Heritage Assisted Living

273 South Peters Road, Knoxville, TN 37923

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
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Assisted Living

Overall Review

Pros

  • pro The staff at Heritage Assisted Living is very caring and attentive to residents' needs, showing understanding of their personality quirks.
  • pro The facility keeps the residents' rooms clean and well-maintained, contributing to a pleasant living environment.
  • pro Residents have access to a variety of daily activities, including arts and crafts and church services on Sundays.
  • pro Communication with families is good, providing peace of mind about the care their loved ones receive.
  • pro The community has a low employee turnover rate, fostering a family-oriented atmosphere.
  • pro Residents enjoy nice accommodations and views from their rooms.
  • pro The facility is making plans for upgrades, enhancing its overall appeal.
  • pro Many families feel assured knowing their loved ones are being well cared for in a safe environment.

Cons

  • pro The food at Heritage Assisted Living is described as "kind of middle of the road," and one resident is noted to be a "little bit of a complainer" about it.
  • pro One reviewer mentioned that although the facility was nice, it was "not kept clean" and that the staff did not clean the rooms often.
  • pro A review indicated that there were concerns about the nutritional quality of the food served at the facility.
  • pro Another comment highlighted a lack of clinical staff as a significant shortcoming of the facility.
  • pro While some visitations were allowed, activities remained limited due to COVID restrictions.

Review

Heritage Assisted Living has garnered a range of reviews from families and friends of residents, reflecting varied experiences while emphasizing the general well-being and care provided at the facility. One common thread throughout many testimonials is the level of attention and understanding demonstrated by the staff towards residents' individual needs. Several reviewers noted that their loved ones received personalized care that acknowledged their unique personalities and quirks. This attention to detail has contributed to a positive living experience for many residents, creating an environment where they feel comfortable and valued.

The atmosphere at Heritage Assisted Living seems to foster a sense of community among both residents and staff. Multiple reviewers appreciated the effort made by employees to create a family-oriented environment, underscored by low staff turnover rates—an important factor when considering assisted living options. Families have reported feeling secure in knowing that their relatives are being looked after by familiar faces who genuinely care about their well-being. Such stability in staffing not only enhances the quality of life for residents but also allows families to develop trust in those providing care for their loved ones.

Cleanliness and maintenance appear to be points of contention among reviews. While some families praised the upkeep of rooms and common areas, others noted deficiencies in cleanliness standards. For instance, one user expressed frustration over inadequate cleaning services in resident rooms despite complimenting the friendliness of the staff. On another note, another reviewer highlighted that their loved one's room was kept tidy, reflecting positively on housekeeping efforts. Maintaining high hygiene standards is crucial in assisted living environments, particularly given concerns about health—especially during times like COVID-19.

Dining experiences at Heritage Assisted Living have received mixed feedback as well; some visitors found the food satisfactory while others reported it fell short of expectations regarding nutritional value or variety. One resident's family member described it as "kind of middle-of-the-road," suggesting an average dining experience without gourmet offerings but still meeting nutritional requirements. Another review remarked positively about the food quality overall but hinted at areas where enhancements could be made to elevate culinary offerings further.

Activities available for residents also came under scrutiny due to pandemic-related restrictions limiting options such as large group gatherings or outings. However, several reviewers pointed out that community engagement remains vital at Heritage through planned activities like bingo games, church services on Sundays, arts and crafts sessions, flower arrangement classes, and occasional day trips into nature—a notable draw for those seeking social interaction alongside assistance with daily living tasks.

Finally, pricing emerged as a consistent positive aspect across reviews; several families found Heritage Assisted Living offered reasonable costs relative to service quality. Residents' needs are reportedly met without exorbitant fees typically associated with more luxurious facilities that may prioritize comfort over individual care needs. Ultimately, while there were varying opinions—particularly concerning cleanliness and dining experiences—the prevailing sentiment appears centered around satisfaction regarding care levels provided by compassionate staff members who help maintain respectful independence within a supportive framework for older adults seeking assisted living solutions.

