seniors who value a compassionate, small-community experience over polish and luxury. It excels at creating a welcoming, low-stress home where staff involvement and daily connection help residents settle in and stay engaged, especially for those with dementia or those who benefit from a tightly knit environment. It is not the best fit for residents requiring intensive clinical care or for families seeking a high-end or highly clinical setting. The decision should rest on matching medical needs, desired level of independence, and budget to the community's strengths, verified through careful touring and candid conversations with leadership.

    Features

    Housing

    • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Transportation

    • McGhee-Tyson (8 miles away) McGhee-Tyson (8 miles away)
    • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

    Languages Spoken

    • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

    Description

    Heritage Assisted Living West Knoxville TN is a senior living community located in Knoxville, TN. We offer a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. Our residents can participate in various activities on-site, ensuring that they stay engaged and entertained. The community also features air-conditioning to keep residents cool during hot summer months.

    We understand the importance of personal grooming and have a beautician on-site to provide salon services to our residents. Our well-maintained garden provides a serene environment for residents to relax and enjoy nature. For convenience, we offer ground floor units that are easily accessible for those with mobility issues. Additionally, our community is handicap accessible with wheelchair accessible showers.

    Our dedicated staff takes care of housekeeping services, ensuring that the common areas are clean and tidy at all times. Indoor common areas provide social spaces where residents can interact with one another and engage in various activities. Laundry facilities are available on-site for the convenience of our residents.

    Transportation services are provided to help our residents get around with ease. We also offer parking facilities for those who prefer to use their own vehicles.

    In terms of care services, we offer specialized diabetic care for those who require it. We also provide professional assistance for incontinence care, ensuring the comfort and dignity of our residents at all times. Meal preparation and service are provided, offering nutritious meals tailored to meet the dietary needs of each resident. Medication management is available to ensure that medications are taken correctly and on time. Physical therapy services are offered to promote strength and independence.

    Our community is surrounded by numerous amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby where our residents can explore or attend events.

    In summary, Heritage Assisted Living West Knoxville TN offers a well-rounded assisted living experience with a wide range of amenities and care services available. Our community is committed to providing a comfortable and enriching environment for our residents, ensuring that their physical, social, and emotional needs are met.

    Nearby Places of Interest

    This part of Knoxville, Tennessee offers convenient access to essential services such as pharmacies, places of worship, restaurants, cafes, physicians, hospitals, theaters, and parks. The proximity of multiple pharmacies like Walgreens and Walmart Pharmacy ensures easy access to medication and healthcare services. There are also various options for dining at restaurants like Carolina Ale House and Carrabba's Italian Grill. With a diverse selection of cafes such as Kbrew and Starbucks nearby, seniors can enjoy a leisurely cup of coffee. Access to reputable physicians and hospitals in the area provides peace of mind for seniors in need of medical care. Additionally, the presence of theaters like Regal Cinebarre West Town Mall offers entertainment options for those looking to enjoy movies. Nearby parks like PetSafe Park provide opportunities for outdoor activities and relaxation. Overall, this area in Knoxville offers a well-rounded environment with convenient amenities for seniors considering senior living.

    Pharmacies

    • Walgreens (0.4 miles)
    • Walmart Pharmacy (1.6 miles)
    • Heartland Infusion (1.9 miles)
    • Heartland Apothecary (2 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.6 miles)
    • Food City Pharmacy (2.9 miles)

    Places of Worship

    • Cedar Springs Presbyterian Church (0.5 miles)
    • Fellowship Church Knoxville (2.9 miles)
    • Concord United Methodist Church (3.9 miles)
    • First Cumberland Presbyterian Church (4 miles)

    Restaurants

    • Carolina Ale House (0.5 miles)
    • Culver's (0.5 miles)
    • Chipotle Mexican Grill (0.9 miles)
    • Cancun Mexican Restaurant (0.9 miles)
    • Carrabba's Italian Grill (1 miles)
    • Donatos Pizza (1.1 miles)
    • Pho 99 (1.1 miles)

    Cafes

    • Kbrew (1.1 miles)
    • Starbucks (1.3 miles)
    • Sticky Rice Cafe (2.4 miles)
    • Starbucks (2.4 miles)
    • Hey Bear Cafe (2.6 miles)
    • Starbucks (3.1 miles)
    • Honeybee Coffee (3.5 miles)

    Physicians

    • South Eastern Retina Associates (1.2 miles)
    • Southeastern Retina Associates (1.2 miles)
    • East Tennessee Cardiovascular Surgery Group PC (1.2 miles)
    • Allergy & Asthma Affiliates (1.3 miles)
    • KPA School & Behavior Clinic (1.3 miles)
    • Summit Medical Center (1.4 miles)
    • Westside Gastrointestinal Specialists (1.4 miles)

    Hospitals

    • Covenant Health (2.4 miles)
    • Turkey Creek Medical Center, Labor And Delivery (3.7 miles)
    • Peninsula Hospital (4 miles)

    Theaters

    • Regal Cinebarre West Town Mall (2.6 miles)
    • Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.3 miles)

    Parks

    • PetSafe Park (3.2 miles)

    Frequently Asked Questions

    How much does it cost to live at Heritage Assisted Living West Knoxville TN in Knoxville, TN?
    What floor plans and room types does Heritage Assisted Living West Knoxville TN offer?
    Where is Heritage Assisted Living West Knoxville TN?

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