Right at Home - Sioux Falls, SD in Sioux Falls, SD

Pros

• Right At Home is praised for compassionate, professional staff.
• They quickly respond to urgent family needs, often sending a caregiver within hours.
• Families feel relief and comfort knowing their loved ones are well cared for by Right At Home.
• Caregivers are described as patient, organized, and capable of providing both practical help and emotional support.
• Right At Home is considered a premium provider of home health care with dedicated staff.
• The agency maintains good communication and strives to match the right caregiver for each client.
• Families report trust in caregivers and sometimes lifelong connections with the staff.
• The services are regarded as a blessing to families and highly recommended.

Cons

• They warn others to go elsewhere, claiming the SF-based CEO is dishonest (per his own lawyer).
• They note inconsistencies with the caregivers.
• The worst caregivers wore earbuds and spent a lot of time sitting around instead of interacting with the client or completing chores.
• They bill clients every week, and the system reportedly doesn't allow monthly billing for private pay.

Review

Right at Home Sioux Falls is best suited for families that want high-touch, in-home care delivered by deeply compassionate caregivers who can scale quickly to changing needs. This community excels when the goal is to keep a loved one safely at home with flexible scheduling, strong caregiver matching, and steady, professional support. It is especially well-suited for long-distance families who need reliable coordination, rapid responsiveness when needs spike, and a care partner who can provide companionship, daily task assistance, and coordination with family members or healthcare providers. For seniors who value a personal connection with a caregiver and a plan that can adapt as health demands shift, Right at Home offers a compelling combination of warmth and competence that can reduce the stress of caregiving for everyone involved.

There are clear reasons to consider alternatives. For those requiring a rigid, 24/7 on-site presence or a guaranteed single caregiver every day, this may not be the simplest fit, given the variability that comes with in-home staffing. A few reviews flag inconsistencies in caregiver performance, with some caregivers appearing more engaged than others. Families who need monthly, predictable billing for private-pay arrangements may find weekly billing to be less convenient, albeit workable with advance notice. And while the overwhelming majority of feedback centers on care quality, a single negative review cites concerns about leadership integrity; while this is not the norm, it is a caution worth weighing for those who want a provider with an unquestionable governance track record. These factors suggest that families with very specific, non-negotiable expectations or who prioritize a uniformly steady caregiving team should carefully interview and verify expectations before committing.

The core strengths - rapid response, personalized caregiver matching, and consistently caring staff - tend to offset most of the common drawbacks. When needs change, the team has demonstrated the ability to mobilize a caregiver within hours, a capability that dramatically reduces family anxiety and ensures continuity of care. Caregivers are described as compassionate, knowledgeable, and attentive to both practical tasks and emotional needs, with many clients forming trusting relationships that extend beyond routine chores. The staff's professionalism and clear commitment to the client's well-being also help families feel comfortable delegating more complex routines, from bathing and dressing to meal planning and social engagement. The best examples show caregivers who tailor their approach to individual routines, preferences, and safety concerns, rather than delivering a one-size-fits-all program.

That said, the practical realities of in-home care do surface in the mix. Not every shift will feel flawless, and the occasional caregiver may be less interactive or more task-focused, which underscores the importance of upfront care planning and ongoing monitoring. The billing nuance deserves proactive management: if private-pay families prefer monthly cycles, they should negotiate it in advance and have a clear point of contact to streamline invoices. It is equally important to set up a robust caregiver rotation plan and a back-up schedule so holidays, illness, or vacations do not leave the home unexpectedly under-served. These operational realities are manageable with disciplined communication and a well-structured care plan; they simply require diligence from the family and the agency alike.

For families deciding how to proceed, concrete steps make a meaningful difference. Request a detailed caregiver roster and a written care plan before onboarding, including daily routines, safety priorities, and preferred communication channels. Insist on a trial period with a couple of different caregivers to assess compatibility and establish benchmarks for performance, responsiveness, and engagement. Discuss billing expectations upfront, including entry points for monthly invoicing if that arrangement is preferred, and confirm who the regional director or care coordinator is for escalation needs. Finally, set expectations around back-up coverage, weekend hours, and how changes in health status will trigger adjustments to the care plan. A proactive, collaborative approach will maximize the strengths this provider consistently delivers.

In sum, Right at Home Sioux Falls stands out as a practical, capable choice for families who want trusted in-home care that is fast to mobilize, deeply person-centered, and capable of growing with evolving needs. It shines where companionship, adaptability, and reliable caregiver matching matter most, turning complex caregiving into a manageable, humane experience for both the loved one and the family. Caution is warranted for those seeking absolute, uniform consistency across all caregivers or a governance record beyond reproach; for most families, the positives - empathy, responsiveness, and professional support - outweigh the drawbacks. When approached with clear expectations and a structured plan, this community offers a solid, experience-driven path to preserving independence at home without sacrificing safety or peace of mind.

This part of Sioux Falls, South Dakota, offers a diverse range of amenities and services that cater to seniors looking for a convenient and vibrant community. With several restaurants, cafes, and parks within close proximity, residents can enjoy dining out and staying active outdoors. Additionally, there are multiple healthcare options available, including physicians' offices and pharmacies, ensuring easy access to medical care when needed. The area also boasts cultural attractions such as theaters and places of worship for those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment for seniors looking to live comfortably and engage in various activities.

Restaurants

• Bread & Circus Sandwich Kitchen (0.3 miles)
• Icon Lounge + Events (0.4 miles)
• Grille 100 (0.6 miles)
• Verde Lounge (0.6 miles)
• Crack'd Pot Restaurant & Bakery (0.7 miles)
• R Wine Bar (0.8 miles)
• MacKenzie River Pizza, Grill & Pub (0.8 miles)

Physicians

• Southeastern Directions For Life (0.4 miles)
• Avera Downtown Center (0.5 miles)
• Community Health Center (0.6 miles)
• East Bank Yoga: A Healing Arts Open Studio (0.8 miles)
• Dr Unruh (1.3 miles)
• Richardson Family Medicine (1.4 miles)
• Sanford Orthopedics & Sports Medicine (1.4 miles)

Parks

• Falls Park (0.6 miles)
• Lyon Park (1.1 miles)
• McKennan Park (1.8 miles)
• Hole In Wall Park (2.8 miles)
• Dunham Park (3.3 miles)

Pharmacies

• Lewis - 10th & Phillips (0.8 miles)
• Lewis Drug (0.8 miles)
• Lewis Drug Stores (1.4 miles)
• Lewis (1.6 miles)
• Walgreens (1.6 miles)
• Avera Pharmacy - Sioux Falls - Cliff Avenue (1.8 miles)
• Avera McKennan Campus Pharmacy (1.8 miles)

Hospitals

• The Body Mind Bridge (0.8 miles)
• Children's Care Hospital & School (2.2 miles)
• Prairie States Surgical Center (2.9 miles)
• Boehm Shereck, Lori (3.2 miles)

Transportation

• Sioux Falls Regional Airport (FSD) (1.7 miles)

Theaters

• Century Theatres (3 miles)

Cafes

• All Day Cafe (3.1 miles)

Places of Worship

• Westminster Presbyterian Church (3.3 miles)