Avantara Milbank
Save1103 South Second Street, Milbank, SD 57252
For more information about senior living options: (844) 490-3973
The staff are great. The staff are excellent, very caring and respectful. Such amazing staff. Relatives were given extraordinary care; great place and great service. Been here since 2002 and it is a great place to be. Ethan, the new guy in charge, has been very helpful and respectful.
The reviewer warns that loved ones should not be placed there. The facility did not test or treat their great grandmother for influenza for several days. The family had to ask them to perform tests and provide treatment that weren't given promptly. A nurse argued with the family and said she was DNR while she was still alive. The nurse argued with them as she was drowning from all the fluid in her lungs. The place is described as a dumpy place with poor care. After her death, belongings were thrown away or lost, including her walker being used by others. Some of her belongings have not been found; they urge readers to find a different nursing home.Avantara Milbank is best suited for families seeking a dependable, home-like assisted living experience where daily care and personal warmth are the strongest selling points. The community earns trust through long-standing service and a staff culture that residents and families repeatedly describe as caring and respectful. For seniors who value stable routines, approachable caregivers, and a facility with deep local roots, this is a compelling option. It may appeal especially to families who want recognizable faces, continuity of care, and a setting that prioritizes daily quality of life over high-acuity medical management. In short, Avantara Milbank excels as a practical, people-focused home for relatively stable seniors who prefer a warm, low-friction environment.
The strongest positive thread centers on the caregiving staff. Reviews consistently highlight staff as caring, patient, and genuinely respectful, with several calls that the team goes above and beyond in daily interactions. Residents and families describe an atmosphere where caregivers build meaningful relationships, creating comfort and trust in the moment-to-moment experience of living there. The longevity of operation - implied by the longstanding tenure since 2002 - adds a layer of reliability and local familiarity. For families who want active, attentive daily support, these traits translate into clear, tangible benefits: predictable assistance, personal attention, and a sense that staff know the resident's preferences and needs.
Yet the facility is not without serious warning signs. A troubling account portrays a crisis where illness escalation was not promptly tested or treated, and where communication with the family was blunt and dismissive in a time of acute distress. Allegations that a nurse insisted on a DNR stance while the patient was still alive, followed by delays in hospital transfer, raise questions about crisis management, escalation protocols, and the responsiveness of leadership. The report of lost belongings after a loved one passed further erodes confidence in the administration's ability to safeguard valuables and maintain accountability. These episodes are not small imperfections; they strike at the core trust families place in a community when urgent medical needs arise.
How the positives balance against the negatives depends on what a family expects from risk management and crisis responsiveness. For residents with relatively stable health who prize daily warmth, thorough assistance with activities of daily living, and consistent, friendly interactions, the pros can substantially offset the cons. The day-to-day experience - the human touch, the predictable routines, and the sense of belonging - often translates into a meaningful quality of life. However, for families prioritizing rock-solid crisis protocols, transparent escalation, and precise, timely hospital transfers, the cons may loom large enough to seek alternatives. In other words, Avantara Milbank delivers great daily care, but its handling of emergencies and family communication requires careful scrutiny.
Families evaluating Avantara Milbank should demandspecific assurances and concrete, testable policies before moving forward. Key questions should probe staffing levels and nurse coverage across all shifts, the exact chain of escalation for medical emergencies, and how quickly hospital transfers are arranged when a resident's condition worsens. It is essential to review how care plans are developed, updated, and communicated to families, and who holds accountability when things go wrong. Seek clarity on the process for safeguarding personal belongings, and request recent examples of how leadership addressed past concerns. A candid tour should include conversations with front-line caregivers as well as the administrator to gauge whether the cultural emphasis on warmth is matched by robust operational controls.
In sum, Avantara Milbank provides a welcoming, people-first environment backed by a loyal, well-regarded caregiving team. That foundation offers real advantages for residents who thrive on daily kindness, routine, and steady assistance with everyday tasks. But the weight of a serious negative incident cannot be dismissed; it foregrounds a need for rigorous crisis protocols, transparent communication, and accountable leadership. If a family cannot tolerate the possibility of delayed escalation or opaque family updates in urgent moments, exploring alternatives is prudent. A thorough, in-person assessment - focusing on crisis readiness, staff responsiveness, and the senior leadership's willingness to address past concerns - will reveal whether this community can meet the specific, risk-tolerant profile required for a loved one's long-term care.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avantara Milbank is a well-equipped assisted living community located in Milbank, SD. Our facility offers a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished, with air-conditioning and private bathrooms. We provide cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.
Our community boasts several common areas, including a dining room where residents can enjoy delicious restaurant-style meals prepared by our talented chefs. A small library provides a quiet space for reading and relaxation, while the gaming room offers opportunities for friendly competition. Residents can also take advantage of our beauty salon, fitness room, garden, and outdoor spaces to unwind and socialize.
We prioritize the well-being of our residents through various care services. Our 24-hour call system ensures that assistance is always available, and our trained staff provides 24-hour supervision to ensure safety. We offer assistance with daily activities such as bathing, dressing, and transfers. Medication management and diabetes care are also provided by our experienced team.
At Avantara Milbank, we believe in promoting mental wellness for our residents. We offer a mental wellness program to support emotional health. Special dietary restrictions are catered to through diabetic care and nutritious meal preparation.
Residents at Avantara Milbank have plenty of opportunities to engage in various activities within our vibrant community. We organize community-sponsored activities and resident-run events regularly. Fitness programs promote physical health, while planned day trips provide opportunities for exploration beyond the facility walls.
Our convenient location means that essential services are easily accessible to residents. Three pharmacies and one physician’s office are nearby for medication needs and medical attention. Nine restaurants offer dining options outside of the facility if desired. Transportation arrangements are available both within the community-operated transportation system as well as specifically for non-medical needs or doctor’s appointments.
For spiritual fulfillment, there are 11 places of worship situated near Avantara Milbank. Additionally, in order to provide peace of mind, there is one hospital nearby for emergency medical care.
At Avantara Milbank, we strive to create a supportive and engaging environment for our residents' well-being. Our range of amenities, care services, and nearby facilities ensure that residents can enjoy a fulfilling lifestyle with the support they need.
Avantara Milbank is located at 1103 South Second Street, Milbank, SD 57252 in Roberts County, South Dakota
Avantara Milbank on seniors.fyi includes 5 photos including images showing outdoors, dining, trees, windows, coffee station, healthcare, nursing home, interior, and more.
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