Heritage Assisted Living

Pros

• The staff at Heritage Assisted Living is very caring and attentive to residents' needs, showing understanding of their personality quirks.
• The facility keeps the residents' rooms clean and well-maintained, contributing to a pleasant living environment.
• Residents have access to a variety of daily activities, including arts and crafts and church services on Sundays.
• Communication with families is good, providing peace of mind about the care their loved ones receive.
• The community has a low employee turnover rate, fostering a family-oriented atmosphere.
• Residents enjoy nice accommodations and views from their rooms.
• The facility is making plans for upgrades, enhancing its overall appeal.
• Many families feel assured knowing their loved ones are being well cared for in a safe environment.

Cons

• The food at Heritage Assisted Living is described as "kind of middle of the road," and one resident is noted to be a "little bit of a complainer" about it.
• One reviewer mentioned that although the facility was nice, it was "not kept clean" and that the staff did not clean the rooms often.
• A review indicated that there were concerns about the nutritional quality of the food served at the facility.
• Another comment highlighted a lack of clinical staff as a significant shortcoming of the facility.
• While some visitations were allowed, activities remained limited due to COVID restrictions.

Review

Heritage Assisted Living has garnered a range of reviews from families and friends of residents, reflecting varied experiences while emphasizing the general well-being and care provided at the facility. One common thread throughout many testimonials is the level of attention and understanding demonstrated by the staff towards residents' individual needs. Several reviewers noted that their loved ones received personalized care that acknowledged their unique personalities and quirks. This attention to detail has contributed to a positive living experience for many residents, creating an environment where they feel comfortable and valued.

The atmosphere at Heritage Assisted Living seems to foster a sense of community among both residents and staff. Multiple reviewers appreciated the effort made by employees to create a family-oriented environment, underscored by low staff turnover rates—an important factor when considering assisted living options. Families have reported feeling secure in knowing that their relatives are being looked after by familiar faces who genuinely care about their well-being. Such stability in staffing not only enhances the quality of life for residents but also allows families to develop trust in those providing care for their loved ones.

Cleanliness and maintenance appear to be points of contention among reviews. While some families praised the upkeep of rooms and common areas, others noted deficiencies in cleanliness standards. For instance, one user expressed frustration over inadequate cleaning services in resident rooms despite complimenting the friendliness of the staff. On another note, another reviewer highlighted that their loved one's room was kept tidy, reflecting positively on housekeeping efforts. Maintaining high hygiene standards is crucial in assisted living environments, particularly given concerns about health—especially during times like COVID-19.

Dining experiences at Heritage Assisted Living have received mixed feedback as well; some visitors found the food satisfactory while others reported it fell short of expectations regarding nutritional value or variety. One resident's family member described it as "kind of middle-of-the-road," suggesting an average dining experience without gourmet offerings but still meeting nutritional requirements. Another review remarked positively about the food quality overall but hinted at areas where enhancements could be made to elevate culinary offerings further.

Activities available for residents also came under scrutiny due to pandemic-related restrictions limiting options such as large group gatherings or outings. However, several reviewers pointed out that community engagement remains vital at Heritage through planned activities like bingo games, church services on Sundays, arts and crafts sessions, flower arrangement classes, and occasional day trips into nature—a notable draw for those seeking social interaction alongside assistance with daily living tasks.

Finally, pricing emerged as a consistent positive aspect across reviews; several families found Heritage Assisted Living offered reasonable costs relative to service quality. Residents' needs are reportedly met without exorbitant fees typically associated with more luxurious facilities that may prioritize comfort over individual care needs. Ultimately, while there were varying opinions—particularly concerning cleanliness and dining experiences—the prevailing sentiment appears centered around satisfaction regarding care levels provided by compassionate staff members who help maintain respectful independence within a supportive framework for older adults seeking assisted living solutions.

This part of Knoxville, Tennessee is a vibrant and well-connected community with a variety of amenities that cater to seniors. With several places of worship, pharmacies, restaurants, cafes, physicians' offices, hospitals, theaters, and a nearby park, residents have easy access to essential services and leisure activities. The proximity of Cedar Springs Presbyterian Church offers spiritual fulfillment while the numerous dining options such as Carolina Ale House and Carrabba's Italian Grill provide convenient dining choices. Additionally, the presence of reputable medical facilities like Southeastern Retina Associates and Covenant Health ensures quality healthcare services for seniors. Overall, this area offers a blend of convenience, entertainment, and healthcare options that make it an attractive choice for senior living in Knoxville.

Places of Worship

• Cedar Springs Presbyterian Church (0.4 miles)
• Fellowship Church Knoxville (2.9 miles)
• Concord United Methodist Church (3.9 miles)
• First Cumberland Presbyterian Church (4 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walmart Pharmacy (1.6 miles)
• Heartland Infusion (1.9 miles)
• Heartland Apothecary (2 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Food City Pharmacy (2.9 miles)

Restaurants

• Carolina Ale House (0.5 miles)
• Culver's (0.5 miles)
• Chipotle Mexican Grill (0.9 miles)
• Cancun Mexican Restaurant (0.9 miles)
• Carrabba's Italian Grill (1 miles)
• Donatos Pizza (1.1 miles)
• Pho 99 (1.1 miles)

Cafes

• Kbrew (1.1 miles)
• Starbucks (1.3 miles)
• Sticky Rice Cafe (2.5 miles)
• Starbucks (2.5 miles)
• Hey Bear Cafe (2.6 miles)
• Starbucks (3.1 miles)
• Honeybee Coffee (3.4 miles)

Physicians

• East Tennessee Cardiovascular Surgery Group PC (1.2 miles)
• South Eastern Retina Associates (1.2 miles)
• Southeastern Retina Associates (1.2 miles)
• Allergy & Asthma Affiliates (1.3 miles)
• KPA School & Behavior Clinic (1.3 miles)
• Summit Medical Center (1.4 miles)
• Westside Gastrointestinal Specialists (1.4 miles)

Hospitals

• Covenant Health (2.4 miles)
• Turkey Creek Medical Center, Labor And Delivery (3.7 miles)
• Peninsula Hospital (4 miles)

Theaters

• Regal Cinebarre West Town Mall (2.7 miles)
• Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.3 miles)

Parks

• PetSafe Park (3.1 miles)