Apria Healthcare II

3703 North Cliff Avenue, Sioux Falls, SD 57104

For more information about senior living options: (844) 490-3973

4.4 from 21 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
1
1 stars
2

Assisted Living

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    Overall Review of Apria Healthcare II

    Pros

    • pro Heather Ellis is professional, kind, and wonderful.
    • pro The staff are very helpful and thoughtful, answering questions even when medical terms aren't known.
    • pro The sleep machine is very easy to use and fits well, with users sleeping well for hours.
    • pro Heather helped customers get fitted for a different mask and assisted with other health concerns.
    • pro Customers would definitely recommend Apria to friends and family.
    • pro The team communicates well, provides easy directions, and follows through effectively.
    • pro Apria listened, made the process easy, and explained each step.
    • pro Apria has provided fast service, including same-day machines and replacement parts.
    • pro Apria has saved the day by delivering affordable, prompt CPAP replacements.

    Cons

    • pro They found it hard to exhale, felt irritable, experienced headaches, and nasal pain the longer it was worn.
    • pro They rated the service as POOR.
    • pro They received the wrong type of filters.
    • pro They were told Apria did not carry the filters they needed and were not listened to.
    • pro They were advised not to pay the invoice.
    • pro The Apria filters fell apart easily, released white powder, and clogged the machine.

    Review

    Across multiple visits and conversations, Apria has emerged in these accounts as a provider that many patients trust for guidance, equipment, and ongoing support. A standout thread runs through the experiences: a high level of personal attention from the team, especially from Heather Ellis in Sioux Falls, who is repeatedly described as professional, kind, and genuinely devoted to helping people find solutions that fit their lives. The overall tone is one of relief and gratitude for responsive care that makes the process of getting sleep therapy feel approachable rather than overwhelming.

    A core strength highlighted by several reviewers is Heather's ability to explain complex medical concepts in plain language and to answer questions fully, even when patients don't know all the medical terms. Reviewers note that she "did a great job showing and explaining," and that her guidance felt thoughtful and thorough. She is praised for listening to concerns and addressing them, not rushing through a demonstration. In particular, Heather's hands-on approach - demonstrating how the noninvasive ventilation (NIV) machine works, walking through the setup, and explaining what each part does - helps patients feel confident as they begin treatment or adjust their equipment.

    The practical side of the experience also shines. Many customers report that the machine is easy to use once they understand it, and they appreciate having options that fit their breathing patterns. One reviewer mentions preferring a face mask because a nasal interface prompts mouth breathing, yet the fit is comfortable, and they have managed to sleep with the device for four or more hours each night. This positive hands-on experience is often tied to Heather's initial fittings and explanations, which set the stage for a smoother ongoing routine.

    People feel empowered when they're given choices that actually work for them. In several notes, Heather is described as working with patients to fit different masks and to adjust aspects of their therapy beyond the initial prescription. For example, when a physician ordered a new BiPAP setup, Heather helped explore a different mask option and supported attention to other health needs as well. The result is a sense of being cared for holistically rather than just being handed equipment. The feedback consistently includes a recommendation to others to consider Apria, underscoring trust in the process and the team.

    The appreciation doesn't stop with Heather. Reviewers recount warm, responsive service from the broader staff - describing representatives as friendly, quick, kind, and thoughtful. The experience often includes a welcome gesture, like a welcome letter, that makes patients feel acknowledged and valued. There are anecdotes of step-by-step instruction with an NIV machine and assurance that questions will be answered, reinforcing a feeling of partnership rather than a transactional interaction. Taken together, these elements contribute to a positive impression of Apria as a company that makes the often challenging transition to home sleep therapy more approachable.

    Yet, not every experience was without friction. One review labeled the experience as POOR, detailing a period of frustration around filters for a CPAP setup. In that case, the customer received the wrong type of filters, was told different information about availability, and felt that communications from the sleep equipment team and billing did not fully address the concern. There was a sense that Apria did not carry the exact filters needed for a Philips Dream Station 2, and the reviewer felt unheard when trying to resolve the issue. This standout negative note serves as a reminder that even well-regarded providers can run into gaps in product availability and communication that complicate what should be straightforward processes.

    There are also stories that highlight Apria's capacity to act quickly and effectively when others lag. In one long-standing example, a customer recounted being told that a "smoker's machine" would be unavailable for weeks by another provider, only to have Apria intervene with a same-day solution that proved far more affordable. The experience, described as occurring over a decade ago, paints Apria as a company capable of delivering rapid, cost-conscious relief when urgent needs arise. Names like Lindsey and Craig are mentioned as part of that successful intervention, underscoring that dedicated team members can make a decisive difference in outcomes when time is of the essence.