Features

Housing

  • 38 resident community capacity 38 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McGhee-Tyson (8 miles away) McGhee-Tyson (8 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Heritage Assisted Living in Knoxville, TN offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy haircuts and styling services. Each apartment is equipped with cable or satellite TV for entertainment, and there is a spacious dining room where delicious meals are served. The apartments are fully furnished, providing a cozy and homely atmosphere.

Heritage Assisted Living also provides housekeeping services to maintain a clean and tidy living environment for the residents. Each apartment has a kitchenette for those who prefer to prepare their own meals, but meal preparation and service are also available. Laundry facilities are conveniently provided on-site.

The community boasts beautiful outdoor spaces such as gardens, where residents can relax and enjoy the fresh air. Telephone services are available to keep residents connected with their loved ones, and transportation and parking facilities make it easy for residents to go out and explore the surrounding area.

For those in need of care, Heritage Assisted Living offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that each resident's medical needs are met effectively. Special dietary restrictions including diabetes diet are taken into consideration when preparing meals.

Residents can participate in various activities organized by the community or run by fellow residents themselves. Scheduled daily activities cater to different interests and help promote social interaction among residents. Additionally, there are numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located nearby for added convenience.

Overall, Heritage Assisted Living provides a safe and comfortable environment for seniors where they can receive personalized care while enjoying various amenities and engaging in a vibrant community life.

Nearby Places of Interest

This part of Knoxville, Tennessee is a vibrant and well-connected community with a variety of amenities that cater to seniors. With several places of worship, pharmacies, restaurants, cafes, physicians' offices, hospitals, theaters, and a nearby park, residents have easy access to essential services and leisure activities. The proximity of Cedar Springs Presbyterian Church offers spiritual fulfillment while the numerous dining options such as Carolina Ale House and Carrabba's Italian Grill provide convenient dining choices. Additionally, the presence of reputable medical facilities like Southeastern Retina Associates and Covenant Health ensures quality healthcare services for seniors. Overall, this area offers a blend of convenience, entertainment, and healthcare options that make it an attractive choice for senior living in Knoxville.

Places of Worship

  • Cedar Springs Presbyterian Church (0.4 miles)
  • Fellowship Church Knoxville (2.9 miles)
  • Concord United Methodist Church (3.9 miles)
  • First Cumberland Presbyterian Church (4 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walmart Pharmacy (1.6 miles)
  • Heartland Infusion (1.9 miles)
  • Heartland Apothecary (2 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)
  • Food City Pharmacy (2.9 miles)

Restaurants

  • Carolina Ale House (0.5 miles)
  • Culver's (0.5 miles)
  • Chipotle Mexican Grill (0.9 miles)
  • Cancun Mexican Restaurant (0.9 miles)
  • Carrabba's Italian Grill (1 miles)
  • Donatos Pizza (1.1 miles)
  • Pho 99 (1.1 miles)

Cafes

  • Kbrew (1.1 miles)
  • Starbucks (1.3 miles)
  • Sticky Rice Cafe (2.5 miles)
  • Starbucks (2.5 miles)
  • Hey Bear Cafe (2.6 miles)
  • Starbucks (3.1 miles)
  • Honeybee Coffee (3.4 miles)

Physicians

  • East Tennessee Cardiovascular Surgery Group PC (1.2 miles)
  • South Eastern Retina Associates (1.2 miles)
  • Southeastern Retina Associates (1.2 miles)
  • Allergy & Asthma Affiliates (1.3 miles)
  • KPA School & Behavior Clinic (1.3 miles)
  • Summit Medical Center (1.4 miles)
  • Westside Gastrointestinal Specialists (1.4 miles)

Hospitals

  • Covenant Health (2.4 miles)
  • Turkey Creek Medical Center, Labor And Delivery (3.7 miles)
  • Peninsula Hospital (4 miles)

Theaters

  • Regal Cinebarre West Town Mall (2.7 miles)
  • Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.3 miles)

Parks

  • PetSafe Park (3.1 miles)

Frequently Asked Questions

What floor plans and room types does Heritage Assisted Living offer?
Where is Heritage Assisted Living?

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