3703 North Cliff Avenue, Sioux Falls, SD 57104
For more information about senior living options: (844) 490-3973
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Across multiple visits and conversations, Apria has emerged in these accounts as a provider that many patients trust for guidance, equipment, and ongoing support. A standout thread runs through the experiences: a high level of personal attention from the team, especially from Heather Ellis in Sioux Falls, who is repeatedly described as professional, kind, and genuinely devoted to helping people find solutions that fit their lives. The overall tone is one of relief and gratitude for responsive care that makes the process of getting sleep therapy feel approachable rather than overwhelming.
A core strength highlighted by several reviewers is Heather's ability to explain complex medical concepts in plain language and to answer questions fully, even when patients don't know all the medical terms. Reviewers note that she "did a great job showing and explaining," and that her guidance felt thoughtful and thorough. She is praised for listening to concerns and addressing them, not rushing through a demonstration. In particular, Heather's hands-on approach - demonstrating how the noninvasive ventilation (NIV) machine works, walking through the setup, and explaining what each part does - helps patients feel confident as they begin treatment or adjust their equipment.
The practical side of the experience also shines. Many customers report that the machine is easy to use once they understand it, and they appreciate having options that fit their breathing patterns. One reviewer mentions preferring a face mask because a nasal interface prompts mouth breathing, yet the fit is comfortable, and they have managed to sleep with the device for four or more hours each night. This positive hands-on experience is often tied to Heather's initial fittings and explanations, which set the stage for a smoother ongoing routine.
People feel empowered when they're given choices that actually work for them. In several notes, Heather is described as working with patients to fit different masks and to adjust aspects of their therapy beyond the initial prescription. For example, when a physician ordered a new BiPAP setup, Heather helped explore a different mask option and supported attention to other health needs as well. The result is a sense of being cared for holistically rather than just being handed equipment. The feedback consistently includes a recommendation to others to consider Apria, underscoring trust in the process and the team.
The appreciation doesn't stop with Heather. Reviewers recount warm, responsive service from the broader staff - describing representatives as friendly, quick, kind, and thoughtful. The experience often includes a welcome gesture, like a welcome letter, that makes patients feel acknowledged and valued. There are anecdotes of step-by-step instruction with an NIV machine and assurance that questions will be answered, reinforcing a feeling of partnership rather than a transactional interaction. Taken together, these elements contribute to a positive impression of Apria as a company that makes the often challenging transition to home sleep therapy more approachable.
Yet, not every experience was without friction. One review labeled the experience as POOR, detailing a period of frustration around filters for a CPAP setup. In that case, the customer received the wrong type of filters, was told different information about availability, and felt that communications from the sleep equipment team and billing did not fully address the concern. There was a sense that Apria did not carry the exact filters needed for a Philips Dream Station 2, and the reviewer felt unheard when trying to resolve the issue. This standout negative note serves as a reminder that even well-regarded providers can run into gaps in product availability and communication that complicate what should be straightforward processes.
There are also stories that highlight Apria's capacity to act quickly and effectively when others lag. In one long-standing example, a customer recounted being told that a "smoker's machine" would be unavailable for weeks by another provider, only to have Apria intervene with a same-day solution that proved far more affordable. The experience, described as occurring over a decade ago, paints Apria as a company capable of delivering rapid, cost-conscious relief when urgent needs arise. Names like Lindsey and Craig are mentioned as part of that successful intervention, underscoring that dedicated team members can make a decisive difference in outcomes when time is of the essence.
Taken together, these narratives present a nuanced portrait of Apria: a company with exceptional, patient-centered staff who empower users with education, choices, and reliable demonstrations, coupled with a demonstrated capacity for rapid service and compassionate problem-solving. The most enduring praise centers on Heather Ellis and the Sioux Falls team, whose approach makes people feel listened to, respected, and supported as they navigate the realities of sleep therapy at home. The few concerns noted - mainly around product matching and communication - highlight areas for ongoing improvement, but they do not overshadow the many instances of positive impact, gratitude, and strong advocacy from patients who feel more confident, healthier, and hopeful because of their experiences with Apria.
Apria Healthcare II in Sioux Falls, SD is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for seniors. Each private room comes equipped with cable or satellite TV, Wi-Fi/high-speed internet, telephone service, and a kitchenette for residents to enjoy their own meals. Housekeeping services ensure that the living spaces are always clean and tidy.
Our caring staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management and coordination with healthcare providers help ensure that residents receive the proper care they need. We also offer a mental wellness program to promote overall well-being.
Dining at Apria Healthcare II is tailored to meet residents' special dietary restrictions. Our skilled chefs prepare delicious meals while adhering to diabetes diets and other dietary needs. Additionally, there are two nearby cafes for those who prefer dining out.
Residents can engage in various activities throughout the day. We have scheduled daily activities as well as resident-run programs where individuals can come together and socialize. For those who appreciate nature, four parks are conveniently located nearby for outdoor enjoyment.
Apria Healthcare II prioritizes transportation arrangements for medical purposes and doctors' appointments. With one transportation option nearby, getting to these essential appointments is made easy for our residents.
The community also boasts a convenient location with several amenities in close proximity. There are 16 pharmacies, 27 physicians, 31 restaurants, three places of worship, and one theater nearby for residents' convenience. Furthermore, there are four hospitals situated within a short distance from our community.
At Apria Healthcare II in Sioux Falls, SD, we strive to provide a comfortable living environment while prioritizing the health and well-being of our residents through personalized care services and an array of amenities and activities just steps away from home.
This part of Sioux Falls, South Dakota, offers a variety of amenities and conveniences that would be beneficial for senior living. There are several restaurants nearby, such as Jimmy John's and Lam's Vietnamese Restaurant, providing options for dining out. Additionally, there are pharmacies like Medvantx and Cigna Teldrug Pharmacy Sioux Falls within close proximity for easy access to medication. The area also features parks like Falls Park and McKennan Park, offering opportunities for outdoor recreation and relaxation. Medical services are readily available with physicians' offices like Southeastern Directions For Life and hospitals like Prairie States Surgical Center located nearby. Lastly, there are cafes like Panera Bread and Coffea Roasterie for social gatherings or quiet moments to enjoy a cup of coffee. Overall, this part of Sioux Falls provides a convenient and welcoming environment for seniors looking to settle in the area.
Apria Healthcare II is located at 3703 North Cliff Avenue, Sioux Falls, SD 57104 in Minnehaha County, South Dakota
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