3703 North Cliff Avenue, Sioux Falls, SD 57104
For more information about senior living options: (844) 490-3973
Heather proactively drove to White SD to ensure the proper breathing equipment was provided that day. Heather is a blessing to both customers and to Apria. The staff’s efforts were greatly appreciated. Heather Ellis is professional, kind, and wonderful. The representative was friendly and willing to answer all questions. The assistance provided was very helpful and thoughtful. The machine is very easy to use and fits comfortably. Apria listened to customers, explained each step, and made the process easy. Apria delivered a brand-new CPAP machine in two days. Apria saved the day by providing an immediate CPAP replacement at half the price, with same-day service. There was great communication, easy directions, and excellent follow-through. The customer would definitely recommend Apria to friends and family. Apria provided great service and speedy replacement parts. Lindsey and Craig provided prompt, effective support. Heather Ellis helped the customer feel hopeful again.
The reviewer contends Apria is the worst company to deal with, citing hoops to pay and a call center staffed by foreigners. They describe Apria’s website as clunky, Windows 95-level in functionality. They characterize Apria’s customer service as absolutely abysmal. They claim paying the bill required sharing financial information with a foreigner, with months of delays. They report receiving the wrong type of filters and being told Apria does not carry the needed ones, with no clear guidance on returns or billing. They note the filters can fall apart easily and release white powder that clogs the machine. They say Apria would not listen about filter availability and threaten to contact Medicare and withhold payment due to unresolved issues.Apria Healthcare II in Sioux Falls is best suited for families and individuals who live with chronic sleep-disordered breathing or respiratory equipment needs and require fast, hands-on support. This community excels when immediate, in-person attention matters: a caregiver can rely on responsive field staff, clear explanations, and same-day fixes that keep a dependent on therapy rather than waiting days for a shipment. The strongest value comes from people who want a partner that will troubleshoot, fit equipment properly, and stay engaged until the user and family feel confident about a device plan. Those already juggling multiple medical appointments will appreciate the streamlined, practical assistance that reduces caregiver burden. If the priority is a flawless, frictionless billing and digital experience, this is where the caveats begin, and alternatives deserve serious consideration.
Several reviewers flag concerns that merit attention for families weighing alternatives. The most persistent warning centers on billing and administrative friction: prolonged payment hurdles, a clunky online system, and mixed messages from a call-center network that some experiences label as unhelpful or difficult to navigate. In parallel, there are reports of incorrect or unavailable accessories, specifically filters for certain CPAP setups, and uncertainty about what can be substituted. For households that cannot tolerate repeated administrative errors or delays in obtaining critical supplies, looking at other providers with a stronger emphasis on straightforward billing and inventory transparency is prudent. The same caveat applies to families who require highly specialized parts that must be compatible with a particular machine; misalignment here can create avoidable hold-ups.
What stands out in favor of Apria is the chemistry between field staff and the care recipient. Reports consistently highlight Heather Ellis as a standout performer: a professional who not only demonstrates devices but also listens, explains in patient terms, and follows through with practical problem-solving. The willingness to travel to a patient’s home to correct equipment on the same day, and to adjust options, such as selecting a mask that improves breathing comfort, demonstrates a level of service that directly reduces medical risk and caregiver stress. Multiple accounts mention prompt, respectful communication, step-by-step training, and a welcome, supportive approach that makes users feel secure about their setup. In urgent scenarios, staff like Lindsey and Craig are cited as reliable lifelines who can mobilize replacements quickly and with clear guidance.
Yet the experience is not uniformly seamless, and the gaps matter for decision-making. The same positive thread of service clashes with the administrative friction described by other customers. The call-center experience, inconsistent or slow responses, and the difficulty in aligning billing with insurance, often leading to frustration and questions about what will actually be billed, create real risk for downstream financial headaches. In addition, there are specific product-service mismatches, such as incorrect filter shipments or unavailability of requested components, with some customers reporting that representatives could not confirm availability or alternatives in real time. These operational inconsistencies can undermine trust, especially when a family is counting on reliable access to ongoing therapy and predictable costs.