    Taken together, these narratives present a nuanced portrait of Apria: a company with exceptional, patient-centered staff who empower users with education, choices, and reliable demonstrations, coupled with a demonstrated capacity for rapid service and compassionate problem-solving. The most enduring praise centers on Heather Ellis and the Sioux Falls team, whose approach makes people feel listened to, respected, and supported as they navigate the realities of sleep therapy at home. The few concerns noted - mainly around product matching and communication - highlight areas for ongoing improvement, but they do not overshadow the many instances of positive impact, gratitude, and strong advocacy from patients who feel more confident, healthier, and hopeful because of their experiences with Apria.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Joe Foss (2 miles away) Joe Foss (2 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Apria Healthcare II in Sioux Falls, SD is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for seniors. Each private room comes equipped with cable or satellite TV, Wi-Fi/high-speed internet, telephone service, and a kitchenette for residents to enjoy their own meals. Housekeeping services ensure that the living spaces are always clean and tidy.

    Our caring staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management and coordination with healthcare providers help ensure that residents receive the proper care they need. We also offer a mental wellness program to promote overall well-being.

    Dining at Apria Healthcare II is tailored to meet residents' special dietary restrictions. Our skilled chefs prepare delicious meals while adhering to diabetes diets and other dietary needs. Additionally, there are two nearby cafes for those who prefer dining out.

    Residents can engage in various activities throughout the day. We have scheduled daily activities as well as resident-run programs where individuals can come together and socialize. For those who appreciate nature, four parks are conveniently located nearby for outdoor enjoyment.

    Apria Healthcare II prioritizes transportation arrangements for medical purposes and doctors' appointments. With one transportation option nearby, getting to these essential appointments is made easy for our residents.

    The community also boasts a convenient location with several amenities in close proximity. There are 16 pharmacies, 27 physicians, 31 restaurants, three places of worship, and one theater nearby for residents' convenience. Furthermore, there are four hospitals situated within a short distance from our community.

    At Apria Healthcare II in Sioux Falls, SD, we strive to provide a comfortable living environment while prioritizing the health and well-being of our residents through personalized care services and an array of amenities and activities just steps away from home.

    Nearby Places of Interest

    This part of Sioux Falls, South Dakota, offers a variety of amenities and conveniences that would be beneficial for senior living. There are several restaurants nearby, such as Jimmy John's and Lam's Vietnamese Restaurant, providing options for dining out. Additionally, there are pharmacies like Medvantx and Cigna Teldrug Pharmacy Sioux Falls within close proximity for easy access to medication. The area also features parks like Falls Park and McKennan Park, offering opportunities for outdoor recreation and relaxation. Medical services are readily available with physicians' offices like Southeastern Directions For Life and hospitals like Prairie States Surgical Center located nearby. Lastly, there are cafes like Panera Bread and Coffea Roasterie for social gatherings or quiet moments to enjoy a cup of coffee. Overall, this part of Sioux Falls provides a convenient and welcoming environment for seniors looking to settle in the area.

    Restaurants

    • Jimmy John's (0.1 miles)
    • Taco John's (0.5 miles)
    • McDonald's (1 miles)
    • Lam's Vietnamese Restaurant (1.7 miles)
    • Crack'd Pot Restaurant & Bakery (1.7 miles)
    • Bread & Circus Sandwich Kitchen (2.4 miles)
    • Icon Lounge + Events (2.5 miles)

    Pharmacies

    • Medvantx (1 miles)
    • Cigna Teldrug Pharmacy Sioux Falls (1.3 miles)
    • Lewis Drug Stores (2.8 miles)
    • Lewis - 10th & Phillips (2.8 miles)
    • Lewis Drug (2.8 miles)
    • Avera Pharmacy - Sioux Falls - Cliff Avenue (3.6 miles)
    • Avera McKennan Campus Pharmacy (3.6 miles)

    Transportation

    • Sioux Falls Regional Airport (FSD) (1.1 miles)

    Parks

    • Falls Park (2 miles)
    • Lyon Park (3.2 miles)
    • McKennan Park (3.8 miles)
    • Hole In Wall Park (4.7 miles)

    Physicians

    • Southeastern Directions For Life (2.4 miles)
    • East Bank Yoga: A Healing Arts Open Studio (2.6 miles)
    • Avera Downtown Center (2.6 miles)
    • Community Health Center (2.8 miles)
    • Plaza 3 on the Avera McKennan Campus (3.6 miles)
    • Avera Neurosurgery (3.6 miles)
    • Richardson Family Medicine (3.6 miles)

    Hospitals

    • The Body Mind Bridge (2.7 miles)
    • Boehm Shereck, Lori (3.5 miles)
    • Prairie States Surgical Center (4 miles)
    • Children's Care Hospital & School (4.5 miles)

    Cafes

    • Panera Bread (3.9 miles)
    • Coffea Roasterie (4.1 miles)
    • Scotters Coffee (5.3 miles)

    Places of Worship

    • Westminster Presbyterian Church (4.3 miles)
    • Hillcrest Baptist Church (4.4 miles)
    • Wels (4.8 miles)

    Theaters

    • Century East at Dawley Farm (4.4 miles)
    • Century Theatres (5.3 miles)

    Frequently Asked Questions

    Where is Apria Healthcare II?

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