Holston Health & Rehabilitation Center in Knoxville, TN

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Holston Health & Rehabilitation Center in Knoxville, TN

Information last verified:

3916 Boyds Bridge Pike, Knoxville, TN 37914

For more information about senior living options: (844) 490-3973

4.1 from 72 reviews
5 stars
42
4 stars
14
3 stars
4
2 stars
4
1 stars
8

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Overall Review of Holston Health & Rehabilitation Center

Pros

  • pro The therapy group was amazing and helped residents regain mobility within two weeks.
  • pro The nursing care was amazing.
  • pro The facility is clean, well maintained, and features a pleasant front porch.
  • pro The staff are friendly, professional, and caring.
  • pro The food is excellent.
  • pro There are engaging activities and amenities like a library, recreation room, and courtyard.
  • pro It provides a safe environment for residents.

Cons

  • pro The facility nearly killed a resident by allowing a blood infection to fester in bed for over a week.
  • pro They sent the resident back to the hospital only after his fever climbed above 105, signaling serious lapses in care.
  • pro Residents are neglected, with call lights unanswered for long periods and delays in essential care.
  • pro The staff are disorganized, careless, and severely understaffed, undermining basic care.
  • pro The food and beds are awful, reflecting overall poor quality of care outside rehabilitation.
  • pro The facility is ill-equipped to care for patients with Alzheimer’s/dementia, with undertrained staff and insufficient time.
  • pro CNAs and nurses are overloaded with too many patients, leading to delays and inadequate care.

Review

Holston Health & Rehabilitation Center in Knoxville is best suited for families prioritizing a rehab-focused stay aimed at getting residents back home, backed by strong physical therapy and a clean, welcoming environment. The center shines for residents who can actively participate in therapy, communicate needs clearly, and benefit from a social, activity-rich setting that supports motivation. It is a practical choice for those who value an accessible location and frequent family involvement, plus a front-porch atmosphere that makes visits easy and pleasant. The facility’s clear strength is its therapy program and the overall vibe that promotes progress. However, it is less well-matched to anyone requiring around-the-clock nursing vigilance or highly specialized dementia care, where staffing gaps and training shortcomings can translate into slower attention and more agitation for cognitively impaired residents.

Anyone weighing this community should consider alternatives if constant monitoring or robust, dementia-focused care is non-negotiable. Several accounts describe long waits for medications and delayed responses to call lights, signaling staffing constraints that can undermine daily safety. Repeated concerns about skin care and bedsores, along with glimpses of neglect, point to potential safety gaps that families must assess carefully. Theft of belongings and inconsistent nursing coverage add another layer of risk for long-term custodial needs. For seniors who depend on steady, 24/7 nursing attention or require dementia-specific strategies, other facilities with higher staffing ratios and dementia-trained teams will likely deliver more reliable daily care.

On the positive side, Holston Health & Rehabilitation Center earns real credibility for its therapy services. The therapy staff are described as proactive, capable, and influential in restoring mobility, with multiple residents regaining the ability to walk within weeks. Nursing staff receive praise in some stays for kindness and attentiveness, and the facility’s cleanliness, bright common areas, and inviting porch contribute to an atmosphere conducive to recovery and morale. Families frequently note smooth admissions, responsive therapists, and activities that keep residents engaged and connected. When clinical care aligns with rehabilitation goals, residents experience meaningful progress and a sense of safety and dignity that makes the rehab stay worthwhile.

Yet staffing remains the central fault line. Understaffing shows up as slower meal delivery, delayed pain medications, and gaps in assistance with basic needs. Call lights commonly go unanswered for extended periods, and CNAs and nurses appear stretched thin. The dementia subgroup amplifies these concerns, since redirecting and calming patients with cognitive impairment require time, patience, and training that families worry may be in short supply. The overall pattern is a mix: a high-performing therapy program and a tidy, inviting environment, shadowed by safety and consistency challenges in everyday caregiving and responsiveness.

These dynamics tilt the balance toward rehabilitation value rather than long-term security. For residents whose primary objective is intensive physical therapy and a timely discharge, Holston offers a solid, proven track record with strong therapy outcomes and a supportive environment that can accelerate recovery. The tangible gains from therapy and the facility’s upkeep provide meaningful upside that can offset some of the staffing gaps, particularly when the goal is to return home. However, for seniors needing relentless daily nursing oversight, reliable medication management, and dementia-appropriate care, the cons can overshadow the benefits. Families should weigh how critical consistent daily caregiving is against the demonstrated capacity for rehabilitation progress.

