Heritage Assisted Living West Knoxville TN

Pros

• The staff at Heritage Assisted Living is incredibly caring and goes above and beyond to provide excellent care for the residents.
• Residents enjoy a family-like atmosphere that fosters social interaction and engagement with fellow residents.
• The facility is well-maintained, providing clean and comfortable living spaces for its residents.
• There are numerous activities available, keeping residents engaged and active throughout the day.
• Families appreciate the attention to individual needs, ensuring personalized care for each resident.
• Visitors feel welcomed and valued during tours, with informative staff who address their questions thoroughly.
• Overall, residents have expressed satisfaction with their living conditions, food quality, and communication from staff members.

Cons

• The food is considered mid-range, and one resident described it as not high-end, with complaints about the quality.
• One reviewer mentioned that while the tour was good, the community did not feel like the right environment for their loved one.
• Although there were positive comments about care, some residents noted that activities were limited due to COVID-19.
• A visitor felt that Heritage Assisted Living may not be suitable for their mother's specific needs despite a positive tour experience.
• Concerns about additional costs associated with different services were mentioned by a reviewer, indicating potential financial strain.

Review

Heritage Assisted Living is a facility that has garnered a reputation for its caring and attentive staff, as well as its home-like atmosphere. Many families have shared their experiences, highlighting the exceptional level of care their loved ones receive, despite the facility's older appearance. For instance, one review reflects on the journey of moving an elderly mother to Heritage after unfortunate falls at home. The reviewer noted that although their mother had experienced strokes and was bedridden during her stay, the staff ensured she was well cared for over a period of seven months. This included regular bathing, feeding when awake, and diligent measures to prevent bedsores—a testament to the nursing background of the reviewer who emphasized how challenging such care can be.

The sense of community at Heritage is frequently mentioned across reviews. Reviewers commented on how the smaller size of the facility fosters a familial atmosphere where every resident is known by name. Activities like church services and arts and crafts further enrich residents' daily lives; even those who may not be fully independent can find moments of engagement and companionship with others. The interactions among residents often resemble those in a family gathering rather than merely staying in an assisted living environment.

Visitors have had varied experiences while touring Heritage, but most have expressed satisfaction with what they learned during these visits. One reviewer specifically praised the informative nature of their tour guide who explained all available services for potential residents. However, some felt this particular community might not meet specific needs; it is important to note that choosing an assisted living facility should factor in both environment and individual requirements.

Residents also appreciate aspects related to day-to-day living—rooms are spacious and equipped with large windows providing pleasant views of nature, contributing to a positive ambiance within the residence. Several individuals noted how clean and well-maintained both personal spaces and common areas are kept throughout the facility. Moreover, despite concerns about meal quality from some reviews—one resident described it as "middle of the road"—others conveyed satisfaction with portion sizes and nutritional adequacy.

Staff turnover is another critical point raised by reviewers; many indicated that Heritage maintains low employee turnover rates which positively impacts continuity in care for residents. Families convey feelings of peace knowing that their loved ones are surrounded by familiar faces who show genuine concern for their comfort and wellbeing. With consistent caregiving teams, there seems to be more personalized attention reflected in how staff members are able to understand and cater specifically to individual personalities.

In conclusion, Heritage Assisted Living stands out as a commendable option for families seeking an assisted living home characterized by warmth, accessibility, and individualized care approaches that promote social interaction among residents while attending attentively to their needs—all wrapped within an inviting family-oriented environment. Whether dealing with advanced illnesses such as Alzheimer's or simply needing additional support in daily activities, reviewers consistently recommend this community as a suitable choice for those requiring assistance without compromising on care quality or comfort.

This part of Knoxville, Tennessee offers convenient access to essential services such as pharmacies, places of worship, restaurants, cafes, physicians, hospitals, theaters, and parks. The proximity of multiple pharmacies like Walgreens and Walmart Pharmacy ensures easy access to medication and healthcare services. There are also various options for dining at restaurants like Carolina Ale House and Carrabba's Italian Grill. With a diverse selection of cafes such as Kbrew and Starbucks nearby, seniors can enjoy a leisurely cup of coffee. Access to reputable physicians and hospitals in the area provides peace of mind for seniors in need of medical care. Additionally, the presence of theaters like Regal Cinebarre West Town Mall offers entertainment options for those looking to enjoy movies. Nearby parks like PetSafe Park provide opportunities for outdoor activities and relaxation. Overall, this area in Knoxville offers a well-rounded environment with convenient amenities for seniors considering senior living.

Pharmacies

• Walgreens (0.4 miles)
• Walmart Pharmacy (1.6 miles)
• Heartland Infusion (1.9 miles)
• Heartland Apothecary (2 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Food City Pharmacy (2.9 miles)

Places of Worship

• Cedar Springs Presbyterian Church (0.5 miles)
• Fellowship Church Knoxville (2.9 miles)
• Concord United Methodist Church (3.9 miles)
• First Cumberland Presbyterian Church (4 miles)

Restaurants

• Carolina Ale House (0.5 miles)
• Culver's (0.5 miles)
• Chipotle Mexican Grill (0.9 miles)
• Cancun Mexican Restaurant (0.9 miles)
• Carrabba's Italian Grill (1 miles)
• Donatos Pizza (1.1 miles)
• Pho 99 (1.1 miles)

Cafes

• Kbrew (1.1 miles)
• Starbucks (1.3 miles)
• Sticky Rice Cafe (2.4 miles)
• Starbucks (2.4 miles)
• Hey Bear Cafe (2.6 miles)
• Starbucks (3.1 miles)
• Honeybee Coffee (3.5 miles)

Physicians

• South Eastern Retina Associates (1.2 miles)
• Southeastern Retina Associates (1.2 miles)
• East Tennessee Cardiovascular Surgery Group PC (1.2 miles)
• Allergy & Asthma Affiliates (1.3 miles)
• KPA School & Behavior Clinic (1.3 miles)
• Summit Medical Center (1.4 miles)
• Westside Gastrointestinal Specialists (1.4 miles)

Hospitals

• Covenant Health (2.4 miles)
• Turkey Creek Medical Center, Labor And Delivery (3.7 miles)
• Peninsula Hospital (4 miles)

Theaters

• Regal Cinebarre West Town Mall (2.6 miles)
• Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.3 miles)

Parks

• PetSafe Park (3.2 miles)