Christian Towers of Gallatin, Inc.

Pros

• The management is great and available when needed.
• Amber, the new manager, has made this a great place to live.
• Amber has added social activities for residents, including a movie room for weekend entertainment.
• The facility is clean and tidy, thanks to Amber's oversight.
• Amber informs residents on how to handle HUD inspections, keeping them prepared.
• Amber loves her job and shows dedication to making Christian Manor a wonderful home.
• Since Amber arrived, the atmosphere at CT&M has noticeably improved.
• Amber is constantly on the move to ensure residents are cared for, with kindness and genuine concern.
• The staff, including Beth, Jack, Morgan, Jasmine, Katlyn, Teresa, and Renee, are awesome and supportive.
• Katlyn is a loving, intelligent manager who oversees the community with a shared vision.
• Jasmine is a wonderful social worker who wears many hats.
• The community is decorated so residents can be proud to call it home.
• The director's renovations have created a special place for residents.
• The residents are kind, content, and social.
• Katlyn and the staff are engaged, know their residents well, and are committed to enhancing quality of life.

Cons

• The management is accused of breaking all the rules and putting profit over truth.
• Christian Towers allegedly charged a resident a full month's rent after eviction.
• Jasmine is described as unprofessional and hateful, with Kaitlyn allegedly using Jasmine to do her dirty work.
• There are reports of mold in a resident's closet and persistent bed bug incidents.
• One reviewer warned that minorities with mental illness should not apply to Christian Towers, implying discriminatory practices.
• The waiting list for apartments is said to be 12?18 months, indicating a long, time-sensitive delay.
• A resident claims she was turned down for an apartment due to a police report that the reviewer alleges was false.

Review

Across the many voices sharing their experiences, one thread stands out: Christian Manor and Christian Towers feel like a place where residents often choose to stay because they sense genuine care, continuous improvement, and a growing sense of community. A new leadership presence, led by Amber as community director, has injected energy and purpose into the properties, and the overall mood has noticeably shifted toward warmth, responsiveness, and a drive to make life easier and more enjoyable for those who live there.

Amber is repeatedly credited with shaping that momentum. She has introduced social activities that bring residents together and has been central to plans for a new movie room, where full-length films will be shown on weekends for residents to enjoy. Beyond programming, Amber's hands-on approach to the day-to-day routines - keeping the facility clean, tidy, and well-maintained - has earned praise. Several residents note that she communicates clearly about what steps to take as HUD inspections approach, helping to keep everyone prepared and confident. In many testimonials, Amber's enthusiasm for her job is evident, and residents describe her dedication as shining through in every interaction.

The sentiment about Amber is echoed by multiple residents who describe a broadly transformed atmosphere since her arrival. One resident says the new director is "amazing," with a constant presence to ensure those who live there are cared for. It isn't just about management; it's about the culture she's helped cultivate - friendly, reassuring, and compassionate. Residents speak of Amber offering a kind word, a reassuring smile, and even a hug when appropriate. In addition to Amber, other staff members - Beth, Jack, and Morgan - are singled out as awesome people who contribute to this positive climate, suggesting a team that works well together to keep the community welcoming and well-run.

Several accounts highlight specific acts of leadership and service that made a tangible difference in people's lives. Kathy, a current resident, praises Amber for staying late to help a new resident move in and for making the process feel safe and comfortable. She notes that Amber arrived at a moment of worry and turned it into confidence for the residents, reinforcing a belief in the community's direction. The sense is that, when a change in leadership occurs, Amber has steadied the ship and inspired hope about what's to come, with residents feeling supported rather than left anxious about the future.

People who have recently moved in or are in the process of moving into the properties echo the same sentiment. One resident who just relocated describes Amber as helpful and sweet, noting that she made a stressful time stress-free. The property itself is described as beautiful and undergoing renovations, and the appreciation for Amber's role in smoothing the transition is clear. These testimonials underscore a theme: the physical improvements and the personal touch from management together create a more inviting and comfortable living environment.

The broader team at Christian Towers is celebrated for being engaging and responsive. Guests and residents alike have recognized the collaborative spirit between Amber and other staff such as Beth, who has also supported applicants during the process. The collective tone is one of gratitude and goodwill, with residents and staff expressing mutual respect and even sharing blessings for one another. It's a picture of a community where people feel seen, supported, and valued for their contributions and needs.

Yet, no picture is complete without acknowledging a contrasting view that surfaced among residents. One review paints a starkly different experience, accusing management of breaking rules and prioritizing money over truth, and describing a troubling personal situation involving eviction and unaddressed conflicts. The account alleges racial slurs and unresponsiveness from certain staff members, with claims of mold, bed bugs, and the eviction of a mother who had fallen off her medication. This narrative also accuses specific individuals - Kaitlyn and Jasmine - of wrongdoing and describes difficulties getting timely responses to inquiries or concerns, including a rent charge after eviction. It's important to acknowledge that this perspective exists within the broader conversation about the community and to consider it alongside the many positive experiences shared by other residents.

