Avantara Milbank
Save1103 South Second Street, Milbank, SD 57252
For more information about senior living options: (844) 490-3973
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The staff are great. The staff are excellent, very caring and respectful. The staff are amazing. Relatives received extraordinary care with great service. The facility has been a great place to be since 2002.
The reviewer advised others not to put their loved ones in that nursing home. Staff did not test or treat the grandmother promptly, leaving her unresponsive and purple for days. A nurse argued with the family and claimed the patient was DNR, despite her not being dead yet. Transfers to the hospital were delayed for several days, during which she deteriorated. After her death, belongings were lost or discarded, including her walker being used by others. The facility was described as a dumpy place with poor conditions. The social worker was perceived as unhelpful by the family.What lingers most in these memories is not just a place, but the way care is delivered when it matters most. One family describes a great grandmother who fought influenza A, only to receive a call days later that felt almost too late. By the time someone picked up the phone, she was unresponsive and described as purple from the knees down. The account makes clear that testing and treatment were not pursued early on, and that the family had to insist on actions that should have been standard. They recount asking for prompt testing, for evaluation, and for transfer to a hospital where she might receive the help she needed. A nurse's remark about DNR - "well you know she's DNR" - triggered a sharp response from the family: "she's not dead yet!!" The tension around whether the care was aligned with the patient's needs and wishes becomes a central thread in their narrative, underscoring how critical timely, attentive, and respectful communication is in moments of vulnerability.
The situation grew more difficult as the family faced a hospital transfer that took longer than they believed it should have. After various days, their loved one was finally moved to a hospital, where she passed away peacefully with pain and anxiety medication rather than lingering in discomfort. The sequence of events - delays in testing and treatment, the decision about hospital transfer, and the relief that final moments could be more comfortable - leaves a strong impression of what could have been done differently and what they believe was not done promptly in the nursing home setting. The account emphasizes not just the outcome but the experience of navigating a crisis, where families were forced to advocate, sometimes against the grain of what the staff suggested or accepted as routine practice.
The family's grief is entwined with practical losses as well. After the passing, they describe items that seemed to disappear or be misplaced - such as a walker found in another room and then used by other people, with other belongings still unfound. This detail adds to a sense of disorganization and fear about whether personal possessions are being cared for with the same attention given to medical needs. It is a reminder that the emotional and logistical aspects of a loved one's stay in a facility extend far beyond medical care itself, touching dignity, memory, and the sense that a person's life is treated with respect after they are gone.
Amid the heavy memories, there is also a note of recognition for individuals within the facility who stood out in a positive way. The family points to Ethan, described as "the new guy in charge," who has been extraordinarily helpful and respectful throughout the process. In their words, he has been the one consistently courteous and constructive contact, distinguishing himself even among others who were involved, including a social worker whose name they do not feel compelled to remember. This contrast highlights how one person can make a meaningful difference in a difficult, emotionally charged experience, offering a beacon of professional calm and responsiveness when families need it most.
Beyond this personal account, other voices speak more glowingly about the same facility. Short, direct reviews emphasize the strength of the staff: "Great Staff," "Excellent staff!! Very caring and respectful!" and "Such amazing staff!!!" These phrases celebrate a perception of warmth, attentiveness, and genuine care. Another line notes that relatives were given "extra ordinary care" and that the place provided "great care" and "great service." There is also a sentiment about longevity and trust - "Been here since 2002 and it is a great place to be!" - which suggests a stable community with residents and families who feel at home over many years. Taken together, these comments present a different face of the same institution: a place where many families feel truly valued and where staff are repeatedly praised for their dedication and kindness.
This juxtaposition creates a complex, nuanced picture of the facility. On one hand, a heartfelt family narrative mourns a loved one with a sense of missed opportunities, delays in urgent care, and a sense that some basic protections and attentions may not have been consistently available. On the other hand, a chorus of positive testimonials emphasizes compassionate staff, respectful treatment, and a long-standing reputation for good service. The contrast is not easily reconciled in a single, simple verdict; it instead reveals that experiences within the same facility can diverge dramatically depending on circumstances, moments of care, or who is involved in a given day.
For readers processing these kinds of stories, the message rings clear: in long-term care, the human elements matter just as much as the clinical ones. Accurate, timely medical responses, respectful communication, and careful handling of personal belongings are all part of honoring a person's dignity. The account of Ethan's helpfulness offers a concrete example of how a single respectful, proactive staff member can shape a family's experience during an intensely painful period. Meanwhile, the widely praised staff testimonials remind us that many families do feel seen, heard, and cared for within the same environment. The overall takeaway invites prospective families to ask pointed questions about admission, crisis care protocols, end-of-life decisions, and the processes in place to safeguard personal belongings, while also recognizing that dedicated, compassionate staff do exist and can make a meaningful difference day to day.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avantara Milbank is a well-equipped assisted living community located in Milbank, SD. Our facility offers a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished, with air-conditioning and private bathrooms. We provide cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.
Our community boasts several common areas, including a dining room where residents can enjoy delicious restaurant-style meals prepared by our talented chefs. A small library provides a quiet space for reading and relaxation, while the gaming room offers opportunities for friendly competition. Residents can also take advantage of our beauty salon, fitness room, garden, and outdoor spaces to unwind and socialize.
We prioritize the well-being of our residents through various care services. Our 24-hour call system ensures that assistance is always available, and our trained staff provides 24-hour supervision to ensure safety. We offer assistance with daily activities such as bathing, dressing, and transfers. Medication management and diabetes care are also provided by our experienced team.
At Avantara Milbank, we believe in promoting mental wellness for our residents. We offer a mental wellness program to support emotional health. Special dietary restrictions are catered to through diabetic care and nutritious meal preparation.
Residents at Avantara Milbank have plenty of opportunities to engage in various activities within our vibrant community. We organize community-sponsored activities and resident-run events regularly. Fitness programs promote physical health, while planned day trips provide opportunities for exploration beyond the facility walls.
Our convenient location means that essential services are easily accessible to residents. Three pharmacies and one physician’s office are nearby for medication needs and medical attention. Nine restaurants offer dining options outside of the facility if desired. Transportation arrangements are available both within the community-operated transportation system as well as specifically for non-medical needs or doctor’s appointments.
For spiritual fulfillment, there are 11 places of worship situated near Avantara Milbank. Additionally, in order to provide peace of mind, there is one hospital nearby for emergency medical care.
At Avantara Milbank, we strive to create a supportive and engaging environment for our residents' well-being. Our range of amenities, care services, and nearby facilities ensure that residents can enjoy a fulfilling lifestyle with the support they need.
Avantara Milbank is located at 1103 South Second Street, Milbank, SD 57252 in Roberts County, South Dakota
Avantara Milbank on seniors.fyi includes 5 photos including images showing outdoors, dining, healthcare, nursing home, interior, trees, windows, coffee station, and more.
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