Holston Health & Rehabilitation Center

Pros

• The facility is very nice, clean, and well taken care of, with an excellent front porch for enjoying mild weather.
• The staff members are generally friendly, caring, and provide good service to the residents.
• The physical therapy department is highly praised for its effectiveness and support in helping patients regain mobility.
• Many families express satisfaction with the overall cleanliness and pleasant atmosphere of the center.
• Residents appreciate the variety of activities offered, including games and church services.
• Previous experiences at Holston Health & Rehabilitation Center have left a positive impression on families regarding the quality of care received.

Cons

• Nursing care is minimal, and there are issues with poor skin care leading to bed sores.
• The nursing staff is understaffed, with CNAs managing 15 to 16 patients each.
• There were instances of delays in assistance for patients, sometimes requiring them to wait 30 to 40 minutes.
• The food provided was not satisfactory, described as lacking variety and often unpleasant in appearance and smell.
• Clothes belonging to residents were reported stolen.
• The facility is poorly equipped to handle the needs of Alzheimer’s and dementia patients, resulting in inadequate care for this population.
• Staff seemed frustrated when dealing with dementia patients instead of employing more patient-focused redirection techniques.

Review

Holston Health and Rehabilitation Center has garnered a range of opinions from visitors and families of residents, reflecting both positive experiences and areas needing improvement. One recurring theme is the facility's strategic location, which many appreciated, as it allows family members to visit easily. The atmosphere is generally perceived as welcoming; numerous reviewers remarked on the friendly staff and clean, well-maintained premises. A standout feature noted by several people was the inviting front porch equipped with rocking chairs—a perfect spot for enjoying leisurely afternoons with loved ones.

While many families expressed satisfaction with the general environment and amenities at Holston, they also revealed challenges regarding nursing care. Despite the pleasant demeanor of the staff, several reviewers reported that nursing care was minimal and highlighted issues like understaffing among Certified Nursing Assistants (CNAs). It was concerning to some that under such conditions, patients could develop bed sores due to inadequate attention. Those who experienced direct care acknowledged that while physical therapy services were commendable—often vital in aiding recovery—the nursing component fell short in certain aspects.

A particular individual who had recently transitioned from intensive care after severe injuries lauded the physical therapy department for its essential role in enabling their recovery. They rated their overall experience highly, particularly appreciating the quality of food served during their stay. This sentiment about aesthetics extended across reviews—many found common spaces such as libraries and recreation rooms appealing while noting that cleanliness seemed to be a priority throughout the facility.

However, there were mixed feelings about meal options; some voiced that although the food was better than other places visited, significant room for improvement existed. Instances of reports about stolen personal belongings indicated potential gaps in security or monitoring protocols within certain areas of the facility—concerns echoed by families who felt disappointed by such incidents marring an otherwise positive experience.

The challenge of addressing varying patient needs became apparent through narratives centered around residents struggling with Alzheimer’s or dementia. While reviewers recognized Holston's strengths regarding general rehabilitation services when dealing with coherent individuals capable of articulating their needs, they weighed this against their observations of how inadequately prepared the facility seemed to handle those afflicted with cognitive impairments. Comments suggested that deficits in staffing levels directly impeded caretaking consistency; therefore, patients experiencing agitation often faced medication over redirection efforts.

One recurring conclusion drawn from multiple reviews highlighted a dichotomy in experiences at Holston Health and Rehabilitation Center: while excellent care was available for those retaining mental acuity post-rehabilitation—or involved straightforward recovery processes—the institution appeared strained when handling more complex cases involving cognitive decline or behavioral challenges associated with Alzheimer’s disease or dementia. Families navigated these nuances cautiously; many said they would recommend Holston for patients retaining full capabilities while simultaneously advising against it for those requiring specialized support for cognitive impairments.

In summary, Holston Health and Rehabilitation Center represents a fusion of commendable therapeutic offerings balanced against notable service delivery gaps concerning nursing staff capacity and specialized training for dementia patients' care requirements. Visitors generally found comfort in its location and environment but grappled with operational shortcomings impacting overall patient wellbeing amid its strengths.

This area of Knoxville, Tennessee offers a convenient and bustling neighborhood with various amenities within close proximity. There are several pharmacies, restaurants, hospitals, physicians' offices, cafes, theaters, places of worship, and parks all within a few miles of each other. The healthcare options in the area are extensive, with multiple hospitals and physicians' practices nearby. Additionally, there are plenty of dining options ranging from fast food to sit-down restaurants. The presence of parks and a farmers market provide opportunities for outdoor activities and socialization. Overall, this area provides a diverse range of services that cater to the needs of seniors looking for a vibrant and accessible community.

Pharmacies

• CVS Pharmacy (1.5 miles)
• Mac's Pharmacy (3.2 miles)
• H Bolton (3.5 miles)
• Paragon Infusion Center Knoxville (3.5 miles)
• Walgreens (4.2 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (4.9 miles)

Restaurants

• McDonald's (1.7 miles)
• McDonald's (3.3 miles)
• La Piñata Mexican Bar & Grill (3.4 miles)
• Pretentious Beer Co. (3.4 miles)
• Taco Bell (3.5 miles)
• Blackhorse Pub & Brewery (3.5 miles)
• Bistro at the Bijou (3.5 miles)

Hospitals

• Steps House (2.9 miles)
• Steps House (3.4 miles)
• Fort Sanders Hospital (4.7 miles)
• East Tennessee Children's Hospital (4.8 miles)

Physicians

• North Physicians Group (3.2 miles)
• East Tennessee Physician's Care (3.4 miles)
• Convenient Care Downtown (3.5 miles)
• East Tennessee Heart Consultant (3.6 miles)
• Baptist Health System (3.7 miles)
• Rashmi Hottigoudar, MD (3.8 miles)
• Mercy Health Partners (3.8 miles)

Cafes

• K Brew Coffee House (3.4 miles)
• Jacks Coffee & Plants (3.7 miles)
• Starbucks (4 miles)
• South Press (4.1 miles)
• Wild Love Bakehouse (4.2 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)

Theaters

• Regal Riviera (3.5 miles)

Places of Worship

• Immaculate Conception Catholic Church (3.7 miles)
• Water Angel Ministries (4.2 miles)
• Meridian Baptist Church (4.4 miles)

Parks

• World's Fair Park (3.9 miles)
• New Harvest Park Farmers Market (4.1 miles)
• Victor Ashe Park (7.5 miles)