When evaluating Holston, practical steps matter. During a tour, seek candid answers on weekend staffing levels, current nurse-to-patient ratios, and the facility’s approach to dementia care, including staff training and redirection techniques. Request conversations with current residents and family members about call-light responsiveness, skin-care protocols, and consistency of meal service. Inquire about the therapy team’s schedule, goals, and discharge planning to confirm a clear path to home. If the loved one has stable cognition and a pronounced need for rehabilitation services, Holston Health & Rehabilitation Center stands as a capable option with a proven therapy program and a welcoming environment. If however 24/7 nursing reliability, unwavering daily care for dementia, or highly predictable daily routines are non-negotiable, exploring alternatives before making a move is the prudent choice.

Features

Housing

  • 94 resident community capacity 94 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McGhee-Tyson (14 miles away) McGhee-Tyson (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Holston Health & Rehabilitation Center in Knoxville, TN is an assisted living community that offers an array of amenities and care services to its residents. The center prides itself on providing a comfortable and enjoyable environment for seniors to live in.

Residents at this facility have access to various amenities to enhance their quality of life. They can take advantage of the on-site beauty salon, cable or satellite TV, computer center, fitness room, gaming room, outdoor space, small library, and high-speed internet/Wi-Fi. There is also a fully furnished dining room where residents can enjoy restaurant-style meals prepared by the staff. Private bathrooms and housekeeping services ensure a clean and private living space.

Care services at Holston Health & Rehabilitation Center are designed to support residents' daily needs. A 24-hour call system provides reassurance that help is always available if needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by dedicated staff members. The staff also ensures that residents receive proper medication management according to their individual needs.

To promote mental wellness, the community offers a mental wellness program that focuses on the emotional well-being of the residents. Additionally, special dietary restrictions such as diabetes diets are accommodated in meal preparation and service.

In terms of activities and entertainment, residents can expect concierge services for assistance with planning their day-to-day activities. Fitness programs are provided to promote physical well-being. Planned day trips offer opportunities for exploration beyond the community's premises. Resident-run activities encourage socialization among peers while scheduled daily activities keep them engaged.

The location of Holston Health & Rehabilitation Center is convenient for its residents as there are several amenities nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, this assisted living community strives to provide comprehensive care while nurturing independence and enriching the lives of its residents in Knoxville, TN.

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Nearby Places of Interest

This area of Knoxville, Tennessee offers a convenient and bustling neighborhood with various amenities within close proximity. There are several pharmacies, restaurants, hospitals, physicians' offices, cafes, theaters, places of worship, and parks all within a few miles of each other. The healthcare options in the area are extensive, with multiple hospitals and physicians' practices nearby. Additionally, there are plenty of dining options ranging from fast food to sit-down restaurants. The presence of parks and a farmers market provide opportunities for outdoor activities and socialization. Overall, this area provides a diverse range of services that cater to the needs of seniors looking for a vibrant and accessible community.

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • Mac's Pharmacy (3.2 miles)
  • H Bolton (3.5 miles)
  • Paragon Infusion Center Knoxville (3.5 miles)
  • Walgreens (4.2 miles)
  • Walgreens (4.6 miles)
  • CVS Pharmacy (4.9 miles)

Restaurants

  • McDonald's (1.7 miles)
  • McDonald's (3.3 miles)
  • La Piñata Mexican Bar & Grill (3.4 miles)
  • Pretentious Beer Co. (3.4 miles)
  • Taco Bell (3.5 miles)
  • Blackhorse Pub & Brewery (3.5 miles)
  • Bistro at the Bijou (3.5 miles)

Hospitals

  • Steps House (2.9 miles)
  • Steps House (3.4 miles)
  • Fort Sanders Hospital (4.7 miles)
  • East Tennessee Children's Hospital (4.8 miles)

Physicians

  • North Physicians Group (3.2 miles)
  • East Tennessee Physician's Care (3.4 miles)
  • Convenient Care Downtown (3.5 miles)
  • East Tennessee Heart Consultant (3.6 miles)
  • Baptist Health System (3.7 miles)
  • Rashmi Hottigoudar, MD (3.8 miles)
  • Mercy Health Partners (3.8 miles)

Cafes

  • K Brew Coffee House (3.4 miles)
  • Jacks Coffee & Plants (3.7 miles)
  • Starbucks (4 miles)
  • South Press (4.1 miles)
  • Wild Love Bakehouse (4.2 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.8 miles)

Theaters

  • Regal Riviera (3.5 miles)

Places of Worship

  • Immaculate Conception Catholic Church (3.7 miles)
  • Water Angel Ministries (4.2 miles)
  • Meridian Baptist Church (4.4 miles)

Parks

  • World's Fair Park (3.9 miles)
  • New Harvest Park Farmers Market (4.1 miles)
  • Victor Ashe Park (7.5 miles)

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