Home Instead TN Franklin

Pros

• The caregivers provided by Home Instead have been prompt and helpful.
• The agency has been cooperative and has always provided care whenever needed.
• Most of the time, the reviewer has been very pleased with the caregivers sent by Home Instead.
• The billing and administrative side of Home Instead's services have gone well for the reviewer.
• The reviewer's family member hired Home Instead for 24/7 caregiver assistance and found two caregivers they really like who provide good companionship and care.
• The agency ensured the safety of the reviewer's father and made sure he had proper nourishment.
• The experiences with this home care agency were good, and the love one was in good hands.
• Some of the caregivers provided by the agency were really good and met all expectations.
• The caregiver from this agency was patient and kind towards the mother, providing satisfactory help.
• The staff of this home care agency showed up on time and took great care of the mother during her short time receiving home care services.

Cons

• The family member hired Home Instead for 24/7 caregiver assistance following a stroke and experienced multiple caregivers throughout the day who were unable to cook or provide proper care.
• The experience with Home Instead Senior Care was disappointing and expensive, with inconsistent caregivers and some who slept during their shift.
• There were scheduling issues and a lack of consistency in caregiver attendance, causing uncertainty for the family relying on 24-hour care from Home Instead Senior Care.
• Some of the caregivers provided by the home care agency were not as good as others, resulting in mixed experiences for the family receiving care.
• While overall satisfied with the help provided by the home care agency, it may not be a good option for the specific needs of the mother in question.
• One caregiver from a home care agency was overly talkative, which bothered the mother receiving care.

Review

In the world of home care agencies, finding one that meets all of your needs can be a challenge. However, there are some agencies that seem to rise above the rest when it comes to providing quality care and exceptional service. One such agency is Home Instead Senior Care, as described by various individuals who have had firsthand experience with their services.

One recurring theme in these reviews is the cooperative nature of the agency. When individuals needed care, Home Instead was there to provide it. Whether it was a few hours a day or around-the-clock assistance following a stroke, this agency proved to be prompt and helpful in meeting their clients' needs. The caregivers they sent were generally well-received, with most individuals expressing satisfaction with the professionals they encountered.

However, not all experiences were positive. For one person, the initial 24 hours after hiring Home Instead resulted in five different caregivers coming and going. Throughout an 8-hour day, multiple caregivers were present instead of one consistent caregiver. This lack of stability led to frustration and disappointment for this particular individual, who found that many of the caregivers lacked basic skills such as cooking or providing necessary care beyond fast food runs. Additionally, some caregivers even slept through their shifts. Needless to say, this experience left this family questioning whether Home Instead would be their choice again in the future.

Despite these negative experiences, others found that Home Instead provided excellent care that met their expectations. This agency may have been on the pricier side, but for some individuals, the quality of care justified the expense. They noted that certain caregivers stood out as being very skilled and attentive to their loved ones' needs. Companionship was mentioned as a valued aspect of the services provided by Home Instead caregivers.

Although overall satisfaction was expressed by some individuals, others encountered issues with scheduling and having substitute caregivers fill in when needed. While these challenges did not overshadow their positive experiences completely, they did highlight areas where Home Instead could improve. Consistency and reliability were desired so that clients could rely on a stable care arrangement.

In the midst of different experiences, one common thread was evident. Home Instead Senior Care seemed to have caring and compassionate caregivers on their team. While some individuals may not have found the agency to be the best fit for their specific needs, they still recognized the patience and kindness exhibited by the caregivers towards their loved ones.

In conclusion, Home Instead Senior Care is an agency that offers home care services with varying degrees of satisfaction. While some customers had positive encounters with skilled and attentive caregivers who provided excellent companionship, others experienced challenges related to inconsistent scheduling and less competent substitutes. The cooperative nature of Home Instead Senior Care was praised by many, but individual experiences varied in terms of caregiver quality and consistency. Ultimately, it is important for potential clients to thoroughly communicate their needs and expectations with any home care agency to ensure a suitable match is made.

This part of Franklin, Tennessee offers a variety of amenities and services that may interest seniors looking to settle in the area. There are several restaurants nearby, including Whit's Frozen Custard and various Mexican cuisine options. Additionally, there are multiple places of worship within a few miles, catering to different faiths. Pharmacies such as Walgreens and CVS are conveniently located for easy access to medications. Several healthcare providers, including Vanderbilt University Hospital and Williamson Medical Center, are within close proximity for medical needs. Parks like Pinkerton Park provide opportunities for outdoor recreation and relaxation. Finally, cafes like Frothy Monkey offer spaces for socializing or enjoying a cup of coffee. Overall, this part of Franklin seems to offer a well-rounded community with convenient services for seniors looking to call it home.

Restaurants

• Whit's Frozen Custard (0.5 miles)
• Titos Mexican Restaur (0.5 miles)
• Chick-Fil-A (0.7 miles)
• Chick-Fil-A (2.5 miles)
• Nacho's Mexican Restaurant (3.1 miles)
• Chick-Fil-A (3.2 miles)
• Waffle House (3.2 miles)

Places of Worship

• Church of the City (3.1 miles)
• St Philip Catholic Church (4 miles)
• Wellspring Christian Church (8.2 miles)
• Fellowship Bible Church - Brentwood Campus (8.8 miles)
• The Bridge Church (9.2 miles)

Pharmacies

• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Franklin Family Pharmacy CBD Products (3.4 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.6 miles)
• Walmart Pharmacy (5 miles)
• Walgreens (5.5 miles)

Physicians

• Donelson Family Practice At Franklin (3.3 miles)
• Vanderbilt Interventional Pulmonology Franklin (3.3 miles)
• Tennessee Maternal Fetal Medicine (3.4 miles)
• Center For Pelvic Health (3.4 miles)
• Sanctuary Functional Medicine (3.4 miles)
• Williamson Medical Center (3.5 miles)
• Tennessee Oncology (3.5 miles)

Parks

• Pinkerton Park (3.7 miles)
• Harvey Park (8.8 miles)
• Crocket Park (8.8 miles)

Cafes

• Frothy Monkey (3.9 miles)
• Starbucks (4.2 miles)
• Starbucks (6.7 miles)
• Starbucks (6.9 miles)
• The Fainting Goat Coffee (9.5 miles)

Hospitals

• Vanderbilt University (8.2 miles)