Heritage Assisted Living Fountain City Knoxville TN

Pros

• The residents and families appreciate the friendly and helpful staff at Heritage Assisted Living facilities.
• Many reviewers commend the facility's cleanliness and reasonable prices, expressing satisfaction with the overall value for money.
• Residents enjoy engaging in various activities, creating a vibrant community atmosphere.
• The outdoor spaces are well-maintained, providing pleasant areas for residents to relax and socialize.
• Families feel welcomed and supported during their loved ones' stay at Heritage Assisted Living.
• Reviewers highlight the spacious rooms and satisfactory meal quality provided at the facility.
• The inclusive payment structure gives families peace of mind regarding monthly expenses.
• Several reviews mention the positive experiences of past residents, indicating a willingness to return or recommend the facility to others.

Cons

• The facility lacks many amenities due to its lower cost, resulting in care that is not as satisfactory as desired.
• There were instances of incorrect medication dosing for residents, leading to concerns about the quality of care.
• Residents complained about the food being served, indicating dissatisfaction with meal quality.
• A resident experienced hunger due to staff denying additional food when it was needed.
• The presence of a loud barking dog and holes near the sidewalk raised safety concerns for residents using walkers.
• The facility was reported to be understaffed at times, impacting service delivery.
• There were disruptions in activities and services (such as haircuts) due to staffing changes and COVID-19 restrictions.
• Heritage Assisted Living is more structured like a nursing home rather than providing a traditional assisted living experience.

Review

Heritage Assisted Living, particularly its Fountain City location, has garnered a range of reviews from residents and their families. Many individuals express overall satisfaction with the facility's friendly staff and clean environment. One reviewer, a retired nurse, emphasizes that the care received by their loved one is comparable to what could be expected in other assisted living facilities. The positive relationships between staff and residents are frequently mentioned as a highlight, with many noting that the attentive demeanor of the personnel significantly contributes to a welcoming atmosphere.

The cost-effectiveness of Heritage Assisted Living is another prominent theme in the reviews. Multiple individuals appreciate that it is less expensive compared to other facilities while still providing essential services. However, some reviewers also point out that lower costs sometimes come at a price regarding care quality. One family mentions difficulties related to medication management and overall meal satisfaction, indicating that while they needed a place for their loved one during difficult times, there were shortcomings in the care provided that they had hoped would be better.

Despite certain challenges noted in medication management and food quality, residents praise the overall friendliness and approachability of Heritage's staff members. This sentiment resonates throughout several reviews where families share positive experiences with employees who are described as warm and helpful. Even though some may express concerns about understaffing or issues arising during peak times, many agree that the staff genuinely care for the residents’ well-being.

Heritage provides an inviting communal experience through its various shared spaces like dining rooms and outdoor areas. Residents appreciate the outdoor settings equipped with tables and chairs under sufficient roofing for shelter during inclement weather. The beautifully maintained gardens enhance this appeal, offering picturesque views filled with flowers and trees—an ideal location for socializing or relaxation. Families often note how these aspects make Heritage feel less institutionalized than traditional nursing homes.

Some reviewers highlight fun activities available at Heritage Assisted Living, such as bingo games, outings into nature, gardening projects, or even occasional haircuts offered before COVID-19 restrictions took hold. Although there was an interruption due to the pandemic leading to fewer organized events initially, many still felt grateful for past opportunities to engage with fellow residents in enjoyable pursuits designed to foster community spirit.

Lastly, while acknowledging both strengths and weaknesses within Heritage’s service framework—including a lack of clinical staff—reviewers commonly express willingness to recommend this facility based on its numerous benefits relative to cost. Family members convey deep appreciation for how welcoming they feel when visiting their loved ones—a vital aspect that complements overall wellbeing in assisted living environments. Ultimately, Heritage Assisted Living stands out not just for its affordability but also for cultivating an amicable atmosphere where residents can thrive despite some operational gaps.

This part of Knoxville, Tennessee, offers a convenient location with a variety of amenities nearby. There are several physicians' offices, pharmacies, and hospitals within a short distance, providing easy access to healthcare services. Additionally, there are cafes and restaurants for dining options, as well as parks for outdoor activities and relaxation. Places of worship are also located nearby for spiritual needs. The area appears to be well-equipped to cater to senior living needs with its range of facilities and services in close proximity.

Physicians

• Fred Bennett, MD (0.3 miles)
• FMC North Knoxville (0.8 miles)
• East Tennessee Oral & Maxillofacial Surgery (0.9 miles)
• Allergy Partners of Eastern Tennessee (1 miles)
• North Physicians Group (2 miles)
• Mercy Health Partners (2.3 miles)
• Rashmi Hottigoudar, MD (2.3 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (0.9 miles)
• Starbucks (1.9 miles)
• K Brew Coffee House (2.7 miles)
• Wild Love Bakehouse (2.9 miles)
• Jacks Coffee & Plants (3.3 miles)
• Starbucks (5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Mac's Pharmacy (1.6 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)
• Paragon Infusion Center Knoxville (4.1 miles)
• H Bolton (4.4 miles)

Restaurants

• Louis Original Drive In Restaurant (0.6 miles)
• Chick-Fil-A (0.7 miles)
• McDonald's (0.7 miles)
• Sonic Drive-In (0.8 miles)
• Wendy's (1.8 miles)
• La Piñata Mexican Bar & Grill (2.3 miles)
• Taco Bell (2.3 miles)

Parks

• New Harvest Park Farmers Market (2.2 miles)
• World's Fair Park (4.4 miles)
• Victor Ashe Park (5 miles)

Hospitals

• Steps House (2.7 miles)
• Steps House (4.8 miles)
• North Knoxville Medical Center (4.8 miles)
• Fort Sanders Hospital (4.8 miles)
• East Tennessee Children's Hospital (4.9 miles)

Places of Worship

• Water Angel Ministries (3.8 miles)
• Immaculate Conception Catholic Church (4 miles)
• Sharon Baptist Church (4.8 miles)
• Powell United Methodist Child Care Center (5.4 miles)
• Temple Baptist Church (5.7 miles)

Theaters

• Regal Riviera (4.2 miles)