The Waters Of Gallatin

Pros

• The staff at The Waters facility are professional, caring, and compassionate.
• The family had a great experience with the staff and appreciated the respect shown to their mother-in-law.
• The nursing staff at The Waters of Gallatin is wonderful and takes good care of the residents.
• The facility is tidy, clean, and the nursing staff goes above and beyond to accommodate the residents.
• Despite being an older facility, Golden Living Center has a good odor and the therapists seemed knowledgeable about the residents' needs.
• The food at Golden Living Center is excellent and they take care to provide a good selection for the residents.
• The office staff at Golden Living Center are helpful in explaining financial matters and have an open-door policy for questions.
• Despite some issues, the family would still recommend Golden Living Center as it was the only facility they ever recommended.
• Trustworthy Places offers better options than this specific facility for memory training and activities for dementia patients.
• While there were some concerns about falls, overall the staff at this facility were friendly and kept both the resident and her room clean.

Cons

• The head of nursing, Kimberly, does not care for the well-being of the residents and ignores calls from family members.
• The patients are ignored, medications are incorrect or not given at all, and the facility does not document falls or return calls.
• The facility is not clean and should be closed down.
• The staff did not properly assist a resident with feeding and using the restroom, leading to overmedication and hospitalization.
• The newly renovated facility is not as advertised and should be avoided.
• Patients with dementia receive no activities or memory training at this facility.

Review

The experiences of families with The Waters and Golden Living Center illustrate a complex tapestry of care, compassion, and profoundly contrasting experiences. Many reviews highlight the dedication and professionalism of the staff at these facilities, praising them for their compassionate approach to residents. One family expressed deep gratitude for the exceptional care their mother received during her final days, emphasizing how the staff's commitment went above and beyond expectations. The environment was described as tidy, with a reassuring absence of unpleasant odors typically associated with nursing homes. Residents reportedly engaged in various activities that fostered companionship among them?activities like bingo and yoga were mentioned as ways to enrich daily life at The Waters.

However, this glowing admiration is sharply contrasted by some harrowing accounts of negligence at both facilities. Several reviewers shared alarming stories of inadequate medical attention and poor hygiene standards. One family recounted their grandfather's traumatic experience, where he was given incorrect medications leading to severe health complications. The head nurse?s lack of responsiveness in addressing concerns further aggravated this family's distress, revealing a gap in communication between nursing staff and loved ones. The account painted a disheartening picture of how critical issues often remained unaddressed unless thoroughly pushed by concerned relatives.

Additionally, other reviews criticized the general conditions within these facilities. A resident's family reported that their loved one often sat in bed for extended periods without assistance or encouragement for personal hygiene routines or therapy sessions. Such accounts paint a troubling picture where residents are not provided the needed attentiveness or basic care ultimately required for maintaining their dignity and well-being. This lack of engagement raises serious questions about whether sufficient resources are allocated towards staffing adequately to meet residents? needs effectively.

Interestingly, there were more balanced perspectives offered regarding Golden Living Center specifically; while some families noted insufficient personal care for residents who might decline bathing due to their state or wishes, overall impressions leaned positively concerning food quality and therapeutic support. One reviewer praised the office staff?s helpfulness when it came to understanding financial matters surrounding care; they appreciated an environment that felt welcoming rather than one that treated visitors as mere numbers within an insurance framework.

Despite some positive feedback regarding cleanliness and food quality, numerous families voiced concerns over inadequate levels of respect shown towards residents with dementia diagnoses. There were allegations suggesting that instead of providing meaningful engagement tailored to cognitive abilities?like memory training?some patients resorted simply to medicating individuals into silence. This practice raises eyebrows about ethical decision-making within long-term care settings.

The tragic narratives surrounding falls experienced by residents also cannot be overlooked; one family described successive injuries sustained by their bedridden great-grandmother under questionable supervision conditions during her relatively brief stay at a facility dedicated long-term resident care. Although they acknowledged friendly staff interactions along with clean living quarters for their loved ones, lingering doubts persisted about effective preventative measures against such avoidable accidents.

Taken together, these testimonials highlight pressing concerns revolving around elderly care: disparities exist between commendable compassionate efforts from staff members versus alarming instances where negligence potentially led to harmful consequences for vulnerable individuals entrusting them with their well-being during life?s twilight years?a stark reminder that improving standards must remain an unwavering focus across all levels of eldercare provision moving forward.

This part of Gallatin, Tennessee, offers a variety of amenities and services that would be beneficial for senior living. With several physicians and medical facilities nearby, including Comprehensive Pain Specialists and Sumner Regional Medical Center, seniors can easily access healthcare services. There are also pharmacies like Perkins Drugs & Gift Shoppe in close proximity for convenient medication needs. For dining options, there are fast food restaurants like Sonic Drive-In and healthier choices such as Top Hog BBQ and Grant's Kitchen and Grill available within a short distance. Places of worship such as Our Lady of the Lake Catholic Church and Long Hollow Baptist Church offer spiritual support. Additionally, parks like Triple Creek Park provide opportunities for outdoor recreation. The area also has transportation options like Enterprise Rent-A-Car available for convenience. Overall, this area provides a mix of essential services and recreational opportunities that make it a suitable choice for seniors looking to settle down in Gallatin.

Physicians

• Comprehensive Pain Specialists (0.2 miles)
• RightCare Family Practice (0.2 miles)
• Same Day DOT Physicals Drug & Alcohol Testing (0.2 miles)
• Tennessee Oncology (0.2 miles)
• Faris Mary Rachel MD (0.2 miles)
• Heart Group (0.2 miles)
• Everett B Wray MD (0.2 miles)

Restaurants

• Sonic Drive-In (0.2 miles)
• Wendy's (0.9 miles)
• McDonald's (1.1 miles)
• Top Hog BBQ (1.2 miles)
• Grant's Kitchen and Grill (1.3 miles)
• Waffle House (1.5 miles)
• KFC (1.6 miles)

Hospitals

• Srhs Bankruptcy (0.2 miles)
• Sumner Regional Medical Center (0.2 miles)
• Vanderbilt Children's Endocrinology Hendersonville (10.3 miles)
• Hendersonville Medical Center (11.3 miles)

Pharmacies

• Perkins Drugs & Gift Shoppe (0.2 miles)
• Walgreens (1.4 miles)
• Walgreens (4.2 miles)
• Walgreens (11 miles)
• Walgreens (11.2 miles)
• CVS Pharmacy (11.2 miles)
• Walgreens (11.7 miles)

Cafes

• Black Press Coffee Shop (0.6 miles)
• Starbucks (1.9 miles)
• Panera Bread (2.1 miles)
• Black Press Coffee Shop (3.6 miles)
• Starbucks (9.7 miles)
• Lyncoya Cafe (11.6 miles)
• Black Press Coffee Shop (11.8 miles)

Places of Worship

• Zion Upper Room Apostolic Faith Church (1.2 miles)
• Northfield Church (6.2 miles)
• Our Lady of the Lake Catholic Church (9.2 miles)
• Crosspoint Church (9.2 miles)
• Long Hollow Baptist Church (9.9 miles)
• First United Methodist Church (10.9 miles)
• Fountain Head Baptist (11.7 miles)

Parks

• Triple Creek Park (1.6 miles)
• Bledsoe Creek State Park (4 miles)

Theaters

• Ncg Gallatin (3.9 miles)
• Regal Streets of Indian Lake & IMAX (9.5 miles)

Transportation

• U-Haul Neighborhood Dealer (9.8 miles)
• Enterprise Rent-A-Car (11.6 miles)
• Music City Star (11.7 miles)