Despite that critical account, other voices in the community remain highly complimentary. Long-time residents and professionals alike praise Katlyn (spelled variously as Katlyn or Kaitlyn) and her team for their dedication to residents, noting that the staff are engaged, know their residents well, and continually develop creative ways to enhance quality of life. A professional in the assisted living space also commends the smooth cooperation between Christian Towers and outside care providers, highlighting how former residents remain connected and valued even after transitions to higher levels of care. The facility's decorations, designed to instill pride in residents, reinforce this sense of belonging, and the renovations led by leadership have been described as meaningful improvements.

On the practical side, residents describe a community that offers a range of amenities designed to support independent living with careful assistance. The buildings feature attractive interiors and exteriors, a schedule of daily activities and trips, a hairdresser on-site, an exercise facility, social rooms, and accessible assistance - such as a pull cord for 24-hour support. The central location in Gallatin places residents near shopping, medical facilities, and entertainment, creating everyday convenience that complements the sense of home. In this light, the overall impression is of a community that genuinely aspires to be a welcoming, well-run place where seniors can feel safe, cared for, and engaged.

In sum, the story of Christian Manor and Towers is one of evolving leadership and mixed experiences. A growing chorus of residents points to Amber and her team as a source of energy, care, and practical improvements that have made the community feel more like a home. They highlight a culture of compassion, clear communication, and collaborative effort that strengthens daily life and opens up new possibilities for social connection and well-being. At the same time, the more challenging review serves as a reminder that, in any living community, issues can arise that merit careful attention and ongoing dialogue. The ongoing course appears to be a balance of continued enhancements, responsive leadership, and a commitment to listening to residents - an approach that many feel has the potential to keep Christian Manor and Towers truly thriving for years to come.

This part of Gallatin, Tennessee offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several cafes, pharmacies, and restaurants within close proximity, you will have easy access to essentials such as coffee shops, medication pick-up, and dining options. Additionally, there are reputable physicians and hospitals nearby providing quality healthcare services. Places of worship are also available for spiritual needs, while parks offer opportunities for outdoor recreation and relaxation. The area is well-connected with transportation options like car rentals available for added convenience. Overall, this neighborhood provides a well-rounded living experience with everything seniors may need within reach.

Cafes

• Black Press Coffee Shop (0.1 miles)
• Starbucks (1.4 miles)
• Panera Bread (1.6 miles)
• Black Press Coffee Shop (3 miles)
• Starbucks (9.3 miles)
• Lyncoya Cafe (11.2 miles)
• Black Press Coffee Shop (11.4 miles)

Physicians

• Tricare (0.2 miles)
• Tennessee Orthopaedic Alliance (0.2 miles)
• Middle Tennessee Nephrology (0.2 miles)
• Same Day DOT Physicals Drug & Alcohol Testing (0.6 miles)
• Women's Clinic (0.6 miles)
• Thomas L Gautsch (0.7 miles)
• Perinatal Group (0.7 miles)

Restaurants

• Wendy's (0.4 miles)
• Sonic Drive-In (0.6 miles)
• McDonald's (0.6 miles)
• Top Hog BBQ (0.7 miles)
• Grant's Kitchen and Grill (0.8 miles)
• Waffle House (1 miles)
• KFC (1.1 miles)

Pharmacies

• Perkins Drugs & Gift Shoppe (0.6 miles)
• Walgreens (0.9 miles)
• Walgreens (3.8 miles)
• Walgreens (10.6 miles)
• Walgreens (10.7 miles)
• CVS Pharmacy (10.7 miles)
• Walgreens (11.6 miles)

Hospitals

• Srhs Bankruptcy (0.6 miles)
• Sumner Regional Medical Center (0.7 miles)
• Vanderbilt Children's Endocrinology Hendersonville (9.9 miles)
• Hendersonville Medical Center (10.9 miles)

Places of Worship

• Zion Upper Room Apostolic Faith Church (0.7 miles)
• Northfield Church (5.8 miles)
• Our Lady of the Lake Catholic Church (8.7 miles)
• Crosspoint Church (8.7 miles)
• Long Hollow Baptist Church (9.4 miles)
• First United Methodist Church (10.5 miles)
• Fountain Head Baptist (11.4 miles)

Parks

• Triple Creek Park (1.7 miles)
• Bledsoe Creek State Park (4.6 miles)

Theaters

• Ncg Gallatin (3.5 miles)
• Regal Streets of Indian Lake & IMAX (9 miles)

Transportation

• U-Haul Neighborhood Dealer (10.4 miles)
• Enterprise Rent-A-Car (11.5 miles)