Despite the friction, the practical upside is meaningful for users who rely on regular, reliable equipment. The core strength is coherent, personalized support that translates into faster device startup, easier mask transitions, and hands-on education about how to use, adjust, and maintain CPAP therapy. The service model, focusing on responsive people, real-time problem-solving, and proactive guidance, translates into tangible outcomes: fewer hospital or crisis-level interruptions due to equipment issues, smoother adherence to prescribed therapy, and a readiness to adapt to a patient’s evolving needs. For seniors and their families, the ability to secure same-day solutions and to have a knowledgeable contact who can translate medical orders into practical, day-to-day steps cannot be overstated.
For families deciding where to place trust, the calculus is clear. If urgent equipment needs, rapid replacements, and a compassionate, hands-on approach matter most, Apria Healthcare II stands out as a compelling option. The caveat is a reminder that administrative processes can complicate otherwise straightforward care, and that success hinges on curating a strong, direct line to a reliable point person and on remaining vigilant about parts availability and billing accuracy. Prospective clients should explicitly request a single, accountable contact, often the same technical staff praised in positive reviews, and confirm the specific filters and components compatible with the patient’s machine before ordering. In settings where comfort with a responsive field team and a willingness to navigate occasional administrative bumps aligns with caregiver capacity, Apria can deliver essential peace of mind. For those who prize a perfectly smooth administrative experience or require highly granular inventory control, exploring alternatives with stronger billing discipline and transparent fulfillment policies is recommended.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Joe Foss (2 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Apria Healthcare II in Sioux Falls, SD is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for seniors. Each private room comes equipped with cable or satellite TV, Wi-Fi/high-speed internet, telephone service, and a kitchenette for residents to enjoy their own meals. Housekeeping services ensure that the living spaces are always clean and tidy.
Our caring staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management and coordination with healthcare providers help ensure that residents receive the proper care they need. We also offer a mental wellness program to promote overall well-being.
Dining at Apria Healthcare II is tailored to meet residents' special dietary restrictions. Our skilled chefs prepare delicious meals while adhering to diabetes diets and other dietary needs. Additionally, there are two nearby cafes for those who prefer dining out.
Residents can engage in various activities throughout the day. We have scheduled daily activities as well as resident-run programs where individuals can come together and socialize. For those who appreciate nature, four parks are conveniently located nearby for outdoor enjoyment.
Apria Healthcare II prioritizes transportation arrangements for medical purposes and doctors' appointments. With one transportation option nearby, getting to these essential appointments is made easy for our residents.
The community also boasts a convenient location with several amenities in close proximity. There are 16 pharmacies, 27 physicians, 31 restaurants, three places of worship, and one theater nearby for residents' convenience. Furthermore, there are four hospitals situated within a short distance from our community.
At Apria Healthcare II in Sioux Falls, SD, we strive to provide a comfortable living environment while prioritizing the health and well-being of our residents through personalized care services and an array of amenities and activities just steps away from home.
This part of Sioux Falls, South Dakota, offers a variety of amenities and conveniences that would be beneficial for senior living. There are several restaurants nearby, such as Jimmy John's and Lam's Vietnamese Restaurant, providing options for dining out. Additionally, there are pharmacies like Medvantx and Cigna Teldrug Pharmacy Sioux Falls within close proximity for easy access to medication. The area also features parks like Falls Park and McKennan Park, offering opportunities for outdoor recreation and relaxation. Medical services are readily available with physicians' offices like Southeastern Directions For Life and hospitals like Prairie States Surgical Center located nearby. Lastly, there are cafes like Panera Bread and Coffea Roasterie for social gatherings or quiet moments to enjoy a cup of coffee. Overall, this part of Sioux Falls provides a convenient and welcoming environment for seniors looking to settle in the area.
Apria Healthcare II is located at 3703 North Cliff Avenue, Sioux Falls, SD 57104 in Minnehaha County, South Dakota
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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