St William's Care Center in Milbank, SD
Save
103 North Viola Street, Milbank, SD 57252
For more information about senior living options: (844) 490-3973
They have taken excellent care of her aunt for over 20 years. The facility looked clean.
They claim residents’ calls for help were ignored by the front desk. They heard a resident crying after waiting over 15 minutes for assistance, and the staff appeared annoyed. They felt the facility was uncaring toward their family member, even though the place looked clean. They report belongings were stolen from their family member. They observed unexplained bruises and bumps on their family member. They state the staff were understaffed and unable to provide proper care. They describe their grandmother not being helped to dress or eat as she weakened, with meals placed out of reach. They would not recommend the facility and would advise others to go elsewhere.St. William's Care Center in Milbank, SD is best suited for residents who prioritize a steady, familiar caregiving presence and have modest daily care needs. The strongest upside is the potential for long-tenured staff relationships; one family notes exceptional care spanning more than two decades, suggesting that, in the right circumstances, residents can benefit from continuity and trusted faces. For individuals who are relatively independent day-to-day but still require routine help with dressing, meal assistance, or supervision, the setting can feel predictable and manageable. However, this comes with the caveat that care quality can vary by shift, so reliance on a consistently high level of day-to-day attentiveness is not guaranteed.
Those evaluating alternatives should seriously consider options that emphasize reliable, prompt assistance and proven safety records. The recurring concerns about call-bell responsiveness and staff attitudes are red flags for anyone who expects quick help during emergencies or urgent needs. Families with residents who experience frequent falls, cognitive impairment, or high needs for dressing, feeding, or mobility support will likely find these gaps intolerable. In short, for anyone prioritizing strong supervision, proactive care, and transparent accountability, other facilities with higher staffing ratios and clearer safety protocols should be pursued.
Among the scant positives, cleanliness is mentioned as a neutral factor in favor of the facility, and the possibility of enduring caregiver relationships stands out as the main, if limited, advantage. These elements can create a sense of familiarity and comfort in an otherwise challenging care environment. Yet these positives rarely compensate for the more serious deficiencies described by several families, making them insufficient to rely on as a primary justification for placement.
The most troubling cons cluster around responsiveness and safety. Visitors report repeated delays in obtaining help, with front-desk staff allegedly ignoring calls and displaying annoyance when requests are made. There are alarming claims of items being stolen, unexplained bruises, and insufficient help with dressing or eating, situations that strongly undermine trust in daily operations. The pattern of understaffing is frequently offered as the rationale for shortcomings, but explanation without measurable improvement is unsatisfactory. Falls remain a dominant risk, particularly as residents become more frail, and the response tends to be reactive rather than preventive.
The critical question becomes whether the limited positives can truly offset the persistent, documented risks. In practical terms, a potential sense of continuity with familiar caregivers does not substitute for reliable, timely assistance and demonstrable safety practices. If a family values relationship-building and is prepared to monitor quality closely, there may be a case for retention, but the balance tips sharply toward alternatives for most residents. The bar for care in this setting is not merely comfort or cordiality; it is consistent, immediate help and visible, ongoing safety measures.
In final terms, St. William's Care Center warrants careful scrutiny before deciding to place a loved one there. The facility presents significant red flags, delays in assistance, safety concerns, and reports of neglect, that tend to outweigh the modest positives. Prospective families should conduct rigorous due diligence: request unannounced visits, review incident and response records, and probe staffing levels and nurse availability on all shifts. Compare with other options in Milbank or nearby communities that demonstrate stronger safety histories and higher confidence in front-line care. If moving forward, establish explicit expectations, a clear escalation path, and regular family communications to monitor day-to-day quality with the aim of sustaining safety, dignity, and reliable support for the resident.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St. William's Care Center in Milbank, SD, is a premier assisted living community dedicated to providing residents with a comfortable, engaging, and supportive environment. Our facility boasts an array of amenities designed to enrich the lives of our residents. Enjoy the convenience of on-site services such as a beauty salon, fully furnished accommodations with private bathrooms, and restaurant-style dining that caters to special dietary needs.
At St. William's Care Center, we prioritize wellness and social engagement. Our fitness room encourages active lifestyles while our gaming room and small library provide leisurely pursuits for those who enjoy quieter activities. Residents can relax in our beautiful outdoor spaces or take advantage of our scheduled fitness programs and planned day trips organized by our dedicated concierge.
We understand that each resident has unique needs; therefore, we offer comprehensive care services including 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Our experienced staff is on hand to manage medication administration and dietary requirements while promoting mental wellness through tailored programs.
Convenience is key at St. William’s; we provide transportation arrangement services for non-medical trips and transportation to doctor’s appointments, ensuring access to nearby healthcare resources including pharmacies, physicians’ offices, restaurants, places of worship, and a hospital, all within easy reach.
With our commitment to creating a thriving community where residents feel valued and supported, St. William's Care Center truly stands out as a welcoming home for individuals seeking assisted living services in Milbank, SD.
St William's Care Center is located at 103 North Viola Street, Milbank, SD 57252 in Roberts County, South Dakota
Avera@Home
Milbank, SD
Fully furnished assisted living with 24/7 supervision, medication management, and engaging activities.
Valley View Home Care
Milbank, SD
Small, personalized care with 24/7 supervision and ADL support.
Park Place Care and Rehabilitation Center
Milbank, SD
Competitive pricing below county and state averages; specialized diabetic care with accessible nearby resources.
Avantara Milbank
Milbank, SD
Fully furnished private rooms with private baths; 24/7 care and restaurant-style dining.
Wellshire Park Place
Milbank, SD
24/7 care with ADL support, meals, activities, and outdoor spaces in a small, fully furnished community.
Home Health Agency
Ortonville, MN
24/7 supervision with daily living assistance
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
Outdoors
Building
