Capstone Senior Living at Station Camp

Pros

• The staff at Capstone Senior Living consistently receives praise for their kindness and helpfulness, with many residents feeling genuinely cared for.
• Residents enjoy a clean and well-maintained facility that provides a welcoming atmosphere.
• Many families appreciate the spacious room sizes in memory care, making it a comfortable living environment for their loved ones.
• The communication from the nursing director and staff regarding residents' needs is highly regarded by family members.
• Families feel reassured knowing their loved ones are safe, well-cared for, and engaged with various activities provided by the community.
• The dining experience features friendly wait staff, and while there are suggestions for improvement, some families still find the food adequate and enjoyable.
• The community offers diverse programs and services, including on-site therapy options and beauty services, enhancing the overall experience for residents.
• Reviews reflect a strong sense of community among both residents and staff, fostering connections that contribute to a "home away from home" feel.

Cons

• Capstone at SC memory care is not a safe place for loved ones with dementia, experiencing issues such as inconsistent heat and air, poor food quality, and rapid caregiver turnover.
• The food service could improve significantly, as the quality of meals deteriorated over time and often arrived cold or unappealing for the residents' age group.
• There were concerns about understaffing in the dining services, leading to long wait times and inadequate meal service for residents.
• Some caregivers exhibited a lack of professionalism and compassion, contributing to a negative atmosphere within the facility.
• Overall care was deemed insufficient; one family experienced their loved one being sent to a psychiatric hospital without their knowledge, ultimately leading to serious health complications.
• Many families felt that the community overpromised on its services but under-delivered once their loved ones were admitted.
• Cleaning individual rooms was inconsistent and required specific requests from families instead of being part of routine maintenance.
• Several reviewers expressed feelings of insecurity regarding the care provided during nighttime hours, citing fear due to lack of direct oversight and attention.
• Communication about significant changes in resident care was lacking or unclear, causing distress among family members.

Review

The reviews for Capstone Senior Living present a multifaceted view of the community, showcasing both commendable attributes and areas needing improvement. Many families have expressed high levels of satisfaction with the staff's friendliness and the quality of care provided to their loved ones. Numerous reviewers rated the staff highly, often highlighting their kindness, attentiveness, and the personal relationships they built with residents. Comments such as “the nurses, the techs - they all called him ‘Papa’ and were just amazing” reflect a familial atmosphere that many families cherish when searching for memory care solutions.

However, while the warmth and dedication of the staff are praised throughout numerous accounts, concerns about care consistency and quality emerge from some experiences. A recurring theme in several reviews is a sense of insecurity stemming from high turnover rates among executive directors and caregivers. One reviewer noted feeling unsure about safety due to rapid personnel changes within management roles, which contributed to an unstable atmosphere over a lengthy stay. Additionally, there were reports of caregiver turnover leading to inconsistent care; one family recounted episodes where agency staff struggled with responsibilities such as medication management.

Dining services emerge as another significant point of contention among reviewers. While many appreciate that meals are served in a communal dining room—encouraging socialization—feedback regarding food quality varied widely. Some families reported that initial praise for meal offerings diminished over time; "the food started out really good but then deteriorated," indicated one reviewer who frequently felt compelled to bring supplemental food for their loved one due to poor meal quality. Even though some residents enjoyed adequate meals that catered to hunger needs—like receiving double portions if necessary—the overall sentiment seemed mixed regarding taste and variety.

Moreover, while there are amenities touted within the community such as on-site physical therapy services, beauty treatments, and organized activities like cooking shows during memory care hours, not all residents engaged wholeheartedly in these offerings. For instance, it was mentioned that despite various scheduled activities designed to involve residents actively, some individuals did not participate regularly—suggesting potential gaps between desired engagement levels versus actual resident participation.

Despite these challenges highlighted by some family members concerning staffing issues or food service inconsistencies, other reviews flatly express optimism based on their positive experiences at Capstone Senior Living. Many families reflected on how much better their loved ones adjusted while living at Capstone compared to when they were alone at home—a testament to effective caregiving practices observed across different shifts in staffing.

It is clear from this collection of perspectives that Capstone Senior Living has successfully created a warm environment filled with kind-hearted staff who prioritize connection with residents and their families. However, enhancing operational consistency across various departments—from executive leadership down through caregiving teams—and improving food quality could further elevate this community’s reputation among families seeking memory care options. Overall, those contemplating making Capstone Senior Living their choice may wish to weigh these contrasting insights carefully while considering what aspects align best with their loved one's needs in memory care living arrangements.

This part of Gallatin, Tennessee offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With a range of restaurants nearby such as Wendy's, McDonald's, and Grant's Kitchen and Grill, there are plenty of dining options to choose from. Additionally, the presence of places of worship like Zion Upper Room Apostolic Faith Church and Northfield Church provides opportunities for spiritual connection. Access to pharmacies like Walgreens and Physicians such as Tennessee Orthopaedic Alliance offer convenience for medical needs. For recreation, parks like Triple Creek Park and Bledsoe Creek State Park offer opportunities for outdoor activities. The presence of Sumner Regional Medical Center ensures access to quality healthcare facilities in close proximity. Overall, this area provides a well-rounded community with essential services for senior residents to enjoy a fulfilling lifestyle.

Restaurants

• Wendy's (0.3 miles)
• McDonald's (0.3 miles)
• Grant's Kitchen and Grill (0.3 miles)
• Waffle House (0.6 miles)
• Top Hog BBQ (0.6 miles)
• KFC (0.8 miles)
• Taco Bell (0.9 miles)

Places of Worship

• Zion Upper Room Apostolic Faith Church (0.3 miles)
• Northfield Church (5.4 miles)
• Crosspoint Church (8.3 miles)
• Our Lady of the Lake Catholic Church (8.3 miles)
• Long Hollow Baptist Church (8.9 miles)
• First United Methodist Church (10.1 miles)
• The Movement Church (11.1 miles)

Cafes

• Black Press Coffee Shop (0.5 miles)
• Starbucks (1 miles)
• Panera Bread (1.2 miles)
• Black Press Coffee Shop (2.5 miles)
• Starbucks (8.8 miles)
• Lyncoya Cafe (10.7 miles)
• Black Press Coffee Shop (11 miles)

Pharmacies

• Walgreens (0.6 miles)
• Perkins Drugs & Gift Shoppe (1.1 miles)
• Walgreens (3.4 miles)
• Walgreens (10.2 miles)
• Walgreens (10.3 miles)
• CVS Pharmacy (10.3 miles)
• Walgreens (11.4 miles)

Physicians

• Tricare (0.6 miles)
• Tennessee Orthopaedic Alliance (0.7 miles)
• Middle Tennessee Nephrology (0.7 miles)
• Same Day DOT Physicals Drug & Alcohol Testing (1.1 miles)
• Women's Clinic (1.1 miles)
• Thomas L Gautsch (1.2 miles)
• Perinatal Group (1.2 miles)

Hospitals

• Srhs Bankruptcy (1.1 miles)
• Sumner Regional Medical Center (1.2 miles)
• Vanderbilt Children's Endocrinology Hendersonville (9.5 miles)
• Hendersonville Medical Center (10.4 miles)

Parks

• Triple Creek Park (2.1 miles)
• Bledsoe Creek State Park (5.1 miles)

Theaters

• Ncg Gallatin (3.1 miles)
• Regal Streets of Indian Lake & IMAX (8.6 miles)

Transportation

• U-Haul Neighborhood Dealer (10.9 miles)
• Enterprise Rent-A-Car (11.4 miles)